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Artikel und häufig gestellte Fragen zur Behebung häufig auftretender Fragen und Probleme


  • Where can I find pricing for Ensemble™ energy management technology systems?

  • Has your Envoy been replaced?

    You'll need to send us some information so we can update your system

  • Has your system stopped reporting data? Has your Internet WiFi password or Internet provider changed? Start here to get your system back up and running.

    Follow these step-by-step instructions to get your system connected to the Internet.

  • How do I find an installer?

    Use our network to search for an Enphase installer by zipcode and find the right installer for you.

  • What does the "Envoy Failure" message mean?

  • How do I read the Envoy LCD?

  • What does it mean when the Envoy displays -Web?

  • How can I improve communications between the Envoy and the microinverters?

  • What does it mean when the Envoy displays the IP address

  • How do I access the Envoy's local interface?

  • How can I tell if the Envoy is online?

  • How do I create a wireless access point on the Envoy?

  • How do I access data directly from the Envoy?

  • How do I restart or reboot the Envoy?

  • My installer went out of business. How do I find a new one?