What’s new

For all installers:

1. Added an EV Charger option under the Company Profile Installation Details section
   • Installers can now indicate whether they support EV chargers in the Services Offered menu of the Installation Details section of the Company Profile page.
   • Installers will see the EV Charger checkbox to the right of the existing Solar, Storage, Roofing, and Electrical options.

What’s fixed 

1. Resolved the issue of the Array Builder not allowing IQ8 Microinverters to be added with other microinverters on multi-gateway systems.
2. Updated the logic behind the Meter Issue system status.
3. Removed the training flag for legacy solar certification from the Company Scorecard.
4. Addressed an issue of incorrect warranties being displayed for replacement devices.

What’s new

For all installers:

1. Ability to update PTO status after commissioning

   Installers now have the flexibility to update the PTO (Permission to Operate) status after a system has been commissioned. This new capability allows for better control over enabling and disabling both solar and storage systems, based on the specific site configuration.

   3rd-generation system:

   

   1st- or 2nd-generation system:

   

   PV only:

   

2. Improved activation page and inventory management

   The Device Inventory and Select Grid Profile sections are now more intuitive. A clearer device count section has been added, ensuring easy adjustments for site setups. Grid profiles are also clickable, allowing for streamlined navigation.

    
   

3. Soft migration to New Activation Page

   To support a smoother transition to the New Activation Page, we’ve introduced a confirmation step for installers who choose to switch back to the Classic Activation view. This enhancement helps highlight the benefits of the new activation process while giving installers control over their preferred interface.

   Key updates:

   Confirmation pop-up for Classic Activation view

   • When installers attempt to switch to the Classic Activation view, they will now see the following confirmation message:

     

   • If installers choose to switch to the Classic Activation view, the system will remember this preference, ensuring that they continue using Classic Activation in future sessions.

4. Enhanced keyboard usability in the Details section

   Key updates:

   • When the Tab key is pressed, the cursor now automatically moves to the next field, making it easier to complete forms quickly.
   • When a drop-down menu is opened, the cursor will automatically move to the input field, allowing for faster selection and smoother navigation.

For installers in Australia:

1. Support for CSIP/IEEE 2030.5 compliance

   Installers now have the option to configure new sites for IEEE 2030.5 compliance, ensuring adherence to regional utility requirements.

   Key features:

   • IEEE 2030.5 interface selection for applicable regions

     For sites located in Queensland, South Australia, Victoria, or Western Australia, installers must now indicate if the site has an IEEE 2030.5 interface. This is a mandatory field to ensure compliance.

   • Region-specific utility provider selection

     If Yes is selected for Does the site have IEEE2030.5 Interface, a drop-down menu appears, allowing the installer to choose the appropriate utility provider based on the site’s region:

   

For installers in North America:

1. Confirmation for non-NEM 3.0 grid connection types

   To help installers avoid compliance issues, we’ve introduced a confirmation step for selecting non-NEM 3.0 grid connection types. This new feature prompts installers to verify grid connection dates, ensuring alignment with regulatory requirements.

   

For installers in Netherlands:

1. Microinverter quantity restrictions for IQ Combiner Lite gateways

   For sites in Netherlands using the Envoy S Standard EU (IQ Combiner Lite) gateway, there are now specific limits on the number of IQ Microinverters allowed per IQ Combiner Lite to ensure reliable performance.

   

What’s fixed

For all installers:

1. Other bug fixes and improvements.

What’s new

For all installers:

1. Added the ability to view both Enphase and third-party microinverters on the same system
   • For systems that have both Enphase and third-party microinverters, installers are now able to view both types of microinverters under the Devices tab.
   • The sections appear as below under Devices:
      
     • Microinverters
     • Third Party Inverters
     • 

What’s fixed 

1. Resolved an issue of users not being able to search comma-separated system IDs in the System List.
2. Addressed an issue of Enphase Installer Network-specific links being shown to installers where EIN is not applicable.

What’s new

For installers in the United States:

1. Added a link to view EV charger incentives and rebates

   The Services section now has a link to our EV Charger Rebates and Incentives Tool. This allows installers to quickly access the easy-to-use tool on the Enphase website that shows rebates, tax credits, and other EV charging incentives available in specific locations.

   

2. Enabled Labor Protection Program in New York and Oregon

   • Installers in New York and Oregon can now enroll systems under the Labor Protection Program in the Services section.
   • All systems with IQ Microinverters can be seen under the Eligible Sites toggle.
   

What’s fixed

1. Resolved an issue of phase data not being available for more than 14 days in the Graph section.
2. Addressed an issue of owner emails being appended with special characters on redirection.
3. Fixed a problem of system status not being synced with the System List on the Fleet Dashboard.

What’s new 

For all installers: 

1. Added the ability to view warranties for select devices

   Installers can now view the warranties of some Enphase devices under the Devices tab.

   The devices include:

   • IQ Gateways 
   • IQ System Controller 
   • IQ Batteries 
   • Microinverters

 What’s fixed 

1. Addressed the issue of not being able to provision devices from the System Dashboard. 
2. Resolved the problem of SMS notices not being sent to users. 
3. Fixed the issue of being unable to download Commissioning Logs CSV from the System Dashboard. 

What’s new

For all installers:

1. Improved battery mode selection

   Battery mode selection is now part of the System Information page. This will reduce the time spent by technicians in the field.

   

    

2. Wiring verification for battery mode changes

   When changing the Battery Mode from Import Only to Export Only, installers will be shown instructions to verify the main load panel wiring.

   

    

3. Ability to add device serial numbers before gateway serial numbers

   Installers can now add serial numbers for IQ Microinverters and Q/IQ Relays without entering a gateway serial number, which provides greater flexibility and convenience.

   

    

4. Warning for unusual breaker sizes in PCS sites

   A warning will appear on the PCS Based Limiting page if an installer selects an uncommon breaker size (0-15 A) in the Main Panel Upgrade Avoidance and IQ Battery Oversubscription sections.

   

5. Aggregate Power Export Limit setting in the Configuration section

   Installers now have the ability to directly select the Aggregate Power Export Limit (PEL) on the PCS Based Limiting page of the Configuration section, if available for the geography.

   

   

   

What’s fixed

For all installers:

1. Other bug fixes and improvements.

What’s new

For installers:

1. Added the ability to simultaneously view production data from microinverters and the production meter under the Graph tab
    
   • Under the Graph tab, installers can now choose to simultaneously view production data from microinverters and the production meter for individual systems. 
   • Installers can select Production (Meter) or Production (Microinverters) in the Select View Option drop-down in the Graph tab to view both at the same time. 

What’s fixed

1. Addressed the issue of low State of Charge (SoC) emails being sent to installers for on-grid systems.
2. Resolved a problem of systems showing minor meter issues which are not persistent and are caused by external irregularities such as voltage or frequency.
3. Fixed the issue of an empty System List page being displayed in the Fleet Dashboard.

What’s new

For installers in the United States:

1. Enhancements on the Fleet Dashboard for easier use 
    
   • Filters can now be individually applied below each sub-category of filters.
   • Filters can also be applied by pressing the Enter button.
   • The System List tab has been positioned to the left of the Overview tab, and is now the default landing page when navigating to the Fleet Dashboard.

What’s fixed

1. Resolved an issue of the Missing Branch Circuits test failing on a few systems when Production CT health checks are initiated.
2. Fixed the issue of per-phase battery charge and discharge not being visible on the graph after the battery is retired. 

What’s new

For all installers:

1. Preventing duplicate site creation

We have updated the New Activation Page to help installers avoid creating duplicate sites.

This enhancement is crucial as it prevents data loss in existing sites caused by the creation of duplicate sites during system expansion, storage addition, or site upgrades under the Enphase Upgrade Program.

2. New voltage and phase information for commercial sites

If a commercial site is in either Australia, New Zealand, India, or South Africa, the 230 V Three-Phase option will be shown in the Electrical Parameters field.

If a commercial site is in the United States or Canada, the following options for Electrical Parameters will be shown:

• 208 WYE/120 V Three-Phase
• 240/120 V Single-phase
• 208 V Single-phase

What’s fixed

For all installers:

1. Other bug fixes and improvements.

What’s new

For installers in the United States:

1. Additional information is now provided in the Systems list on the Fleet Dashboard

   Installers can now view the following additional columns in the Systems list:

   • Issues
   • Financing Type
   • Cell Modem
   • Cell Modem SKU Type
   • Cell Modem Plan End Date
   • Grid Status
   • Storm Guard Status
   • Charge From Grid Status
   • Battery Profile
   • Reserved SOC
   • SOC
   • Utility Name
   • Rate Name
   • Import Plan Name
   • Export Plan Name
   • Grid Connection Type
   • Grid Connection Year
   • Battery Operating Mode (NEM 3.0)
   • IQ Battery Type
   • IQ System Controller Type
   • Grid Services Program Name

   Also, installers can now select None to filter columns with missing information.

   

   

   

2. Added the ability to generate Yearly Production and Consumption reports from Fleet Dashboard

   Installers can now generate Systems Yearly Production and Consumption reports from the Reports tab. This report provides energy production and consumption for all of the installer’s systems during the specified years.

   

   Reports tab in the Systems section of the Fleet Dashboard

   

   Select the Systems Yearly Production and Consumption report

   

   Select the years for which the report is required

   

   The report is then sent as an email

   

   Email sent, containing the report as an attachment

What’s fixed

1. Resolved the issue of the PV array not being saved despite all the requisite information being provided.
    
2. Fixed the incorrect location of the Consumption Current Transformer (CT) on the Load with Solar production configuration.
    
3. For installers in Italy, resolved the issue of the Enphase Installer Portal showing only wide-band, and not narrow-band, test data for self-test reports with IQ Relay 2.0 and 1.3.4 firmware.
    
4. Updated the system statuses for Enphase EV Chargers and third-party EV chargers:
    

What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

• IQ Energy Router Not Reporting

• IQ ER EVSE Not Reporting

• Heat Pump Not Reporting

• Heat Pump Error

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

What’s new

1. Registration page update
   We have updated the text on the Enphase Installer Platform that appears at the time of registration to inform users that they may be contacted via calls or text messages with updates regarding system information, upgrades, and marketing messages.
    

   

    

2. EV callout in Change of Ownership page
   After a “Change of Ownership” is confirmed, you will now see a link to learn more about the new line of Enphase EV Chargers.
    

   

    

3. Relabelling “Ensemble Certified” to “Storage Authorized Installation Company”
   On the Company Performance Scorecard, we have updated the naming convention from “Ensemble Certified” to “Storage Authorized Installation Company” for installers who are eligible to commission Enphase Storage Systems.
    

   

    

4. Added links to Yellow Page and Annuary Qualit’EnR
   For installers in France, we have added links to Yellow Page and Annuary Qualit’EnR in the “Ratings & Reviews” section of the Enphase Installer Network dashboard.
    

   

    

5. Training dashboard enhancements
   We have added a “Commissioning Authorization” section in the Training Dashboard. This section shows the certifications and courses required for commissioning certain system types. Currently, this section is accessible only to the administrators.
    

   

    

6. Power production restrictions
   To prevent unauthorized restarting of the IQ Gateway, we have added restrictions to the “Enable Power Production” and “Disable Power Production” features. The following personnel have access to this feature:

   • System owner
   • System maintainer
   • System installer
   • Authorized subcontractors
   • System host (in case of PPA or leased systems)

    

   

    

What’s fixed

1. Introduced more automation to improve the turnaround time for the Change of Ownership process.

2. Ordered the Authorized Subcontractor dropdown list alphabetically on the Activation page.

3. Improved the reliability of one-time passwords for new users.

4. Fixed the PDF download issues of Power and Energy production graphs.

5. Reduced the time for our systems to update when fixing meter issues from 24 hours to 12 hours.

What’s new

1. Enphase O&M Marketplace integration
   An Enphase O&M Marketplace (formerly 365 Pronto) section is now visible in the Enphase Installer Portal. The Enphase O&M Marketplace integration allows for easy access from within the Enphase suite of installer applications. Enphase O&M Marketplace allows installers to accept work orders and track them all within the platform.
   
   
    
2. Email trigger improvements
   We have made updates to the way we trigger emails to homeowners as part of the onboarding process. These changes are designed to ensure homeowners do not prematurely receive communications to register their site before it is active.
    
3. Mandatory PV module details
   The Activations page within the Enphase Installer Platform has been updated to make PV module details mandatory for both residential and commercial system installations. Installers will need to add the details during the installation process. If the PV module details are not available in the dropdown, there will be an option to select "Other" and submit a form with the details of the PV module being installed.
   
   
    
4. Training dashboard changes
   The training dashboard for the Enphase Installer Platform has been updated with various enhancements. The synchronization time between the platform and the Enphase University website has been adjusted to match the actual time needed for the process. Additionally, any updates to a user's profile (such as changing companies or becoming a self-installer) will now transfer their existing certifications to the new credentials on both the Enphase University website and the Enphase Installer Portal.
    
5. IQ Gateway firmware upgrade checks
   We have added a check to the array builder that prevents tasks from being sent to the IQ Gateway if it is not running the correct firmware version. This is to minimize errors that may occur during commissioning.
    
6. Quick access toolbar changes
   We have expanded the links accessible in the Quick Access toolbar to now include:
   • System Configurator
   • Critical Updates
   • Documentation
   • Brand Library
   • Training
   
   
    
7. Additional validation for company registration in the Netherlands
   For installers in the Netherlands, we have added a requirement for a Chamber of Commerce number to register on the Enphase Installer Portal. This change was made to prevent homeowners from registering as installers.
   
   
    
8. Dynamic power exporting limit for systems in Australia
   We have enabled the ability to limit power production for a specific Gateway for systems present in Australia.
   
   
   
   
    
9. Battery report enhancements
   We now allow the generation of battery discharge reports for specific battery units by their serial numbers. This feature is being introduced to meet the requirements of the California Incentive Program, SGIP, which mandates that homeowners and installers provide these reports for certain battery units. These reports can be created in the Reports section.
   
   
    
10. Account tab accessibility for non-installer company administrators
    We have updated permissions for all non-installer company administrators to provide them with access to the Accounts tab. This will ensure that they can perform necessary administrative operations smoothly.
     
11. Grid Status column availability on the Systems page
    We have introduced a new column, Grid Status, on the Systems page within the Enphase Installer Portal. This column will provide a quick overview of the grid status for each system in an installer's fleet.
    
    
    
    

The new System Diagnostics tool within in system dashboard gives the installers ability to issue specific commands to get the desired results based on the command selected for troubleshooting purposes.  

A description for each of the tasks that are available to the installers is given below. 

• Provision Device - provision devices identified by comma separated list of Serial Numbers

• Force update - force update to IQ System Controller/IQ Battery reporting to the selected Gateway

• Change consumption meter state - change the state of Consumption Meter: Net or Total 

• Enable/ Disable power production - enable/ disable production of power at a site 

• Reboot Gateway - reboot the selected Gateway device 

• Check tariff - check the Tariff details (like currency, consumption mode, consumption schedule, etc.) for the site 

• Get Zigbee status - get status of the Zigbee device (details like serial number, channel number, etc.) 

• DC Switch State – verify the true state of the DC switch, whether on or off 

• Reset Ensemble device – reboot any IQ Battery device at a site. User can also view the IQ Battery device name along with the serial number 

Executing Tasks from the System Dashboard – User Guide 

1. Log in to Enphase Installer Platform - Enphase Energy - Enlighten | Sign in to Enlighten 
    

   
   
   2. Navigate to Systems tab at the top 
   
   
    

   3. Search for the desired system for which you wish to execute commands and click on the system name.

   
   
   4. Click on the blue System Dashboard Tab in the top right as shown to navigate to the System Dashboard.

   
   
   5. Click on the System Diagnostics tab towards the right of the top menu, as highlighted below.

   
   
   6. Click on the dropdown with label ‘Task’. You shall be able to see a list of all tasks that can be executed for this system.

   
   
   7. Select a task to execute from the list and then click on Submit

   
   
   8. You shall be able to see a notification that the task has been scheduled. The executed task shall also get added to the task history table in the bottom of the page.

   
   
   9. For some of the tasks, you shall be able to see the task response by clicking on ‘Response’ button in the Result column (last column)

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

1. Training Dashboard Enhancements

   We have improved the recently launched training dashboard feature to improve user experience. Users will now be able to:

   • exporttables in a csv format.

   • view their learning path progress status inpercentages.

   • show learning paths available by region

   • view course completion dates for each learning path.
     

2. Labor Reimbursement Update

   We have updated the labor reimbursement process in the Enphase Installer Platform to reconcile with the latest changes within our terms and conditions.

3. Reverse CT Polarity Logic

   If Production and Consumption Meters are installed incorrectly at the time of commissioning, the installer can now reverse the polarity remotely. This can be achieved by clicking the “Reverse Polarity” button through the CT Summary Page on the respective system page’s Devices Tab.

4. Default Changes for CT Product Reading

   For sites with Production or Storage Meters installed, settings will now default to Meter Measurements or Storage Meter Measurements.
   

5. Company Performance Scorecard Availability for Mexico Region

   Changes were made to the company performance scorecards to ensure that parameters for Mexico and the United States appeared the same.

6. Array Builder Serial Number Validity Check

   When a Serial Number is scanned within the Array Builder it is now validated at that time for inconsistencies and an appropriate error message will be displayed to the user.
   
   
   

7. System Diagnostics Tool Enhancements

   The new System Diagnostics tool within in system dashboard gives the installers ability to issue few commands to get the desired results based on the command selected for troubleshooting purpose. The history of all the commands issued can be viewed within the table

   • Clear all IQ System Controller errors - clear the selected errors from IQ System Controller reporting to the selected Gateway

   • Provision Device - provision devices identified by comma separated list of Serial Numbers

   • Force update - force update to IQ System Controller/IQ Battery reporting to the selected Gateway

   • Change consumption meter state - change the state of Consumption Meter: Net or Total

   • Enable/ Disable power production - enable/ disable production of power at a site

   • Reboot Gateway - reboot the selected Gateway device

   • Check tariff - check the Tariff details (like currency, consumption mode, consumption schedule, etc.) for the site

   • Get Zigbee status - get status of the Zigbee device (details like serial number, channel number, etc.)

   • DC Switch State – verify the true state of the DC switch, whether on or off

   • Reboot Zigbee – restart the Zigbee device in the IQ Gateway

   • Reset Ensemble device – reboot any IQ Battery device at a site. User can also view the IQ Battery device name along with the serial number
     

What’s Fixed?

1. Canadian Installer Tax Forms while Submitting Reimbursement Requests

   Installers in Canada who are submitting reimbursement requests will now see the correct tax form displayed.

What's fixed?

Rectification of array builder issue where the position of microinverters was jumping when the serial numbers were scanned

Few issues were observed during the commissioning process within the Enphase Installer App while the user was adding Microinverters to the Array Builder. These issues were impacting the commissioning experience and time.

Microinverters, which were being scanned on to respective panels within the Array Builder, were seen to be jumping positions and being assigned to panels in which it was not meant to be. Moreover, if a Microinverter was being scanned twice, the Microinverter was getting assigned at both the places leading to further confusion. To rectify these pending issues, the user was required to unassign the Microinverter from the panels and then assign it back again to the correct panel. All of this resulted in increase of the commissioning time.

As part of the fix, we made sure that an already assigned Microinverter is not being assigned to another panel if it is being scanned twice. Instead, we are displaying the appropriate message to the user that the concerned Microinverter has already been assigned to another panel. This fix will also ensure the problem of Microinverters jumping from one panel to another and getting assigned is also fixed automatically.

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

1. Rectification of Gateway Reimbursement Logic

   The Gateway Labour Reimbursement logic in Enphase Installer Portal was not functioning as designed. It was enabling installers to raise reimbursement request for IQ Gateways installed before 1st October, 2020.

   The logic was fixed in the Enphase Installer Portal to only show the correct Gateways that will be eligible for Labour Reimbursement. In accordance with our terms and conditions, Gateways having an installation date before October 1, 2020 will no longer be eligible for reimbursement from the Enphase Installer Portal.

2. Slew Rate Parameter addition for Dynamic PEL in Germany

   Slew Rate is a mandatory parameter to setup Dynamic Power Exporting Limit (PEL) in Germany. Additionally, Gateway versions greater than 7.4.10 require a Slew Rate parameter.

   While setting up the Dynamic PEL for systems based in Germany, users will be asked to mandatorily input a new parameter named Slew Rate (measured in Watt / Sec).

   

3. Meter CT Measurements information addition for Negative Consumption

   There were issues reported that the issues related to Meter CT measurements are confusing in nature and need to be more specific.

   Analysis of this issue provided us the insight that most of these issues were caused due to negative readings observed for Production/ Consumption measurements. For installers to be better informed, we have included an info icon whenever a Meter issue related to CT Measurements is observed. Clicking on that info icon will show accurate message to the user regarding the probable reason of occurrence of the issue.

4. Diagnostic Mode Tasks for Cell Modem Sites from Enphase Installer Portal

   Enabling diagnostic mode remotely for a cellular site, enable it to behave as if it is on a broadband site. This will allow verification of system production much quicker than is done today, where one needs to wait for 6 hours at least for verification of system production for cellular sites.

   In the Gateway Page, for cellular sites, installer can select Diagnostic Duration in the report settings after selecting Low Bandwidth. This will enable installers to verify system production in a quicker manner by giving them the flexibility to choose the time interval in which they wish the data to be reported to Enphase Cloud.

   

5. Addition of 230 V 3-Phase Selection for ROW Commercial Sites

   For commercial systems in the rest of the world (ROW) region, the requirement was to provide the user with the phase option of 230 V 3-Phase.

   Based on this, user has been given the option to select the 230 V 3-Phase option in Enphase Installer Platform for ROW Commercial Sites.

   

6. Array Builder UI Improvements

   We introduced the following features to improve the experience for the user while accessing the Array Builder application.

   • User will now be shown the Array Names next to the array that has been built in the Array Builder.

   • User will now be able to filter and only view arrays that are reporting to a specific Gateway if they wish to within the Array Builder.

   • User will now be able to view individual module level information within the Array Builder application.

   

   

7. Auto-Zoom functionality in Array Builder

   Users reported that the auto-zoom functionality in Array Builder can increase the turnaround time, especially when creating large arrays. It hinders the seamlessness at the time of array creation.

   To resolve the issue, we have introduced a feature in Array Builder, which will enable users to disable the Auto-Zoom functionality, if they wish to.

   

8. Performance Improvement for the Enphase Installer Portal

   The performance issues are observed in the Systems page the Enphase Installer Portal. The performance improvements are made to enhance the user experience of the Enphase Installer Portal.

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

Enphase product name changes

As part of the recently announced series of name changes across our entire product line, in this release, you will start to see the new names show up within our web application.

The following table highlights the key changes and updates that were introduced with this release.

Training Dashboard Enhancements

A new and more detailed Training Dashboard has been released for our installer partners to track the training status for each course taken through Enphase University at both the user and company levels.

• Installers will be marked as Enphase certified once they have completed both the installation certification process and design certification training (design certification is assessed at a user level rather than at the company level).

• Installer admins will now be able to see user and company status for all associated branches/divisions/subsidiaries.

System Dashboard for all system types

The Installer Portal System Dashboard was originally designed specifically for troubleshooting battery/storage systems. With this release, the System Dashboard has been modified to support all relevant system configurations including:

1. PV + Storage:
   Microinverters + Gateway + IQ Battery + IQ System Controller + Meters + Other wireless devices

2. PV only in case of IQ8PV:
   Microinverters + Gateway + IQ System Controller + Meters + Other wireless devices

3. PV + Storage for EMEA:
   Microinverters + Gateway + IQ Battery + Meters + Other wireless devices

4. PV + Storage + Generator:
   Microinverters + Gateway + IQ Battery + IQ System Controller + Meters + Generator + Other wireless devices

5. String Inverter + IQ Battery:
   String inverter + Gateway + IQ System Controller + IQ Battery + Meters + Other wireless devices

System dashboard for storage systems:

System dashboard for PV only system:

Reverse CT Polarity

Installers will now be able to swap CT polarity directly from the production/consumption summary page.

1. For a single-phase system, an installer can easily reverse polarity immediately, directly from within the page.

2. For a multi-phase system, a commercial installer will have to select the specific lines/levels (L1, L2, L3) for which they want to reverse the polarity.

3. After selecting the specific lines, polarity will be reversed for those lines (and those lines only).

4. A message will now be shown on the production/consumption summary page if the polarity has been reversed by an authorized user.

What’s been fixed?

Certification status after the completion of the design course now works properly

In previous versions, even after companies/users completed our Enphase design review course material, the certification flag was not enabled, which prevented Installers from starting the commissioning process. This is now fixed so that the certification flag is enabled correctly.

Entire array deletion from array builder

There was previously an issue reported for Array Builder, where the user was not able to delete the entire array all at once. Only deletion of a single panel within the array was working. As part of this update, this issue has been resolved. Users will now be able to delete the entire array by simply clicking on the delete button after selecting the entire array.

Portuguese translations on the registration page

Some of the information on the Portuguese version of our installer registration pages was not translated accurately in previous releases. As part of this release, we have updated and corrected these mistranslations.

Updating emails with product name changes

Previously, emails sent from the Enphase Cloud to end-users included references to the term Enlighten. These have all been changed to the new name, Enphase Installer Portal.

Sender details, along with the subject line and content in all emails have been updated in accordance with the new naming system.

What's new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.  

Authorized subcontractor

Installers will be able to add an authorized subcontractor who will have access to sites created by the installer right from stage 1.

• Installers will have access to the Authorized subcontractor page from under the Account section in Enphase® Installer Portal (Enlighten Manager)
• Installers will have to add user email ID from the subcontractor company to add the company as an authorized subcontractor
• After an authorized subcontractor is added the installer can then assign them sites from the Activation page
• Installers will have the ability to enable/ disable an authorized subcontractor, but this will not remove the subcontractor’s access to a particular site. Installers must remove the access from the Activation page, if required
• An authorized subcontractor will not be able to change the access settings for a site
• An authorized subcontractor will be able to see the list of sites which it has access to on the activation page
• An authorized subcontractor will be able to see the list of sites which it has access to on the systems page right from stage 1 of commissioning
• An authorized subcontractor shall be able to edit/ update the site they have access to in the activation page
• Current behavior of sending homeowner consent email from stage 4 and 5 will be followed for any authorized subcontractor that is given access to the site
• Same authorized subcontractor cannot be added twice by an Installer
• If an authorized subcontractor is selected in given access to a site and the same access is given as a third part company at a time, authorized subcontractor access should be considered as priority
• If an authorized subcontractor is given access to a site, when displaying company name in system access page show ‘Authorized subcontractor’ in the bracket after the company name

Training dashboard enhancements

Training dashboard (Enphase® Installer Portal ((Enlighten Manager)) only) will be accessible for Installers in the US and LATM locations only.

Installers will be blocked on commissioning IQ8 systems based on the training status of below learning paths. Each learning path contains various courses that the user needs to complete to get certified in that learning path:

Either:

• IQ8 Installer certification training

Or:

• IQ Combiner 4 , and

• IQ8 System and Technology, and

• IQ system controller 2

Company performance scorecard for all installers

Company performance scorecard was earlier accessible to only EIN (Enphase Installer Network) members. Going forward all Installer Admins will be able to see the company performance dashboard in their Enphase® Installer Portal (Enlighten Manager) dashboard.

Mandatory T&C to add new users for privacy purpose

To add a new user, an Installer shall have to tick the check box with the following text:

"Only the system owner may provide access to their site. Without written approval from the system owner, installers may not provide access to other companies and may not provide access to users outside of their company. I have read and agree to Enphase’s Terms of Service and have read Enphase’s Privacy Policy. I understand that violation of these conditions may result in suspension or termination of my Enlighten (Enphase® Installer Platform) account."

New Products for Labor Claim Process

As part of the Labor Claim Process, in accordance with a new requirement, 2 new SKUs of IQ™ Gateway (IQ Envoy) are being supported. These are as follows:

• XA-ENV-PCBA-3-Part Number-800-00555-r03 (IQ™ Gateway (IQ Envoy))

• ENV-IQ-AM1-240-Part Number-800-00555-r03 (IQ™ Gateway (IQ Envoy))

This new requirement is being supported in this release. Due to this change, once RMA is being raised, Labor Reimbursement Process will also be supported for the above-mentioned SKUs.

Load Control Scheduled Mode (24 Hour Enhancements)

Keeping up with incremental feature enhancements in Load Control with every release, in this release, we have introduced the ability to support 24-hour window for Support Modes in Load Control. Apart from the obvious restrictions that start time should be earlier than end time, and the existing restriction that end time should be at least 15 minutes greater than the start time, all other restrictions have been done away with. As stated earlier, 24-hour selection will be permitted in case of Scheduled Mode within Load Control.

        
                  Before                                                                                After

NMI Field Check in Australia

As part of this release, NMI Field Check performed earlier for only the state of South Australia is being expanded to include all the states in the Australian Region. Additionally, few validations around the NMI field are being included in this release in case the user enters any invalid input/ junk value.

• For residential systems, the checksum should be numeric, and the length should be 10 or 11 characters. In case of violation, appropriate error message will be shown to the user.

• For commercial systems, the checksum can be alphanumeric, and the length should be 10 or 11 characters. In case of violation, appropriate error message will be shown to the user.

O&M – 3G Cell Modem Replacement

Installers can opt-in for Pronto services to replace 3G cell modems on homeowner behalf.

1. Installers will have access to 3G cell modem sites page from Systems page

2. Installer will get to see all 3G modems which require modem replacement

3. Installer can click on ‘Replace with Pronto’ and provide their consent to share homeowner sites to Pronto so that homeowners can be contacted to replace the modems

What’s fixed?

1. Users are now getting OTP email upon registration. Earlier, there were cases reported that user was not getting OTP during registration.

   System owners now receiving account activation emails when the installers give access to their systems. Earlier, a change made in Enphase® Installer Platform (Enlighten) to send account activation email in stage 3 has affected the functionality of sending account access by installers.

2. New PV only system getting into ‘Meter not reporting’ issue is fixed and working normal now. A change made for storage system with string inverters to make production readings default to meter measurements had affected PV only systems as well.
3. Reserved SOC and SOC values are now not shown up for PV only systems in Systems page. Earlier, as the database stores default SOC values for all systems had affected the values that are shown up to installers.
4. Installers are now able to save the array details once the array info is edited and saved within ‘Settings’ page. This is caused due to the change in external PVWatts calculator that is used to calculate estimated energy production.
5. System map now shows all the locations correctly within map view of Systems page. Earlier, the locations were not shown correctly as the libraries were broken.
6. New cell modem plan dates are updated correctly when it replaces the old cell modem. It was not updated correctly before as it referred to old cell modem plan dates.