Critical updates

Please review the following critical hardware and software updates before starting an Enphase Energy System installation.

 

NUEVO

Actualizaciones críticas

Revise por favor las siguientes actualizaciones críticas de hardware, software y puesta en marcha antes de iniciar una instalación del Enphase Energy System.

 

For a seamless experience and the most reliable performance, ensure your Enphase Installer App has the latest IQ Gateway software by going to the Settings section. If you don’t have the latest software version, download it before proceeding.

More detailed instructions are available in this support article.

To get started, installers should refer to the IQ Battery 5P Quick Install Guide and our second guide to learn how to commission grid-tied IQ Batteries using the Enphase Installer App.

To help installers with seamless and efficient installation, this short guide contains detailed instructions for commissioning systems with IQ8 Microinverters. Please also check out our IQ8 Series Microinverter introduction video and our video which guides you through the update process of the IQ Gateway.

With the updated Enphase Installer Portal, you can send a site-access email to your customers in a few simple steps. This will help you reduce the time it takes to get your customers up, running, and enjoying their new Enphase Energy System. Learn how to resend Enphase access to a customer using the Installer Portal and the Installer App.

Download the new Solar Troubleshooting Guide to resolve common IQ Gateway and consumption monitoring issues, including power line noise detection and resolution, IQ Gateway connectivity, CT configuration, and reverse polarity.

With the updated Enphase Installer Portal, you can send a site-access email to your customers in a few simple steps. This will help you reduce the time it takes to get your customers up, running, and enjoying their new Enphase Energy System. Learn how to resend Enphase access to a customer.

Reverse the polarity of the meters from the Enphase Installer Portal. This will enable you to flip the polarity remotely and ensure correct readings are observed.