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Encare: Your one-stop solution for all your service needs

Feb 07, 2019

Encare: Your one-stop solution for all your service needs

At Enphase, outstanding customer experience is at the heart of everything we do. This is reflected in the company’s value statements – one of which is: We are enthusiastic about delivering the best customer experience. We realize that energy is essential to everyone’s daily life, and services to help people manage their energy are an important part of the value we bring to our customers.


As homeowners become more savvy energy consumers, they are demanding more from their solar and home energy systems. We provide the safest, most reliable, and the most efficient microinverter system on the market. We provide an industry leading 25-year warranty for our microinverters, to match the warranty on solar panels. Increasingly, our customers want to be able to choose how they interact with their systems, just like they do with other smart devices in their homes. For example, some homeowners want the ability to sign up for advanced monitoring with per-panel production data. The research shows that homes equipped with solar command a higher price, and savvy buyers are asking to transfer ownership as a condition of the sale.


While we already offer a number of services today, our goal is to enable simple, on-demand access to the services our customers want, whenever they want them, at the click of a mouse.

We’ll soon launch Encare to address this need.

The Encare portal will let our homeowners manage all of their services and subscriptions in one location on their desktop or mobile device. It will allow customers and installers to:

  • Use their Enlighten login to manage all subscriptions
  • View details of all services available
  • Sign up and manage additional services with a monthly or a lifetime subscription

Watch for these services launching soon on the Encare portal:

  • Sign up for premium monitoring with Enlighten Manager
  • Extend warranties for select products
  • Transfer system ownership to a new homeowner

We look forward to hearing from you about what additional services are most needed. Please do not hesitate to write to parora@enphaseenergy.com for any concerns or suggestions. Your feedback will help us meet the evolving expectations of our customers.

 

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Introducing the New Enlighten Mobile App

Jan 24, 2019

Introducing the New Enlighten Mobile App

Our new app has arrived! The Enlighten mobile app lets you quickly and easily check on your Enphase Home Energy System anytime, anywere. The app is available for download on the App Store and Google Play.

Once you've downloaded the app and logged in to your system, you can see your system's daily status at a glance, check on your household's energy usage, see the charge of your batteries, and more.


Status screen of Enlighten Mobile app
See your daily status
Quickly see how much energy your system has produced from your solar panels and imported from the utility. If you have energy usage monitoring on your system, you can also see how much energy your household has used that day. And if you have a storage solution, you can also see the charge of your batteries.

Enlighten Mobile app
Get more detail
Dig deeper to see how your energy production and usage change over time. You can easily see your energy patterns over the past day, month, year, or over the entire lifetime of your system.

Enlighten Mobile app displayed on an iPhone screen
Look at your energy usage
If you have energy usage monitoring on your system, you can use Enlighten to see how much energy your household has used and where it’s coming from: solar, storage, or the utility.

Enlighten Mobile app displayed on an iPhone screen
Check on your storage system
If your Enphase system has storage, you can check on the charge of your batteries.

Get the app
Download the app today from the App Store or Google Play.
 

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Enphase Energy Turns Street Lights Into Power Generators

Nov 29, 2018

Thanks to solar photovoltaic systems, residential homes have been converted from power consumers to power generating households for years. Many solar powered houses now produce more energy than what they need and feed the excess back into the electricity grid. Now it is the turn of street lights to play a similar role.

 

Street lights are power guzzlers. Be it the city street lights, or the ones lit in parks, or especially those on highways with 400 Watt Na-vapor bulbs that consume a lot of AC power at night. What if we offset a portion of it, or in entirety, by producing electricity instead? Enphase’s microinverters make this a possibility.

The set-up is fairly simple: Solar PV modules are installed on the street light pole. These PV modules absorb sunshine and generate DC (Direct Current) power. Tucked beneath each panel an Enphase microinverter converts that DC power to AC (Alternating Current), the form of electricity homes and street lights can use. Thanks to Enphase, street lights are now mini power plants during the day, feeding electricity into the grid to offset power they consume during the night. We call this the Enphase Energized Street Lighting Solution.

Of course, the power generation depends on the number of PV modules we mount on the street poles. With an internet connection, the production can be monitored through Enphase Enlighten software.

Thanks to the Enphase Energized Street Lighting Solution, turning street lights into mini power plants is of enormous value:

The all-AC distributed architecture is safe, reliable, cost-effective, and intelligent. With the product’s tested lifespan of 25 years, zero land cost, and no investment on batteries, the Enphase Energized Street Lighting solution not only gives you a better return on investment (ROI) but also leads to a sustainable environment.

Light up streets the smart way, with Enphase Microinverters.

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FEMA Recommends Microinverters in Rooftop Solar Advisory

Nov 26, 2018

In the wake of Hurricanes Irma and Maria last year, FEMA has released a new report to help homeowners and solar professionals protect their solar systems from high velocity winds. The official report, titled Rooftop Solar Panel Attachment: Design, Installation, and Maintenance, provides recommendations on what to do if you’re considering installing a solar system in a hurricane-prone area, as well as steps that current system owners can take to prepare before a hurricane makes landfall.


FEMA recommends microinverters

FEMA provides guidelines on what type of equipment is best suited to withstand powerful winds, recommending microinverters over central and string inverters. Here is FEMA’s official statement on the advantage of microinverters:

We “recommend using microinverters where appropriate. Although these generally cost more than central or string inverters; they have several advantages. Unlike string inverters, microinverters have a greater chance of allowing undamaged panels of a PV array to continue to produce electrical power even if one panel is blown away or damaged by wind-borne debris. In an array using string inverters, if one panel is damaged, all the panels on the string will be offline.”

The report also provides additional recommendations to homeowners who currently own or are planning on installing a solar system in hurricane-prone areas. You can read more about FEMA's recommendations below, as well as check out what an installer in Florida, May Electric Solar, has to say about it:

 

 


What to consider before purchasing a solar system

Talk to your installer about anticipated wind loads in your area, and they can help create a system design that best suits your needs. Looking for an installer in your area? Try our Enphase Installer Network.


What to consider if you already have a solar system
FEMA recommends hiring a solar professional to conduct a wind vulnerability assessment to help you identify whether any corrective action needs to be taken to improve your system’s ability to withstand high winds.

How to maintain a solar system in a hurricane-prone area
Do an annual check -- or enlist a solar professional to help you -- to ensure the tightness of your system’s bolted connections using a torque wrench, as well as checking all of the panel clamps and doing spot-checks on bolts that connect rails with clip angles or posts. If this is something you need assistance with, you can contact a local installer to help with the annual maintenance.

How to prepare before a hurricane makes landfall
If a hurricane is headed your direction, prepare your system by removing debris from roof drains and gutters, removing or replacing loose panels, and, if time allows, checking the tightness of the system’s bolted connections.

What to do after a severe wind storm or hurricane
Once the wind storm or hurricane has passed, check your system and your roof covering for any potential damage from wind-borne panels or other debris. If any panels need to be removed, replaced, or temporarily secured, you may want to work with a local installer to help with the repairs. FEMA also recommends again checking the tightness of the system’s bolted connections, although this can be done a few months after the storm passes if necessary.

Read the full report
 

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Track Your Home’s Energy Use With Energy Usage Monitoring

Jun 14, 2018

Track Your Home’s Energy Use With Energy Usage Monitoring

Most homeowners who invest in solar are looking for one of two things: keeping energy costs down and reducing their impact on the environment. The great thing about solar is: no matter what motivates you, installing solar for your home does both of those things. 

Once you have a solar system installed, it’s pretty standard for customers to be able to see how much energy their panels are producing. For Enphase customers, you log onto MyEnlighten, and it’s easy to see how much power your system is generating at any time of day, as well as how it’s changed over the past several days, weeks, or months.

For example, here's what MyEnlighten looks like with production data only. This home has produced 70.1 kilowatt-hours of energy so far today:


But what about how much energy you’re actually using?

Getting the most out of your system shouldn’t just be about knowing how much you produce — it’s also about knowing how much you’re using, and really engaging with the full picture of your solar performance.

That’s why Enphase customers have the option to install energy usage monitoring. It’s an added functionality that ties into your system at the electrical panel to monitor your home’s energy usage on a per-outlet, house-wide basis.

Once it’s installed, you’re able to unlock a whole new part of MyEnlighten: the consumption data. (Here’s a video that provides a quick overview of these features.) With this information at hand, you’re able to see how each part of your house, how each appliance, can impact the overall usage and availability of your solar power. You’ll see patterns that will help you shift your behaviors, helping you get greater utility savings and clean power efficiency.

Here's what MyEnlighten looks like when you have energy usage monitoring installed on your system:

The orange bars show how much energy your home has used (or "consumed"). The light orange bars show how much energy came from your home's solar panels, and the dark orange bars show how much was pulled from the grid (as in, the energy that you will be charged for by the utility). The blue bars show how much energy your system has made (or "produced"). The light blue bars show the total amount produced, and the dark blue bars show how much surplus energy was sent back to the grid. If you qualify for NEM (or net energy metering), the utility will give you credits for this surplus energy.


How does it work?

Energy usage monitoring can be added to a new system that's just being installed or it can be added to older systems. It requires the installation of a few hardware components called Consumption Meters or Consumption CTs, right within your electrical panel, which your solar installer or electrician can help install. Once the meters are running, you'll have access to real-time energy usage reporting in MyEnlighten.

At Enphase, energy usage monitoring is one of the many ways we’re working to help empower you to make the most of your home energy solution. So, whether you want to fully understand your energy usage to improve your home's energy efficiency, or to help you understand the charges on your electrical bill, consider adding energy usage monitoring to your system.


How to get it.

Want to get energy usage monitoring? Contact your installer today, or find an installer using the Enphase Installer Network.

If your installer has questions about energy usage monitoring (a.k.a. Consumption Monitoring), we’ve put together some installer materials about these features here, which you can pass along to them.


How to calculate your energy usage if you don't have consumption monitoring.

Installation of consumption monitoring equipment depends on the configuration of your home's electrical panel. In some cases, consumption monitoring might not be compatible with your system. In this case, you can still calculate how much energy your system is consuming using some calculations based on your electric bill.

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The New AC Module: Higher Performance Solar is Here

Aug 30, 2017

The New AC Module: Higher Performance Solar is Here


In the past, when you had a solar system installed at your home, the installer would bring separate components that would be installed, assembled and connected on your roof.

Now, Enphase is changing all that.


Simpler Design, Simply Better Performance icon

Simpler Design, Simply Better Performance

By combining an Enphase microinverter with a high-quality solar module, we've created an integrated solar unit that streamlines installation, increases reliability, and optimizes performance.

There's no bulky inverter installation, no separate panel connection, and no complex DC wire management — with fewer pieces of equipment and more integration, it allows for a higher-performing system without the need for optimizers or other add-on gear that ups the cost of most systems.


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Tested & True

We've spent years perfecting the technology of the new AC Module, with patent-pending designs and built-in optimization functionality to ensure the equipment performs exactly as it should, and lasts longer than traditional systems.


Get the AC Module

Utility costs are on the rise and the incredible new AC Module is on the horizon. Get started.

Find a local solar installer

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Simple. Functional. This is the Enphase AC Battery

Feb 18, 2016

Last month Enphase rolled out a new logo to better convey the connection to our smart, simple approach to solar and residential energy management. Today we are taking a further step to reflect that approach with an updated design for the Enphase AC Battery enclosure, a central piece of the Enphase Home Energy Solution. It reflects the constant improvements that Enphase makes to its products and services to ensure that they are best in class and deliver the most value to our partners and customers.

Over the last few months we interviewed installers and homeowners across the globe to fine tune not only the internal workings of the Enphase Storage System, but also the look of the AC Battery to be visually appealing and to usher in the new era of the Enphase Connected Home. We are proud of this final design for a number of reasons:

  1. Visual appeal: It is clean, modern, unpretentious, and looks great in any garage or covered area of any home.
  2. Easier installation: A reduced profile for the enclosure allows for maximum clearance on all sides in residential installations.
  3. Easy to pack and ship: The new enclosure also makes our AC Batteries easier to package and ship, further increasing efficiencies and reducing costs for our partners and ultimately, the homeowner.

As we updated the design of our AC Battery, we wanted to reflect the way we think about energy storage in relation to the Enphase Home Energy Solution:  the AC Battery is a simple, modular building block that is part of a larger, distributed energy management solution. The new look and clean lines mirror how Enphase focused on changing the way homeowners think about generating, storing and managing energy. We look forward to delivering on these promises as we ship our AC Batteries and the Enphase Home Energy Solution - first to Australia and then to the U.S. - later this year. Sign up here to stay informed about our upcoming launch in Australia.

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