All your service needs in one place
Request returns (warranty claims) and have them approved within minutes,without ever having to pick up a phone.
Tools you might need when processing a return or replacement
How to replace an Envoy using your Installer Toolkit app
Claim a labor reimbursement for a warranty replacement
Generate your return lable using your RMA number
FAQs you might need regularly for performing maintenance work
Microinverter Not Reporting
Learn how to diagnose Microinverters Not Reporting system status.
Follow these step-by-step instructions to get your system connected to the Internet.
Enlighten Access to homeowner
Learn how to resend Enlighten access to a customer
Manual Provisioning of Microinverters
Learn how to Add and/or Provision microinverter serial numbers manually.
Tools you might need at the time of setting up a site
Module Compatibility Calculator
Check the electrical compatibility
Add New Site in Enlighten Manager
Set up a new site in Enlighten Manager
Installing Consumption CT
Learn how to install Consumption CTs
Envoy Summary Report
Learn how to generate summary report