Service Shortcuts for Installers
All your service needs in one place
Service on the Go
Request returns (warranty claims) and have them approved within minutes,without ever having to pick up a phone.
Return and Replacement
Tools you might need when processing a return or replacement
Maintenance
FAQs you might need regularly for performing maintenance work
Microinverter Not Reporting
Learn how to diagnose Microinverters Not Reporting system status.
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Envoy Offline
Follow these step-by-step instructions to get your system connected to the Internet.
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Enlighten Access to homeowner
Learn how to resend Enlighten access to a customer
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Manual Provisioning of Microinverters
Learn how to Add and/or Provision microinverter serial numbers manually.
Learn MoreSite Set-up
Tools you might need at the time of setting up a site
Module Compatibility Calculator
Check the electrical compatibility
Go to calculator
Add New Site in Enlighten Manager
Set up a new site in Enlighten Manager
Add now
Installing Consumption CT
Learn how to install Consumption CTs
Learn now
Envoy Summary Report
Learn how to generate summary report
Learn now
