Service Shortcuts for Installers

Service on the Go

Request returns (warranty claims) and have them approved within minutes,without ever having to pick up a phone.

Enlighten Manager

Self-service return and replacement to help you manage devices with just a few clicks

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Installer Tool Kit

Use Service-on-the-Go from Installer Toolkit to submit warranty claims, and retire & replace devices with just a few clicks.

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Return and Replacement

Tools you might need when processing a return or replacement

Envoy Replacement

How to replace an Envoy using your Installer Toolkit app

Replacement Reimbursement

Claim a labor reimbursement for a warranty replacement

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Print Return Label

Generate your return lable using your RMA number

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Maintenance

FAQs you might need regularly for performing maintenance work

Microinverter Not Reporting

Get the steps on how to diagnose a Microinverters Not Reporting system status.

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Envoy Offline

Follow these step-by-step instructions to get your system connected to the Internet.

Provide Enlighten Access Link to homeowner

Learn how to resend Enlighten access to a customer

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Site Set-up

Tools you might need at the time of setting up a site

Module Compatibility Calculator

Check the electrical compatibility
Go to calculator

Add New Site in Enlighten Manager

Set up a new site in Enlighten Manager
Add now

Installing Consumption CT

Learn how to install Consumption CTs
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Envoy Summary Report

Learn how to generate summary report

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