After beginning to offer Enphase microinverters to customers, they found a big improvement in both performance and reliability. That meant more consistent energy production and distribution, better processing of the energy, and less downtime. That, in turn, led to fewer post-installation fixes, and happier customers. The Enphase test projects were so successful, they decided to exclusively work with Enphase.
Another bonus for Summit Solar was achieving faster installation times. The crew found with every Enphase install, there was less work on the ground and in the electric panel, as well as less time invading the customer’s home. Most of the work was consolidated on the roof — where the panels were installed, saving a ton of time and making for an overall easier setup.
The Enphase Installer Toolkit — combining progress monitoring and activation — was a big hit, too. With less guessing, the crew was more confident in their work.
All in all, the faster times and happier crew made for a big jump in overall customer satisfaction. Combine that with the reliability and quality bump, and Summit Solar hasn’t second-guessed their choice to move to Enphase.