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How can I be notified by email when there is a production issue with my system?

Follow these steps to receive an email notification if your system experiences a production issue, either because it is producing less energy than your installer estimated, or because Enphase has detected a possible hardware issue:

  1. Click the drop-down arrow next to Signed in as… and choose Settings.
  2. Next to Emails, check Notify me about system production issues.
  3. Click Save Changes.

You can also change your notification settings using the Enlighten mobile app. Simply tap through to the Menu screen and access Account. The setting options are the same as those in MyEnlighten for the browser.

Related Categories: Your Enphase System
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