Hand-off

After installing and commissioning a system, smoothly hand off the Enphase Energy System to your homeowner.

Waiting for permission to operate

At this stage, you should have created a system activation, installed the system, verified that everything is operational, and are waiting for permission to operate (PTO). If you haven’t already, now is a good time to build the virtual array(s) in the Enphase Installer Portal to match what you installed on your customer’s roof.

To power the system back on after PTO is received, you’ll either need to turn the breakers back on or disable Production Standby Mode if you enabled it after installation. When the system has been operational for 24 hours following PTO, your homeowner will receive an email with their Enphase App login credentials.

Homeowner resources

Help introduce your customers to the Enphase App and what to expect with their new system.

Energy 101: Frequently asked solar and storage questions, answered.
Meet the Enphase App
Monitoring energy and tracking trends with the Enphase App
Enphase App support articles
Update your Wi-Fi setting in the Enphase App

Services and Frequently bought products

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Installation at-home consultation

Need help with installation? Start by booking an At-home Consultation with an independent installation professional to receive a quote for your custom installation.

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Great news: Enphase’s at-home EV charger installation services are available in your area.

Unfortunately, Enphase's at-home EV charger installation services are not yet available in your area. You can click here to browse electricians with EV charger expertise.

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The At-home Consultation helps determine the full cost to install your new EV charger. The $150 fee is subtracted from your final installation price if you choose to accept the quote. After check out, Enphase will send you an email from its 365 Pronto Platform describing next steps.

Know more

What is included in this price?

The At-home Consultation includes a report detailing your EV readiness, and a custom, no-obligation quote for your EV charger installation. This $150 fee is subtracted from your final installation price if you choose to accept the quote.

What are the next steps?

After you check out, Enphase will send you a confirmation email from the 365 Pronto Platform, and your installation professional will directly contact you to schedule a time for your At-home Consultation.

What is the 365 Pronto Platform?

Enphase's 365 Pronto Platform is software that dispatches independent professionals to perform renewable energy services, including EV charger installations.

How will I be charged for these services?

The charge for your At-home Consultation will be processed through Enphase's Store. If you choose to accept your installation quote, you will pay for the installation separately via the 365 Pronto Platform.

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