Apps and software

What’s new

For all Enphase App users:

1. Support for SunPower migrated sites

   For relevant SunPower sites, you can now see system migration details by navigating to Menu > System > Site Details. Learn more about the support Enphase is providing to SunPower System Owners.

2. Renamed String Inverter page and added panel information

   Along with the inclusion of Panel information, we have renamed the String Inverter page to Third Party Inverter in the Devices section.

What’s new

For Enphase App users on dynamic tariffs in Belgium, Germany, and Netherlands:

1. Total and spot price rates now shown on Electricity Import Rate page

   Dynamic tariff customers can now view both Total and Spot price (inclusive of taxes and fixed charges) rates on the Electricity Import Rate page.

   

What’s fixed

1. Resolved a custom report date selection issue in the Enlighten web view for small-screen devices.
2. Improved inconsistent header sizes on different screens of the app.
3. Fixed an issue of homeowners with access to multiple systems not being able to switch between systems on the app.

What’s new

For all Enphase App users:

1. Enphase Support now directly accessible from the Status page

   Contact details for Enphase Support are now directly accessible on the Status page, and the Contact us screen has been enhanced to provide support details at the top.

   

2. Added a new FAQ entry, Providing access to a new system maintainer, to ease the process of adding a new company to maintain or service your system.

   

For Enphase App users with an IQ System Controller:

1. Grid outage banner added on Status page

   You can now see grid outage banner, titled System is Off Grid, on the Status page. This banner includes Enphase Support details and a link to a support article to better respond to an outage.

   

What’s fixed

1. Corrected an issue of storm alerts not ending for some sites even when an alert is ended.
2. Resolved issues with low battery charge notifications while the system is off-grid.
3. Addressed the issue of the custom report date selector not working.
4. Fixed an issue of the app not loading for sites where one of the gateway is not reporting.
5. Resolved issues with support links not redirecting to the correct country’s Enphase Support pages.
6. Fixed issue of users not able to log in due to a Too many active sessions error.
7. Corrected an issue of the range on the EV charger device card on the Status page and EV session history always shown in miles, even when metric unit system is selected.
8. Fixed the issue of the Wi-Fi network name not being updated after reconfiguring Wi-Fi on an IQ EV Charger.

What’s new

For Enphase App users in California:

1. To simplify choosing the right rate plan on the Electricity Rate page, we now show only applicable rates based on system connection type—i.e. NEM 1.0/2.0 (net metering) or NEM 3.0/NBT (net billing).

What’s fixed

1. Resolved issues related to Storm Guard activation during active storm alerts.

2. Fixed issues linked to Charge Battery from the Grid not working for a few multi-gateway sites.

What’s new

For all Enphase App users:

1. Added warranty details for Enphase devices

   In the Enphase App, warranty details are now available for microinverters, batteries, the IQ System Controller, and the IQ Gateway.
   This feature will be gradually rolled out to all users.

   To view your warranty information, navigate to Menu > System > Devices, then click the blue warranty link.

For Enphase App users with multiple gateways supporting Live Status:

1. Individual and aggregate data support for multi-gateway systems

   On the Live Status page, you can now view the Live Status for each gateway, as well as an aggregated view for all gateways. This feature will be gradually rolled out to all users.

   

What’s fixed

1. Addressed issues with erroneous battery reserve events shown in Events History.
2. Corrected issues related to missing historic data on the Energy page.
3. Resolved display flickering issues while loading the Energy page.
4. Fixed the Rate Us feature not redirecting to Google Play Store for Android devices.

What’s new

For users in the U.S. with IQ Batteries:

1. Updated list of storm events reduces Storm Guard activations

   We have updated the list of alerts and storm events that activate the Storm Guard feature. The updated list is more closely focused on the events that most commonly cause grid outages, thus reducing the number of storm events and Storm Guard activations for your system.

   The following events have been removed from Storm Guard monitoring.

   Ashfall Warning

   Avalanche Warning

   Avalanche Watch

   Civil Danger Warning

   Dense Smoke Advisory

   Dust Storm Warning

   Evacuation - Immediate

   Extreme Cold Warning

   Extreme Fire Danger

   Extreme Wind Warning

   Fire Warning

   Hazardous Materials Warning

   Hurricane Force Wind Warning

   Lake Effect Snow Warning

   Local Area Emergency

   Storm Warning

   Tornado Watch

   Tsunami Warning

   Tsunami Watch

   Typhoon Warning

   Volcano Warning

What’s new

For all Enphase App users with microinverters:

1. Notification when microinverters in your system do not report

   Whenever some of the microinverters in your system are not reporting, we will notify you via email, text message, or push message based on your notification preferences. This notification will be gradually rolled out to all users.

   To adjust your notification preferences, navigate to Menu > Account > My Notifications.

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

1. Additional details for IQ EV Charger on Live Vitals page 

   You can now see live Voltage and Current details for your IQ EV Charger, along with its live Power consumption, on the Live Vitals page.

   

2. Added IQ EV Charger energy consumption on the Energy page

   In the Day view on the Energy page graph, you can now see a breakdown of energy consumption between your IQ EV Charger and the rest of the household. This breakdown is shown in the pop-up when you hover on the graph.

   

3. Added IQ EV Charger energy consumption for custom periods

   You can now view details of your IQ EV Charger’s energy consumption for custom periods on the Energy page.

   

What’s fixed

1. Fixed the issue of not displaying Last reported date for some devices.
2. Fixed the issue of displaying erroneous battery charge and gateway connectivity events in Event History.

What’s new

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

1. Off-Peak times now displayed on Add-on Schedules page

   You can now view the off-peak charging schedule for charging your EV in the Off-Peak section of the Add-on Schedules page of the app.

   To set add-on schedules for EV charging, navigate to Menu > Settings > EV Charger > Add-on Schedules.

   

2. IQ EV Charger details added to Live Vitals

   You can view live data for your IQ EV Charger, such as connection status and the amount of power consumed, on the Live Vitals page.

   To access the page, Navigate to Menu > System > Live Vitals.

   

For systems in the U.K. with an IQ Battery 5P:

1. Charge battery from the grid feature

   You can charge your batteries from the grid once the IQ Gateway software has been updated to version 8.2.82 or above.

   To access the Charge battery from the grid feature in the app, navigate to Menu > Settings > Battery.

What’s fixed

1. Resolved issues with Live Status for multi-gateway systems.
2. Addressed issues with generator on and off notifications.
3. Updated the Available Power values displayed in the app for systems with an IQ Battery 5P in the U.K.

What’s new

For all Enphase App users:

1. Introduced a Profile page and redesigned the Battery page

   The Profile page [Menu > Settings > Profile] offers functionality to enable Storm Guard and select one of the three system profiles [Self-Consumption, Savings, and Full Backup].

   The Battery page [Menu > Settings > Battery] now includes the Charge battery from the grid and Battery shutdown level settings.

2. Revamped public view

   The public view allows Enphase Energy System owners to share their system stats with others. We have improved this public view to match the Enphase App's design. The public page can be easily enabled by system owners [Menu > My Information > Create a public page for my system]. Click here to learn more about this feature.

   

3. Added a new Owner’s Guide for systems with an IQ Battery 5P

   The new Owner’s Guide is now available for Enphase Energy Systems with an IQ Battery 5P. This guide explains the components of the system and the ways to monitor and manage the system using the Enphase App.

   

What’s fixed

For all Enphase App users:

1. Improved messaging for when microinverters exhibit low solar production.
2. Added events to the Event History section of the app to better communicate when IQ Gateway connectivity is updated or changed.
3. Fixed the Grid Status indicator on the Status page so users with backup capabilities no longer see the loader.
4. Resolved the issue where the Reports were not sent to the user after generating.

What’s new

For all Enphase App users:

1. Panel information on the Devices page

   We now display panel information on the Devices page within the Microinverters section, including Manufacturer, Model, and Power Rating at STC. This information will only be displayed if your installer adds panel information.

   

For Enphase App users in Australia, Netherlands, Germany, Belgium, Italy, Poland, and the United Kingdom:

1. Added an Explore section

   Users can now learn more about Enphase products and news in the Explore section of the app. This section can be accessed by navigating to Menu > Explore.

What’s fixed

For all Enphase App users:

1. Improved app load times.

2. Fixed inaccurate data displayed on the Live Status page.

3. Resolved issues associated with changing the system profile for newly installed systems.

4. Fixed a problem that caused the Enphase App to sometimes open in the wrong default language when it was first launched.

What’s new

1. Added support link in the Generator mode section

To address questions for systems that include generators, a new “Learn about Generator Modes” support article is now linked on the Generator page.

2. Added more product names to the Devices page

On the Device page, we now display the product name associated with the IQ Batteries and IQ System Controller, similar to what is displayed currently for IQ Microinverters. As an example, instead of just specifying the battery as an IQ Battery, it is now displayed as an IQ Battery 5P.

What’s fixed

1. Standardized Load Control icons across the app.

2. Aligned the subject line of the report email with the names in the Report section of the app.

What’s new

1. Added ability to customize Energy Performance card view

   The Energy Independence metric on the Status and Energy pages is now back. Users can toggle between Grid Dependence and Energy Independence. This toggle can be found by navigating to Settings > Performance > Energy or by clicking on the Energy Performance card’s information button.

   

    

2. Added on-demand Monthly Report summary

   All users can now trigger a Monthly Report email on the Reports page for any month. This report will generate the chosen monthly email along with a CSV file with 15-minute interval data. This feature can be accessed by navigating to Menu > Reports > Monthly Energy Report.

   

    

What’s fixed

1. Reduced the spacing of the arrows on the Live Status page.

2. Included the addition of Storm Alert extensions on the Energy graph.

3. Updated the color of the Generated text to purple when looking at the 15-minute incremental data on the Energy page.

4. Aligned the Energy page diagram icons with the text.

5. Reduced app load times.

What’s fixed

1. Updated the timestamps on the View tab of the Systems page to incorporate local time instead of UTC when displaying System Power.

2. Fixed the CT polarity flipping feature on the Meter page.

What’s fixed

1. Aligned the arrows on the Status page.

2. Updated the net energy values on the Energy page diagram to match the values displayed on the performance cards.

3. Fixed an error that temporarily displayed zeros on the Energy page when the page was refreshed.

What’s new

1. Updated Enphase App UI
   We have updated many of the UI components, text, and system performance cards across the Enphase App. Updates have been made to the Status, Live Status, Energy, Settings, and Devices pages.

   

    

   

2. Added custom reports
   Homeowners can now generate customized reports for a specific time period.
   This feature can be accessed by navigating to: Menu > System > Reports > Custom Report (in the dropdown).

   

    

What’s fixed

1. Added a button to view the Live Status in the System page for PV-only sites.

2. Fixed reliability of batteries charging from the grid based on user selections.