Support center
Download data sheets, tech briefs, installation guides, and more.
What’s new
For all installers:
Added the ability to view the microinverter type on the Array view and Array Builder
We have provided users with the ability to view the type of microinverter on the array panels on the View tab and Array Builder. When clicking a particular panel, users will also see the microinverter details in the tooltip.
Array map under the ‘View’ tab
Array Builder
Added a new Not Reporting device status for the cell modems
It is misleading to show the cell modem as retired when it has lost connectivity during operation but has not actually retired. So, like other devices like the battery or microinverter, we have added a new Not Reporting device status for the cell modems in addition to the Normal and Retired statuses.
Note - This will be gradually rolled out to the systems after the eSW-related changes are deployed per Gateway.
What’s fixed
- Resolved the issue of the Grid Profile changes not syncing with the new System List.
- Fixed the issue of space, case and special character sensitivity for the zip code used during the Transfer of Ownership process.
- Reduced the severity of some SoC-related events that are expected on the system but caused changes in the system status.
What’s new
For all installers:
Added an easy option to obtain system access permission from a homeowner
- Installers can now use the Request System Access link on the Company Profile page to request system access from a homeowner.
- Installers can request two types of access:
- Maintainer
- View Only
Added an option to check Battery Health
- Installers can now check the Battery Health parameter in the IQ Batteries section of the Devices page by clicking on the Limited Warranty of the battery.
- This feature gives installers additional insight into the system’s battery status and performance.
What’s new
For all installers:
PV module compatibility calculator
- The new Activations page now includes a link to the IQ Microinverter compatibility calculator, making it easier to check PV module compatibility with IQ Microinverters.
Improved workflow for navigating between battery and system
- Installers can now easily navigate between Battery Configuration and Profile Settings on the Activations page. A clearer separation ensures accurate redirection and displays relevant options based on battery count.
Enhanced subcontractor assignment functionality
- Subcontractor assignment is now operational on the new Activations page, allowing both user and administrator roles to add authorized subcontractors as intended.
IQ Battery and IQ System Controller provisioning status on new Activations page
- The new Activations page now includes IQ Battery and IQ System Controller details in the Provisioning section. This allows installers to see if these components have been provisioned and take any required actions.
For North America installers:
Grid Connection Type updates for all states: The Grid Connection Type field is now displayed for sites in all states across North America region, and not just limited to Illinois or California.
- When a site is located in states other than Illinois or California, the Grid Connection Type field will display the following options:
- Solar and/or Storage (with utility service)
- Full Off-Grid (without utility service)
- When a site is located in states other than Illinois or California, the Grid Connection Type field will display the following options:
For APAC and EMEA installers:
Enhanced device validation for grey market prevention in EMEA
- The Enphase Installer App now includes region-based device validation during commissioning to maintain inventory integrity and prevent unauthorized cross-region installations.
What’s fixed
- General bug fixes and improvements.
What’s new
For all installers:
Added the ability to view System ID and System Name on the NPS Dashboard
- Installers can now view the System ID and System Name under the NPS Dashboard for feedback where the homeowner has consented to share their system details.
- This helps installers identify homeowners with detractor ratings in the NPS Dashboard and address their concerns more effectively.
- Additionally, installers can export the NPS feedback as a CSV file.
What’s fixed
- Fixed warranty dates for legacy and replacement devices.
What’s new
For all installers:
Gateway software upgrade
- Installers can now continue with the provisioning process when the gateway version meets the minimum requirements, thereby reducing installation delays while ensuring system safety.
Mandatory fields validation
- The enhanced validation system provides immediate feedback on any missing required fields, with clear and actionable error messages.
Microinverter provisioning
- The provisioning workflow now automatically detects new or failed devices. The Provision all button remains active until all devices are commissioned.
For North America installers:
Support for Net Metering (in Illinois)
- Implemented grid connection type selection with automatic battery mode configuration.
- Added support for IQ Battery 5P in 208 V configurations in California
For APAC and EMEA installers:
- Third-party string inverter support in grid-tied configuration
- Enabled third-party string inverter support for grid-tied systems with IQ Battery 5P.
What’s fixed
- Other bug fixes and improvements.
What’s new
For all installers:
Added the ability to partially search system names on the Dashboard page
- We have enabled partial search for systems on the Dashboard under Systems. This autocomplete feature makes it faster and easier to search for systems, and is available within the following tabs:
- All
- Alerts
- Activations
- We have enabled partial search for systems on the Dashboard under Systems. This autocomplete feature makes it faster and easier to search for systems, and is available within the following tabs:
What’s fixed
- Resolved the issue of the Systems Yearly Production Report and Systems Monthly Production Report not being sent to the email.
- Fixed issues of SMS messages not being received by some users and the same SMS message being received multiple times by users.
- Addressed the issue of incorrect power values (Average Real Power) being displayed for microinverters under the Devices tab.
- Fixed the incorrect Italian translations used in the registration form.
What’s new
For all installers:
Added an easy option to change the system maintainer to another company
- Installers can now select the type of access they would like to request in the Access section of the Settings page when requesting access to a system for another company. The request for access then goes to the homeowner to approve or reject.
- Installers can request two types of access:
- Maintainer
- View-Only
Added a section to upload proof of address while transferring ownership of a system
- When requesting a Transfer of Ownership for a system, installers and homeowners are now required to provide proof of address for verification.
For all installers in the United States:
Added the capability to download system details from the System List
- Installers can download a CSV file with system data from the System List on the Fleet Dashboard.
What’s new
For all installers:
- Added an EV Charger option under the Company Profile Installation Details section
- Installers can now indicate whether they support EV chargers in the Services Offered menu of the Installation Details section of the Company Profile page.
- Installers will see the EV Charger checkbox to the right of the existing Solar, Storage, Roofing, and Electrical options.

What’s fixed
- Resolved the issue of the Array Builder not allowing IQ8 Microinverters to be added with other microinverters on multi-gateway systems.
- Updated the logic behind the Meter Issue system status.
- Removed the training flag for legacy solar certification from the Company Scorecard.
- Addressed an issue of incorrect warranties being displayed for replacement devices.
What’s new
For all installers:
Ability to update PTO status after commissioning
Installers now have the flexibility to update the PTO (Permission to Operate) status after a system has been commissioned. This new capability allows for better control over enabling and disabling both solar and storage systems, based on the specific site configuration.
3rd-generation system:
1st- or 2nd-generation system:
PV only:
Improved activation page and inventory management
The Device Inventory and Select Grid Profile sections are now more intuitive. A clearer device count section has been added, ensuring easy adjustments for site setups. Grid profiles are also clickable, allowing for streamlined navigation.
Soft migration to New Activation Page
To support a smoother transition to the New Activation Page, we’ve introduced a confirmation step for installers who choose to switch back to the Classic Activation view. This enhancement helps highlight the benefits of the new activation process while giving installers control over their preferred interface.
Key updates:
Confirmation pop-up for Classic Activation view
When installers attempt to switch to the Classic Activation view, they will now see the following confirmation message:
- If installers choose to switch to the Classic Activation view, the system will remember this preference, ensuring that they continue using Classic Activation in future sessions.
Enhanced keyboard usability in the Details section
Key updates:
- When the Tab key is pressed, the cursor now automatically moves to the next field, making it easier to complete forms quickly.
- When a drop-down menu is opened, the cursor will automatically move to the input field, allowing for faster selection and smoother navigation.
For installers in Australia:
Support for CSIP/IEEE 2030.5 compliance
Installers now have the option to configure new sites for IEEE 2030.5 compliance, ensuring adherence to regional utility requirements.
Key features:
IEEE 2030.5 interface selection for applicable regions
For sites located in Queensland, South Australia, Victoria, or Western Australia, installers must now indicate if the site has an IEEE 2030.5 interface. This is a mandatory field to ensure compliance.
Region-specific utility provider selection
If Yes is selected for Does the site have IEEE2030.5 Interface, a drop-down menu appears, allowing the installer to choose the appropriate utility provider based on the site’s region:
For installers in North America:
Confirmation for non-NEM 3.0 grid connection types
To help installers avoid compliance issues, we’ve introduced a confirmation step for selecting non-NEM 3.0 grid connection types. This new feature prompts installers to verify grid connection dates, ensuring alignment with regulatory requirements.
For installers in Netherlands:
Microinverter quantity restrictions for IQ Combiner Lite gateways
For sites in Netherlands using the Envoy S Standard EU (IQ Combiner Lite) gateway, there are now specific limits on the number of IQ Microinverters allowed per IQ Combiner Lite to ensure reliable performance.
What’s fixed
For all installers:
- Other bug fixes and improvements.
What’s new
For all installers:
- Added the ability to view both Enphase and third-party microinverters on the same system
- For systems that have both Enphase and third-party microinverters, installers are now able to view both types of microinverters under the Devices tab.
- The sections appear as below under Devices:
- Microinverters
- Third Party Inverters
What’s fixed
- Resolved an issue of users not being able to search comma-separated system IDs in the System List.
- Addressed an issue of Enphase Installer Network-specific links being shown to installers where EIN is not applicable.
What’s new
For installers in the United States:
Added a link to view EV charger incentives and rebates
The Services section now has a link to our EV Charger Rebates and Incentives Tool. This allows installers to quickly access the easy-to-use tool on the Enphase website that shows rebates, tax credits, and other EV charging incentives available in specific locations.
Enabled Labor Protection Program in New York and Oregon
- Installers in New York and Oregon can now enroll systems under the Labor Protection Program in the Services section.
- All systems with IQ Microinverters can be seen under the Eligible Sites toggle.
What’s fixed
- Resolved an issue of phase data not being available for more than 14 days in the Graph section.
- Addressed an issue of owner emails being appended with special characters on redirection.
- Fixed a problem of system status not being synced with the System List on the Fleet Dashboard.
What’s new
For all installers:
Added the ability to view warranties for select devices
Installers can now view the warranties of some Enphase devices under the Devices tab.
The devices include:
- IQ Gateways
- IQ System Controller
- IQ Batteries
- Microinverters
What’s fixed
- Addressed the issue of not being able to provision devices from the System Dashboard.
- Resolved the problem of SMS notices not being sent to users.
- Fixed the issue of being unable to download Commissioning Logs CSV from the System Dashboard.
What’s new
For all installers:
Improved battery mode selection
Battery mode selection is now part of the System Information page. This will reduce the time spent by technicians in the field.
Wiring verification for battery mode changes
When changing the Battery Mode from Import Only to Export Only, installers will be shown instructions to verify the main load panel wiring.
Ability to add device serial numbers before gateway serial numbers
Installers can now add serial numbers for IQ Microinverters and Q/IQ Relays without entering a gateway serial number, which provides greater flexibility and convenience.
Warning for unusual breaker sizes in PCS sites
A warning will appear on the PCS Based Limiting page if an installer selects an uncommon breaker size (0-15 A) in the Main Panel Upgrade Avoidance and IQ Battery Oversubscription sections.
Aggregate Power Export Limit setting in the Configuration section
Installers now have the ability to directly select the Aggregate Power Export Limit (PEL) on the PCS Based Limiting page of the Configuration section, if available for the geography.
What’s fixed
For all installers:
- Other bug fixes and improvements.
What’s new
For installers:
- Added the ability to simultaneously view production data from microinverters and the production meter under the Graph tab
- Under the Graph tab, installers can now choose to simultaneously view production data from microinverters and the production meter for individual systems.
- Installers can select Production (Meter) or Production (Microinverters) in the Select View Option drop-down in the Graph tab to view both at the same time.
What’s fixed
- Addressed the issue of low State of Charge (SoC) emails being sent to installers for on-grid systems.
- Resolved a problem of systems showing minor meter issues which are not persistent and are caused by external irregularities such as voltage or frequency.
- Fixed the issue of an empty System List page being displayed in the Fleet Dashboard.
What’s new
For installers in the United States:
- Enhancements on the Fleet Dashboard for easier use
- Filters can now be individually applied below each sub-category of filters.
- Filters can also be applied by pressing the Enter button.
- The System List tab has been positioned to the left of the Overview tab, and is now the default landing page when navigating to the Fleet Dashboard.
What’s fixed
- Resolved an issue of the Missing Branch Circuits test failing on a few systems when Production CT health checks are initiated.
- Fixed the issue of per-phase battery charge and discharge not being visible on the graph after the battery is retired.
What’s new
For all installers:
1. Preventing duplicate site creation
We have updated the New Activation Page to help installers avoid creating duplicate sites.
This enhancement is crucial as it prevents data loss in existing sites caused by the creation of duplicate sites during system expansion, storage addition, or site upgrades under the Enphase Upgrade Program.
2. New voltage and phase information for commercial sites
If a commercial site is in either Australia, New Zealand, India, or South Africa, the 230 V Three-Phase option will be shown in the Electrical Parameters field.
If a commercial site is in the United States or Canada, the following options for Electrical Parameters will be shown:
- 208 WYE/120 V Three-Phase
- 240/120 V Single-phase
- 208 V Single-phase
What’s fixed
For all installers:
1. Other bug fixes and improvements.
What’s new
For installers in the United States:
Additional information is now provided in the Systems list on the Fleet Dashboard
Installers can now view the following additional columns in the Systems list:
- Issues
- Financing Type
- Cell Modem
- Cell Modem SKU Type
- Cell Modem Plan End Date
- Grid Status
- Storm Guard Status
- Charge From Grid Status
- Battery Profile
- Reserved SOC
- SOC
- Utility Name
- Rate Name
- Import Plan Name
- Export Plan Name
- Grid Connection Type
- Grid Connection Year
- Battery Operating Mode (NEM 3.0)
- IQ Battery Type
- IQ System Controller Type
- Grid Services Program Name
Also, installers can now select None to filter columns with missing information.
Added the ability to generate Yearly Production and Consumption reports from Fleet Dashboard
Installers can now generate Systems Yearly Production and Consumption reports from the Reports tab. This report provides energy production and consumption for all of the installer’s systems during the specified years.
Reports tab in the Systems section of the Fleet Dashboard
Select the Systems Yearly Production and Consumption report
Select the years for which the report is required
The report is then sent as an email
Email sent, containing the report as an attachment
What’s fixed
- Resolved the issue of the PV array not being saved despite all the requisite information being provided.
- Fixed the incorrect location of the Consumption Current Transformer (CT) on the Load with Solar production configuration.
- For installers in Italy, resolved the issue of the Enphase Installer Portal showing only wide-band, and not narrow-band, test data for self-test reports with IQ Relay 2.0 and 1.3.4 firmware.
- Updated the system statuses for Enphase EV Chargers and third-party EV chargers:
Current system statuses | Updated system statuses |
EVSE Not Reporting | EV Charger Not Reporting |
EVSE Faulted | EV Charger Faulted |
IQ Energy Router EVSE Not Reporting | EV Charger Not Reporting |