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Enphase App release notes (24.2.0)
March 25, 2024

What’s new

For all Enphase App users:

  1. Added warranty details for Enphase devices

    In the Enphase App, warranty details are now available for microinverters, batteries, the IQ System Controller, and the IQ Gateway.
    This feature will be gradually rolled out to all users.

    To view your warranty information, navigate to Menu > System > Devices, then click the blue warranty link.

Warranty detail 2

Warranty detail 2


For Enphase App users with multiple gateways supporting Live Status:

  1. Individual and aggregate data support for multi-gateway systems

    On the Live Status page, you can now view the Live Status for each gateway, as well as an aggregated view for all gateways. This feature will be gradually rolled out to all users.

    Gateway 1


What’s fixed

  1. Addressed issues with erroneous battery reserve events shown in Events History.

  2. Corrected issues related to missing historic data on the Energy page.

  3. Resolved display flickering issues while loading the Energy page.

  4. Fixed the Rate Us feature not redirecting to Google Play Store for Android devices.

Enphase App release notes (24.1.1)
March 21, 2024

What’s new

For users in the U.S. with IQ Batteries:

  1. Updated list of storm events reduces Storm Guard activations

    We have updated the list of alerts and storm events that activate the Storm Guard feature. The updated list is more closely focused on the events that most commonly cause grid outages, thus reducing the number of storm events and Storm Guard activations for your system.

    The following events have been removed from Storm Guard monitoring.

    Ashfall Warning
    Avalanche Warning
    Avalanche Watch
    Civil Danger Warning
    Dense Smoke Advisory
    Dust Storm Warning
    Evacuation - Immediate
    Extreme Cold Warning
    Extreme Fire Danger
    Extreme Wind Warning
    Fire Warning
    Hazardous Materials Warning
    Hurricane Force Wind Warning
    Lake Effect Snow Warning
    Local Area Emergency
    Storm Warning
    Tornado Watch
    Tsunami Warning
    Tsunami Watch
    Typhoon Warning
    Volcano Warning
Enphase Installer Portal release notes (24.2.0)
March 13, 2024

What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

Enphase Installer Portal release notes (24.2.0) Picture 3

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 4

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 5

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

IQ Energy Router Not Reporting

IQ ER EVSE Not Reporting

Heat Pump Not Reporting

Heat Pump Error

Enphase Installer Portal release notes (24.2.0) Picture 6

 

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

Enphase Installer App release notes (3.34.3)
February 26, 2024

What’s new

For all installers:

  1. The app now allows adding IQ Microinverters to a new site if they were incorrectly added to another site by another installer

    The Enphase Installer App now facilitates the addition of IQ Microinverters to a new site. If an IQ Microinverter was incorrectly added to a different site and is not communicating with the Enphase Installer Portal, the app will automatically retire the IQ Microinverter from the old site when the installer attempts to add it to the new site.

  2. IQ Battery charge/discharge alert added

    A new informative message has been added to the functional validation screen for three-phase grid-tied IQ Battery sites. This alert notifies installers if the IQ Battery charge/discharge rate is limited to 100 W due to IQ Microinverter phase association.

    Picture01

For installers in the EMEA region:

  1. Going through meter wizard will now be mandatory for all storage commissioning

  2. Voltage check during Production CT enablement

    When enabling Production Current Transformers (CTs) in the EMEA region, the Enphase Installer App will now automatically check the voltage in each phase. Installation will be blocked if the voltage is outside the operational range (less than 20 V or greater than 300 V), ensuring compliance with regional standards.

    Picture1_22 Picture2_12

  3. IQ Energy Router IP address details now viewable

    Installers commissioning IQ Energy Routers can now view the IP address and serial number of the IQ Energy Router within the Enphase Installer App. This feature simplifies the commissioning process for other peripherals by providing essential connectivity information.

    Picture4_10

What’s fixed

For all installers:

  1. Resolved an issue that previously prevented installers from adding both an AC Battery and an IQ Battery 3T to the same site.

  2. The Enphase Installer App will no longer display the polarity flip option during validation of three-phase production and consumption meters, enhancing the accuracy of the installation validation process.

  3. Resolved an issue that was causing IQ Gateway updates to fail in the AU region.

  4. General app performance enhancements have been implemented, along with other minor bug fixes, to provide a smoother and more reliable experience for all users.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer Portal release notes (24.1.0)
February 9, 2024

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

Screen to reverse Storage CT polarity

 

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

Ability to make a few reports available immediately under the ‘Reports’ section

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

S. No. Product SKU
1 IQ Combiner 5 X-IQ-AM1-240-5
2 IQ Combiner 5C X-IQ-AM1-240-5C
3 IQ System Controller 3 SC200D111C240US01
4 IQ System Controller 3G SC200G111C240US01
5 IQ Battery 5 IQBATTERY-5P-1P-NA
6 IQ Combiner 4 X-IQ-AM1-240-4
7 IQ Combiner 4C X-IQ-AM1-240-4C
8 IQ Combiner 4 X2-IQ-AM1-240-4
9 IQ Combiner 4C X2-IQ-AM1-240-4C

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

Enphase App release notes (24.1.0)
February 9, 2024

What’s new

For all Enphase App users with microinverters:

  1. Notification when microinverters in your system do not report

    Whenever some of the microinverters in your system are not reporting, we will notify you via email, text message, or push message based on your notification preferences. This notification will be gradually rolled out to all users.

    To adjust your notification preferences, navigate to Menu > Account > My Notifications.

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. Additional details for IQ EV Charger on Live Vitals page 

    You can now see live Voltage and Current details for your IQ EV Charger, along with its live Power consumption, on the Live Vitals page.

    Details for IQ EV Charger on Live Vitals page

  2. Added IQ EV Charger energy consumption on the Energy page

    In the Day view on the Energy page graph, you can now see a breakdown of energy consumption between your IQ EV Charger and the rest of the household. This breakdown is shown in the pop-up when you hover on the graph.

    IQ EV Charger energy consumption on the Energy page

  3. Added IQ EV Charger energy consumption for custom periods

    You can now view details of your IQ EV Charger’s energy consumption for custom periods on the Energy page.

    IQ EV Charger energy consumption for custom periods

 

What’s fixed

  1. Fixed the issue of not displaying Last reported date for some devices.

  2. Fixed the issue of displaying erroneous battery charge and gateway connectivity events in Event History.

IQ Gateway software release notes (8.2.127)
February 7, 2024

IQ Gateway software version 8.2.127 is a merged release that combines support for 3rd-generation Enphase Energy Systems with Enphase Control Cable-based communication with support for 1st-generation and 2nd-generation Enphase Energy Systems with 2.4 GHz Zigbee-based communication.

  • Countries: Australia, New Zealand, Puerto Rico, and the United States

  • Gateways supported:

    • Puerto Rico and the United States:

      • IQ Combiner 5/5C/4/4C/3/3C/3-ES/3C-ES, IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ Gateway, IEEE 1547-2018 compliant IQ Gateway, Envoy S Metered for North America, and Envoy S Standard for North America

    • Australia and New Zealand:

      • IQ System Controller 3 INT (Gateway included) and IQ Gateway Metered

  • Microinverters supported:

    • IQ8 Series, IQ7 Series, IQ6 Series, M Series, S Series

  • Batteries supported:

    • IQ Battery 5P, IQ Battery 3T/10T, IQ Battery 3/10, AC Battery

    • 3rd-generation IQ Batteries: IQ Battery 5P

    • 2nd-generation IQ Batteries: IQ Battery 3T/10T

    • 1st-generation IQ Batteries: IQ Battery 3/10

    • Legacy Enphase batteries: AC Battery

  • System controllers supported:

    • 3rd-generation IQ System Controllers:

      • IQ System Controller 3/3G for Puerto Rico and the United States

      • IQ System Controller 3 INT for Australia

    • 2nd-generation IQ System Controller: IQ System Controller 2

    • 1st-generation IQ System Controller: IQ System Controller 1

  • Supported system configurations:

The following configurations are supported in Puerto Rico and the United States:

  1. Grid-tied (without backup) Solar Only systems with M Series or S Series Microinverters and Envoy S Metered for North America or Envoy S Standard for North America

  2. Grid-tied (without backup) Solar Only systems with IQ6 Series Microinverters and IQ Combiner 5/5C/4/4C/3/3C/3-ES/3C-ES or IQ Gateway

  3. Grid-tied (without backup) Solar Only systems with IQ7 Series Microinverters and IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway

  4. Grid-tied (without backup) Solar Only systems with IQ8 Series Microinverters and IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway

  5. Grid-tied (without backup) Solar Plus Batteries systems with IQ7 Series Microinverters, IQ Battery 5P, and IQ Combiner 5/5C

  6. Grid-tied (without backup) Solar Plus Batteries systems with IQ8 Series Microinverters, IQ Battery 5P, and IQ Combiner 5/5C

  7. Grid-tied (without backup) Solar Plus Batteries systems with IQ7 Series Microinverters, IQ Battery 5P, IEEE 1547-2018 compliant 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 2

  8. Grid-tied (without backup) Solar Plus Batteries systems with IQ8 Series Microinverters, IQ Battery 5P, IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 2

  9. Grid-tied (without backup) Solar Plus Batteries systems with IQ7 Series Microinverters, IQ Battery 3/3T/10/10T, IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 1

  10. Grid-tied (without backup) Solar Plus Batteries systems with IQ8 Series Microinverters, IQ Battery 3/3T/10/10T, IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 1

  11. Grid-tied (without backup) Solar Plus Batteries systems with M Series Microinverters, IQ Battery 5P, Envoy S Metered for North America, and Communications Kit 2

  12. Grid-tied (without backup) Solar Plus Batteries systems with M Series Microinverters, IQ Battery 3/3T/10/10T, Envoy S Metered for North America, and Communications Kit 1

  13. Sunlight Backup systems with IQ8 Series Microinverters, IQ System Controller 3/3G, and IQ Combiner 5/5C

  14. Sunlight Backup systems with IQ8 Series Microinverters, IQ System Controller 3/3G, IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 2

  15. Sunlight Backup systems with IQ8 Series Microinverters, IQ System Controller 2, IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 1

  16. Grid-forming (with backup) Solar Plus Batteries systems with IQ6 Series Microinverters, IQ Battery 5P, IQ System Controller 3/3G, and IQ Combiner 5/5C

  17. Grid-forming (with backup) Solar Plus Batteries systems with IQ6 Series Microinverters, IQ Battery 5P, IQ System Controller 3/3G, IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IQ Gateway, and Communications Kit 2

  18. Grid-forming (with backup) Solar Plus Batteries systems with IQ7 Series Microinverters, IQ Battery 5P, IQ System Controller 3/3G, and IQ Combiner 5/5C

  19. Grid-forming (with backup) Solar Plus Batteries systems with IQ8 Series Microinverters, IQ Battery 5P, IQ System Controller 3/3G, and IQ Combiner 5/5C

  20. Grid-forming (with backup) Solar Plus Batteries systems with IQ7 Series Microinverters, IQ Battery 5P, IQ System Controller 3/3G, IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 2

  21. Grid-forming (with backup) Solar Plus Batteries systems with IQ8 Series Microinverters, IQ Battery 5P, IQ System Controller 3/3G, IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 2

  22. Grid-forming (with backup) Solar Plus Batteries systems with M215 or M250 Microinverters, IQ Battery 5P, IQ System Controller 3/3G, Envoy S Metered for North America, and Communications Kit 2

  23. Grid-forming (with backup) Solar Plus Batteries systems with IQ6 Series Microinverters, IQ Battery 3/3T/10/10T, IQ System Controller 1/2, IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IQ Gateway, and Communications Kit 1

  24. Grid-forming (with backup) Solar Plus Batteries systems with IQ7 Series Microinverters, IQ Battery 3/3T/10/10T, IQ System Controller 1/2, IEEE 1547-2018 compliant IQ Combiner 5/5C/4/4C or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IQ Gateway or IEEE 1547-2018 compliant IQ Gateway, and Communications Kit 1

  25. Grid-forming (with backup) Solar Plus Batteries systems with IQ8 Series Microinverters, IQ Battery 3/3T/10/10T, IQ System Controller 2, IEEE 1547-2018 compliant IQ Combiner 5/5C/4/4C or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IQ Gateway or IEEE 1547-2018 compliant IQ Gateway, and Communications Kit 1

  26. Grid-forming (with backup) Solar Plus Batteries systems with M215 or M250 Microinverters, IQ Battery 3/3T/10/10T, IQ System Controller 1/2, Envoy S Metered for North America, and Communications Kit 1

  27. Grid-forming (with backup) Storage Only systems with IQ Battery 5P, IQ System Controller 3/3G, and IQ Combiner 5/5C

  28. Grid-forming (with backup) Storage Only systems with IQ Battery 5P, IQ System Controller 3/3G, IEEE 1547-2018 compliant IQ Combiner 4/4C or IQ Combiner 4/4C/3/3C/3-ES/3C-ES or IEEE 1547-2018 compliant IQ Gateway or IQ Gateway, and Communications Kit 2

  29. Grid-tied (without backup) Storage Only systems with IQ Battery 5 and IQ Combiner 5/5C or IQ Gateway with Communications Kit 2 or IEEE 1547-2018 compliant IQ Gateway with Communications Kit 2

Note: The following features are supported only in these specific configurations:

  • Load Control and Generator Support are supported in configurations 13 through 28.

  • Solar Circuit Control (PV shedding) is supported in configurations 13 through 26.

The following configurations are supported in Australia and New Zealand:

  1. Grid-tied (without backup) Solar Only systems with IQ8 Series, IQ7 Series, or S Series Microinverters and IQ Gateway Metered

  2. Grid-forming (with backup) Solar Plus Batteries systems with IQ8 Series, IQ7 Series, or S Series Microinverters, IQ System Controller 3 INT, and IQ Battery 5P

Release notes:

All regions:

#

Feature

Description

1

Improvements to commissioning experience

Improves inter-device communication during inventory collection when commissioning Enphase Energy System devices.

Improves meter validation during commissioning.

2

Improvements to system stability

Improves grid synchronization when the system moves from an off-grid state to an on-grid state in a no load condition.

Improves USB enumeration on the IQ Gateway for easier detection of USB-based accessory devices.

Improves Zigbee communication in scenarios such as provisioning, re-establishment of lost communication with a gateway, or following a system black start.

3

Improvements to system functionality

Indicates a Wi-Fi connection error state by turning the Access Point (AP) mode LED to solid amber on the IQ Gateway.

 

Puerto Rico and the United States:

#

Feature

Description

1

Support for new IQ8 Series Microinverters

Supports new IQ Series Microinverters: IQ8MC-72-M-US, IQ8AC-72-M-US, IQ8HC-72-M-US, and IQ8X-80-M-US.

2

Extension of UL Certified Enphase Power Control features

Support for the UL 1741 Certification Requirement Decision (CRD) for the main panel upgrade (MPU) avoidance feature of Enphase Power Control for grid-tied Solar Plus Batteries systems with IQ Battery 5P/3T/10T. The feature allows installers to:

  • set a software-based current limit at installation time on the back-feed into the main panel from grid-tied Solar Plus Batteries systems.

  • avoid the cost and time of unplanned main panel upgrades.

More information on Enphase Power Control features can be found here.

3

Improvements to commissioning experience

Fixed an issue related to IQ Battery discharge during commissioning.

4

Improvements to field support

Support for handling the Return Merchandize Authorization (RMA) procedure through Enphase field service technicians for the PCBA boards mentioned below:

  • IQ System Controller 3/3G E3 board (SC200G-NA-XA-E3-R3)

  • IQ System Controller 3/3G ESUB board (SC200G-NA-XA-ESUBBoard-R3)

  • IQ Battery 5P BMCC board (B05-BMSRA-0490-O)

  • Envoy board for IQ Combiner (SC-ECB-PCBA-ROW)

5

Improvements to system stability

Fixed an issue where performance reports were not being sent from the IQ Gateway to the Enphase Cloud before timeout expiry.

Fixed an issue in scenarios where the generator line voltage in live status toggles frequently between correct and incorrect values.

Improves stability of the main panel upgrade avoidance feature for grid-tied Solar Only sites.

Fixed an issue with IQ Battery replacement where an older IQ Battery would not retire successfully for replacement with a new battery.

Reduces false positives of battery Current Transformer (CT) error detection.

Improves relay switching logic in grid-forming systems for smoother black starts.

6

Improvements to cellular modem connectivity

Improves network registration behavior to reduce disconnections of the Mobile Connect cellular modem from the cellular network.

 

This release is being deployed to all IQ Gateway, IQ Combiner, Envoy S Metered, and IQ System Controller INT devices stated above through the Enphase Installer App for new systems, and via remote software upgrades for existing systems.

Enphase Installer App release notes (3.34.2)
January 8, 2024

What’s new

For installers in North America:

  1. New informational pop-up about IQ Battery 3T/10T wiring

    We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.

    These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.

    The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.

    added a new informational popup about the wiring of IQ Battery 3T/10T

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer Portal release notes (23.9.0)
December 26, 2023

What’s new

For all installers:

  1. Added Service Manager link within the Installer Portal for easy access to a system

    Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.

    Service Manager Link within the Installer Portal

     

  2. Added ability to set Dark Mode and remove images within the kiosk view

    Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.

    ability to set Dark Mode and Remove Images within the Kiosk view 

    Option to enable/disable Dark Mode

     Option to remove the image and save 

    Option to remove an image and save

  3. Added a new SKU within the Microinverter Routine Test Report

    Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.

    • IQ8P-72-2-INT

    Added a new SKU within the Microinverter Routine Test Report

     

What’s fixed

  1. Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.

  2. Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.

  3. Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.

Enphase Installer Portal release notes (23.9.0)
December 26, 2023

What’s new

For all installers:

  1. Added Service Manager link within the Installer Portal for easy access to a system

    Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.

    Service Manager Link within the Installer Portal

     

  2. Added ability to set Dark Mode and remove images within the kiosk view

    Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.

    ability to set Dark Mode and Remove Images within the Kiosk view 

    Option to enable/disable Dark Mode

     Option to remove the image and save 

    Option to remove an image and save

  3. Added a new SKU within the Microinverter Routine Test Report

    Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.

    • IQ8P-72-2-INT

    Added a new SKU within the Microinverter Routine Test Report

     

What’s fixed

  1. Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.

  2. Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.

  3. Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.

Enphase App release notes (23.9.0)
December 26, 2023

What’s new

For Enphase App users in the U.S. with Commercial Enphase Energy Systems:

  1. Commercial tariffs now available under Autofill section on Electricity Rate page

    You can now choose the relevant Tariff for your Commercial system from the Autofill list.

    To set your tariff structure, navigate to Menu > Settings > Electricity Rate > Autofill.

 

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. IQ EV Charger consumption data and session history added to Reports page

    You can now generate reports to access an IQ EV Charger’s consumption data and session history data.

    To generate these reports, navigate to Menu > System > Reports.

    IQ EV charger consumption data and Session History added in Report section

  2. Added details for Not Charging status of IQ EV Charger

    You can now see the reason why your IQ EV Charger is not charging.

    Details for non charging status of IQ EV Charger

  3. System status updated for users with standalone IQ EV Chargers

    Errors for IQ EV Chargers are displayed on the Status page, and more details about these errors can be viewed on the Notices page.

    To learn more about an error, tap on the error on the Status page.

    System Status updated for users with Standalone IQ EV chargers

What’s fixed

  1. Resolved display issues for battery charge and discharge data on the Energy and Status pages.

  2. Fixed issues with a system profile not being updated and stuck in a Pending state.

  3. Addressed issues with the Not Reporting Range Extenders display on the Devices page.

Enphase Installer App release notes (3.34.1)
December 14, 2023

What’s new

For all installers:  

  1. Added third-party storage device details in the System Details menu

    We have added an option for installers to add details of third-party storage devices if used along with Enphase components. 

    System-details

Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.

What’s fixed

For all installers:  

  1. We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.

  2. Improved app performance and other bug fixes.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer App release notes (3.34.1)
December 14, 2023

What’s new

For all installers:  

  1. Added third-party storage device details in the System Details menu

    We have added an option for installers to add details of third-party storage devices if used along with Enphase components. 

    System-details

Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.

What’s fixed

For all installers:  

  1. We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.

  2. Improved app performance and other bug fixes.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

IQ Gateway software release notes (7.6.336)
December 8, 2023

IQ Gateway software version 7.6.336 supports IQ7 Series and M Series Microinverters along with IQ Battery 3T/10T and AC Battery for Germany, Belgium, Austria, France, Netherlands, and Switzerland.

  • Gateways supported: IQ Gateway Metered

  • Countries:  Austria, Belgium, France, Germany, Netherlands, Switzerland

  • Microinverters supported: IQ7 Series, M Series, third-party string inverters

  • Batteries supported: IQ Battery 3T/10T, AC Battery

  • Supported system configurations:

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with compatible third-party string inverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and AC Battery

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and AC Battery

    #

    Feature

    Description

    1

    Bug fixes

    • Fixes the issue of multiple USB unplugged events observed in the Enphase Installer Portal.

    • Fixes the issue of microinverters, batteries, and other devices not reporting status by improving the Zigbee communication.

    • Fixes the issue of the Battery Management Unit (BMU) shutting down whenever the IQ battery is idle.

    • Fixes the issue of undesirable power consumption (tare loss) by the battery when in idle state.

    • Fixes the issue of IQ Battery maximum state-of-charge (SoC) being limited to 97% instead of 100%.

    • Fixes the issue of Phase Imbalance Management (PIM) getting enabled for single-phase systems.

     

    This release is being deployed via remote software upgrades for all systems.

IQ Gateway software release notes (7.6.336)
December 8, 2023

IQ Gateway software version 7.6.336 supports IQ7 Series and M Series Microinverters along with IQ Battery 3T/10T and AC Battery for Germany, Belgium, Austria, France, Netherlands, and Switzerland.

  • Gateways supported: IQ Gateway Metered

  • Countries:  Austria, Belgium, France, Germany, Netherlands, Switzerland

  • Microinverters supported: IQ7 Series, M Series, third-party string inverters

  • Batteries supported: IQ Battery 3T/10T, AC Battery

  • Supported system configurations:

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with compatible third-party string inverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and AC Battery

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and AC Battery

    #

    Feature

    Description

    1

    Bug fixes

    • Fixes the issue of multiple USB unplugged events observed in the Enphase Installer Portal.

    • Fixes the issue of microinverters, batteries, and other devices not reporting status by improving the Zigbee communication.

    • Fixes the issue of the Battery Management Unit (BMU) shutting down whenever the IQ battery is idle.

    • Fixes the issue of undesirable power consumption (tare loss) by the battery when in idle state.

    • Fixes the issue of IQ Battery maximum state-of-charge (SoC) being limited to 97% instead of 100%.

    • Fixes the issue of Phase Imbalance Management (PIM) getting enabled for single-phase systems.

     

    This release is being deployed via remote software upgrades for all systems.

Enphase App release notes (23.8.0)
November 29, 2023

What’s new

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. Off-Peak times now displayed on Add-on Schedules page

    You can now view the off-peak charging schedule for charging your EV in the Off-Peak section of the Add-on Schedules page of the app.

    To set add-on schedules for EV charging, navigate to Menu > Settings > EV Charger > Add-on Schedules.

    Off- Peak Schedule displayed under Off-Peak Add-on Schedule

  2. IQ EV Charger details added to Live Vitals

    You can view live data for your IQ EV Charger, such as connection status and the amount of power consumed, on the Live Vitals page.

    To access the page, Navigate to Menu > System > Live Vitals.

    IQ EV charger details in Live Vitals

For systems in the U.K. with an IQ Battery 5P:

  1. Charge battery from the grid feature

    You can charge your batteries from the grid once the IQ Gateway software has been updated to version 8.2.82 or above.

    To access the Charge battery from the grid feature in the app, navigate to Menu > Settings > Battery.

What’s fixed

  1. Resolved issues with Live Status for multi-gateway systems.

  2. Addressed issues with generator on and off notifications.

  3. Updated the Available Power values displayed in the app for systems with an IQ Battery 5P in the U.K.

Enphase Installer Portal release notes (23.8.0)
November 29, 2023

What’s new

For all installers:

  1. Informing installers in case of multiple polarity reversal attempts for the same system

    Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.

    Switch the polarity

     

  2. Added capability for installer company administrators to specify job roles at the time of new user creation

    At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.

    adding new user's image account details image

     

  3. Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard

    We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.

    Option to enable or disable the installer name and logo:

    new display profile image

     

    Example of the kiosk interface when the installer name and logo are disabled:

    new display profile image
  4. Allowed access to view kiosks created by other users within the same company

    Installer users will now be able to view kiosks created by other users belonging to the same company.

    access allowed to view kiosks

Bug fixes

  1. Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.

  2. Resolved language discrepancies for the reports section in French locale.

  3. Renamed the System Configurator in the Quick Access section to System builder.

  4. Added the Status Since column to the Fleet Status tab in the Fleet dashboard.

Enphase Installer Portal release notes (23.8.0)
November 29, 2023

What’s new

For all installers:

  1. Informing installers in case of multiple polarity reversal attempts for the same system

    Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.

    Switch the polarity

     

  2. Added capability for installer company administrators to specify job roles at the time of new user creation

    At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.

    adding new user's image account details image

     

  3. Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard

    We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.

    Option to enable or disable the installer name and logo:

    new display profile image

     

    Example of the kiosk interface when the installer name and logo are disabled:

    new display profile image
  4. Allowed access to view kiosks created by other users within the same company

    Installer users will now be able to view kiosks created by other users belonging to the same company.

    access allowed to view kiosks

Bug fixes

  1. Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.

  2. Resolved language discrepancies for the reports section in French locale.

  3. Renamed the System Configurator in the Quick Access section to System builder.

  4. Added the Status Since column to the Fleet Status tab in the Fleet dashboard.

Enphase App release notes (23.8.0)
November 29, 2023

What’s new

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. Off-Peak times now displayed on Add-on Schedules page

    You can now view the off-peak charging schedule for charging your EV in the Off-Peak section of the Add-on Schedules page of the app.

    To set add-on schedules for EV charging, navigate to Menu > Settings > EV Charger > Add-on Schedules.

    Off- Peak Schedule displayed under Off-Peak Add-on Schedule

  2. IQ EV Charger details added to Live Vitals

    You can view live data for your IQ EV Charger, such as connection status and the amount of power consumed, on the Live Vitals page.

    To access the page, Navigate to Menu > System > Live Vitals.

    IQ EV charger details in Live Vitals

For systems in the U.K. with an IQ Battery 5P:

  1. Charge battery from the grid feature

    You can charge your batteries from the grid once the IQ Gateway software has been updated to version 8.2.82 or above.

    To access the Charge battery from the grid feature in the app, navigate to Menu > Settings > Battery.

What’s fixed

  1. Resolved issues with Live Status for multi-gateway systems.

  2. Addressed issues with generator on and off notifications.

  3. Updated the Available Power values displayed in the app for systems with an IQ Battery 5P in the U.K.

Enphase Installer App release notes (3.34.0)
November 22, 2023

What’s new

For all installers:

  1. Added best practices for Zigbee site layout (applicable for IQ Battery 3/3T, 10/10T)

    The app now provides recommendations for adding range extenders to an Enphase Energy System. Following these best practices can help reduce installation and troubleshooting times.

    Best practices for Zigbe site layout

  2. Added a reminder for breaker size details (applicable for IQ Battery 5P in North America)

    We have added a reminder to installers if breaker size details have not been added, and provided guidance on how to add the necessary details.

    reminder for breaker size details

For installers in Europe:

  1. Added voltage checks

    The Enphase Installer App will automatically check the voltage for all phases and show an error if the voltage is outside normal operating values (less than 20 V, or greater than 300 V) when using expert mode to enable the meters.

  2. Added battery configuration check

    The app will now restrict adding an AC Battery and an IQ Battery in the same system.

  3. Training requirement for commissioning

    The Enphase Installer App will block commissioning if the respective training is not completed for:

    • Grid-tied storage systems in the U.K.

    • Systems with an IQ Energy Router or IQ Energy Router+

What’s fixed

For all installers:

  1. Improved the performance of the Provisioning step in the app.

  2. Fixed an issue where installers were blocked for not completing the IQ Battery oversubscription step in systems with M Series Microinverters.

  3. Improved app performance and implemented other bug fixes.

IQ Gateway software release notes (7.3.621)
November 3, 2023

IQ Gateway software version 7.3.621 improves system stability.

  • Gateways supported: IQ Gateway, IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IEEE 1547-2018 compliant IQ Gateway and IQ Combiner 4/4C, Envoy S Metered for North America, Envoy S Standard for North America, IQ Gateway Commercial, IQ Gateway M

  • Countries: U.S., Mexico, Canada, Brazil, Philippines

  • Microinverters supported: IQ8 Series, IQ7 Series, IQ6 Series, M Series, S Series

  • Supported system configurations:

  1. Grid-tied Solar Only systems with M Series or S Series Microinverters, Envoy S Metered for North America or Envoy S Standard for North America

  2. Grid-tied Solar Only systems with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  3. Grid-tied Solar Only systems with IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C

  4. Grid-tied Solar Only systems with IQ7AM Microinverters, IQ Gateway (residential) in Brazil and Mexico

  5. Grid-tied Solar Only systems with IQ7AM Microinverters, Envoy S Metered EM in Brazil and Philippines (230 V, 60 Hz systems only)

  6. Grid-tied Solar Only systems with IQ7 Series Microinverters, IQ Commercial Gateway in Brazil and Philippines (230 V, 60 Hz systems only)

  7. Grid-tied Solar Only systems with IQ7AM Microinverters, IQ Gateway Commercial in Brazil, Mexico, and Philippines (230 V, 60 Hz systems only)

  8. Sunlight Backup systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, and IQ System Controller 2

  9. Home Essentials Backup or Full Energy Independence systems with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

  10. Home Essentials Backup or Full Energy Independence systems with IQ7 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

  11. Home Essentials Backup or Full Energy Independence systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 2, and IQ Battery 3/3T/10/10T

  12. Home Essentials Backup or Full Energy Independence systems with M215 Series or M250 Series Microinverters, Envoy S Metered for North America, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

Note: The following features are supported only in specific configurations above:

Load Control, Generator Support, and solar circuit control (PV shedding) are supported in configurations 8 through 12.

Grid services are supported in configurations 9 through 12.

Release notes:

# Feature Description
1 Bug Fixes and Feature Enhancements
  1. Fixes an issue with the IQ Gateway due to memory corruption that results in boot failure.
  2. Fixes charge/discharge oscillation issues when:
    1. IQ Battery is at 100% State of Charge (SoC) with Constant Voltage (CV) mode active
    2. Incorrect reference voltage value is set followed by battery reset during CV mode.
  3. Fixes a Battery Management Unit (BMU) L1 error caused by toggling the DC switch of an IQ Battery.
  4. Fixes an issue to avoid BMU RMA due to wrong inventory report.
  5. Fixes the IQ Gateway database corruption observed during a software upgrade.
  6. Fixes an issue where automatic update of IQ Battery firmware failed due to a low SoC condition.

 

This release is being deployed via remote software upgrades for existing systems.

IQ Gateway software release notes (7.3.617)
October 30, 2023

IQ Gateway software version 7.3.617 improves grid transition reliability, system stability, Zigbee communication, Wi-Fi communication, and the commissioning process.

  • Gateways supported: IQ Gateway, IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IEEE 1547-2018 compliant IQ Gateway and IQ Combiner 4/4C, Envoy S Metered for North America, Envoy S Standard for North America, IQ Gateway Commercial, IQ Gateway M

  • Countries: U.S., Mexico, Canada, Brazil, Philippines

  • Microinverters supported: IQ8 Series, IQ7 Series, IQ6 Series, M Series, S Series

  • Supported system configurations:

  1. Grid-tied Solar Only systems with M Series or S Series Microinverters, Envoy S Metered for North America or Envoy S Standard for North America

  2. Grid-tied Solar Only systems with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  3. Grid-tied Solar Only systems with IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C

  4. Grid-tied Solar Only systems with IQ7AM Microinverters and IQ Gateway (residential) in Brazil and Mexico

  5. Grid Tied Solar Only systems with IQ7AM Microinverters and IQ Gateway M in Brazil and Philippines (230 V, 60 Hz systems only)

  6. Grid Tied Solar Only systems with IQ7 Series Microinverters and IQ Commercial Gateway in Brazil and Philippines (230 V, 60 Hz systems only)

  7. Grid Tied Solar Only systems with IQ7AM Microinverters and IQ Gateway Commercial in Brazil, Mexico, and Philippines (230 V, 60 Hz systems only)

  8. Sunlight Backup systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, and IQ System Controller 2

  9. Home Essentials Backup or Full Energy Independence systems with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

  10. Home Essentials Backup or Full Energy Independence systems with IQ7 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

  11. Home Essentials Backup or Full Energy Independence systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 2, and IQ Battery 3/3T/10/10T

  12. Home Essentials Backup or Full Energy Independence systems with M215 Series or M250 Series Microinverters, Envoy S Metered for North America, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

Note: The following features are supported only in these specific configurations above.

  • Load Control, Generator Support, and solar circuit control (PV shedding) are supported in configurations 8 through 12

  • Grid Services are supported in configurations 9 through 12

Release notes:

# Feature Description
1 Improvements to system stability 1. Improves the software commissioning update sequence for IQ Batteries by verifying multimode configuration parameter update status via events, and makes sure that during commissioning grid-forming configuration is set. This also disallows the installer from proceeding to functional validation before IQ Batteries are ready, thereby preventing a microgrid collapse and delays in commissioning.

2. Fixes an issue with automatic circuit phase detection for 208 V line-to-line split-phase 120-degree phase shift systems with IQ7 Microinverters.

3. Fixes an issue where grid transition failures happened during the following scenarios:
 
  1. Low Frequency Ride Through (LFRT) events
  2. High Voltage Ride Through (HVRT) events

4. Fixes an issue of microgrid regulatory shutdown after islanding detected due to grid outage, by changing the IQ System Controller off-grid under voltage trip time from 100 ms to 300 ms.

5. Fixes an issue where High-Frequency Ride Through conditions cause microgrid collapse.
2 Enhancements to interface with the Enphase Cloud 1. Supports faster retrieval of Wi-Fi SSIDs from the IQ Gateway to Enphase App using Message Queuing Telemetry Transport (MQTT) protocol over any active internet connection. This lets the homeowner connect to a Wi-Fi network faster and without connecting to the gateway’s local Access Point (AP) mode.

2. Supports automatic AP mode activation whenever an IQ Gateway loses its internet connection. This allows the homeowner to configure the alternate Wi-Fi network via AP mode in the absence of an internet connection, and without pressing the physical AP mode button on the IQ Gateway.

3. Supports setting up the polling and reporting intervals for a system with cell modem connectivity, and prevents reset of interval values due to a change in IQ Gateway diagnostic mode.

4. Improves handling of sending performance reports at regular intervals without any loss of any performance report.

5. Supports REST APIs for enabling and disabling the MID open detection and PV Breaker open detection logics using micro-DMIR change.
3 Improvements to IQ Battery behavior 1. Improves system Sunlight Jump Start response time.

2. Prevents grid transition failure due to IQ Battery microinverters slow ramp, triggered by momentary cessation, kicked in just before anti-islanding detection.

3. Supports enabling and disabling Permission To Operate (PTO) for IQ Batteries on site from the Enphase Installer Portal. The feature prevents IQ Batteries from discharging to load or grid until the permission is enabled, and ensures IQ Batteries are able to maintain a healthy State of Charge (SoC). The status of the IQ Battery function is indicated in Enphase Installer Portal as a stateful event whenever the IQ Battery function is disabled.

4. Fixes an issue where an IQ Battery stops discharging to load when the peak hours overlap with must charge duration.

5. Improves the battery controller detection of microinverters in an IQ Battery by checking the operational state of microinverters.

6. Fixes an issue where the power from IQ Batteries was not being used to support the load when aggregate SoC is greater than reserved SoC.

7. Fixes an issue where the aggregate SoC drops in M Series Microinverter systems when Full Backup mode is selected.

8.Prevents the periodic forced SoC calibration in the Battery Management Unit and maintains battery SoC at approximately 97% by sending a manual SoC calibration message to the BMU after checking cell voltages.
4 Improvements to the commissioning and software upgrading process 1. Improves the software upgrade process by checking versions of all the microinverters in IQ Batteries and triggering automatic upgrade if any microinverter’s firmware version is different from other microinverters.

2. Fixes an issue where the Enphase Installer App was blocked and showing an error while an IQ Gateway software upgrade was in progress.

3. Fixes an issue where multiple firmware upgrade retries happen when the IQ Battery firmware is not updated.

4. Improves the commissioning experience via the Enphase Installer App by logging the upgrade flow in IQ Gateway, including status messages and error messages.

5. Fixes an issue where a software upgrade using the Enphase Installer App fails due to communication loss between the IQ Gateway and the Enphase Installer App.

6. Enhances inventory report with inclusion of the phase association information of each inverter.
5 Improvements to Zigbee and Wi-Fi communication 1. Improves handling of unknown grid mode conditions by increasing the unknown grid mode expiry timer to 12 hours to ensure the IQ System Controller connects back to the grid.

2. Enhances the Zigbee communication loss recovery mechanism during failures.

3. Enhances MQTT client connection loss with MQTT broker recovery mechanism by refreshing the Domain Name System (DNS) cache.

4. Fixes an issue where Zigbee communication between the IQ System Controller and the IQ Battery becomes stuck after an IQ Gateway powers down.

5. Fixes an issue where the Zigbee dongle was undetected after a software upgrade.
6 Bug fixes and feature enhancements 1. Fixes an issue where multiple retries were required to upgrade the software on IQ Batteries.

2. Fixes an issue where repeated battery BMU reset events were reported.

3. Fixes an issue where a generator relay toggles until off-grid to on-grid transition sequence is completed.

4. Fixes an issue where the update manager did not detect the existence of an update image after the software upgrade was interrupted.

5. Removes the repeated “Systems Ghz Comms Signal Low” events which occur after a software upgrade.

 

This release is being deployed via remote software upgrades for existing systems.

Note: Enphase only deploys this software release to system configurations 1 to 7, as described above in the “Supported system configurations” section. Other configurations will be upgraded in a future software release.

Enphase App release notes (23.7.0)
October 19, 2023

What’s new

For all Enphase App users:

  1. Introduced a Profile page and redesigned the Battery page

    The Profile page [Menu > Settings > Profile] offers functionality to enable Storm Guard and select one of the three system profiles [Self-Consumption, Savings, and Full Backup].1

    The Battery page [Menu > Settings > Battery] now includes the Charge battery from the grid and Battery shutdown level settings.2

  2. Revamped public view

    The public view allows Enphase Energy System owners to share their system stats with others. We have improved this public view to match the Enphase App's design. The public page can be easily enabled by system owners [Menu > My Information > Create a public page for my system]. Click here to learn more about this feature.

    Picture1
  3. Added a new Owner’s Guide for systems with an IQ Battery 5P

    The new Owner’s Guide is now available for Enphase Energy Systems with an IQ Battery 5P. This guide explains the components of the system and the ways to monitor and manage the system using the Enphase App.

    2

What’s fixed

For all Enphase App users:

  1. Improved messaging for when microinverters exhibit low solar production.

  2. Added events to the Event History section of the app to better communicate when IQ Gateway connectivity is updated or changed.

  3. Fixed the Grid Status indicator on the Status page so users with backup capabilities no longer see the loader.

  4. Resolved the issue where the Reports were not sent to the user after generating.

Enphase Installer Portal release notes (23.7.0)
October 19, 2023

What’s new

For all installers:

  1. Added Status Since column to the Fleet dashboard

    We have included a new column, Status Since, on the Fleet Overview page of the Fleet dashboard. This column provides the date and time that the Status column last changed.

    1

What’s fixed

For all installers:

  1. Resolved language discrepancies for homeowner email communications. Emails are now sent using the language chosen by the homeowner when setting up the account.

  2. Corrected syncing of Spanish training courses between Enphase University and the Enphase Installer Portal to ensure they count towards commissioning requirements.

  3. Fixed the user preference to maintain the preferred view of the Systems page when the user navigates from the new Fleet dashboard to the classic view.

  4. Eliminated the bug associated with the display of grayed-out microinverters producing power in the Array view.

  5. Added special characters when searching for an authorized subcontractor email.

  6. Updated wording on the New User Registration page to reduce confusion for installer companies planning on installing Enphase Energy Systems so that the Installer role is assigned and they can properly commission systems.

  7. Resolved issues when logged-out users attempt to accept or reject consumption data requests on the Dashboard page.

  8. Fixed the issue for sites with cellular modems inaccurately displaying as Retired on the Devices page, despite the modems remaining active with the sites’ gateways.

  9. Corrected the PLC Noise Detection graph to show correct PLC noise levels.

  10. Removed the Reserve SoC setpoint on the Systems page for systems that have a battery but do not have an IQ System Controller.

Enphase Installer App release notes (3.33.0)
October 17, 2023

What’s new

For all Enphase installers:

  1. Moved the Replace IQ Gateway feature under Support to the Request return and Install replacement menu within a specific site under Systems

    To simplify and streamline the replacement process, users can now only initiate the return of an IQ Gateway by scrolling to the bottom of the page of a particular site on the Systems page, and tapping on the Request return and Install replacement button followed by tapping Replace IQ Gateway. For more detailed instructions, please refer to the Self-service return and replacement technical brief.

    Picture

     

  2. Added an option to change Consumption Meter location after the meter is enabled

    For sites where a consumption meter has already been enabled, changing the location (Load Only or Load with Solar) is now possible and can be completed on the Meter Configuration page.

    Meter Configuration

     

  3. Added an option to choose which IQ Gateway is connected to certain storage devices

    For sites that contain multiple IQ Gateways, it is now possible on the Devices & Array page to easily configure which storage/backup devices (such as IQ System Controllers, IQ Batteries, and IQ Load Controllers) are connected to each IQ Gateway.

    Devices and Arrays

     

  4. Added confirmation for Permission to Operate

    To complete the Functional Validation step, installers must now indicate whether they have received a permit to operate from the utility.

    picture3

For Enphase installers in Europe:

  1. Added a walkthrough to configure an IQ Relay

    A step-by-step guide is now available within the Enphase Installer App when the IQ Relay is in the Open state.

    IQ Relay

What’s fixed

For all Enphase installers:

  1. Prevented Auxiliary Contact Validation and Functional Validation if the production and consumption meters are enabled through the Enphase Installer Portal but not enabled on the Enphase Installer App.

  2. Fixed an issue where the homeowner walkthrough is marked as completed when an IQ System Controller or IQ Battery is added to an existing PV-only system.

  3. Fixed commissioning discrepancies for systems with multiple IQ Gateways by making the steps completed on one IQ Gateway visible to the second IQ Gateway.

  4. Fixed an issue where the phase details of an IQ Battery were not sent to the IQ Gateway during provisioning.

IQ Gateway software release notes (8.2.62)
October 5, 2023

The IQ Gateway software version 8.2.62 supports 3rd-generation Enphase Energy Systems (EES) with control wiring between IQ Gateway, IQ System Controller, and IQ Batteries in United States, Puerto Rico, and Australia.

  • Gateways supported:

    • IQ Combiner 5/5C, IQ Gateway, IEEE 1547-2018 compliant IQ Gateway, and Envoy S Metered in the United States and Puerto Rico

    • IQ System Controller 3 INT, with IQ Gateway integrated, and IQ Gateway Metered in Australia

  • Countries: United States, Puerto Rico, Australia

  • Microinverters supported:

    • IQ8 Series, IQ7 Series, IQ6 Series, and M Series in the United States and Puerto Rico

    • IQ8 Series, IQ7 Series, and S Series in Australia

  • Supported system configurations:

The following configurations are supported in the United States and Puerto Rico:

  1. Grid-tied, solar-only systems with M Series Microinverters and Envoy S Metered for the United States and Puerto Rico

  2. Grid-tied, solar-only systems with IQ6 Series Microinverters and IQ Gateway or IQ Combiner 5/5C

  3. Grid-tied, solar-only systems with IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Gateway

  4. Grid-tied solar and storage systems with IQ8 Series or IQ7 Series Microinverters, IQ Gateway or IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Gateway, and IQ Battery 5P

  5. Grid-tied solar and storage systems with M Series Microinverters, Envoy S Metered for North America, and IQ Battery 5P

  6. Sunlight backup systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Gateway, and IQ System Controller 3/3G

  7. Solar and battery backup systems with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 5/5C, IQ System Controller 3/3G, and IQ Battery 5P

  8. Solar and battery backup systems with IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Gateway, IQ System Controller 3/3G, and IQ Battery 5P

  9. Solar and battery backup systems with M215 Series or M250 Series Microinverters, Envoy S Metered for North America, IQ System Controller 3/3G, and IQ Battery 5P

  10. Solar and battery without backup systems with IQ System Controller 3/3G and IQ Battery 5P

  11. Solar and battery without backup systems with IQ Gateway or IQ Combiner 5/5C or IEEE 1547-2018 compliant IQ Gateway, and IQ Battery 5P

Note: The following features are supported only in these specific configurations:

  • Load control, generator support, and solar circuit control (PV shedding) are supported in configurations 6 through 10

The following configurations are supported in Australia:

  1. Solar and battery without backup systems with IQ8 Series or IQ7 Series, or S Series Microinverters and IQ Gateway Metered

  2. Solar and battery backup systems with IQ8 Series or IQ7 Series, or S Series Microinverters, IQ System Controller 3 INT and IQ Battery 5P

Release notes:

All regions:

#

Feature

Description

1

Faster communication between IQ Gateway, IQ System Controller, and IQ Battery

Improved response times and reliability with wired communication between IQ Gateway or IQ Combiner 5/5C, IQ System Controller 3/3G/3 INT and IQ Battery 5P.

2

Support for Enphase Communications Kit 2

Enables compatibility of IQ Battery 5P and IQ System Controller 3/3G with IQ Combiner 4/4C, IQ Combiner 3-ES/3C-ES, and Envoy S Metered by adding Communications Kit 2.

3

Commissioning improvements

Improved commissioning experience and reduced commissioning times with faster provisioning, profile/system-configuration propagation, firmware upgrades, and functional validation.

4

Improved Enphase homeowner experience

Support for periodic health checks on production and consumption current transformers (CTs) and for user notifications if the CTs are not functioning properly.

5

BLE-based Wi-Fi SSID configuration

Improved customer experience with support for home Wi-Fi set up over Bluetooth Low Energy (BLE) with Enphase app version 3.8.0 and above.

 

United States and Puerto Rico:

#

Feature

Description

1

Support for UL-certified Enphase Power Control

Support for UL1741 Certification Requirement Decision (CRD) for Power Control System (PCS)-certified features:

  • IQ Battery Oversubscription feature with IQ Battery 5P: Support for increased battery capacity with Enphase Power Control.

    • Provides higher backup capability for longer durations:

      • With IQ System Controller 3 up to 80 kWh i.e., 16x IQ Battery 5P units

      • With IQ System Controller 3G up to 40 kWh i.e., 8x IQ Battery 5P units

    • Saves labor cost for installers by avoiding dual IQ System Controller-based designs if the homeowner simply wants more battery capacity.

  • Main Panel Upgrade (MPU) Avoidance for PV and Battery systems: Enables installers to set a software-based current limit at installation time on the backfeed into the main panel for solar and battery backup systems and grid-tied, solar-only systems. This enables installers to avoid the cost and time due to an unplanned main panel upgrade. MPU Avoidance for grid-tied, solar and battery systems is coming soon.

  • Aggregate power export limiting: Enables installation of large Enphase PV systems with the provision of a software-based power export limit for regional compliance.

  • IQ Battery 5P import only: Eliminates costs, such as utility charges, for additional net generation output meter (NGOM) installation. Also eliminates feeder transformer upgrade during grid interconnection when solar nameplate is within the feeder transformer thermal limits; however, the addition of a battery requires a transformer upgrade.

2

Support for battery CT

Support for battery CT to improve accuracy of battery usage data and graphical visualizations on Enphase App for homeowners.

Support for battery CT validation checks during the commissioning process in Enphase Installer App.

 

Australia:

#

Feature

Description

1

Support for grid-forming configurations

Support for Enphase IQ System Controller 3 INT enables grid-forming/backup configuration, allowing for resilience during utility grid outages.

2

Support for Storm Guard feature in systems with IQ System Controller 3 INT

The Storm Guard feature in the Enphase App tracks severe weather notifications issued by the Bureau of Meteorology in Australia, which often precede grid outages and help ready your IQ Battery to provide backup power.

3

Support for Common Smart Inverter Profile (CSIP) in South Australia for grid-tied IQ8 Microinverter-based solar-only systems

Support for SA Power Networks (SAPN) interoperability requirements of AUS-CSIP with IEEE 2030.5 communication for Distributed Energy Resources(DER). The implementation supports:

  • Control of site export power.

  • Measurement of site active power, site reactive power, DER active power, DER reactive power, and site voltage.

4

Optimizations to Savings profile

Optimized system behavior in Savings profile for sites in Australia that have a low feed-in tariff—like when the export rate during peak period is lower than the maximum off-peak import rate—to provide more savings.

5

Improved State of Charge (SoC) recovery

Improved State of Charge (SoC) recovery mechanism to prevent recurring microgrid collapses due to low battery SoC. In case of battery shutdown, provides estimated time of battery SoC recovery based on the solar production, when solar power is available.

In the absence of internet connectivity, view solar generation, battery SoC value, and estimated time of SoC recovery completion through the IQ Gateway Wi-Fi AP mode.

Support for automatic load-shedding at user-configurable SoC levels.


This release is being deployed to all IQ Gateway, IQ Combiner, and Envoy S devices stated above through the Enphase Installer App for new systems, as well as via remote software upgrades for existing systems.

Enphase App release notes (mobile 3.8.1)
October 2, 2023

What’s new

For all Enphase App users in North America, Australia, New Zealand, and the United Kingdom:

  1. Introduced capabilities for configuring an IQ Gateway’s Wi-Fi via Bluetooth

For systems that include an IQ Battery 5P, you can now configure the IQ Gateway’s Wi-Fi connection from a mobile device via Bluetooth. This allows for a smoother setup experience.

Enphase Installer App release notes (3.32.0)
September 7, 2023

What’s new

  1. [North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.

    Picture

     

  2. [Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.

  3. [Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.

  4. To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.

What’s fixed

  1. Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.

  2. Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.

  3. Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.

  4. Other bugs and security fixes.

IQ Gateway software release notes (7.6.346)
September 4, 2023

IQ Gateway software version 7.6.346 supports new microinverters and battery products for Sweden, Denmark, South Africa, and India. This release enables Consumption CT-based phase imbalance management (PIM) as the default method for complying with phase balancing requirements.

  • Gateways supported: IQ Gateway Metered

  • Countries: Sweden, Denmark, South Africa, and India

  • Microinverters supported: IQ8 Series Microinverters (IQ8MC-72-M-INT, IQ8AC-72-M-INT, IQ8HC-72-M-INT, IQ8P-72-2-INT), compatible third-party string inverters

  • IQ Battery supported: IQ Battery 3T/10T

  • Supported system configurations:

    • Grid-tied solar and storage systems with IQ8 Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T for Sweden and Denmark

    • Grid-tied solar and storage systems with compatible third-party string inverters, IQ Gateway Metered, and IQ Battery 3T/10T for Sweden and Denmark

    • Grid-tied Solar Only systems with IQ8 Series Microinverters and IQ Gateway Metered for Sweden and Denmark

    • Grid-tied Solar Only systems with IQ8HC and IQ8P Microinverters and IQ Gateway Metered for South Africa

    • Grid-tied Solar Only systems with IQ8P Microinverters and IQ Gateway Metered for India

    #

    Feature

    Description

    1

    IQ8HC and IQ8P Microinverter support

    • Supports IQ8HC and IQ8P Microinverters with IQ Gateway Metered for South Africa.

    • Supports IQ8P Series Microinverters with IQ Gateway Metered for India.

    2

    IQ Battery support

    • Supports IQ Battery 3T/10T along with IQ8 Series Microinverters for Sweden and Denmark.

    3

    Compliant with phase balancing requirements in Sweden and Denmark to ensure imbalance between phases is below the allowed limit

    • Supports Consumption Current Transformer-based PIM for three-phase systems.

    • 3.68 kVA PIM requirement is supported as specified in section A.3 of EN 50549-1:2019 for Denmark and Sweden.

    Note: M Series Microinverters and compatible third-party inverters are not controllable by an IQ Gateway. IQ Gateway does not support PIM and power export limiting for these inverters.

    4

    Bug Fixes

    • Fixes the issue of continuously triggering AC disconnect due to phase imbalance.

    • Fixes the issue of IQ Battery maximum state-of-charge (SoC) being limited to 97% instead of 100%.

    • Fixes the issue of solar production dropping to zero until the IQ Gateway is rebooted.

    • Fixes the issue of IQ Battery exporting to grid when load is turned off with PIM active.

    • Fixes the issue of solar power production stopping after turning on dynamic phase imbalance limiting.

     

    The following known issues have been observed in IQ Gateway software version 7.6.346:

    Known issues:

    #

    Feature

    Description

    1

    PV production stops randomly for sites with a standard IQ Gateway

    PV production stops whenever a grid profile with power Export Limiting or PIM is enabled at a site with a non-metered IQ Gateway. This issue will be fixed in upcoming software releases.

    2

    A large spike in consumption is reported in the Enphase App when the IQ Gateway software is upgraded to v7.6.346 from v7.6.168

    The Enphase App reports a huge spike in consumption whenever the IQ Gateway software is upgraded to v7.6.346 from v7.6.168. Enphase mitigates this by deleting the records of that day for the system owner, thereby ensuring system owner-facing energy consumption figures are not affected.

 

      This release is being deployed via remote software upgrades for all systems.

Enphase App release notes (23.6.0)
September 3, 2023

What’s new

For all Enphase App users: 

1. Added in-app notifications for users experiencing a reduction in the frequency of data updates

When the Enphase system detects low Wi-Fi bandwidth, it switches the connection type to cellular. We now display an in-app notification that states there will be a reduction in the frequency of data updates.

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What’s fixed

For all Enphase App users: 

  1. Resolved an issue that caused systems to be stuck in the Full Backup profile even after a Storm Guard alert ended.

  2. Resolved incorrect logic that caused the IQ Battery’s reserve capacity to default to 30% when it was set below 10%.

  3. Updated the Energy Performance metric displayed in the monthly email to align with what was chosen within the app, i.e., Energy Independence or Grid Dependence.

  4. Improved messaging when IQ Microinverters report an error in the Enphase App.

Enphase Installer Portal release notes (23.6.0)
August 31, 2023

What’s new

For all installers: 

1. Moved the Authorized Subcontractor field for all installers 

The field to add an authorized subcontractor and share a system with another company was previously difficult to find. This field, along with a highlighted tooltip box, is now more accessible to all installers.A screenshot of a computer

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2. Reduced number of Grid Profiles based on site specification  

We reduced the number of displayed Grid Profiles to reduce confusion on the Settings and Activations pages. Installers will now only see applicable Grid Profiles based on site characteristics.

Grid Profile changes on the Settings page:

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Grid Profile changes on the Activations page: 

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3. Added IQ Relay SKU on the Devices page

A new Sku field is visible for IQ Relays on the Devices page, which displays the corresponding SKU for the device. 

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4. Added historical information for cellular modem devices

The Enphase Installer Portal now maintains data associated with cellular modems on the Devices page and preserves historical records. 

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For installers in Thailand:  

1. Added a Microinverter Routine Test report 

Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. Previously, this was done manually by the form provided by the MEA. Installers can now navigate to the Generate Reports section for an individual site to generate the report for the following microinverters in a system:

  • IQ7-60-2-INT 

  • IQ7PLUS-72-2-INT 

  • IQ7A-72-2-INT 

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What’s fixed

For all installers:

1. Fixed the inconsistent menu bar across all pages in the Enphase Installer Portal.  

2. Expanded the Labor Protection Program (LPP) to include IQ7+ Microinverters.  

3. Added tooltips to the System Diagnostics page. 

4. Fixed the inconsistent device tree in the System dashboard.   

For installers in Germany: 

1. Updated the phone number for Enphase Support to +49 7618 878 9033 throughout the Enphase Installer Portal. 

Enphase App release notes (23.5.0)
August 8, 2023

What’s new

For all Enphase App users:

  1. Panel information on the Devices page

    We now display panel information on the Devices page within the Microinverters section, including Manufacturer, Model, and Power Rating at STC. This information will only be displayed if your installer adds panel information.

    3

For Enphase App users in Australia, Netherlands, Germany, Belgium, Italy, Poland, and the United Kingdom:

  1. Added an Explore section

    Users can now learn more about Enphase products and news in the Explore section of the app. This section can be accessed by navigating to Menu > Explore.

What’s fixed

For all Enphase App users:

  1. Improved app load times.

  2. Fixed inaccurate data displayed on the Live Status page.

  3. Resolved issues associated with changing the system profile for newly installed systems.

  4. Fixed a problem that caused the Enphase App to sometimes open in the wrong default language when it was first launched.

Enphase Installer Portal release notes (23.5.0) 
August 8, 2023

What's new?

For all installers:

  1. Improved visibility of system access requests

    The functionality to request access to a customer’s system is now visible on the Account drop-down menu. By selecting Request System Access, installers can send a link that allows the customer to provide access to their system. Installers no longer need to contact Enphase Support for access.

    2

For installers in Brazil:

  1. Introduced the Enphase Installer Network in Brazil

    Our installers in Brazil now have access to the Enphase Installer Network (EIN). The EIN is our trusted network of installers who deliver exceptional homeowner experiences using Enphase products. The appropriate terminology and translations in Brazil are reflected in the EIN dashboard.

What's fixed?

For all installers:

  1. Extended the time to claim a labor reimbursement to three months from the date of an RMA submission, if the RMA is submitted within two years of device activation.

  2. Updated error messages throughout the Enphase Installer Portal based on localization.

  3. Improved the titles of installer-generated reports.

  4. Added the Power off by Command status for systems with IQ8 Microinverters.

For installers in Thailand:

  1. Removed the State field on the registration page.

For installers in Spain:

  1. Fixed the Service Area form.

For installers in Netherlands:

  1. The Chamber of Commerce Number is no longer a mandatory field.

Enphase Installer App release notes (3.31.0)
July 10, 2023

What’s new 

  1. Integrated a Connect/Disconnect button on the site status screen
    The site status screen now includes a button for convenient connection and disconnection from an IQ Gateway using AP mode.
     
    p1p2

  2. Automated device scan and troubleshooting
    When an installer attempts provisioning, a device scan check is now performed. If any devices remain unscanned, the system will display the details of those devices. The installer will then have the option to proceed and complete the missing device scans.

    p3

  3. Introduced a troubleshooting guide for mobile device connectivity issues in AP Mode
    A step-by-step troubleshooting guide has been added for situations where a mobile device encounters difficulty connecting to an IQ Gateway in AP mode.

    a

  4. Simplified Grid Profile selection
    The Enphase Installer App now includes an automatic selection feature for the recommended Grid Profile based on the site location after IQ Gateway scanning. This eliminates the need to manually select the profile from a screen. If the recommended Grid Profile is not available, the app will automatically choose the default Grid Profile and bypass the selection screen.
     

  5. Improved reliability for Functional Validation
    Functional Validation can now be performed even in cases where microinverters are not generating power and the meter was previously enabled through the Enphase Installer Platform. A warning message is now displayed to ensure proper installation of the meter.
     

    p6

     

  6. Added an automated polarity verification check
    The Enphase Installer App will automatically verify polarity of the production meter when selecting the “I am an expert” option. If a polarity error is detected, a message will alert the user. The Enphase Installer app will show a warning indicating no production if the production value is less than 10 watts.
     

  7. Added an option to indicate 3rd party storage devices on a site
    For Enphase systems that include 3rd party battery devices, they can not be added to the System details screen in Step 1. Note : Enphase does not recommend mixing third party storage with Enphase energy system. It may impact the operation.

     

    a

     

What’s fixed 

  1. Corrected the display readings’ polarity when the meter was flipped.

  2. Addressed the prompts related to replacing an IQ Gateway in the Enphase Installer App.

  3. Fixed errors encountered during the IQ Gateway software update process.

  4. Resolved login failure issues reported by certain installers.

  5. Enhanced the optional IQ Gateway software update process by providing additional information.

  6. Added more messaging for retiring or replacing an IQ System Controller.

Enphase Installer Portal release notes (23.4.0)
July 7, 2023

What's new?

1. Improved Accessibility to Gateway Page for Power Production Control

When the system status indicates a power production issue due to a command, users will be shown a tooltip message that directs them to the IQ Gateway page in the Devices tab, allowing them to easily turn on power production themselves by clicking on the provided link.

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What's fixed?

1. Disabled registering a new account when a user signs up using an email address already in the system.

2. Updated the link when clicking on a System Name in the Fleet Dashboard activation widget to now redirect to the Activation page.

3. Fixed translations in the French email template and throughout the Enphase Installer Portal settings page.

Enphase App release notes (23.4.0)
July 7, 2023

What’s new

1. Added support link in the Generator mode section

To address questions for systems that include generators, a new “Learn about Generator Modes” support article is now linked on the Generator page.
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2. Added more product names to the Devices page

On the Device page, we now display the product name associated with the IQ Batteries and IQ System Controller, similar to what is displayed currently for IQ Microinverters. As an example, instead of just specifying the battery as an IQ Battery, it is now displayed as an IQ Battery 5P.

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What’s fixed

1. Standardized Load Control icons across the app.

2. Aligned the subject line of the report email with the names in the Report section of the app.

 

IQ Gateway software release notes (7.3.130)
July 7, 2023

IQ Gateway software version 7.3.130 is a security update.

  • Gateways supported: IQ Gateway, IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  • Countries: USA, Mexico, Canada, Brazil

  • Microinverters supported: IQ8 Series, IQ7 Series, IQ6 Series

  • Supported system configurations:

  1. Grid-tied Solar Only systems with IQ6 Series or IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  2. Sunlight Backup systems with IQ8 Series Microinverter, IQ Gateway or IQ Combiner 4/4C, and IQ System Controller 2

  3. Home Essentials Backup or Full Energy Independence systems with IQ6 Series or IQ7 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IQ system Controller 1/2 and IQ Battery 3/3T/10/10T

  4. Home Essentials Backup or Full Energy Independence systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, IQ System Controller 2 and IQ Battery 3/3T/10/10T

Note: The following features are supported only in these specific configurations:

  • Load Control, Generator Support, and solar circuit control (PV shedding) are supported in configurations 2, 3 and 4.

  • Grid services are supported in configurations 3 and 4.

Release notes:

# Feature
1 Security Update

 

This release is being deployed via remote software upgrades for existing systems.

IQ Gateway software release notes (7.6.175)
July 7, 2023

IQ Gateway software version 7.6.175 is a security update.

  • Gateways supported: IQ Gateway Metered, IQ Gateway Standard

  • Countries: Australia, India, New Zealand, Indonesia, Germany, Belgium, Italy, Sweden, Denmark, Poland, Portugal, Spain, France, Netherlands, Austria, Switzerland, Czech Republic, Hungary, Ireland, United Kingdom, Turkey

  • Microinverters supported: IQ7 Series, IQ6 Series, M Series

  • Supported system configurations: Grid-tied Solar Only systems with IQ6 Series or IQ7 Series or M Series Microinverters, IQ Gateway Metered or IQ Gateway Standard

Release notes:

# Feature
1 Security Update

 

This release is being deployed via remote software upgrades for existing systems.

Enphase Installer App release notes (3.30.1)
June 27, 2023

Security update.

Enphase Installer Portal release notes (23.3.0)
June 9, 2023

What’s new

  1. A new Verify CT button has been added

    A new Verify CT button has been added to the Enphase Installer Portal. This button, when pressed, will verify Production CT installation accuracy. When completed, the verification process will show whether it was successful and what steps can be taken to resolve any identifiable errors.

    123

     

  2. Included option to select grid profile on the System Activation page

    To reduce the number of steps while navigating, a new option is now visible on the System Activation page that allows users to set the grid profile for each IQ Gateway.

    3

     

  3. Improved accessibility for the Activation page

    A new Activation link has been added to the Systems page. This link will lead to the Activation tab.

    4

     

  4. Added a button to swap Consumption CT settings

    A new option to change Consumption CT location has been added for PV-only sites. When clicked, this will switch the CT configuration.

    5

     

  5. Added filter display by default to the Fleet Dashboard

    Users will no longer have to select to expand the filters each time they open a new Fleet Dashboard page.

    6

     

  6. Added new Status column to the Activation page

    The new Status column on the Activation page will display prevalent system statuses.

    7

     

  7. Added a Enphase Leads Program link to the Quick Access section

    Users can now navigate more quickly to the Enphase Leads Program platform using the Quick Access section.

    8

     

What’s fixed

  1. Improved terminology when referring to countries that do not include “states,” such as “provinces” and “regions.”

  2. Added serial numbers for each meter when generating a power meter output report.

  3. Fixed translation inconsistencies for German users registering on the Enphase Installer Platform.

  4. Reduced the timing for the email success message when replacing an IQ Gateway.

  5. Updated the pricing information for the Labor Protection Plan.

  6. Improved email communication for new Enphase system owners when homeowners had a previously created account.

  7. Added a feature to disable existing settings for dynamic power export limiting (DPEL) in Austria, Germany, and Switzerland.

Enphase App release notes (server 23.3.0)
June 9, 2023

What’s new

  1. Added ability to customize Energy Performance card view

    The Energy Independence metric on the Status and Energy pages is now back. Users can toggle between Grid Dependence and Energy Independence. This toggle can be found by navigating to Settings > Performance > Energy or by clicking on the Energy Performance card’s information button.

    1

     

  2. Added on-demand Monthly Report summary

    All users can now trigger a Monthly Report email on the Reports page for any month. This report will generate the chosen monthly email along with a CSV file with 15-minute interval data. This feature can be accessed by navigating to Menu > Reports > Monthly Energy Report.

    2

     

What’s fixed

  1. Reduced the spacing of the arrows on the Live Status page.

  2. Included the addition of Storm Alert extensions on the Energy graph.

  3. Updated the color of the Generated text to purple when looking at the 15-minute incremental data on the Energy page.

  4. Aligned the Energy page diagram icons with the text.

  5. Reduced app load times.

Enphase Installer App release notes (3.30.0)
May 25, 2023

What’s new 

  1. Added buttons from the system commissioning step screen
    Three new buttons are added to the commissioning step screen. These buttons allow easier access to view the Array/Graph, Live Status, and Live Vitals.
     
    3.30 

    3.30

  2. Included commissioning how-to videos 
    When an installer taps on the Help button in the top right of the commissioning section, this leads to the commissioning video library. The videos are available only when the installer is connected to the internet.

    3.30   

  3. Included IQ Gateway update details 
    When updating the IQ Gateway, the Enphase Installer App will display additional details during the process. 

    3.30

  4. Improved barcode scanning process 
    Installers are now able to scan any device in any order, instead of having to scan the IQ Gateway first. 

    3.30

  5. Added a notification for incomplete functional validation  
    For installers in North America, Germany, and Belgium, the Enphase Installer App will now notify if functional validation is not yet completed. For homeowners whose systems are in this phase, they will see an “Installation in progress” note in the Enphase App.

    3.30  

What’s fixed 

  1. Corrected the Enphase University link in commissioning Step 2a for different regions.  
  2. Added a verification for IQ Battery breaker before starting Functional Validation (Step 6). 
  3. Removed the Dashboard tab link for self-installers as they cannot view data in that section.  
  4. Improved the IQ Gateway update process.  

 

Enphase Installer Portal release notes (23.2.2)
May 15, 2023

What’s fixed

  1. Improved reliability for the "Replace Gateway" feature when microinverters are not producing power.
IQ Gateway software release notes (7.3.517)
May 12, 2023

IQ Gateway software version 7.3.517 improves system stability, commissioning process, Zigbee communication, and Wi-Fi communication.

  • Gateways supported: IQ Gateway, IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IEEE 1547-2018 compliant IQ Gateway and IQ Combiner 4/4C, Envoy S Metered for North America, Envoy S Standard for North America

  • Countries: USA, Mexico, Canada, Brazil

  • Microinverters supported: IQ8 Series, IQ7 Series, IQ6 Series, M Series, S Series

  • Supported system configurations:

  1. Grid-tied Solar Only systems with M Series or S Series Microinverters, Envoy S Metered for North America, or Envoy S Standard for North America

  2. Grid-tied Solar Only systems with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  3. Grid-tied Solar Only systems with IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C, or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C

  4. Sunlight Backup systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, and IQ System Controller 2

  5. Home Essentials Backup or Full Energy Independence systems with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

  6. Home Essentials Backup or Full Energy Independence systems with IQ7 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C, or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

  7. Home Essentials Backup or Full Energy Independence systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 2 and IQ Battery 3/3T/10/10T

  8. Home Essentials Backup or Full Energy Independence systems with M215 Series or M250 Series Microinverters, Envoy S Metered for North America, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

  9. Home Essentials Backup systems with IQ System Controller 1/2 and IQ Battery 3/3T/10/10T


Note: The following features are supported only in these specific configurations.

  • Load Control and Generator Support, and solar circuit control (PV shedding) are supported in configurations 4 through 9.

  • Grid Services are supported in configurations 5 through 9.

Release notes:

 
# Feature Description

1

Improvements to system stability

  1. Fixes issues wherein Sunlight Jump Start does not happen. These are for rare scenarios, like when the System Shutdown Switch is turned back on after it was turned off, or when a generator has failed to start the system.

  2. Fixes a rare issue wherein a system restart does not happen if a generator failure happens while the system is in off-grid mode with the generator connected.

  3. Increases the reliability of on-grid to off-grid system transitions by improving handling of high-frequency ride-through conditions.

  4. Increases the reliability of off-grid to on-grid transitions by improving handling of conditions wherein the grid comes back to normal operation with a low frequency.

  5. Fixes an issue where the IQ System Controller keeps trying to connect DERs and form a microgrid even when the utility grid is available. This is only seen in the rare case when the utility grid voltage/frequency is outside the enter service limits for DERs per the standard followed by the region/utility. This has been fixed by ensuring the IQ System Controller can power the home via grid if the voltages are safe to connect to and keep the DERs disconnected—hence not violating entry service conditions.

2

Improvements to the commissioning and software upgrading processes

  1. IQ Gateway software now reports the status of battery inverter mode (grid-tied, multi-mode on-grid, multi-mode, off-grid, etc.) to the Enphase Installer App. This is displayed in the Enphase Installer App during functional validation.

  2. Reduces commissioning time for IQ8 Microinverters by optimizing the communication between the IQ Gateway and IQ8 Microinverters during provisioning. Provisioning steps repeated due to IQ8 Microinverters rebooting post-propagation of system configuration are reduced, leading to a reduction in overall provisioning time.

  3. Enhances logging for IQ Battery 3/3T/10/10T and IQ System Controller 1/2 upgrades by reporting the names of the files, along with download start and download end events, to the Enphase Cloud.

  4. Improves the reliability of software updates when the internet connection is via a cellular modem. This is achieved by increasing the timeout limit for specific files that are large in size, which in turn enables more retries during the download of these files over cellular data.

  5. Reduces the time taken to update the IQ System Controller 1/2 firmware from the IQ Gateway by providing flow control during transfer of packets via Zigbee.

  6. Improves the software upgrade process to automatically handle conditions like low state of charge and the system going off-grid and back on-grid, as well as devices losing Zigbee connection and then reconnecting.

  7. Fixes an issue wherein IQ8 Microinverters fail provisioning. This is a very rare scenario wherein an IQ8 Microinverter fails to receive system configuration during provisioning.

  8. Fixes an issue wherein the IQ Gateway reboots upon completion of device commissioning using the Enphase Installer App.

  9. Fixes an issue where the IQ System Controller 1/2 firmware is not updated immediately after commissioning and functional validation.

  10. Fixes an issue where system configuration files are propagated to the IQ Battery 3/3T/10/10T and IQ System Controller 1/2 multiple times.

  11. Fixes an issue where specific IQ Battery models (SKU: B03-A01-US00-1-3) were not upgrading to the new Battery Management Unit (BMU) firmware and causing reset events.

  12. Fixes an issue where circuit phase auto-detection feature was not supported for IQ7 Series Microinverter systems.

3

Improvements to system behavior

  1. IQ System Controller 2 includes a hardware protection feature wherein it detects AC voltage on either side of the PV breaker and goes to a safe state if there is a significant difference in the magnitude of the AC voltage readings from either side of the breaker while the internal PV relay is closed. The PV relay is the built-in protection for grid-forming IQ8 Series Microinverters on the PV or solar port (DER1) of the IQ System Controller 2. This rule has been modified to be active only when:

    • The IQ System Controller 2 is commissioned.

    • IQ8 Series Microinverters are connected to the PV port.

    • There is a 20 V delta in AC voltage readings from either side of the PV breaker after 30 ms of the PV relay closing (this was 20 ms earlier).
     

    Once triggered, the rule raises the PV breaker open error and only opens the PV relay to keep the system safe, instead of all relays as on previous software releases. In addition, the PV breaker open error automatically clears after 30 seconds for the first three occurrences. If any more occurrences are detected, then the error persists and requires Enphase Support intervention to clear.

    These changes improve the hardware protection feature while avoiding false detection and any homeowner or installer inconvenience due to false detection.

  2. Retrieves more debugging data from the Battery Management Unit (BMU) for IQ Batteries, and sends the same to the Enphase cloud to enable better system monitoring and debugging.

  3. Improves the handling of Grid Services commands by ensuring the commands persist across IQ Gateway reboots.

4

Improvements to IQ Battery behavior

  1. Supports battery-only backup systems (configuration 9 as described in “Supported system configurations” above) by resolving issues like the IQ Gateway rebooting and the IQ Battery 3/3T/10/10T getting disconnected due to false triggers of the PV breaker open rule. Improvements to the PV breaker open rule are described in the “Improvements to system behavior” section.

  2. Fixes an issue wherein the status of the DC ON/OFF switch was not accurately communicated by the IQ Battery 3/3T/10/10T and IQ Gateway to the Enphase Cloud.

  3. Fixes an issue wherein the IQ Battery 3/3T/10/10T would not maintain the reserve state of charge (SoC) by charging from the grid.

  4. Validates if the Current Transformers (CTs) used for monitoring consumption are missing or have failed. The IQ Battery 3/3T/10/10T are set to an idle mode if Consumption CTs are missing or have failed to ensure the Import-Only mode per IQ Battery 3/3T/10/10T UL Power Control System (PCS) Certification Requirements Decision (CRD) is not violated in case of CT failures.

  5. Fixes an issue wherein the IQ Battery 3/3T/10/10T does not charge with maximum power when the system is off-grid with a generator connected.

5

Improvements to Zigbee and Wi-Fi communication

  1. Reduces profile propagation time from the IQ Gateway to the IQ System Controller 1/2.

  2. Supports remote restarts of the Zigbee communication processes inside the IQ Gateway software through the Enphase Installer Portal. This is to aid in remote debugging and improve customer support capabilities.

  3. Improves the connectivity to Wi-Fi networks by ensuring the parameters used to tune the Wi-Fi module’s front-end are appropriate.

  4. Fixes the display of an incorrect battery state in Live Vitals in the Enphase App and Enphase Installer App when batteries have lost Zigbee communication.

6

Bug fixes and feature enhancements

  1. Reports load name and battery profile via local API to the Enphase App to enable the app to display these details when the system has lost cloud connectivity and is reporting to the app via local connectivity (i.e., via the local area network, assuming the phone running the app and the IQ Gateway are on the same local area network).

  2. Enhances IQ Gateway security by integrating the Cloud Certification Authority (CCA) into software signing.

  3. Fixes an issue wherein the IQ Battery 3/3T/10/10T was not charging when the Power Export Limit (PEL) is enabled in the grid profile and the battery is in savings mode.

  4. Fixes an issue wherein many “Systems GHz Comms Signal Low” events are sent to the Enphase Cloud. Note that the excessive number of events are not visible to the homeowner or installer. The number of events is reduced in this software release to enable the Enphase Support team to use internal tools to better support homeowners and installers.

  5. Fixes an issue where the Consumption CT measures a very high value at the time of an IQ Gateway software upgrade.

  6. Fixes an issue wherein, post-upgrade to 4.40.04 firmware, IQ7+ Microinverters lose communication and do not produce power.

 

This release is being deployed via the Enphase Installer App for new systems as well as via remote software upgrades for existing systems. Remote software upgrades for this release will exclude systems that have only cellular connectivity.

IQ Gateway software release notes (7.3.467)
May 10, 2023

IQ Gateway software version 7.3.467 is the next release version compliant with IEEE 1547-2018 for residential applications. This software version only supports the new IEEE 1547-2018 compliant IQ Gateway (SKU: ENV2-IQ-AM1-240) and IQ Combiner 4/4C (SKUs: X2-IQ-AM1-240-4 and X2-IQ-AM1-240-4C).

  • Gateways supported: IQ Gateway (SKU: ENV2-IQ-AM1-240), IQ Combiner 4/4C (SKUs: X2-IQ-AM1-240-4 and X2-IQ-AM1-240-4C)

  • Countries: USA

  • Microinverters supported: IQ8 Series, IQ7 Series

  • Supported system configurations:

  1. Grid-tied Solar Only systems with IQ7 Series or IQ8 Series Microinverters and IQ Gateway or IQ Combiner 4/4C

  2. Sunlight Backup systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, and IQ System Controller 2

  3. Home Essentials Backup or Full Energy Independence systems with IQ7 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

  4. Home Essentials Backup or Full Energy Independence systems with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, IQ System Controller 2, and IQ Battery 3/3T/10/10T

Note: The following features are supported only in these specific configurations.

  • Load Control, Generator Support, and solar circuit control (PV shedding) are supported in configurations 2, 3, and 4.

  • Grid Services are supported in configurations 3 and 4.

Release notes:

# Feature Description
1 Bug fixes for IQ7 Series Microinverters Fixes an issue wherein post-upgrade to 4.40.04 firmware, IQ7+ Microinverters lose communication and do not produce power.

 

This release is being deployed via the Enphase Installer App for new systems, as well as via remote software upgrades for existing systems with an IEEE 1547-2018 compliant IQ Gateway or IQ Combiner. Installers must contact Enphase Support when installing Enphase Energy Systems with an IQ Gateway running software version 7.3.463 or lower.

Enphase Installer Portal release notes (23.2.1)
April 20, 2023

What’s fixed

  1. Updated the timestamps on the View tab of the Systems page to incorporate local time instead of UTC when displaying System Power.

  2. Fixed the CT polarity flipping feature on the Meter page.

  3. Added a link to the Installer Locator on the Registration page. 

Enphase App release notes (server 23.2.1)
April 11, 2023

What’s fixed

  1. Aligned the arrows on the Status page.

  2. Updated the net energy values on the Energy page diagram to match the values displayed on the performance cards.

  3. Fixed an error that temporarily displayed zeros on the Energy page when the page was refreshed.

Enphase App release notes (server 23.2.0)
March 27, 2023

What’s new

  1. Updated Enphase App UI
    We have updated many of the UI components, text, and system performance cards across the Enphase App. Updates have been made to the Status, Live Status, Energy, Settings, and Devices pages.

    1.2

     

    Energy page 1.1.png
  2. Added custom reports
    Homeowners can now generate customized reports for a specific time period.
    This feature can be accessed by navigating to: Menu > System > Reports > Custom Report (in the dropdown).

    Custom report

     

What’s fixed

  1. Added a button to view the Live Status in the System page for PV-only sites.

  2. Fixed reliability of batteries charging from the grid based on user selections.

Enphase Installer Portal release notes (23.2.0)
March 27, 2023

What’s new

  1. Changes to access control
    Now when users are granted third-party access to a system, they are given view-only capabilities and restricted functionalities. This change was made to control unrestricted access.

  2. Authorized subcontractor search
    Search functionality for authorized subcontractors is added to the Activation page dropdown menu. This enhancement improves the experience when selecting from many subcontractors under the dropdown.

    production estimate

     

  3. Germany and Spain Enphase Installer Network launch
    The Enphase Installer Network is now launched in both Germany and Spain. Documentation and links have been made available in German and Spanish.

  4. RMA request changes
    When an installer initiates an RMA request from the Enphase Installer Portal, the user is now required to specify if the recipient is the homeowner, system host, or installer. This change ensures the shipping label is accurate.

    4.1

     

    4.2

     

  5. Grid Profile update on the Settings page
    Users can now update the Grid Profile on the Settings page in addition to the Activation page.

    5.15.2

     

  6. Editing details for homeowners who haven’t logged in
    If a homeowner has not accessed their account, the installer can now edit homeowner details up to six months from the installation date. This change will prevent additional user creation in the Enphase Installer Portal.

  7. Battery activation checklist
    A checklist now exists on the Activation page for storage systems. Users can track the steps involved with commissioning battery systems.

    7.1

     

  8. New systems list data
    Three new columns are added to the Systems list page. These columns are “SOC %,” “Storm Guard Status (Enabled/ Disabled),” and “Battery Profile.”

    8.1

     

  9. Microinverter firmware version information
    Microinverter firmware version information is now available in both the microinverter device table of the System page and in the Grid Profile Settings Report.

    9.1.png9.2

     

What’s fixed

  1. Improved messaging on Activation page. Removed the text “User has logged in and cannot be edited” as it can be misleading.

  2. Self-installers now have access to the Grid Profile list in the Data & Privacy tab.

  3. Fixed an issue where an IQ Battery that has moved to a new site would continue reporting data to its original site.

Enphase Installer App release notes (3.29.0)
March 24, 2023

Features available to all Installer App users

  1. Moved the “Tariff” and “Storage Configuration” mode sections from the commissioning step to the post commissioning step.

     1.0


     

  2. Added a new pop-up window to allow the user to skip updating the IQ Gateway software if it meets the minimum version requirement.

     

    2.0
     

  3. Added a drop-down menu to the phone number field for selecting the country code.

     

    3a

Features available only to Enphase Energy System users

  1. Added the ability to revalidate the auxiliary contact in the “Auxiliary Contact Validation” page.

  2. Improved installation of Sunlight Backup systems:

    1. Now users are guided on how to install and commission a Sunlight Backup system when scanned in Step 2b.

    2. Now the “Load Control” option is selected by default.

    3. Now “Manual” mode is toggled on by default in the Configure Auxiliary Contact NC1.

     

    2c
     

  3. Moved the option to select third-party string inverters to the “Devices & Array” screen from the “System Details” screen. Added a restriction where both IQ Microinverters and third-party string inverters cannot be added to a single IQ Gateway.

     

    3_0

Bug fixes

  • Fixed the issue where the meter configuration status on the site details screen was not marked completed even though the consumption meter wizard was completed.

  • Fixed the issue where the Installer App was showing provisioning as completed, even if microinverters were not provisioned.

  • Fixed the issue where the Installer App was showing an invalid warning message of a grid profile fetching error after navigating inside the “Generate Summary” report screen.

  • Fixed the issue where, during commissioning for sites with string inverters, the Installer App was incorrectly setting the default reserved state of charge to 30% instead of 0%.

  • Fixed the issue where the Installer App wrongly restarts the grid profile propagation, even though it is already in progress, when the user tapped the “Try again” button in “Functional Validation”.

  • Fixed the issue where the Installer App wrongly deleted auxiliary contact when IQ System Controller was deleted.

  • Other fixes and enhancements.

IQ Gateway software release notes (7.3.514)
March 17, 2023


IQ Gateway software version 7.3.514 is the next release version with improvements in system stability, commissioning process, and enhanced Zigbee and Wi-Fi communications.

  • Gateways supported: IQ Gateway, IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IEEE 1547-2018 compliant IQ Gateway and IQ Combiner 4/4C, Envoy S Metered for North America, Envoy S Standard for North America

  • Countries: USA, Mexico, Canada, Brazil

  • Microinverters supported: IQ8 Series, IQ7 Series, IQ6 Series, M Series, S Series

  • Supported system configurations:

  1. Grid-tied Solar Only system with M Series or S Series Microinverters, Envoy S Metered for North America
  2. Grid-tied Solar Only system with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C
  3. Grid-tied Solar Only system with IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C
  4. Sunlight Backup system with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, and IQ System Controller 2
  5. Home Essentials Backup or Full Energy Independence system with IQ6 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T
  6. Home Essentials Backup or Full Energy Independence system with IQ7 Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T
  7. Home Essentials Backup or Full Energy Independence system with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C or IEEE 1547-2018 compliant IQ Gateway or IEEE 1547-2018 compliant IQ Combiner 4/4C, IQ System Controller 2 and IQ Battery 3/3T/10/10T
  8. Home Essentials Backup or Full Energy Independence system with M215 Series or M250 Series Microinverters, Envoy S Metered for North America, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T
  9. Home Essentials Backup with IQ System Controller 1/2, and IQ Battery 3/3T/10/10T


Note: The following features are supported only in specific configurations above:

  • Load control, generator support, and solar circuit control i.e., PV shedding are supported in configurations 4 through 9.

  • Grid services are supported in configurations 5 through 9.

Release notes:

# Feature Description
1 Improvements to System Stability a. Fixes issues wherein Sunlight Jump Start does not happen. These are for rare scenarios, like when the System Shutdown Switch is turned back on after it was turned off or when a generator has failed to start the system.

b. Fixes a rare bug wherein a system restart does not happen if a generator failure happens while the system is in off grid mode with the generator connected.

c. Increases the reliability of on-grid to off-grid system transitions by improving handling of high frequency ride through conditions.

d. Increases the reliability of off-grid to on-grid transitions by improving handling of conditions wherein the grid comes back to normal operation with a low frequency.
2 Improvements to the Commissioning and Software Upgrading Process a. Gateway software reports the correct status of battery inverter mode (grid-tied, multi-mode on-grid, multi-mode off-grid etc.) to the Enphase Installer App. This is displayed in the Enphase Installer App during functional validation.

b. Reduces commissioning time for IQ8 PV microinverters by optimizing the communication between the gateway and IQ8 microinverters during provisioning. Provisioning steps repeated due to IQ8 rebooting post propagation of system configuration are reduced, leading to time savings.

c. Enhances logging for battery and system controller upgrades by reporting the names of the files along with download start and download end events to Enphase Cloud.

d. Improves the reliability of software updates when the internet connection is via a cellular modem. This is achieved by increasing the timeout limit for specific files that are large in size.

e. Reduces the time taken to update the IQ System Controller firmware from the gateway by providing flow control during transfer of packets via Zigbee.

f.Improves the software upgrade process to automatically handle conditions like low state of charge, the system going off-grid and then coming back on-grid as well as devices losing Zigbee connection and then reconnecting.

g.Fixes an issue wherein IQ8 Series Microinverters fail provisioning. This is a very rare scenario wherein an IQ8 microinverter fails to receive system configuration during provisioning.

h.Fixes an issue wherein the gateway reboots upon completion of device commissioning using the Enphase Installer App.

i.Fixes an issue where the IQ System Controller firmware is not updated immediately after commissioning and functional validation.

j.Fixes an issue where system configuration files are propagated to batteries and the system controller multiple times.

k.Fixes an issue where specific IQ Battery models (SKU: B03-A01-US00-1-3) were not upgrading to the new Battery Management Unit (BMU) firmware and causing reset events.
3 Improvements to System Behavior a. IQ System Controller 2 includes a hardware protection feature wherein it detects AC voltage on either side of the PV breaker and goes to a safe state if there is a significant difference in the magnitude of the AC voltage readings from either side of the breaker while the internal PV relay is closed. The PV relay is the built-in protection for IQ8 grid forming microinverters on the PV or solar port (DER1) of the IQ System Controller 2. This rule has been modified to be active only when:
  • The IQ System Controller 2 is commissioned.
  • IQ8 Series Microinverters are connected to the PV port.
  • There is a 20 V delta in AC voltage readings from either side of the PV breaker after 30 ms of the PV relay closing (this was 20 ms earlier).
b. Retrieves more debugging data from the Battery Management Unit (BMU) for IQ Batteries and sends the same to Enphase cloud to enable better system monitoring and debugging.

c. Improves the handling of Grid Services commands by ensuring the commands persist across IQ Gateway reboots.
 
4 Improvements to IQ Battery Behavior a. Supports battery-only backup systems (configuration 9 as described in “Supported System Configurations” above) by resolving issues like gateway rebooting and batteries getting disconnected due to false triggers of the PV breaker open rule. Improvements to the PV breaker open rule are described in the “Improvements to System Behavior” section.

b. Fixes an issue wherein the status of the DC ON/OFF switch was not accurately communicated by the batteries and gateway to the cloud.

c. Fixes an issue wherein batteries would not maintain the reserve state of charge (SoC) by charging from the grid.

d. Validates if current transformers (CTs) used for monitoring consumption are missing or have failed. Batteries are set to an idle mode if consumption CTs are missing or have failed to ensure the Import-Only mode per IQ Battery 3/3T/10/10T UL Power Control System (PCS) Certification Requirements Decision (CRD) is not violated in case of CT failures.

e. Fixes an issue wherein IQ Batteries do not charge with maximum power when the system is off grid with a generator connected.
5 Improvements to Zigbee and Wi-Fi Communication a. Reduces profile propagation time from the IQ Gateway to the IQ System Controller. .

b. Supports remote restarts of the Zigbee communication processes inside the IQ Gateway software through the Enphase Installer Portal. This is to aid in remote debugging and improve customer support capabilities.

c. Improves the connectivity to Wi-Fi networks by ensuring the parameters used to tune the Wi-Fi module’s front end are appropriate.

d. Fixes the display of an incorrect battery state in Live Vitals in the Enphase Homeowner and Installer Apps when batteries have lost Zigbee communication.
6 Bug Fixes and Feature Enhancements a. Reports load name and battery profile via local API to the Enphase Homeowner App to enable the app to display these details when the system has lost cloud connectivity and is reporting to the app via local connectivity (i.e., via the local area network, assuming the phone and the gateway are on the same local area network).

b. Enhances the IQ Gateway security by integrating the (Cloud Certification Authority) CCA into gateway signing.

c. Fixes an issue wherein IQ Batteries were not charging when the Power Export Limit (PEL) is enabled in the grid profile and the battery is in savings mode.

d. Fixes an issue wherein a lot of “Systems GHz Comms Signal Low” events are sent to the Enphase cloud. Note that the excessive number of events is only seen by Enphase employees. The number of events is reduced in this software release to enable customer support teams to use internal tools to better support system owners and installers.

 

This release is being deployed in factories to all IQ Gateway, IQ Combiner, and Envoy S devices stated above. It is also being released via the Enphase Installer App for new systems as well as via remote software upgrades for existing systems. Remote software upgrades for this release will exclude systems that have only cellular connectivity.

Enphase Installer Portal release notes (23.1.0)
January 31, 2023

What’s new

  1. Registration page update
    We have updated the text on the Enphase Installer Platform that appears at the time of registration to inform users that they may be contacted via calls or text messages with updates regarding system information, upgrades, and marketing messages.
     

    account detail

     

  2. EV callout in Change of Ownership page
    After a “Change of Ownership” is confirmed, you will now see a link to learn more about the new line of Enphase EV Chargers.
     

    change of owner

     

  3. Relabelling “Ensemble Certified” to “Storage Authorized Installation Company”
    On the Company Performance Scorecard, we have updated the naming convention from “Ensemble Certified” to “Storage Authorized Installation Company” for installers who are eligible to commission Enphase Storage Systems.
     

    Ensemble Certified

     

  4. Added links to Yellow Page and Annuary Qualit’EnR
    For installers in France, we have added links to Yellow Page and Annuary Qualit’EnR in the “Ratings & Reviews” section of the Enphase Installer Network dashboard.
     

    yellow page

     

  5. Training dashboard enhancements
    We have added a “Commissioning Authorization” section in the Training Dashboard. This section shows the certifications and courses required for commissioning certain system types. Currently, this section is accessible only to the administrators.
     

    training dashboard

     

  6. Power production restrictions
    To prevent unauthorized restarting of the IQ Gateway, we have added restrictions to the “Enable Power Production” and “Disable Power Production” features. The following personnel have access to this feature:

    • System owner
    • System maintainer
    • System installer
    • Authorized subcontractors
    • System host (in case of PPA or leased systems)

     

    prod1prod2prod3prod4

     

What’s fixed

  1. Introduced more automation to improve the turnaround time for the Change of Ownership process.

  2. Ordered the Authorized Subcontractor dropdown list alphabetically on the Activation page.

  3. Improved the reliability of one-time passwords for new users.

  4. Fixed the PDF download issues of Power and Energy production graphs.

  5. Reduced the time for our systems to update when fixing meter issues from 24 hours to 12 hours.

Enphase App release notes (server 23.1.0)
January 31, 2023

What’s new

  1. Scheduling feature for grid charging of batteries
    We added a new feature that allows homeowners to schedule battery charging from the grid.

    Grid agnostic systemGrid tied

     

  2. High reserve setting warning
    Batteries were not discharging in the event of an outage. This was because the batteries were in Savings Mode or Self-Consumption mode and at 100% reserve state of charge. To help prevent this issue, we have added a warning when you set the reserve level too high.
     

    High Reserve

     

  3. Custom reports
    Homeowners can generate customized reports for a specific time frequency.
     

    custom reports

     

  4. Energy Independence renamed to Grid Dependence
    Instead of a metric for Energy Independence, the Enphase App now displays a new metric called Grid Dependence. Grid Dependence measures your system’s dependence on the grid.

    Formula for Grid Dependence: (imported energy / consumed energy) × 100
     

    Renaming

     

  5. Energy page UI update
    We updated the Energy page UI by making it more symmetrical and by improving the verbiage.
     

    Old and NewOld and New verbiage

     

What’s fixed

  1. Fixed reliability of battery profile selection.

  2. Improved load times for both the Status and Energy pages.

Enphase App release notes (mobile 3.7.1)
January 27, 2023

What’s new

The following new feature is added in the Enphase App 3.7.1 release:

Ability to delete your account

We’ve introduced a new function that enables you to delete your Enphase account directly from the Enphase App. This offers you the highest degree of control over your account information and protects your privacy. Important things to consider before deleting your account:

  • Deleting your account deactivates the account and removes certain personal information associated with your account.

  • Deleting your account does not remove data related to the Enphase system.

  • Enphase retains some information related to your deactivated account to ensure support and warranty assistance.

  • If you wish to return to the Enphase App, you can reset your password and reactivate your Enphase account.

If you have an Enphase system and you would like to delete your Enphase account:

  1. Tap “Menu” in the navigation bar.

  2. Tap “Account.”

  3. Tap “Delete Account.” You will receive a warning pop-up that prompts you to authenticate your delete action before deleting your account.

Enphase Installer App release notes (3.28.0)
January 26, 2023

Features available to all Installer App users

  1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.

    a. The installer can associate specific devices with each IQ Gateway.

    Screenshot

    b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.

    Screenshot Screenshot Screenshot

    c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.

    screenshot

    d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.

    e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.

    Screenshot

  2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.

    Screenshot

  3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.

    Screenshot Screenshot

  4. Installers can now search for sites using different criteria, and the search speed has improved.

    a. Site ID

    b. Site name

    c. ZIP code

    d. Installer reference ID

    e. IQ Gateway serial number

    Screenshot Screenshot

  5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:

    a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.

    b. Normal scanning–suitable for all other scenarios.

    Screenshot Screenshot
     

Features available to only Enphase Energy System users

  1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

  2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

  3. Improved IQ Gateway update process:

    a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.

    b. The Enphase Installer App will inform installers about the reasons for update failures.

  4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.

    Screenshot Screenshot

  5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.

    Screenshot
     

Bug fixes

  1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

  2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

  3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

  4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

  5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

  6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

  7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

  8. Fixed translation mistakes in non-English languages.

  9. Other fixes and improvements.

Enphase Installer Portal release notes (22.6.0)
January 15, 2023
What’s new
  1. Enphase O&M Marketplace integration
    An Enphase O&M Marketplace (formerly 365 Pronto) section is now visible in the Enphase Installer Portal. The Enphase O&M Marketplace integration allows for easy access from within the Enphase suite of installer applications. Enphase O&M Marketplace allows installers to accept work orders and track them all within the platform.

    Screenshot of new features in Enphase Installer Portal
     
  2. Email trigger improvements
    We have made updates to the way we trigger emails to homeowners as part of the onboarding process. These changes are designed to ensure homeowners do not prematurely receive communications to register their site before it is active.
     
  3. Mandatory PV module details
    The Activations page within the Enphase Installer Platform has been updated to make PV module details mandatory for both residential and commercial system installations. Installers will need to add the details during the installation process. If the PV module details are not available in the dropdown, there will be an option to select "Other" and submit a form with the details of the PV module being installed.

    Screenshot of Enphase Installer Portal with highlighted PV module settings
     
  4. Training dashboard changes
    The training dashboard for the Enphase Installer Platform has been updated with various enhancements. The synchronization time between the platform and the Enphase University website has been adjusted to match the actual time needed for the process. Additionally, any updates to a user's profile (such as changing companies or becoming a self-installer) will now transfer their existing certifications to the new credentials on both the Enphase University website and the Enphase Installer Portal.
     
  5. IQ Gateway firmware upgrade checks
    We have added a check to the array builder that prevents tasks from being sent to the IQ Gateway if it is not running the correct firmware version. This is to minimize errors that may occur during commissioning.
     
  6. Quick access toolbar changes
    We have expanded the links accessible in the Quick Access toolbar to now include:
    • System Configurator
    • Critical Updates
    • Documentation
    • Brand Library
    • Training

    Screenshot of Enphase Installer Portal with highlighted quick access links
     
  7. Additional validation for company registration in the Netherlands
    For installers in the Netherlands, we have added a requirement for a Chamber of Commerce number to register on the Enphase Installer Portal. This change was made to prevent homeowners from registering as installers.

    Screenshot of Enphase Installer Portal registration form
     
  8. Dynamic power exporting limit for systems in Australia
    We have enabled the ability to limit power production for a specific Gateway for systems present in Australia.

    Screenshot of Enphase Installer Portal with highlighted System Location

    Screenshot of Enphase Installer Portal with highlighted Power Production edit button
     
  9. Battery report enhancements
    We now allow the generation of battery discharge reports for specific battery units by their serial numbers. This feature is being introduced to meet the requirements of the California Incentive Program, SGIP, which mandates that homeowners and installers provide these reports for certain battery units. These reports can be created in the Reports section.

    Screenshot of Enphase Installer Portal battery report
     
  10. Account tab accessibility for non-installer company administrators
    We have updated permissions for all non-installer company administrators to provide them with access to the Accounts tab. This will ensure that they can perform necessary administrative operations smoothly.
     
  11. Grid Status column availability on the Systems page
    We have introduced a new column, Grid Status, on the Systems page within the Enphase Installer Portal. This column will provide a quick overview of the grid status for each system in an installer's fleet.

    Screenshot of Enphase Installer Portal column settings drop-down menu

    Screenshot of Enphase Installer Portal showing new Grid Status column
IQ Gateway software release notes (7.3.466)
January 6, 2023

IQ Gateway software version 7.3.466 is the next release version compliant with IEEE 1547-2018 for residential applications. It supports only the new IEEE 1547-2018 compliant IQ Gateways (SKU: ENV2-IQ-AM1-240) and IQ Combiners (SKUs: X2-IQ-AM1-240-4 and X2-IQ-AM1-240-4C).

  • Gateways supported: IQ Gateway (SKU: ENV2-IQ-AM1-240), IQ Combiner 4/4C (SKUs: X2-IQ-AM1-240-4 and X2-IQ-AM1-240-4C)

  • Countries: USA

  • Microinverters supported: IQ8 Series, IQ7 Series

  • Supported system configurations:

  1. Grid-tied Solar Only system with IQ7 Series or IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C
  2. Sunlight Backup system with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, and IQ System Controller 2
  3. Home Essentials Backup or Full Energy Independence system with IQ7 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T
  4. Home Essentials Backup or Full Energy Independence system with IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C, IQ System Controller 2, and IQ Battery 3/3T/10/10T

Note: The following features are supported only in specific configurations above:

  • Load control, generator support, and solar circuit control i.e., PV shedding are supported in configurations 2, 3, and 4.

  • Grid services are supported in configurations 3 and 4.

Release notes:

# Feature Description
1 Compliant with IEEE 1547-2018 Regulations (also present in IQ Gateway software release 7.3.463) a. Supports limiting PV active power as a percentage of the nameplate.

b. Supports enable or disable of permit service to allow or stop PV power production remotely.

c. Meets the enter service criteria, where PV power production does not start unless the system voltage and frequency are within the specified limits for the prescribed delay time. After the delay time, power is ramped linearly at a rate not exceeding the nameplate power divided by the enter service period.

d. Maintains exported active power at the point of common coupling (PCC) at less than 10% of the aggregate system rating.

e. Supports the following mutually exclusive reactive power control modes:
 
  1. Constant power factor mode: the system operates at a constant power factor

  2. Voltage-reactive power mode (volt-var): the reactive power of the system is controlled as a function of voltage using a volt-var curve

  3. Active-reactive power mode (watt-var): the reactive power of the system is controlled as a function of active power using a watt-var curve

  4. Constant reactive power mode: the system maintains a constant reactive power

f. Supports active power control for temporary frequency disturbances according to a parameterized frequency-droop (freq-watt) characteristic.

g. Supports bringing the net power export to zero before going off-grid (when commanded to do so by user).

h. Supports interoperability and data exchange over the local communication interface using IEEE 2030.5, including:
 
  1. Provision of nameplate information

  2. Provision of monitoring information, and

  3. Ability to read and write function and mode setting
2 Bug Fixes Fixes an issue where sites were unable to commission with a Zigbee range extender and could not proceed with functional validation.

 

This release is being deployed in factories to the IEEE 1547-2018 compliant IQ Gateway and IQ Combiner devices. IQ Gateway software 7.3.466 release is being deployed via remote software upgrades for the new sites that receive IQ Gateways with software version 7.3.463 or lower version from the factory for Enphase Energy Systems. Installers have to contact Enphase Support while installing Enphase Energy Systems at the site with IQ Gateway which has software version 7.3.463 or lower version from the factory.

 

Enphase App release notes (server 22.6.0)
December 30, 2022

New features

  1. Reduced load time in Live Status and Event History:

    We have significantly reduced load time for Event History and Live Status. To view Event History in the Enphase App:

    1. Tap “Menu” in the navigation bar

    2. Tap “System” and choose “Event History”

  2. Improved homeowner reporting for system errors:

    When an error occurs for either the IQ Battery or the IQ System Controller, we now display a phone number to contact Enphase Support.

What’s fixed

  1. Some of the FAQ articles were incorrectly directed to untranslated versions. These articles now direct to the correct local language.

  2. You might have observed that the generator values were not displayed in the visualization on the Energy tab in the app. That is fixed, and now correctly shows the generator contribution in consumption.

  3. Fixed an error that accidentally displayed the battery graph for some Solar Only users who have consumption monitors installed.

Enphase Installer App release notes (3.27.1)
December 15, 2022

Features available to all Installer App users:

  1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

    1st

     

  2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

    2nd

     

  3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

    3rd

     

Features available to Enphase Energy System users:

  1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

    4th

     

  2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

    Figure 1- Workflow If the wiring is incorrectFigure 2 - Workflow if the wiring is correct

     

  3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

  1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

  2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
    a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
    b. When the reading is zero (will also not allow the user to skip).

    7th

     

  3. User can now add custom details for string inverters in storage-only installations.

    Bug fixes:

    • Fixed the issue of IQ Gateway restarting after commissioning.

    • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

    • Fixed the issue where functional validation was stuck and grid transition was not happening.

    • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

    • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

    • Other bug fixes and improvements to enhance stability and security.

IQ Gateway software release notes (7.3.463)
December 7, 2022

IQ Gateway software version 7.3.463 is the next major release version compliant with IEEE 1547-2018 for residential applications. It supports Grid-tied Solar Only system with new IEEE 1547-2018 compliant IQ Gateways (SKU: ENV2-IQ-AM1-240) and IQ Combiners (SKUs: X2-IQ-AM1-240-4 and X2-IQ-AM1-240-4C).

  • Platforms supported: IQ Gateway (SKU: ENV2-IQ-AM1-240), IQ Combiner 4/4C (SKUs: X2-IQ-AM1-240-4 and X2-IQ-AM1-240-4C)

  • Geographies: USA

  • Microinverters supported: IQ8 Series, IQ7 Series

  • Supported system configurations: Grid-tied Solar Only system with IQ7 Series/IQ8 Series Microinverters, IQ Gateway or IQ Combiner 4/4C

Release notes:

# Feature Description
1 Compliant with IEEE 1547-2018 Regulations a. Supports limiting PV active power as a percentage of the nameplate.

b. Supports enable or disable of permit service to allow or stop PV power production remotely.

c. Meets the enter service criteria, where PV power production does not start unless the system voltage and frequency are within the specified limits for the prescribed delay time. After the delay time, power is ramped linearly at a rate not exceeding the nameplate power divided by the enter service period.

d. Maintains exported active power at the point of common coupling (PCC) at less than 10% of the aggregate system rating.

e. Supports the following mutually exclusive reactive power control modes:
 
  1. Constant power factor mode: the system operates at a constant power factor

  2. Voltage-reactive power mode (volt-var): the reactive power of the system is controlled as a function of voltage using a volt-var curve

  3. Active-reactive power mode (watt-var): the reactive power of the system is controlled as a function of active power using a watt-var curve

  4. Constant reactive power mode: the system maintains a constant reactive power

f. Supports active power control for temporary frequency disturbances according to a parameterized frequency-droop (freq-watt) characteristic.

g. Supports bringing the net power export to zero before going off-grid (when commanded to do so by user).

h. Supports interoperability and data exchange over the local communication interface using IEEE 2030.5, including:
 
  1. Provision of nameplate information

  2. Provision of monitoring information, and

  3. Ability to read and write function and mode setting

 

This release is being deployed in factories to the IEEE 1547-2018 compliant IQ Gateway and IQ Combiner devices.

 

Enphase App release notes (server 22.5.4)
November 29, 2022

What’s fixed:

  1. The recent Hurricane Ian revealed an error leading to Storm Guard alerts ending too early. We have increased reliability for Storm Guard by expanding the way our system calculates active storm alerts. For more information about Storm Guard click here.

  2. You might have observed an issue while granting system access to other users from the app. We have fixed that to ensure you can grant access seamlessly.

    To grant access to new users:

    1. Tap on "Menu" in the navigation bar.

    2. Click on "Account" and go to "My Access Control."

IQ8 Series Microinverters firmware version release notes (2.48.01)
November 23, 2022

Firmware release: Version 2.48.01 
Supported microinverters: All IQ8 Series Microinverters (IQ8, IQ8+, IQ8M, IQ8A, IQ8H-240, and IQ8H-208) 
Geographies: USA, Canada, and Mexico


Release notes: 

#

Update

Description

1

Upgraded DC input specification, making IQ8 microinverters more suitable for modules with higher current 

  1. Maximum continuous DC current increased to 12A (previously 10.6A) 

  1. Wider operating voltage range 16V – 58V (previously 25V- 58V) 

  1. Improved power tracking with wider MPPT voltage range 

  1. Start-up voltage lowered to 22V (previously 30V) 

2

Improvements and compliance updates

  • Compliant with IEEE 1547:2018

  • Improved firmware to handle weak AC grids

 

All new IQ8 Microinverters installed after the rollout will be auto-upgraded to this new firmware, version 2.48.01.

Use the updated Enphase compatibility calculator to determine the electrical compatibility of PV modules with the Enphase IQ Microinverters.

All IQ8 Series Microinverter documentation has been updated with the new specifications outlined above. Visit the documentation center to view these technical documents.

System Diagnostics Tool
November 10, 2022

The new System Diagnostics tool within in system dashboard gives the installers ability to issue specific commands to get the desired results based on the command selected for troubleshooting purposes.  

 

A description for each of the tasks that are available to the installers is given below. 

 

  • Provision Device - provision devices identified by comma separated list of Serial Numbers

  • Force update - force update to IQ System Controller/IQ Battery reporting to the selected Gateway

  • Change consumption meter state - change the state of Consumption Meter: Net or Total 

  • Enable/ Disable power production - enable/ disable production of power at a site 

  • Reboot Gateway - reboot the selected Gateway device 

  • Check tariff - check the Tariff details (like currency, consumption mode, consumption schedule, etc.) for the site 

  • Get Zigbee status - get status of the Zigbee device (details like serial number, channel number, etc.) 

  • DC Switch State – verify the true state of the DC switch, whether on or off 

  • Reset Ensemble device – reboot any IQ Battery device at a site. User can also view the IQ Battery device name along with the serial number 

 

Executing Tasks from the System Dashboard – User Guide 

 

  1. Log in to Enphase Installer Platform - Enphase Energy - Enlighten | Sign in to Enlighten 
     


    2. Navigate to Systems tab at the top 
    Graphical user interface, application  Description automatically generated

     

    3. Search for the desired system for which you wish to execute commands and click on the system name.

    Graphical user interface, application, Word  Description automatically generated
    4. Click on the blue System Dashboard Tab in the top right as shown to navigate to the System Dashboard.


    5. Click on the System Diagnostics tab towards the right of the top menu, as highlighted below. 


    6. Click on the dropdown with label ‘Task’. You shall be able to see a list of all tasks that can be executed for this system.


    7. Select a task to execute from the list and then click on Submit 


    8. You shall be able to see a notification that the task has been scheduled. The executed task shall also get added to the task history table in the bottom of the page. 


    9. For some of the tasks, you shall be able to see the task response by clicking on ‘Response’ button in the Result column (last column)  

IQ Gateway software release notes (7.3.120)
October 25, 2022

IQ Gateway software version 07.03.120 is the next major release version with improvements in system quality and stability, reduced commissioning time, and enhanced Zigbee wireless communication.

  • Platforms Supported: IQ Gateway, IQ Combiner 3/3C/3-ES/3C-ES/4/4C, Envoy S Metered for North America

  • Geographies: USA, Mexico, Canada, Brazil

  • Microinverters supported: IQ8, IQ7, IQ6, M-Series, S-Series

  • Supported system configurations:

    1. Grid-tied Solar Only system with M-Series or S-Series Microinverters, Envoy S Metered for North America

    2. Grid-tied Solar Only system with IQ6-Series or IQ7-Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C

    3. Grid-tied Solar Only system with IQ8-Series Microinverters, IQ Gateway, or IQ Combiner 3/3C/3-ES/3C-ES/4/4C

    4. Sunlight Backup system with IQ8-Series Microinverter, IQ Gateway or IQ Combiner 4/4C, and IQ System Controller 2

    5. Home Essentials Backup or Full Energy Independence system with IQ6-Series or IQ7-Series Microinverters, IQ Gateway or IQ Combiner 3/3C/3-ES/3C-ES/4/4C , IQ system Controller 1/2 and IQ Battery 3/3T/10/10T

    6. Home Essentials Backup or Full Energy Independence system with IQ8-Series Microinverters, IQ Gateway or IQ Combiner 4/4C, IQ System Controller 2 and IQ Battery 3/3T/10/10T

    7. Home Essentials Backup or Full Energy Independence system with M215-Series or M250-Series Microinverters, Envoy S Metered for North America, IQ System Controller 1/2, and IQ Battery 3/3T/10/10T

Note: The following features are supported only in specific configurations above: Load control, generator support, and solar circuit control i.e., PV shedding are supported in configurations 4, 5, 6 and 7. Grid Services are supported in configurations 5, 6, and 7.
 

Release Notes:
 

# Feature Description
1 Enhancements for system stability a. Improves microgrid stability in rare scenarios which in the past resulted in functional validation failures or voltage and frequency oscillations when OFF Grid.

b. Removes incorrect battery power display as 0 for line 2 by sending the right phase configuration to cloud.

c. Improves grid transitions by increasing ride through time for OFF Grid frequency limits.

d. Fixes an issue for systems with generators where microinverter power production and IQ Battery discharge levels appear to be fluctuating when the system is OFF Grid and generator is operating at less than a minimum recommended load.

e. Fixes an issue where IQ Battery oscillates between charging and discharging when at the reserve State of Charge (SoC) limit. The error was due to battery SoC maintenance logic using a marginally higher reference SoC to trigger SoC maintenance. SoC maintenance is triggered at the reserve SoC limit now and avoids errors.

f. Ensures microgrid is formed and is retained for up to 12 hours even if a communication loss has happened prior to a grid outage.

g. Enables IQ8 + IQ Battery systems to Sunlight Jump Start and power on by toggling the DC switches on the IQ Batteries when there is a Rapid Shutdown exit at night. Prior to the release in the rare scenario when the Enphase System Shutdown Switch (the Rapid Shutdown Initiator for IQ8) was used to turn the system off, while OFF Grid, the system could only be turned back on when there was PV power, i.e., during the daytime or when the utility grid power returned.

h. Fixes an issue where PV exports to grid momentarily even when the system is configured with a zero PV export limit. In prior releases, when the Power Control Systems (PCS) implementation that ensures no export to grid from battery is triggered, due to a step change in load, a momentary export to grid from PV is seen.
2 Improvements to commissioning a. Improves software upgrade architecture. Upgrades pause when MID is open i.e., the system is OFF Grid and resume when MID is closed i.e., the system is ON Grid.

b. Provides MQTT (MQ Telemetry Transport) based streaming of Power Line Communications (PLC) frequency and signal strength to cloud. This is exercised during periods when the IQ Gateway is not transmitting or receiving PLC communication. The MQTT enables the Enphase cloud to show a frequency domain view of the data post a Fast Fourier Transform (FFT). This view can be used to determine if the PLC communication in a system can be degraded or disrupted by noise in the frequency band that the IQ Gateway and microinverters use for communication.

c. Improves the reliability of firmware upgrades by retrying certain missed messages.

d. Improves reliability of firmware upgrades during commissioning by adding more retries to cover multiple failed attempts.

e. Provides “Total bytes remaining to transfer” and “Total bytes to transfer” information via REST API to Installer app during the commissioning process, enabling installers to get a better idea of total firmware upgrade time as well as time remaining for firmware upgrade to complete.

f. Avoids opening of PV and battery relays by preventing IQ System Controller update/reset during the configuration of Current Transformers (CTs). This avoids installers having to wait for relays to close to continue CT configuration and consequently reduces commissioning time.

g. Reports a “DC is turned on before AC” event to cloud when the DC switch on an IQ Battery is turned on before the IQ Battery is connected to AC power. This event indicates an incorrect power on sequence was followed for the IQ Battery. IQ Batteries must be connected to AC power before their DC switches are turned on. The event is used by Enphase cloud and Enphase customer support to educate installers and help installers avoid potential IQ Battery field failures due to use of the incorrect power sequence.

h. Avoids unnecessary firmware updates for configuration files by exposing the version of the configuration files and checking the same in IQ Gateway software before upgrading.

i. Speeds up the inventory retrieval processes which determines the devices (IQ Batteries, IQ System Controller and components within) are actively connected to the IQ Gateway to reduce overall commissioning time.
3 Enhancements to Zigbee communication a. Avoids IQ Gateway reboot by fixing a crash of the process handling Zigbee communication.

b. Reduces homeowner facing errors for lack of communication between IQ Gateway and IQ Batteries or IQ System Controller by raising the errors only if automatic recovery of Zigbee dongle is tried and has failed.

c. Adds heartbeat messaging between IQ Gateway and IQ Batteries or IQ System Controller to detect scenarios where the Zigbee radio is nonresponsive so that automatic recovery is initiated. Note that every recovery attempt shows a Zigbee communication failure event for the homeowner. This event is automatically cleared post successful recovery.

d. Fixes an issue wherein multiple events of IQ Batteries or IQ System Controller losing Zigbee communication are shown to the homeowner in Enphase App. This is done by avoiding a situation wherein the IQ Gateway repeatedly floods the Zigbee network with broadcast messages which prevent communication and then lead to communication failure events.

e. Adds retries to IQ Gateway software communication via USB to Zigbee dongle to avoid IQ Gateway manual reboot when a Zigbee dongle communication error occurs.

f. Supports firmware updates for old and new Zigbee dongles at the same time.

g. Enhances Zigbee connection recovery by incorporating an automatic Zigbee module reset on IQ Batteries and IQ System Controller. This reset triggers when the Zigbee module in these devices is stuck in an erroneous state for a long period of time after having exhausted the allowed timeout for lack of communication with Zigbee dongle connected to the IQ Gateway.

h. Improves Zigbee communication recovery by avoiding an immediate network change when the Zigbee USB dongle is disconnected and reconnected on the IQ Gateway. IQ Batteries and IQ System Controller can join the same network they were on and avoid a long-term lack of communication with IQ Gateway.

i. Reduces Zigbee communication losses due to potential non-volatile memory corruption issues.

j. Improves microgrid resiliency to Zigbee communication loss between IQ System Controller and IQ Gateway by improving communication between IQ System Controller and IQ Batteries which enables the batteries to stay operational and keep forming a microgrid.
4 Reintroduces grid services support a. Restores Grid Services programs that had been inadvertently disabled by an earlier software release.

b. Supports new modes for battery charging and discharging which can be used via Grid Services API offered by Enphase:

• Charge from grid
• Charge from solar with load priority - Excess power will be used to charge battery after serving loads
• Charge from solar with battery priority - Excess power after charging the battery will be used to serve the loads
• Discharge to load - Battery discharges to a level which is the minimum of the setpoint received from the Grid Services API and the load seen on the site
• Discharge to net load - Battery discharges to support load that exceeds the PV production amount.

c. Adds the ability to set Idle mode for IQ Batteries via Grid Services API.

d. Adds capability for

• Back-to-Back, overlapping and nested Grid Services events
• Multiple commands can be sent to IQ Gateway/Envoy S by Grid Services API and each command has a delay and a duration timer. Delay specifies the time from command receipt till the point in time when the command should be active. Duration specifies the duration of time for which the command should be active.
• Discharging or charging batteries at a specific set point rather than just at rated power
• Automatic move to idle state (prevent charge or discharge) once utility-set target State of Charge is reached

e. Enhances system behavior to honor discharge commitments in case of partial failure of IQ Batteries in a system. For example, if one IQ Battery fails the other IQ Batteries will increase their output power as much as possible to compensate for the battery which is not functional.

f. Ensures the Grid Services data persists across IQ Gateway/Envoy S reboots and system resets.
5 Enhanced interface with Enphase Cloud a. Fixes an issue wherein any local issue in IQ Gateway software while creating a performance report (microinverter, battery and meter data along with events) resulted in the abandoning the process of sending the entire performance report to Enphase cloud. Now the performance report creation continues with readings and events that do not show issues and the resultant report is sent to Enphase cloud.

b. Enables real-time alerts about grid outages for homeowners via Enphase App. IQ Gateway software sends a real time notification report to Enphase cloud containing date and time information regarding when the outage began to support this feature.

c. Allows quick debugging of IQ Gateways by Enphase customer support and engineering teams. IQ Gateway software opens a tunnel in response to a MQTT (MQ Telemetry Transport) command received from Enphase cloud. Earlier, a tunnel required manual intervention at the IQ Gateway or waiting for the ping interval set on IQ Gateway so that it communicates with Enphase cloud and receives the command to open a tunnel.

d. Fixes an issue wherein a system would reject an Enphase app-based command to go On Grid, incorrectly citing a lack of grid i.e., power outage. This issue was seen in a prior software release, when the Enphase App was used to command the system to go ON Grid, after having previously commanded the system to go OFF Grid.

e. IQ Gateway software reports a special event for IQ Batteries which do not sense AC voltage. This event is exposed to installers and is also used by Enphase customer support to educate installers on the risk of a potential RMA due to IQ Batteries discharging down to irrecoverable State of Charge (SoC) levels while turned on and not connected to AC power.

f. Provides a new REST API to update IQ Battery serial numbers into non-volatile memory as a safeguard against memory corruption causing batteries to lose their serial number.

g. IQ Gateway software immediately sets reserve the State of Charge (SoC) level received from Enphase cloud on to the IQ Battery instead of waiting for the next planned write cycle. This enables all batteries to charge/discharge as required by the new reserve SoC limit, immediately eliminating delays in the system’s reaction to reserve SoC changes.
6 Improvements to system restart while in a microgrid a. Post a microgrid collapse due to overload, the IQ Battery firmware now does at least 40 system restart retries to increase the likelihood of a successful restart. The restarts are spaced out in exponentially increasing time intervals.

b. Fixes an issue wherein a false detection of a PV breaker being opened by IQ System Controller during a Sunlight Jump Start leads to repeated failures of the system restart.
7 Bug fixes and feature enhancements a. Fixes an issue wherein IQ Battery is charging from grid to maintain the State of Charge (SoC) even when SoC is higher than reserve SoC for backup-capable sites and when above Very Low SoC (VLS) threshold for Grid Tied non-backup battery sites. As of this IQ Gateway software release IQ Battery only charges from grid when SoC is below reserve SoC for backup-capable sites and when SoC is below VLS for Grid Tied sites.

b. Improves Rapid Shutdown exit behavior i.e., behavior when the Enphase Energy system is turned on using the Enphase Energy Shutdown Switch (Rapid Shutdown initiator for grid forming IQ8 microinverters). If Rapid Shutdown exit happens when grid is available, the home is immediately connected to the grid but the IQ Batteries and IQ8 PV are only connected to the home and grid after the requisite entry service time period has elapsed. If Rapid Shutdown exit happens when the grid is not available, the home is immediately powered on via IQ Batteries and IQ8 PV. However, when the grid eventually comes back, the system waits for the requisite entry service time period before closing the Microgrid Interconnect Device (MID) relay to connect the home, IQ Batteries and IQ8 PV to the grid.

c. Fixes an error which resulted in an “Exception occurred during execution” error being reported on the Enphase cloud administration portal in response to battery mode or tariff changes via the SITE_SETTINGS REST task. Note this error was only visible to Enphase internal personnel and had no effect on site functionality.

d. Fixes an issue where retired IQ Batteries were mistakenly unretired.

e. Fixes an issue wherein IQ Batteries were not discharging after a Zigbee range extender is provisioned on the system.

f. Fixes an issue wherein PV production is set to 0 after a hardware-based power export limit is enabled and then cleared via Enphase Installer Platform.

g. Grid profile is propagated after a timeout even if the DER relay (s) in the IQ System Controller are not closed. This helps in propagation of special grid profiles in systems where grid voltage/frequency are out of range of normal operation.

h. Fixes an issue wherein USB failure errors are not cleared due to the IQ Gateway rebooting and the error persists unnecessarily on Enphase app.

i. Improves recovery of Power Line Communication (PLC) between IQ Battery controller and IQ8X-BAT microinverters by automatically detecting loss of PLC to all micros and restarting the PLC stack, which then restores communication.

j. Fixes an issue wherein redundant tariff tasks are issued to the system by the Enphase cloud.

k. Fixes an issue where Very Low SoC (VLS) values, that can be set between 5% and 30% by homeowners in Enphase App, were sent to the IQ Gateway but were not successfully propagated to IQ Batteries.

l. Fixes an issue in systems with generator integration where, after generator trips post a Low Voltage or Low Frequency Ride Through the system does not resume a microgrid with IQ Batteries and PV.

m. Fixes an issue when post IQ Battery based system restart, at or below Very Low SoC (VLS) threshold, the batteries sometimes went to a Grid Tied state incorrectly and stopped forming a microgrid.

n. Fixes an issue when the system transitions to Generator Mode with a generator connected, yet the IQ Battery incorrectly shows OFF Grid instead of Generator Mode.

o. Fixes an issue with IQ Battery state toggling between ON Grid to Islanding to Grid Tied when Rapid Shutdown is initiated while the system is OFF Grid. This is seen in systems with IQ System Controller 2, IQ Batteries and IQ8 PV.

p. Automatic recovery of IQ Battery from internal errors is improved to handle back-to-back power transistor driver faults.

q. Fixes a rare issue where IQ System Controller settings did not change to the correct Multi Mode OFF Grid settings but stayed in a Grid Tied state during Low Voltage Ride Through (LVRT) condition.

r. Fixes an issue where IQ Battery is not reporting normally, and reports issues post reconnection with IQ Gateway/Envoy S.

s. Enhances protection features to prevent IQ Battery power transistor failures during IQ8X-BAT firmware upgrades.

 

This release is being deployed in factories to the IQ Gateway and Envoy S based devices stated above and through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

Enphase Installer Portal release notes (22.5.0)
October 20, 2022

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

  1. Training Dashboard Enhancements

    We have improved the recently launched training dashboard feature to improve user experience. Users will now be able to:

    • exporttables in a csv format.

    • view their learning path progress status inpercentages.

    • show learning paths available by region

    • view course completion dates for each learning path.
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  2. Labor Reimbursement Update

    We have updated the labor reimbursement process in the Enphase Installer Platform to reconcile with the latest changes within our terms and conditions.

  3. Reverse CT Polarity Logic

    If Production and Consumption Meters are installed incorrectly at the time of commissioning, the installer can now reverse the polarity remotely. This can be achieved by clicking the “Reverse Polarity” button through the CT Summary Page on the respective system page’s Devices Tab.

  4. Default Changes for CT Product Reading

    For sites with Production or Storage Meters installed, settings will now default to Meter Measurements or Storage Meter Measurements.
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  5. Company Performance Scorecard Availability for Mexico Region

    Changes were made to the company performance scorecards to ensure that parameters for Mexico and the United States appeared the same.

  6. Array Builder Serial Number Validity Check

    When a Serial Number is scanned within the Array Builder it is now validated at that time for inconsistencies and an appropriate error message will be displayed to the user.
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  7. System Diagnostics Tool Enhancements

    The new System Diagnostics tool within in system dashboard gives the installers ability to issue few commands to get the desired results based on the command selected for troubleshooting purpose. The history of all the commands issued can be viewed within the table

    • Clear all IQ System Controller errors - clear the selected errors from IQ System Controller reporting to the selected Gateway

    • Provision Device - provision devices identified by comma separated list of Serial Numbers

    • Force update - force update to IQ System Controller/IQ Battery reporting to the selected Gateway

    • Change consumption meter state - change the state of Consumption Meter: Net or Total

    • Enable/ Disable power production - enable/ disable production of power at a site

    • Reboot Gateway - reboot the selected Gateway device

    • Check tariff - check the Tariff details (like currency, consumption mode, consumption schedule, etc.) for the site

    • Get Zigbee status - get status of the Zigbee device (details like serial number, channel number, etc.)

    • DC Switch State – verify the true state of the DC switch, whether on or off

    • Reboot Zigbee – restart the Zigbee device in the IQ Gateway

    • Reset Ensemble device – reboot any IQ Battery device at a site. User can also view the IQ Battery device name along with the serial number
      MicrosoftTeams-image (3).png

What’s Fixed?

  1. Canadian Installer Tax Forms while Submitting Reimbursement Requests

    Installers in Canada who are submitting reimbursement requests will now see the correct tax form displayed.

Enphase App release notes (server 22.5.0)
October 20, 2022

What’s New

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New Features

  1. Enphase app system tutorials

    We added a new section called "Know Your System" which includes content related to how to use your Enphase app and system.

    To access the tutorials,

    1. Tap on “Menu” in the navigation bar

    2. Select “System” and click on “Know Your System”
      1.png

  2. Electricity Rate changes

    We added more granularity to the start and end times of tariffs. Users can now input their rate plans more accurately with 15-minute increments.

    To update Electricity rate manually,

    1. Tap on “Menu” in the navigation bar

    2. Select “Settings” and click on “Electricity Rate”

    3. Click on “Import Rate” and choose “Manual”

  3. Set a schedule to charge your battery from grid

    For grid tied battery system users in France, we added the option to schedule charging their batteries from the grid.

    To schedule when to charge your batteries from grid

    1. Tap on “Menu” in the navigation bar

    2. Select “Settings” and click on “Battery”

    3. Go to advanced settings and toggle “Charge battery from grid”
      2.png

 

What’s fixed:

  1. Updated log-in message for inactive users

    For users with inactive Enphase accounts who are trying to log-in to the app, we updated the text to show users the account’s inactivity and to contact their installers to resolve the issue.

IQ Gateway software release notes (7.4.28)
October 12, 2022

IQ Gateway software version 7.4.28 of IQ Gateway Metered supports embedded software with Microinverters, IQ Battery VDE Compliance and Enphase cell modem support on top of software version 7.4.7.

  • Platforms Supported: IQ Gateway Metered

  • Geographies: Germany and Belgium only

  • Micro-inverters supported: IQ7

  • Supported System Configurations:

    1. Grid tied Solar Only System with IQ7 series Microinverters, IQ Gateway Metered

    2. Grid tied Solar and Storage System, with IQ7 series Microinverters, IQ Gateway Metered, IQ Battery 3T/10T

    3. Grid tied Solar and Storage System, with non-Enphase PV (SMA, Fronius, Kostal, Solar Edge, Solar Max), IQ Gateway Metered, IQ Battery 3T/10T

Release Notes:

# Feature Description
1 Compliant with VDE and EnFluRi Regulations a. Supports dynamic power export limit (PEL) as per the grid definition.

b. Supports active power feed-in monitoring at the grid connection and limits it below the defined active power limit curve (PAV,E) which is agreed with the network operator.

c. Support to follow the power gradients of the maximum active power (PA max) to increase or decrease the active power of the power generation system.

d. Introduces EnFluRi compliance requirements for Germany. The battery import or export to grid is curtailed in a fast manner as per the curve specified in the VDE-FNN Guideline for Energy Storage.
2 Enphase Cell Modems Support The Enphase cell modems now supported by IQ Gateway Metered for plug-and-play install are

a. CELLMODEM-02
b. CELLMODEM-M1-06-AT-05
3 Bug Fixes and Feature Enhancements a. Reduces commissioning time for systems with IQ Gateway configured with default grid profile and IQ Relay opened.

b. Fixes an issue of oscillations in PV production power due to phase association of microinverters not occurring during commissioning.

c. Improved reliability of reporting data to the Enphase cloud following a period when the system was offline.

d. Fixes a battery import from grid issue for 3-phase systems.

e. Fixes an issue where system started exporting to grid even when the system configured to zero export limit and causes oscillations in PV production.

f. Fixes a commissioning issue where the grid profile propagation with IQ Battery would not complete due to re-initiating the commissioning sequence for the ZigBee repeater provisioning.

g. Fixes an issue where an IQ Gateway error was displayed when changing the grid profile.

 

This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

Enphase Installer App release notes (3.27.0)
October 11, 2022

Features available to all ITK users

  1. In order to avoid scanning an incorrect bar code, the Enphase Installer App will now allow users to scan only when the camera is aimed at barcodes and will give an indication which bar code is being read.

    QR Matrix AR.jpg

  2. Installers will now receive important commissioning information through push notifications on Android and iOS.

  3. Installers can now view commissioning walkthrough videos directly within the app. The link to see the video is Support -> Video Library

    Picture2.png

  4. For a multi-IQ Gateway site, Installer Toolkit will remind users to
    a. Create arrays
    b. Assign microinverters to array
    c. Assign arrays to IQ Gateway before provisioning

    Picture3.png

  5. Grid profile improvements:
    a. The Enphase Installer App will now display the most common grid profiles with an option to view/select all grid profiles if needed
    b. Installers can also search and filter grid profiles applicable to specific states and country

    Grid Profile.jpg

  6. The Enphase Installer App will now show the correct error messages to installers who do not have appropriate login access.

    image_4.jpg

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  7. Installers are now asked to clear download manager cache if the IQ Gateway software download is not completed within 30 mins.

    Image_6.jpg

  8. Array builder module improvements to enhance user experience:
    a. Easier scanning b. Early validation of serial numbers

  9. Grid profiles will now always auto-download.

  10. Additional messages to be provided during meter configuration
    a. Remind installer not to switch OFF IQ Gateway when they’re switching OFF the PV breaker
    b. Remind user to turn ON PV breaker after enabling production meter if consumption meter is not present on the site

    Image_7.jpg

  11. Installer app now informs the user of insufficient device space when attempting to download the latest IQ Gateway software.

    Image_8.jpg

Features available to only to Enphase Energy Systems Installers

  1. The user can now enter any String Inverters and do not have to choose the device type from a finite list

    Image_9.jpg

  2. Enphase Installer App will now provide more information to users while provisioning Enphase energy systems.

    Image_10.jpg

  3. When the ESS is updating, a message is presented to inform users not to power cycle the devices.

    Image_11.jpg

  4. For Grid tied IQ batteries in ITALY,
    a. The user can now only select ‘Self-Consumption’
    b. The App will set battery mode to ‘Self-Consumption’ with 100% SOC during consumption meter wizard

  5. The Enfluri test during functional validation will now be conducted only for Grid-Tied IQ8 battery sites in Germany and Belgium.

  6. If the site already has pre-installed third party PVs, the app will inform users to use a second pair of consumption CTs.<

    Image_12.jpg

  7. The app will remind Installers to connect the L1 and L2 wires correctly from the grid through the Main Service Panel, IQ System Controller to the Combiner.

    Image_13.jpg

  8. Added instruction while the Enphase Installer App is discovering BLE

    Image_14.jpg

Bug Fixes

  • Fixed the issue where uploading grid profile failed from the Installer App for a PV only system.
  • Fixed the issue where incorrect provisioning state is shown due to micros not reporting in Enphase storage systems.
  • Fixed the issue where Installer App not allows functional validation with generator meter disabled.
  • Fixed the issue where Installer App incorrectly asks installer to update PV only systems in EMEA if the string inverter checkbox is checked. Now the update is necessary only when string inverter details are added.
  • Fixed the issue in IQ Battery device replacement workflow
  • Fixed the issue where the System Controller resets after ESS update and results in unexpected reading in consumption meter wizard.
  • Fixed the issue where the time duration set for Exercise mode option for generator does not reflect in Enphase App.
  • Fixed the issue where Installer app prevents users from commissioning battery only sites without microinverters.
  • Fixed the issue where Installer App wrongly allows the user to leave the site after one gateway is commissioned in a multi-gateway system.
IQ Gateway software release notes (7.0.155)
September 20, 2022

IQ Gateway software version 07.00.155 comes with a fix for communication failure of the IQ Battery in the system.

  • Platforms Supported : IQ Gateway

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : IQ8-Series Microinverters

  • Supported System Configurations :

    1. Sunlight Backup systems with IQ8-Series Microinverters, IQ Gateway, and IQ System Controller 2

    2. Home Essentials Backup or Full Energy Independence systems with IQ8-Series Microinverters, IQ Gateway, IQ Battery 3/3T/10/10T, and IQ System Controller 2

Note: Load control (i.e. PV shedding) and generator support features are available for system configurations mentioned above.

 

Release Notes:

# Feature Description
1 Bug fixes for local Zigbee communication Fixes an issue wherein excessive write and erase cycles caused flash corruption and resulted in unstable communication between IQ Battery, IQ System Controller 1/2 and IQ Gateway/Envoy S.

 

This release is being deployed through the Enphase Installer App for new systems.

IQ Gateway software release notes (7.3.78)
September 20, 2022

IQ Gateway software version 07.03.78 comes with a fix for communication failure of the IQ Battery in the system.

  • Platforms Supported : IQ Gateway, Envoy S Metered for North America

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : M-Series, IQ6-Series, IQ7-Series

  • Supported System Configurations :

    1. IQ6-Series and IQ7-Series Microinverters, IQ Gateway, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

    2. M215/M250 Microinverters, Envoy S Metered for North America, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

Note: Load control (i.e. PV shedding) and generator support features are available for system configurations mentioned above.

 

Release Notes:

# Feature Description
1 Bug fixes for local Zigbee communication Fixes an issue wherein excessive write and erase cycles caused flash corruption and resulted in unstable communication between IQ Battery, IQ System Controller 1/2 and IQ Gateway/Envoy S.

 

This release is being deployed through the Enphase Installer App for new systems.

Enphase Installer Portal release notes (22.4.2)
September 16, 2022

What's fixed?

Rectification of array builder issue where the position of microinverters was jumping when the serial numbers were scanned

Few issues were observed during the commissioning process within the Enphase Installer App while the user was adding Microinverters to the Array Builder. These issues were impacting the commissioning experience and time.

Microinverters, which were being scanned on to respective panels within the Array Builder, were seen to be jumping positions and being assigned to panels in which it was not meant to be. Moreover, if a Microinverter was being scanned twice, the Microinverter was getting assigned at both the places leading to further confusion. To rectify these pending issues, the user was required to unassign the Microinverter from the panels and then assign it back again to the correct panel. All of this resulted in increase of the commissioning time.

As part of the fix, we made sure that an already assigned Microinverter is not being assigned to another panel if it is being scanned twice. Instead, we are displaying the appropriate message to the user that the concerned Microinverter has already been assigned to another panel. This fix will also ensure the problem of Microinverters jumping from one panel to another and getting assigned is also fixed automatically.

EIP-img.png

Enphase App release notes (server 22.4.2)
September 16, 2022

What’s Fixed

  1. Battery settings are not correct

    For homeowners with grid tied battery systems, you might have noticed your default battery reserve not setting reliably. We have fixed this issue.

  2. Electricity rate changing when battery settings are changed

    You might have observed electricity rates changing when battery settings are changed. We have fixed this issue and electricity rates will change only when you update them.

IQ Gateway software release notes (7.0.153)
September 9, 2022

IQ Gateway software version 07.00.153 supports IQ8-Series Microinverters with integrated MC4 connectors and improves the interface for enabling/disabling power production.

  • Platforms Supported : IQ Gateway

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : IQ8 -Series Microinverters

  • Supported System Configurations :

    1. IQ8-Series Microinverters, IQ Gateway, and IQ System Controller 2: Grid-forming Sunlight Backup system

    2. IQ8-Series Microinverters, IQ Gateway, IQ Battery 3/3T/10/10T, and IQ System Controller 2: Grid-forming Home Essentials Backup or Full Energy Independence system

Note: Load control (i.e. PV shedding) and generator support features are available for system configurations mentioned above.

 

# Feature Description
1 Bug fixes for the Enable/Disable Power Production feature in Enphase Installer Portal (formerly Enlighten Manager) Fixes an issue where after disabling power production via the Enphase Installer Portal, the button to re-enable power production was never available. Now the button changes to a blue button with text stating “Enable Power Production” after the IQ Gateway has successfully disabled power production on the microinverters and has reported this to the Enphase cloud.
2 Support for IQ8-Series Microinverters with integrated MC4 connector The previous modeles of IQ8-Series Microinverters had a provision for an adapter cable. The new model has an integrated MC4 connector and no adapter cable. The SKUs for the previous model had a character ‘2' in the name which is replaced by letter 'M’.
e.g.; Previous model SKU ‘IQ8PLUS-72-2-US’ is named as ‘IQ8PLUS-72-M-US' for the new model.
The released version of software supports IQ8-Series Microinverters with integrated MC4 connectors along with the older models as well.

 

This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

IQ Gateway software release notes (7.0.93)
September 9, 2022

IQ Gateway software version 07.00.93 supports IQ8-Series Microinverters with integrated MC4 connectors in North America and gives enhanced security to handle grid profiles.

  • Platforms Supported : IQ Gateway, Envoy S Metered, IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  • Geographies : USA, Mexico, Canada and Brazil

  • Microinverters Supported : M-Series, S-Series, IQ6, IQ7, IQ8

  • Supported System Configurations :

    1. M-Series/S-Series microinverters + Envoy S Metered - Grid Tied System

    2. IQ6/7/8-Series Microinverters + IQ Gateway/ IQ Combiner 3/3C/3-ES/3C-ES/4/4C - Grid Tied System

Release notes:

 

# Feature Description
1 Enhanced security to handle grid profile Brings security enhancements to handle the grid profile in the system.
2 Support for IQ8PV Microinverters with integrated MC4 connector The previous models of IQ8-Series Microinverter had a provision for adapter cable. The new model has an integrated MC4 connector and no adapter cable. The SKUs for the previous models had a character ‘2' in the name which is replaced by letter 'M’.
e.g.; Previous model SKU ‘IQ8PLUS-72-2-US’ is named as ‘IQ8PLUS-72-M-US' for the new IQ model.
The released version of software supports IQ8-Series Microinverters with integrated MC4 connectors along with the older models as well.
3 Bug fixes for the Enable/Disable Power Production feature in the Enphase Installer Portal (formerly Enlighten Manager) Fixes an issue in versions prior to 7.0.93 where after disabling power production via the Enphase Installer Portal, the button to re-enable power production was never available. The button now changes to blue with text “Enable Power Production” after the IQ Gateway has successfully disabled power production on the microinverters and has reported this to the Enphase cloud.

 

This release is being deployed in factories to the IQ Gateway and Envoy S based devices stated above.

IQ Gateway software release notes (7.3.76)
September 9, 2022

IQ Gateway software version 07.03.76 supports IQ System Controller improvements.

  • Platforms Supported : IQ Gateway, Envoy S Metered for North America

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : M-Series, IQ6-Series, IQ7-Series

  • Supported System Configurations :

    1. IQ6-Series and IQ7-Series Microinverters, IQ Gateway, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

    2. M215/M250 Microinverters, Envoy S Metered for North America, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

Note: Load control (i.e. PV shedding) and generator support features are available for system configurations mentioned above.

 

Release Notes:

# Feature Description
1 Bug Fixes and Feature Enhancements Fixed a bug which results in failures to update IQ System Controller firmware due to firmware carried by the IQ Gateway having earlier timestamp

 

This release is being deployed through the Enphase Installer App for new systems.

Enphase Installer App release notes (3.26.1)
August 29, 2022

Features available to Enphase Storage users

  1. For a system with new IQ System Controller 2 devices, the Installer App will remind the users to connect IQ Gateway to breakers in the IQ System Controller 2. The user can easily verify if the connections are correct by following the instructions shown in the Installer App.

    IQ System Controller 2 devices.png

  2. The Installer App will inform users to turn OFF the PV breakers in the combiner and not to use breakers in system controller when enabling “generator” meters.

    Image 2.png

  3. The Installer App will inform users to connect Rapid Shut Down switch only after all the breakers in the combiner are turned OFF.

    Image 3.png

Bug fixes

  • Fixed the issue where Installer App incorrectly showing provisioning as incomplete in commissioning steps screen even when the provisioning was successful

  • Fixed the issue where Installer App incorrectly blocking IQ8 PV only commissioning if the IQ8 training is not done on Android device

  • Fixed the issue where Installer App allowing provisioning button to be clicked twice in iOS leading to errors

  • Fixed the issue where Installer App incorrectly enabling ‘Charge from Grid’ if Functional Validation was started but not completed

  • Other fixes and improvements

Enphase App release notes (server 22.4.0)
August 10, 2022

What’s New

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New Features

  1. In-app messaging & PUSH notification enhancements during grid outage

    For homeowners with IQ System Controller, we have made the support page for best practices during outage more accessible in the pop-up that comes on status page next to grid status. To intimate you regarding the grid outage in all possible ways, we will by default send a push, text and email if you haven’t already set your preferences.

    To learn how to stay powered during grid outage,

    1. Look for your grid status in the Status page

    2. If you are Off Grid, click on the “info-icon” next to the grid status

    3. To access the support article, tap on “Learn More”

      Screenshot-1.png

  2. Energy Independence calculation: clarifications and explanation added

    For homeowners with consumption meters, we have added clarification that Energy Independence is different from Net Metering to avoid confusion

    To learn about Energy Independence click on the info icon next to Energy Independence value on the Status page

    Screenshot-2.png

    Refer to this article, What does my ‘Energy Independence’ score mean?, to learn more about Energy Independence. To access this article from your Enphase App

    1. Click on “Menu” in the navigation bar

    2. Select “Support” and tap on “Browse all FAQs”

    3. Click on “Energy Independence score”

  3. Storm Guard Enhancements

    For homeowners with batteries, Storm Guard has been upgraded to fix tracking problems that may have caused unexpected transitions from Full Backup mode to other modes, even when a storm or other emergency event is still ongoing.

 

What’s fixed:

  1. Live Status Stability

    You might have observed that sometimes Live Status in your app is unstable. We have fixed that and improved the stability of Live Status

  2. Automatic reset of Export Rate

    For homeowners with multiple gateways and with atleast one gateway having lower software version (<6.0.0) you might have noticed that your export electricity rate gets reset. We have fixed it and now your Export Rate will not be reset after you enter.

Enphase Installer Portal release notes (22.4.0)
August 10, 2022

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

  1. Rectification of Gateway Reimbursement Logic

    The Gateway Labour Reimbursement logic in Enphase Installer Portal was not functioning as designed. It was enabling installers to raise reimbursement request for IQ Gateways installed before 1st October, 2020.

    The logic was fixed in the Enphase Installer Portal to only show the correct Gateways that will be eligible for Labour Reimbursement. In accordance with our terms and conditions, Gateways having an installation date before October 1, 2020 will no longer be eligible for reimbursement from the Enphase Installer Portal.

  2. Slew Rate Parameter addition for Dynamic PEL in Germany

    Slew Rate is a mandatory parameter to setup Dynamic Power Exporting Limit (PEL) in Germany. Additionally, Gateway versions greater than 7.4.10 require a Slew Rate parameter.

    While setting up the Dynamic PEL for systems based in Germany, users will be asked to mandatorily input a new parameter named Slew Rate (measured in Watt / Sec).

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  3. Meter CT Measurements information addition for Negative Consumption

    There were issues reported that the issues related to Meter CT measurements are confusing in nature and need to be more specific.

    Analysis of this issue provided us the insight that most of these issues were caused due to negative readings observed for Production/ Consumption measurements. For installers to be better informed, we have included an info icon whenever a Meter issue related to CT Measurements is observed. Clicking on that info icon will show accurate message to the user regarding the probable reason of occurrence of the issue.

  4. Diagnostic Mode Tasks for Cell Modem Sites from Enphase Installer Portal

    Enabling diagnostic mode remotely for a cellular site, enable it to behave as if it is on a broadband site. This will allow verification of system production much quicker than is done today, where one needs to wait for 6 hours at least for verification of system production for cellular sites.

    In the Gateway Page, for cellular sites, installer can select Diagnostic Duration in the report settings after selecting Low Bandwidth. This will enable installers to verify system production in a quicker manner by giving them the flexibility to choose the time interval in which they wish the data to be reported to Enphase Cloud.

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  5. Addition of 230 V 3-Phase Selection for ROW Commercial Sites

    For commercial systems in the rest of the world (ROW) region, the requirement was to provide the user with the phase option of 230 V 3-Phase.

    Based on this, user has been given the option to select the 230 V 3-Phase option in Enphase Installer Platform for ROW Commercial Sites.

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  6. Array Builder UI Improvements

    We introduced the following features to improve the experience for the user while accessing the Array Builder application.

    • User will now be shown the Array Names next to the array that has been built in the Array Builder.

    • User will now be able to filter and only view arrays that are reporting to a specific Gateway if they wish to within the Array Builder.

    • User will now be able to view individual module level information within the Array Builder application.

    Table  Description automatically generated

    Table  Description automatically generated

  7. Auto-Zoom functionality in Array Builder

    Users reported that the auto-zoom functionality in Array Builder can increase the turnaround time, especially when creating large arrays. It hinders the seamlessness at the time of array creation.

    To resolve the issue, we have introduced a feature in Array Builder, which will enable users to disable the Auto-Zoom functionality, if they wish to.

    Graphical user interface, application, website  Description automatically generated

  8. Performance Improvement for the Enphase Installer Portal

    The performance issues are observed in the Systems page the Enphase Installer Portal. The performance improvements are made to enhance the user experience of the Enphase Installer Portal.

Enphase Installer App release notes (3.26.0)
June 23, 2022

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Installer toolkit /Enphase Installer app now uses new Enphase devices names as described here.

Features available to all Enphase Installer App (ITK)

  1. Installer would now be able to connect to IQ Gateway AP network mode directly from Enphase Installer App without going to the phone settings and selecting Wi-Fi network

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Features available to Enphase Storage users

  1. Enphase Installer App will now show the IQ Gateway update progress in the main screen without the need for scrolling

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  2. Installer would now be shown auxiliary contact state during auxiliary contact validation to provide better assistance during commissioning

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  3. The Enphase Installer App will now provide instructions to debug when one or more storage devices are not discovered over BLE during provisioning.

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  4. You can now get real-time status of storage device software update. The Enphase Installer app will display the speed of update and accurate intermittent device status

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  5. While commissioning Enphase Storage System with IQ System Controller 2, The Installers would be notified to switch ON the rapid shutdown initiation switch if the switch was OFF during provisioning.

 

Bug fixes

  • Fix for IQ Gateway software update failure issues

  • Fix for scanned IQ Gateway not supporting Enphase storage devices error

  • Fix for issue where installers were incorrectly asked to enter permit details before provisioning

  • Fix for issue when devices showing status ready for validation but in FV ESS starts again

  • Fix for issue where user incorrectly allowed to start functional validation when the system was Off-Grid

  • Fix for issue when generator status shown as ‘NA’ in non-AP mode incorrectly

  • Fix for the Enphase Installer App not notifying the user if the microinverters were not producing at the end of commissioning

  • Fix for the Enphase Installer App not letting users know they do not need to be on ESS update screen for update to continue

  • Fix for the Enphase Installer App incorrectly enabling the meters if the user disconnected from the IQ Gateway during meter wizard

  • Fix for delayed start of IQ System Controller software update due to Envoy reboot

Enphase Installer Portal release notes (22.3.0)
June 8, 2022

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

 

Enphase product name changes

As part of the recently announced series of name changes across our entire product line, in this release, you will start to see the new names show up within our web application.

The following table highlights the key changes and updates that were introduced with this release.

Old Name New Name
Encharge IQ Battery
Enpower IQ System Controller
Envoy IQ Gateway
IQ Commercial Envoy IQ Commercial Gateway
IQX Microinverter IQ8 Microinverter
Encharge PCU IQ Battery PCU
Envoy Gateway Gateway
IQ Combiner IQ Combiner (no change)
Envoy-R/ Envoy-S Envoy-R/ Envoy-S (no change)
IQ8X Microinverter IQ8X Microinverter (no change)
Q Relay IQ Relay

 

 

Training Dashboard Enhancements

A new and more detailed Training Dashboard has been released for our installer partners to track the training status for each course taken through Enphase University at both the user and company levels.

  • Installers will be marked as Enphase certified once they have completed both the installation certification process and design certification training (design certification is assessed at a user level rather than at the company level).

  • Installer admins will now be able to see user and company status for all associated branches/divisions/subsidiaries.

 

System Dashboard for all system types

The Installer Portal System Dashboard was originally designed specifically for troubleshooting battery/storage systems. With this release, the System Dashboard has been modified to support all relevant system configurations including:

  1. PV + Storage:
    Microinverters + Gateway + IQ Battery + IQ System Controller + Meters + Other wireless devices

  2. PV only in case of IQ8PV:
    Microinverters + Gateway + IQ System Controller + Meters + Other wireless devices

  3. PV + Storage for EMEA:
    Microinverters + Gateway + IQ Battery + Meters + Other wireless devices

  4. PV + Storage + Generator:
    Microinverters + Gateway + IQ Battery + IQ System Controller + Meters + Generator + Other wireless devices

  5. String Inverter + IQ Battery:
    String inverter + Gateway + IQ System Controller + IQ Battery + Meters + Other wireless devices

 

System dashboard for storage systems:

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System dashboard for PV only system:

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Reverse CT Polarity

Installers will now be able to swap CT polarity directly from the production/consumption summary page.

  1. For a single-phase system, an installer can easily reverse polarity immediately, directly from within the page.

  2. For a multi-phase system, a commercial installer will have to select the specific lines/levels (L1, L2, L3) for which they want to reverse the polarity.

  3. After selecting the specific lines, polarity will be reversed for those lines (and those lines only).

  4. A message will now be shown on the production/consumption summary page if the polarity has been reversed by an authorized user.

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What’s been fixed?

Certification status after the completion of the design course now works properly

In previous versions, even after companies/users completed our Enphase design review course material, the certification flag was not enabled, which prevented Installers from starting the commissioning process. This is now fixed so that the certification flag is enabled correctly.

Entire array deletion from array builder

There was previously an issue reported for Array Builder, where the user was not able to delete the entire array all at once. Only deletion of a single panel within the array was working. As part of this update, this issue has been resolved. Users will now be able to delete the entire array by simply clicking on the delete button after selecting the entire array.

Portuguese translations on the registration page

Some of the information on the Portuguese version of our installer registration pages was not translated accurately in previous releases. As part of this release, we have updated and corrected these mistranslations.

Updating emails with product name changes

Previously, emails sent from the Enphase Cloud to end-users included references to the term Enlighten. These have all been changed to the new name, Enphase Installer Portal.

Sender details, along with the subject line and content in all emails have been updated in accordance with the new naming system.

Enphase App release notes (server 22.3.0)
June 8, 2022

What’s New

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New features

  1. New Warning message

    If any devices stop reporting to your system normally, you’ll now see a new warning message that indicates there’s an issue on the home screen, and in your notifications. If the issue persists, the Enphase App will alert you with an error message to contact your Installer. Also, we have updated the status to normal, warning and error

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  2. Enlighten emails are now Enphase emails

    You will now receive emails from Enphase instead of Enlighten for all communications regarding your system.

  3. Explore Enphase section updated

    We have added new video content to educate you more about Enphase products and capabilities. To go into Explore Enphase section

    1. Select ‘Menu’ from the navigation bar in the app

    2. Tap on ‘Explore’

 

What’s Fixed

  1. Autofill not working for Grid toggle verification

    For some iOS users, autofill was not working for the grid toggle verification code. This has been fixed, and the Enphase App will automatically fill in the four-digit verification code if the screen is open when the text is sent.

  2. Live Status is incorrect when the grid status is unknown

    Now, any time the grid status is unknown, Live Status will display an error message to alert you that it may not be loading correctly due to communication loss with System controller

  3. Live Status energy flow incorrect during a grid service event

    Now, whenever you have an active grid services event, you will now be able to view the correct energy flow for your home.

  4. Load Control display issues in Live Status

    For homeowners with Load Control, we’ve improved the overall clarity, readability, and performance of the data.

  5. Grid toggle available during grid outage

    Issue with grid toggle during outage has been fixed and and now when there is a grid outage an alert is displayed, and the toggle is disabled until the grid becomes available.

  6. Electricity rate graph displays incorrectly

    Off-peak and peak rate graph colors are no longer loading as identical colors.

Enphase Installer App release notes (3.25.3)
May 16, 2022

Bug fix:

  • Fixed the issue of the Installer app wrongly showing the ‘Comms kit as not ready’ message before provisioning. The user will now be able to provision storage devices immediately after connecting Comms kit to IQ Gateway.

Feature available to all ITK users

  • Installers commissioning a PV only system with IQ7/IQ6 or M-series microinverters will now be asked the model of cell modem connected. Since the Enphase cell modem only works with IQ Gateway software version 6.0.0 and above, the Installer app will now mandate the IQ Gateway software update for the site.

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Enphase Installer App release notes (3.25.2)
May 10, 2022

Feature available to all Installers in Europe

  • Installers in Europe can now commission String inverters with Enphase storage systems

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IQ Gateway software release notes (7.0.88)
May 6, 2022

IQ Gateway software version 7.0.88 is a major release of IQ Gateway embedded software with improved communication performance between the devices in the system.

  • Platforms Supported: IQ Gateway, Envoy-S Metered, Envoy-S Standard, IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  • Geographies: Worldwide

  • Microinverters Supported: M-Series, S-Series, IQ6, IQ7, IQ8

  • Supported System Configurations :

    1. M-Series/ S-Series/ IQ6/7/8 Microinverter, IQ Gateway/ Envoy-S Metered/ Envoy-S Standard/ IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IQ System Controller 1/2

Note: Load control, solar circuit i.e., PV shedding, and generator support features are available for supported system configurations mentioned above.

 

# Feature Description
1 Local Communication Performance Improvement Brings communication performance improvement between the devices in the system.


This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

IQ Gateway software release notes (7.0.110)
May 5, 2022

IQ Gateway software version 7.0.110 is a major release of IQ Gateway embedded software with improved support for non-Enphase battery.

  • Platforms Supported : IQ Envoy

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : IQ7/IQ8

  • Supported System Configurations :

    1. IQ7/8 Microinverter, IQ Gateway and IQ System Controller 2

    2. IQ7/8 Microinverter, IQ Gateway, IQ Battery 3/3T/10/10T and IQ System Controller 2

Note: Load control, solar circuit i.e., PV shedding, and generator support features are available for system configurations mentioned above.

 

# Feature Description
1 Improved support for non-Enphase battery Upgraded microinverter to improve supports for non-Enphase batteries.


This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

IQ Gateway software release notes (7.0.104)
April 28, 2022

IQ Gateway software version 7.0.104 is a major release of IQ Gateway embedded software with optimizations in battery and stability fixes.

  • Platforms Supported : IQ Envoy

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : IQ7, IQ8

  • Supported System Configurations :

    1. IQ7/8 Microinverter, IQ Gateway and IQ System Controller 2

    2. IQ7/8 Microinverter, IQ Gateway, IQ Battery 3/3T/10/10T and IQ System Controller 2

Note: Load control, solar circuit i.e., PV shedding, and generator support features are available for system configurations mentioned above.

 

# Feature Description
1 Improved Battery Behavior Improves the battery behavior by propagating the SysConfig DMIR unconditionally during ESS commissioning sequence. This will eliminate unexpected off-grid operation and maloperation due to ride through features.
2 Bug Fixes and Feature Enhancements Improves the stability of system features.

 

This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

IQ Gateway software release notes (7.0.107)
April 28, 2022

IQ Gateway software version 7.0.107 is a major release of IQ Gateway embedded software with NEC compliance improvement. 

  • Platforms Supported : IQ Envoy

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : IQ7/IQ8

  • Supported System Configurations :

    1. IQ7/8 Microinverter, IQ Gateway and IQ System Controller 2

    2. IQ7/8 Microinverter, IQ Gateway, IQ Battery 3/3T/10/10T and IQ System Controller 2

Note: Load control, solar circuit i.e., PV shedding, and generator support features are available for system configurations mentioned above.

 

# Feature Description
1 NEC Compliance Improvement IQ System Controller 2 firmware package included in this IQ Gateway software release meets the enter service (reconnect) time requirement defined in interconnection requirements. On rapid shutdown exit using the Enphase provided RSD switch, for a grid connected system, IQ System Controller closes the PV relays after enter service (reconnect) time elapses. The voltage and frequency criteria for synchronization is met after the enter service time elapses.

 

This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

IQ Gateway software release notes (7.3.75)
April 28, 2022

IQ Gateway software version 7.3.75 is the next major release version of IQ Gateway embedded software with better system stability, improved commissioning time and enhanced battery management.

  • Platforms Supported : IQ Envoy, Envoy S Metered for North America

  • Geographies : USA, Mexico, Canada

  • Microinverters Supported : M-Series, IQ6, IQ7

  • Supported System Configurations :

    1. IQ6/7 Microinverters, IQ Gateway, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

    2. M215/M250 Microinverters, Envoy S Metered for North America, IQ System Controller 1/2 and IQ Battery 3/3T/10/10T

Note: Load control, solar circuit i.e., PV shedding, and generator support features are available for system configurations mentioned above.

 

# Feature Description
1 Enhanced System Stability Improves the stability of microgrid during low power consumption, low PV production or high battery state of charge conditions.
2 Improvements in Battery Export Limiting Rules Improves battery export rules for utility interconnection compliance and disassociates them from import rules. The system now stops battery export when meter is disabled. Earlier software releases inadvertently curtailed PV production when there was momentary export from battery. Any violations of export and import rules will only affect battery and will not inadvertently affect PV power production.
3 Improvement on Commissioning Time Removes the delays in setup and Functional Validation (FV) completion of the system.
4 Enhanced Power Production Enhances power production by improving the battery controller features.
5 Bug Fixes and Feature Enhancements Improves the stability of system features.

 

This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

Enphase Installer App release notes (3.25.1)
April 4, 2022

Features available for all users   

 

  1. Enphase Installer App (Toolkit) will now directly take the user to ‘Envoy scanning screen’ after adding the Envoy count. Also, the Enphase Installer App will remind the users to add the missing devices.

     

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  2. Installers can now view Enlighten system details and check array view from main site details page by clicking ‘View System in Enlighten’ 

    ITK 2.png

 

 

Features available for all Enphase Storage Installation users

 

  1. Installing IQ8 Microinverters with IQ System Controller/IQ Battery will now require completion of IQ8 certification training. There is no training required for commissioning of IQ8 Grid-tied systems.

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  1. The Enphase Installer App will now remind users to turn ON the IQ Battery DC switch before starting functional validation. 

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  2. Enphase Installer App will now display warning if the Comms kit connected to Envoy is faulty. The users can retry by re-plugging in the device. If the issue persists, the Comms kit needs to be replaced.                           

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  1. It is necessary to disable manual override on IQ System Controller before provisioning. If the user accidentally left the manual override enabled when provisioning IQ System Controller, the app will automatically disable the manual override and reset the device after provisioning is complete.  

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  2. You can now replace the IQ System Controller and IQ8 Batteries in the site by going to ‘Request return and Install replacement’ section. 

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    The Enphase Installer App will also now provide an option to update the Envoy software before submitting the Envoy replacement request. 

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  3. Improvements to ‘Sunlight Backup’ systems (systems with IQ8 and no batteries)

    1. Sunlight Backup systems will require 2 Enphase IQ Load Controllers and one aux contact configured for load shedding.

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    2. Installers will be given additional instruction to configure NC1 and NO2 Aux contacts which include 
      1. Always connect non-heavy loads on NC1 and avoid heavy loads 
      2. Set up the NC1 in manual mode (always ON) 
      3. Always backup heavy loads on NO2, which will be switched off when solar power is less and to remind homeowners not to connect heavy loads during backup. 
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  1. Improvements to load control scheduled and advanced mode 

    a)Timings of scheduled mode can now be changed during load control. This will ensure that when the system goes off-grid, the connected loads would be switched ON only during the scheduled time

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    b) The advanced mode will include the Battery and Generator based load control  

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  2. Enphase Installer App will now recommend provisioning instead of Envoy update in Envoy connectivity step if the existing software version of the connected Envoy is compatible with the system installed. 

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Feature available for all sites in Australia

  1. Only for users in Australia, the toolkit will provide an option add NMI (National meter identifier) 

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Enphase App release notes (server 22.2.0)
March 30, 2022

New Features

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

  1. All changes to Settings are listed in Event history

    Anytime you change a setting like a load control, your battery profile, or change your electricity rate, it will now be logged in your Event History.

    To view your logs,

    1. Tap on ‘Menu’ in the navigation bar

    2. Click on ‘System’ and then ‘Event History’

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  2. Storm Guard notification updates

    When Storm Guard is enabled and there are multiple or consecutive storm alerts in your area, your system will stay in Full Backup mode and send you a single battery profile change notification instead of multiple.

  3. System specific troubleshooting steps for IQ Gateway

    If your IQ Gateway is disconnected from Wi-Fi and no longer has connectivity, the Enphase App will automatically prompt you with troubleshooting steps that are specific to your system configuration.

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What’s Fixed

  1. Grid Toggle disabled due to stuck software update

    For a small number of homeowners, the option to toggle their grid connection on and off was disabled due to a false report of a software update in progress. This has been resolved and is reporting normally.

  2. Removed Savings mode

    We’ve updated the list of battery profiles to reflect what’s available for your region and have removed Savings mode for Germany and Belgium sites.

Enphase Installer Portal release notes (22.2.0)
March 30, 2022

What's new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.  

Authorized subcontractor

Installers will be able to add an authorized subcontractor who will have access to sites created by the installer right from stage 1.

  • Installers will have access to the Authorized subcontractor page from under the Account section in Enphase® Installer Portal (Enlighten Manager)
  • Installers will have to add user email ID from the subcontractor company to add the company as an authorized subcontractor
  • After an authorized subcontractor is added the installer can then assign them sites from the Activation page
  • Installers will have the ability to enable/ disable an authorized subcontractor, but this will not remove the subcontractor’s access to a particular site. Installers must remove the access from the Activation page, if required
  • An authorized subcontractor will not be able to change the access settings for a site
  • An authorized subcontractor will be able to see the list of sites which it has access to on the activation page
  • An authorized subcontractor will be able to see the list of sites which it has access to on the systems page right from stage 1 of commissioning
  • An authorized subcontractor shall be able to edit/ update the site they have access to in the activation page
  • Current behavior of sending homeowner consent email from stage 4 and 5 will be followed for any authorized subcontractor that is given access to the site
  • Same authorized subcontractor cannot be added twice by an Installer
  • If an authorized subcontractor is selected in given access to a site and the same access is given as a third part company at a time, authorized subcontractor access should be considered as priority
  • If an authorized subcontractor is given access to a site, when displaying company name in system access page show ‘Authorized subcontractor’ in the bracket after the company name

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Training dashboard enhancements

Training dashboard (Enphase® Installer Portal ((Enlighten Manager)) only) will be accessible for Installers in the US and LATM locations only.

Installers will be blocked on commissioning IQ8 systems based on the training status of below learning paths. Each learning path contains various courses that the user needs to complete to get certified in that learning path:

Either:

  • IQ8 Installer certification training

Or:

  • IQ Combiner 4 , and

  • IQ8 System and Technology, and

  • IQ system controller 2


 

Company performance scorecard for all installers

Company performance scorecard was earlier accessible to only EIN (Enphase Installer Network) members. Going forward all Installer Admins will be able to see the company performance dashboard in their Enphase® Installer Portal (Enlighten Manager) dashboard.

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Mandatory T&C to add new users for privacy purpose

To add a new user, an Installer shall have to tick the check box with the following text:

"Only the system owner may provide access to their site. Without written approval from the system owner, installers may not provide access to other companies and may not provide access to users outside of their company. I have read and agree to Enphase’s Terms of Service and have read Enphase’s Privacy Policy. I understand that violation of these conditions may result in suspension or termination of my Enlighten (Enphase® Installer Platform) account."

EIP_2220_5.png


 

New Products for Labor Claim Process

As part of the Labor Claim Process, in accordance with a new requirement, 2 new SKUs of IQ™ Gateway (IQ Envoy) are being supported. These are as follows:

  • XA-ENV-PCBA-3-Part Number-800-00555-r03 (IQ™ Gateway (IQ Envoy))

  • ENV-IQ-AM1-240-Part Number-800-00555-r03 (IQ™ Gateway (IQ Envoy))

This new requirement is being supported in this release. Due to this change, once RMA is being raised, Labor Reimbursement Process will also be supported for the above-mentioned SKUs.

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Load Control Scheduled Mode (24 Hour Enhancements)

Keeping up with incremental feature enhancements in Load Control with every release, in this release, we have introduced the ability to support 24-hour window for Support Modes in Load Control. Apart from the obvious restrictions that start time should be earlier than end time, and the existing restriction that end time should be at least 15 minutes greater than the start time, all other restrictions have been done away with. As stated earlier, 24-hour selection will be permitted in case of Scheduled Mode within Load Control.

EIP_2220_8_1.png        EIP_2220_8_2.png
                  Before                                                                                After

NMI Field Check in Australia

As part of this release, NMI Field Check performed earlier for only the state of South Australia is being expanded to include all the states in the Australian Region. Additionally, few validations around the NMI field are being included in this release in case the user enters any invalid input/ junk value.

  • For residential systems, the checksum should be numeric, and the length should be 10 or 11 characters. In case of violation, appropriate error message will be shown to the user.

  • For commercial systems, the checksum can be alphanumeric, and the length should be 10 or 11 characters. In case of violation, appropriate error message will be shown to the user.

EIP_2220_9.png

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O&M – 3G Cell Modem Replacement

Installers can opt-in for Pronto services to replace 3G cell modems on homeowner behalf.

  1. Installers will have access to 3G cell modem sites page from Systems page

  2. Installer will get to see all 3G modems which require modem replacement

  3. Installer can click on ‘Replace with Pronto’ and provide their consent to share homeowner sites to Pronto so that homeowners can be contacted to replace the modems

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What’s fixed?

  1. Users are now getting OTP email upon registration. Earlier, there were cases reported that user was not getting OTP during registration.

    System owners now receiving account activation emails when the installers give access to their systems. Earlier, a change made in Enphase® Installer Platform (Enlighten) to send account activation email in stage 3 has affected the functionality of sending account access by installers.

  2. New PV only system getting into ‘Meter not reporting’ issue is fixed and working normal now. A change made for storage system with string inverters to make production readings default to meter measurements had affected PV only systems as well.
  3. Reserved SOC and SOC values are now not shown up for PV only systems in Systems page. Earlier, as the database stores default SOC values for all systems had affected the values that are shown up to installers.
  4. Installers are now able to save the array details once the array info is edited and saved within ‘Settings’ page. This is caused due to the change in external PVWatts calculator that is used to calculate estimated energy production.
  5. System map now shows all the locations correctly within map view of Systems page. Earlier, the locations were not shown correctly as the libraries were broken.
  6. New cell modem plan dates are updated correctly when it replaces the old cell modem. It was not updated correctly before as it referred to old cell modem plan dates.
Enphase App release notes (mobile 3.6.0)
February 10, 2022
What’s New

To access new features, make sure your app is up to date in the App Store or Google Play.

New Feature

  1. Connect to your system without connectivity

    Even if your cell phone doesn’t have service or Wi-Fi, you can now connect to your system via your Gateway's local Wi-Fi network to continue monitoring its performance. Your phone will automatically try to connect locally anytime you open live status and will also walk you through any necessary steps if it cannot. Click here to learn more about this feature. This feature is available only if your system has IQ Gateway (or Envoy S) and your gateway software version is greater than 6. 

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Improvements:

  1. AP Mode stability improvements

    When reconnecting your Gateway, formerly known as Envoy, to your home Wi-Fi via AP mode, we’ve improved the stability to prevent iOS devices from being disconnected.

Enphase App release notes (server 22.1.0)
February 7, 2022
New Features

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use. 

  1. Enphase product naming updates

    We’ve recently updated the names of our current product and services lineup to better reflect our system’s user-friendly design. You’ll find the same industry-leading products under the following names on our website and in the Enphase App:

    1. Encharge is now IQ Battery

    2. Enpower is now IQ System Controller

    3. Envoy is now Gateway

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  2. Enphase font update

    We’ve updated the font on our app for readability and to more closely reflect our website.

  3. Off Grid low charge notification updates

    For homeowners with batteries, we are introducing enhanced battery charge updates. Instead of receiving reserve charge level notifications while you’re disconnected from the grid, you’ll only receive updates when the charge level drops below 50% and 30%.

  4. Battery charge display updates

    To help make it clearer when your system is operating off grid, the battery icon will now display yellow in the Status and Live Status pages. When your grid connection is restored, the battery icon will change back to green.

    My Notifications – 4
  5. Load Control Notifications

    For homeowners with Load Control, we are introducing load status communications. You can now customize push, email, and text notifications for Load Control.

    To customize your Load Control Notification preferences

    1. Tap “Menu” in the navigation bar in the app

    2. Select “Account and then tap “My Notifications”

    3. Select “Alerts” to view load control alerts preferences

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  6. Grid Charging is now listed in Event history

    For homeowners with Batteries, we are adding Grid charging in the Event history. You can now see a log of when you've changed your preferences for battery charging from grid or solar.

    To go to Event History

    1. Tap “Menu” in the navigation bar in the app

    2. Select “System” and then tap on “Event History” to view Grid charging

  7. Sunlight Backup System - Grid Control tips

    For homeowners with Sunlight Backup, we have added Grid control tips. We’ve added some more information about how grid control works, and alert you if your home is using more energy than your system is producing if you try to go Off Grid.

    To learn more about Grid Control:

    1. Tap on “Menu” in the navigation bar in the app

    2. Select Settings and then tap the “information icon “next to Grid Control to view the tool tip. The alert will automatically display if needed when you toggle grid control on or off.

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  8. Generator Notifications

    For homeowners with Generator, we are introducing generator notifications. You can now customize push, email, and text notifications.

    To customize your Generator notifications 

    1. Tap “Menu” in the navigation bar in the app

    2. Select “Account and then tap “My Notifications”

    3. Click on “Alerts” to view Generator alerts preferences

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  9. New languages supported in the Enphase app

    You can now view the app in Portuguese or Polish.

    To change the language of the app,

    1. Select ‘Menu’ from the navigation bar

    2. Select ‘Accounts’ and then tap ‘My Information’

    Account_Personal Informations – 1.png
What’s Fixed
  1. Charge from Grid is not saving

    The issue for some homeowners with a battery with the charge from grid setting not saving when making multiple changes has been fixed.

  2. Showing Battery reserve option level without a System Controller

    The issue for some homeowners with a battery that reported seeing a reserve charge level option without a System Controller has been fixed.

  3. Expired referral Eligibility

    The referral eligibility period has been updated from December 31, 2021 to end December 31, 2022.

Enphase Installer Portal release notes (22.1.0)
February 7, 2022

What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Load control enhancement

  • In this release, we have made changes as per the new requirements for the scheduled mode in the newly released Load Control. Earlier, the scheduled mode allowable time range was between 9AM-4PM.

  • In this release, we have made the changes for the allowable scheduled mode limit to be between 7AM-8PM. The default range still continues to be between 9AM-4PM. However, when user changes this default range and selects anything between 7AM-8PM, it is allowed, albeit with the following error message. “Make sure PV production at the selected time range can meet your load demand, else it may result in microgrid collapse”.

  • If the user selects anything not between 7AM-8PM, they will be shown the following error message, ““Start Time and End Time should be within 07:00 AM and 08:00 PM.”

    Picture1.png

 

Notification preferences old vs new view toggle

  • Users will be able to switch between the old and new view of notification preferences with a toggle switch

  • Performance improvement has also been taken care

    iamage2.png

 

Training dashboard enhancements

  • Users will be able to see their ensemble certification status on the Enlighten Manager dashboard. The status of certification will be enabled only if at least one of the users from the user’s company has completed the Ensemble installation training and Design certification course

  • We are also adding the following flags in Enlighten based on the courses completed by the installers. Based on the flag we will restrict corresponding commissioning in ITK app:

    • PCS Certified Installer -> Power Control Systems (PCS) for Enphase

    • Generator Certified Installer -> Enphase Storage Generator Support

    • Load Control Certified Installer -> Load Control for Enphase Storage

      iamage3.png

 

US Virgin Islands moved to State in the US

  • In the upcoming Enlighten release, US Virgin Islands is being changed to a state within the United States as per the new requirements.

  • Till now, it was listed as a separate country in Enlighten. Any impact on time zones, RMA documents, grid profiles will be handled as part of this change.

  • Like what was done for Puerto Rico earlier, users will be given the option to add latitude and longitude details while adding address details for a system located in USVI.

 

Ensemble related fields in Enlighten Systems Page

In the upcoming release, following changes have been made for Ensemble Related Fields in Enlighten Manager.

  • Users will now be able to see Reserved SOC, SOC, Storm Guard Status and Charge from Grid Status information in the systems page for Ensemble sites. These will be visible to the user not by default, but only when he chooses these columns after clicking on the change column option

  • Searching and sorting capability of this information will be available to the users

    iamage4.png

 

Labour Reimbursement Process in new Geographies

  • Based on the request from various installers and the Enphase Sales Team, the labor reimbursement process has been made available for India and Poland.

  • The tenure for labor reimbursement has been kept the same as in the US, i.e., 2 years.

  • The amount for labor reimbursement has been set as follows in India.

    • Rs 2000 ($26.82) each truck roll to a site for performing removal and replacement of defective Eligible Product

    • Rs.600/ micro ($8.02/micro) for each defective Eligible Product that is replaced at that site (same truck roll)

  • The following IRF form, along with a scanned copy of PAN, GST and cancelled cheque needs to be uploaded to avail this facility in India.

    iamage5.png

  • For Poland, the rules have been kept same as other EMEA regions where this facility is available.

 

Send Homeowner Activation email in Stage 3

In the upcoming release, Homeowners will start getting account activation emails in stage 3 instead of stage 4. This will help to avoid situations that used to happen earlier when the installers would leave the homeowner location even before emails were received. This would result in no guidance for the Homeowners to activate or use the application.

PowerDash availability in new states

Enphase had partnered with PowerDash earlier to meet SREC (Solar Renewable Energy Certificate) reporting requirements. This facility was only available in the states of Massachusetts and New Hampshire. As part of this release, this new feature is being introduced in the states of California, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Kentucky, Maine, Maryland, Michigan, North Carolina, New Jersey, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia and West Virginia.

This will enable reporting using PowerDash tool for systems located in these states. The option can be seen in the system settings page and needs approval from the homeowner before being used like before.

iamage6.png

What’s fixed?

  1. The background image in array builder is being shown immediately within android version of ITK once uploaded. Earlier the image was not shown immediately.

  2. ACM partners are now being able to upload ACM data with ACM admin portal. Earlier, the system was throwing error without allowing users to upload the data.

  3. In auto scanning feature of array builder, if one microinverter is assigned to a module, the same won’t be allowed to assign in another module. “Microinverter already assigned to different panel” message is shown to a user. Earlier, array builder allowed user to assign same microinverter to many panels at a time.

  4. Correcting Encharge and System Status based on actual Encharge status

    • Encharge is not reporting for more than 2 days but Enlighten shows the status as ‘Normal’. In this case, Enlighten will check if the Encharge has reported within 24hrs. If not, the Encharge status will be changed to ‘Battery not reporting’. Once Encharge starts reporting, the status will be moved back to ‘Normal’.

    • Encharge is reporting correctly but Enlighten shows both the system and Encharge status as ‘Battery not reporting’. In this case Enlighten will clear all the associated alarms of Encharge and audit log for the same will be added.

    • All 4 Encharge PCUs are not reporting but Enlighten shows Encharge status as ‘Normal’. Enlighten will check if the all the Encharge PCUs are reporting. If not, the status of Encharge will be changed to ‘Battery Issue’ stating that ‘All Battery PCUs are not reporting’.

    • Partial number (<4) of Encharge PCUs are not reporting but Enlighten shows Encharge status as ‘Battery Issue’. Enlighten will check if the all the Encharge PCUs are reporting. If not, the status of Encharge will be changed to ‘Battery Issue’ stating that ‘# Battery PCUs are not reporting’.

Enphase Installer App release notes (3.24.0)
January 11, 2022
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to all ITK users

  1. The new commissioning workflow contains a new ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

    itk-3-24-1.png

  2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

    itk-3-24-2.png

  3. The PLC scan option to identify microinverters has now been moved under Envoy section under ‘Devices and array’ (Step 2)

    itk-3-34-img-3.jpg

  4. Users can now connect to Envoy using the ‘Connect to Envoy via Wi-Fi’ option when Envoy is connected to Enlighten via Ethernet and user wants to connect to Envoy via same Ethernet network

    itk-3-24-3.png

  5. Installer can now add description when reporting a problem in the application

    itk-3-34-img-6.png

  6. iOS users will no longer receive the push notifications daily, they will only get a push notification when there is a new Envoy software available to download.

Features available to Ensemble users

  1. The new commissioning workflow contains a new

    1. ‘Validation’ section (Step 6) which includes ‘Meter Validation’, ‘Ensemble Software Update’, ‘Aux contact Validation’ and ‘Functional validation’

    2. ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

      itk-3-24-3.png

      itk-3-24-3.png

  2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

  3. Installer Toolkit will now use the same Battery storage module available in Enlighten Manager, this will be available only when the system is online. This will automatically expose charge battery sych issues homeowner face.

    This will automatically expose charge from grid, other tariff enhancements we do in the ENHO app

    itk-3-24-img-4.png

  4. Mandatory training will be required for installing following system configurations:

    1. Addition of generator

    Generator

    itk-3-24-14.png

  5. The ITK will now display images to assist installers to

    1. Turn OFF and Turn on the DC disconnect switch for Encharges

      itk-3-24-17.png

      itk-3-24-18.png

    2. To identify the comms kit required for Ensemble commissioning

      itk-3-24-19.png

  6. The toolkit instructions will contain more details to help installers disable manual override and to power on the system

    itk-3-24-img-11.png

  7. Installers will be reminded to install the second pair of consumption CTs in the meter wizard for a multiple Envoy Ensemble system with non-microgrid PV connected to main load panel or sub-panel.

    itk-3-24-img-12-1.png

    itk-3-24-img-12-2.png

  8. Installer can now add Enphase IQ Load controller in the system. One IQ Load controller can be used to configure 2 Auxiliary Contacts for Load control.

    itk-3-24-19.png

Bug Fixes
  • The PV to ESS ratio message will be shown to users installing Ensemble with M series microinverters too

  • Fixed the issue where configuring pop-up was not dismissed when the AP mode connection was lost. Also changed the message in the pop-up

    itk-3-24-22.png

IQ Gateway software release notes (7.0.86)
December 21, 2021

IQ Gateway software version 7.0.86 introduces updated security measures, new product support and is the next major worldwide release version of IQ Gateway embedded software. To read more about how to access Envoy locally with enhanced security, visit our webpage here :

  • Platforms Supported: IQ Envoy, Envoy S Metered, Envoy S Standard 

  • Geographies: Worldwide 

  • Microinverters Supported : M-Series, S-Series, IQ6, IQ7, IQ8  

 

# Feature Description
1 Support for IQ8 Series Microinverters IQ Gateway SW 7.0 supports IQ8 microinverters in North America in grid-tied applications
2 Enhanced Security The security infrastructure for accessing IQ Gateways using local APIs has been upgraded. The system now uses a token-based authentication mechanism to allow access for local data instead of a username/password combination. Read more about the local data access security here
3 Enphase Cellmodem Support The new Enphase Cellmodems CELLMODEM-M1-06-SP-05 and CELLMODEM-M1-06-AT-05 are now supported by IQ Gateway for plug-and-play install
4 IQ Battery and System Controller Support IQ Gateway SW 7.0 makes your system easy-to-upgrade to incorporate IQ Battery storage and System Controller in future
5 Reporting Enhancements for Metering Data IQ Gateway can now increase the reporting frequency to Enphase Cloud on-demand for live debugging of the system in case of system issues. This can reduce the time to fix a potential system issue. The PV system will now support live status and live vitals with this update
6 PCS Support IQ Gateway 7.0 supports Power Control System (PCS) to avoid main panel upgrade when oversizing M-Series/IQ6/IQ7 PV inverters in North America for installations using an IQ System Controller. You can read more about this feature here 
7 Bug Fixes and Feature Enhancements IQ Gateway SW 7.0 fixes a few bugs and improves the stability of system features in the existing IQ Gateway SW release

 

Enphase App release notes (server 21.10.0)
December 13, 2021
What’s New

This update introduces four new features, along with three improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

  1. Load controller enhancements

    We have updated load control in the settings and to help you quickly view information about each load configured in your system, we’ve added details to your Live Status, Devices and Live Vitals pages. You can also always find load information and make adjustments from the ‘Settings’ page in the ‘Menu’.

    1. Updated load control in settings

      You can now choose from Basic, Scheduled, Advanced and Manual when selecting a mode for loads. Scheduled allows you to keep loads powered during a selected time frame. Advanced allows you to keep loads powered when the battery charge is above a reserve level.

      itk-21-10-img-1.png
      1. To view your loads in the live status page, tap ‘Live Status’ on your home screen,

      2. Loads-a-new.png
      3. To view loads under Devices

        1. Select ‘Menu’ from the navigation bar in the app

        2. Select ‘System’ and then ‘Devices’

        3. Tap ‘loads’ to view more details about loads

          enlighten-mobile-2-new.jpg
      4. To view loads under Live Vitals

        1. Select ‘Menu’ from the navigation bar in the app

        2. Select ‘System’ and then ‘Live Vitals’

          Loads-live-vitals.png
  2. Electricity rate improvements

    We’ve made a number of improvements to the electricity rate page to make understanding and viewing your rate details a little easier. Go to ‘Menu’, then tap ‘Settings’ and ‘Electricity Rate’ to get started.

    1. New Electricity Rate Quick Guide

      Use the Electricity Rate Quick Guide to learn more about why adding your electricity rate helps you maximize savings on your utility bill. We’ll also show you how to use autofill to add your rate or enter it manually.

      To access the tutorial

      1. Select ‘Menu’ from the navigation bar in the app

      2. Select ‘Settings’ and then ‘Electricity Rate’

      3. Tap on ‘Tell me about adding an electricity rate’ to get started

        Tariff-editor--1-attach-first-screen-.png
    2. Electricity rate FAQ

      View common questions and answers about adding electricity import and export rates, like how we use your rate or why your utility may not be listed.

      Tariff-editor--2.png
    3. Itemized electricity rates are now available

      After adding your electricity rate, you can now view an itemized breakdown of your kilowatt hour cost to help you verify the consolidated number against your electric bill.
      Tariff-editor--3-min.png

    4. Historic rates are now available

      When adding your electricity rate, you can now view and select a historic tariff name or code. When adding your import or export rate, tap ‘Tariff Name/Code’, and then scroll to the bottom of the list. Tap Historic Rates to search or browse the full list of rates available for your utility.
      Tariff-editor--4-min.png

  3. Data upload notification

    When your system reconnects to the internet after being offline for an extended period of time, it can take some time to upload and refresh your data. If this happens, we’ll display a message on your home screen to let you know your system is working on it.

    Data-upload-.png
  4. Explore Enphase refresh

    We’ve updated the content in the Explore section of the Enphase app with new articles, videos, stories and more. Go to 'Menu' and tap on 'Explore'. This feature is available only for systems in North America.

What’s Fixed
  1. Energy graph view is now persistent

    You might have observed that the energy graph defaulted back to just showing consumption and produced values. We have now fixed this, and once you choose which energy values to see in your graph those will remain persistent till you change again.

  2. Live Status stability improvements

    You might have faced some issues connecting your Envoy to live status. With this fix, you can now view the live status with faster connection and improved performance

  3. Energy graph now accounts for daylight savings

    When daylight savings occurs you might noticed a discontinuous energy graph. With this fix, you can now view a smooth energy graph when day light savings transition occurs

Enphase Installer App release notes (3.0.23)
November 26, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to Ensemble Users

  1. Installer Toolkit will now recommend grid profile suited for Ensemble system automatically when installing Ensemble storage system with Enpower.

    itk-23-6.png
  2. Installers will now be able to see progress percentage for Ensemble software update when they’re waiting to start functional validation

    itk-23-7.png
  3. Installers can now see Encharge update progress in ESS upgrade screen.

    itk-23-8.png
    itk-23-6-1.png
Bug Fixes
  1. Fixed an issue where Installer Toolkit was not downloading Ensemble Envoy softwares (6.0.X and 6.1.X) for self-installers

  2. Fixed some bugs where incorrect update status was mentioned for Ensemble devices

Enphase Installer Portal release notes (21.9.0)
November 9, 2021

What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Add phase info for battery charge/discharge in ENLM graph

Earlier, for sites having multiple phases, charge/ discharge information at the phase level was missing for Encharges in the Systems Tab in Graph View for Enlighten Manager.

This was addressed in the upcoming release, which will now allow users to view phase level information for Encharges in Enlighten Manager. To view Phase Level Information for Encharges, users need to do the following:

  • Go to System Settings Page

  • Select Meter Measurements from Production Readings dropdown in Energy and Power Display Section.

    ENLM-29-1.png
  • In the Graph section, select the Date Range from the left-hand side dropdown for which one intends to view the Power measurements.

    ENLM-29-2.png
  • Check the ‘Show Phases’ and this will allow users to view Encharge phase level information in the graph.

    ENLM-29-3.png

ACM Report for ACM partner

AC Module partner will now be able to download a report to see their AC Module Installations across geographies. The report shall contain information about the status of their AC Module Device and the site it is installed in.

  • Only a single type of report will be made available. This will contain location data in terms of Zip Code, City and State where ACMs are installed with their corresponding ACM serial number. Additionally, Device and Site Status and Creation Date information will be made available in the report.

  • This data will help ACM partner to analyze the performance of ACMs, keep a tab on any panels reporting failure and expansion/ growth opportunities based on location data.

    ENLM-29-4.png

Portuguese and Polish language support

As Enphase is getting into new markets in Brazil and Europe, the new languages support in Portuguese and Polish is added within Enlighten Manager.

ENLM-29-5.png

Dynamic PEL functionality for Switzerland

Installers can set the power export limit for the sites that are installed in Switzerland.

  • The power limit can be set by Envoy (in this case the export limit is always constant) or using external relay settings in Envoy digital input post (in this case the export limit is set dynamically).

  • If ‘Limit power production by Envoy’ is selected, user will be able to provide details about absolute power values to be limited or system size and maximum power export limit

  • If ‘Limit power production/export via reading of relay settings on Envoy’s Digital Input Post’, then will be able to Input power production limits up to 16 Relay states.

ENLM-29-6.png

ENLM-29-7.png
Cell Modem Model SKU and Plan End Date

Previously, Cell Modem Model SKU and Plan End Date information were not readily available to the installers. They had to reach out to customer support for this information, who would have to provide this information after internal chasing, creating redundancies in the whole process.

In this release, this concern has been addressed by adding 3 new columns, Cell Modem, Cell Modem SKU, and Cell Modem Plan End Date in Systems List in Enlighten Manager.

  • Installers can view these columns in Systems list in Enlighten Manager by selecting the appropriate columns in ‘Change Columns Section.’

  • This feature will enable installers to pull information relating to Cell Modem Plan End Date by themselves without the help of customer support.

  • For systems with single Cell Modem, this information is readily available in the Systems List in Enlighten Manager in Cell Modem Plan End Date Column.

  • For systems with multiple Cell Modem, instructions to view Cell Modem End Dates are provided in the Cell Modem Plan End Date Column.

Mobile number validation in ENLM accounts page:

The validation for phone number based on country code is added within Enlighten Manager accounts page to avoid guide installers enter correct phone number as the phone numbers are used in multiple places to send notifications, User shall be prompted to enter valid phone number in case the validation is failed.

ENLM-29-8.png

ENLM-29-9.png

What’s fixed

  1. Make National Metering Identifier (NMI) mandatory for all the states of Australia. Earlier this was made mandatory only for South Australia.

  2. The Enlighten Manager map view which showcases all the installations done by an installer is fixed now to show the installed systems on the map.

  3. Storage installer and maintainer is now getting updated correctly for Ensemble sites in Enlighten Admin. Earlier, there were few cases where these values were not updated.

  4. Battery calibration emails are now being sent correctly to installers once the batteries reach 100% for the first-time post calibration. Earlier this was not working for any site.

Enphase Installer App release notes (3.0.21)
October 18, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Installers will be allowed to delete wrongly created/duplicate systems in the following scenarios
    • In case systems are synched to Enlighten: System stage in Enlighten < 3 and no devices are present in the system.
    • In case systems are not synched to Enlighten: Provisioning is not initiated yet.

 

image001.png

 

  • The installer toolkit would now be supporting Portuguese and Polish language.
  • Selection of commercial and residential on activation page will now be a radio button instead of a dropdown for better clarity.

 

image003.png

 

  • Installer Toolkit will now remind installers commissioning a commercial system that Ensemble devices are only supported for residential systems.

 

image005.png

 

  • Grid profile improvements
    • Grid profile will now become Envoy specific instead of being site-specific. Installers can choose 2 separate grid profiles for different Envoys on the same site. Installers will now be prompted to select grid profile after scanning Envoy.
      image007.png   image009.png   image011.png
    • Installer Toolkit will only show only relevant grid profiles based on the system type.
    • Installer Toolkit will provide more information about the grid profile while selecting the grid profile and while changing the default grid profile.
      image013.png
    • Installer Toolkit will prompt the user to change to recommended grid profile if the installer is installing a system in a different state in the US.
      image015.png
    • Installers can now choose different grid profiles for different Envoy in a multi-Envoy system.
      image017.jpg
  • Performance improvements are done on various screens to reduce the loading time.
  • Installer Toolkit will now remind the installer to enable GPS and provide location permission before connecting to Envoy in AP mode.

 

image019.png

 

 

Features available to Ensemble users

 
  • The live status which includes load, storage, PV, and grid values will be available as part of the meter wizard.

 

image022.png   image021.png   image024.png

 

  • Add a check to ensure PV is never turned on while checking for polarity issues across different phases in the consumption CT wizard. This will ensure that users cannot bypass the polarity issue error encountered due to the wrong placement of CT.

 

image026.png

 

  • The toolkit will remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.
image029.png   image028.png   image031.png

 

image034.png   image036.png

 

  • Production meter wizard improvements
    • The meter wizard ensures that all the branch circuits are part of CT by comparing the reading with PLC. If the meter reading is too low (lack of production), the toolkit will highlight the possible risk of skipping this vital check as comparison can be accurate only when there is sufficient production. (at least 500 W)
      image038.png
    • On rare occasions, the meter reading can be more than PLC reported value due to the passing of additional PV through the CT in a multi-Envoy setup. The toolkit will highlight the issue in a pop-up to ensure the user is aware of the possibility of additional PV.
      image040.png
  • The functional validation process is now simplified with the following improvements
    • The requirement to do grid transition physically is now removed and the users are required to do fewer grid transitions.
    • The ON-grid testing steps have been removed and the user needs to spend less time validating the system.

releasenote-21-part-1.pngreleasenote-21-part-2.png
 

  • Consumption CT wizard will display the status of Encharges along with meter reading. The Installer Toolkit will highlight if the Encharges are not discharging when the PV is off.

 

image058.png

 

  • The Enpower images available in the Toolkit will contain the lugs to provide a more accurate block diagram.

 

diagram.jpg
 

 

  • The manual override instructions will always be available for users to access under Enpower detailed screen.

 

image063.png   image065.png

  

  • Installer Toolkit will now inform users to move closer to devices if the devices are not getting discovered during provisioning.

 

image067.png

 

  • Supporting BMU update in the toolkit
    • When the BMU update is in progress, the toolkit will show ‘System configuration update in progress’ to installers similar to Encharge DMIR updates.
    • The Toolkit will not allow users to start functional validation when the BMU update is in progress.

 

image069.png
 
Bug Fixes
  • Fixed the issue where meter checks were not done for sites in Puerto Rico.
  • Fixed the issue where Installer Toolkit was providing options to update non-Ensemble Envoy with 6.0.X or higher version of the software in a multi-Envoy site.
  • Fixed the issue where the Installer toolkit was allowing users to Provision Ensemble devices with non-Ensemble Envoy.
  • The blue strip will now be shown instantaneously as soon as the connection to Envoy is successful.
  • Manual override pop-up appearing twice.
  • Fixed a bug where the EnFluri test for Germany was sometimes failing incorrectly in Android
Enphase App release notes (server 21.8.1)
September 28, 2021
What’s New

This update introduces three new features, along with two improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New features:

  1. New Battery Profile Quick Guide

    For homeowners with Encharge battery, we are introducing a new Battery Profile Quick to call Guide. This quick guide suggests a profile based on the goals you choose for your energy system — savings on your electric bill, self-powering your home with clean energy or staying prepared for an outage. You can also browse through more detailed descriptions of each profile to learn more.

    To learn more about the three profiles:

    1. Select ‘Menu’ from the navigation bar in the app

    2. Select ‘Settings’ and then ‘battery

    3. Tap ‘Help me choose a profile’ and then ‘learn more about profiles’ to get started.

    release-note-sept-1.png

    To find the right battery profile for you home needs:

    1. Select ‘Menu’ from the navigation bar in the app

    2. Select ‘Settings’ and then ‘battery

    3. Tap ‘Help me choose a profile’ and then ‘Find the right profile’ to get started.

    release-note-sept-2.png
  2. What’s New

    Quick summaries of what changed in your latest software updates are now available in the ‘What’s New’ section of the app.

    To view this information:

    1. Select ‘Menu’ from the navigation bar in the app

    2. Select App Information

    3. Select What's New to view the software updates

    whats-new-image-update.png
  3. Explore Enphase from the app

    Customers that don’t own an Enphase product can now learn more about Enphase products and how to build their energy system.

    1. Estimate your energy requirements and order an Enphase system

    2. Learn more about Enphase products

    Download the app and create an account to get started.

Improvements:

  1. Delayed or unsent production updates

    You may have noticed that updates on your energy system production status were delayed and didn’t send immediately after detecting an issue. Production updates will now automatically send once a day to ensure you always have the latest updates on your energy system.

  2. Battery profile displaying incorrectly

    As Homeowners with battery, you may have noticed your battery profile displayed incorrectly in the app after asking an Installer to change it. We've improved this process moving forward so that the Enphase app always gets the latest status directly from your Envoy device.

Enphase Installer Portal release notes (21.8.1)
September 24, 2021

What’s New

New Training Dashboard

  • You can now track and manage the training status for each of your employees or your whole company from a single dashboard in Enlighten Manager:

    • View available learning paths to view which courses are available for employees, learn more about each one, see if there are any prerequisites, and navigate directly to each course.

    • Check your company status to view your highest trained employee for each learning path.

    • Check each employee’s status to view which courses they have completed, and which ones are in progress with their current status.

    ENLM_admin_pic_1.png

Updated notification preferences

  • We've introduced new notification preferences to help you keep better tabs on how your sites are doing. Now, you can create groups of sites with customized settings to receive Information, Error and Alert messages. The first time you visit the notification preferences page after the update, you’ll be prompted to go through a guided tutorial with more information on how to use your new settings.

     
    ENLM_admin_pic_2.png
    ENLM_admin_pic_3.png

New Homeowner approval for third-party system access requests

  • When granting third-party companies access to a system, the request will now require homeowner approval before it’s complete. When a new request is submitted, the status will be set to pending and an email is automatically sent to the homeowner with a link to approve. Please note that this is for Stage 3 and higher sites and require the email address of the user with the new third-party company.

    ENLM_admin_pic_4.png

What’s Fixed

Array builder not displaying in expected languages

  • Previously if another language was selected, some text and messages were displayed in English. This is now resolved to display the correct language.

System dashboard did not load a select number of sites

  • We’ve fixed this to ensure all sites are displayed.

Support companies can no longer edit partner company details

  • Partner company details are now protected for added security, preventing anyone else from modifying their information.

Battery Profile did not update as expected

  • Previously, there was an issue that prevented Installers from being able to update a homeowners battery profile from Enlighten Manager. This is now resolved to allow Installers to update the profile on behalf of their homeowners.

Enphase Installer App release notes (3.0.20)
September 1, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for Ensemble Installer Toolkit users only

  • The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

 

image002.png    image001.png  image004.png

 

image007.png   image001.png  image009.png
Bug Fixes
  • Fixed the issue where the Installer Toolkit app was crashing when the site was created.

Enphase Installer App release notes (3.0.19)
August 31, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Updates to Envoy Connectivity

    • The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
       

      Screenshot_1.jpg

    • When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
       

      image003.png
       

  • Homeowner Walkthrough Checklist

    • We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
       

      image005.png      image007.png
       

What’s new for Ensemble ITK users only

Provisioning improvements

  • You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower. 

image009.png

Screenshot_2.jpg

 

  • You can no longer provide a system without Bluetooth permissions set and turned on.

  • If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.

 

Screenshot_3.jpg

 

  • If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.

 

What’s fixed
  • The correct Enphase support phone number is now shown for French Toolkit users.

  • Envoy updates are no longer stalled from insufficient file size or system timeout.

  • For Android users, you can now enable meters while connected to Envoy via Wi-Fi.

  • Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.

  • You can now refresh the network list if there are no networks available to select from the dropdown.

Enphase Installer Portal release notes (21.7.1)
August 16, 2021
What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.  

Bulk Return Merchandise Authorization (RMA) Labor Reimbursement Requests

Installers can now submit labor reimbursement requests for bulk RMA in addition to regular RMA, based on eligibility. 

To submit a labor request:   

  1. First, start a bulk RMA and request approval. 

  2. If the RMA is approved and falls within the eligibility period for labor reimbursement, it will be available in Enlighten Manager for Installers to create a labor reimbursement request. 

  3. Installers can then complete and submit the labor reimbursement request form from Enlighten Manager. Any serial numbers of devices installed in the request can be viewed in the form before submitting.

Picture1.png

 

New 'Yesterday' filter for array and graph views

In addition to all existing time filters, ‘Yesterday’ is now an available option and lets Installers see the previous day’s energy and power production in the Array and Graph for a site.

Picture2.png

 

Picture3.png

View Encharge and Enpower devices installed in the System list

When viewing their System list, Installers can now view the number of Encharge and Enpower devices at each site. Select the ‘Change Columns’ button and check the boxes for Encharge and Enpower devices and the two columns will appear on the right. They will also display in the csv file Installers can download. Please note that the columns won’t include retired devices and can be affected by any filters already applied.

To view the Enpower and Encharge devices installed at a site:

  1. Navigate to the System’s page in Enlighten Manager

  2. Select ‘Change Columns’

  3. Select ‘Enpower’ and ‘Encharges’ from the list, below ‘AC Batteries’

Picture4.png

 

New ‘Undo’ button in array building

Installers can now use ‘Undo’ to reassign serial numbers when building an array. If an Installer tries to assign a serial number that’s already in use for another microinverter, a message will display indicating that the serial number is already assigned, and the Installer will not be able to save the array until the duplicate is removed or corrected.

Cycle count calculation updates

The formula used to calculate the total charge cycles of a battery has been updated by battery size for increased accuracy. Along with Enlighten Manager for installers, the cycle count is now also displayed in the Enlighten app for homeowners in device information to help them understand their remaining warranty coverage.

Device information updates

Envoy devices that are supporting a home battery are now clearly marked in the device tables for any given site. When viewing the Envoy device table, a new column at the far right labeled ‘Encharge Storage (Yes/No) will indicate if an Envoy device is supporting an Encharge Storage system. When viewing the Encharge or Enpower device tables, a new column at the far right labeled ‘Envoy’ will indicate the name of the Envoy the other devices are reporting to.

Picture5.png Picture6.png

Drop a pin on your company location

To be matched with leads in your company’s exact area, you can now drop a pin on the map from your Company Profile page.

Picture1.png

Add extended Labor Reimbursement Coverage for upgraded IQ microinverter sites

You can now get an extended Labor Reimbursement Coverage for an additional three or eight years.. Eligibility will be counted from the date of installation of the first IQ microinverter on the site.

Service Contract Agreement download

You can now download the Service Contract Agreement from the Labor Protection Program (LPP) page for sites that already have the LPP purchased.

Picture2.png

What’s fixed?

  1. The ‘% of Estimated (Month)’ and ‘% of Estimated (Lifetime)’ are now displaying correct values. Earlier, these values were swapped under these columns.

  2. When an installer clicks on the ‘Landscape’ or ‘Portrait’ button in Enlighten, the corresponding modules are now added correctly. Earlier, the functionality was reversed.

Enphase App release notes (server 21.7.1)
August 16, 2021
What’s new?

This update introduces five new features, along with two improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.  

New Features:  

  1. New system notifications

    Stay up to date and get messages in real-time if a problem is detected. Receive Information, Error and Alert notifications depending on system type, via push, text or email.     

    Know more 

    To view and adjust your notification preferences: 

    1. Select ‘Menu’ from the navigation bar in the app 

    2. Select Account and then My Notifications

    3. View and adjust your preferences

      MicrosoftTeams-image (1).png

    Note: This feature will roll out in phases to all homeowners over the coming weeks.

  2. Grid transition verification code, via text messages

    Homeowners with an Enphase Battery Storage System can now receive their verification code via text in addition to email to confirm they'd like their system to operate in Off Grid mode. If the mobile number isn’t updated, the app will ask for confirmation the next time the homeowner chooses to disconnect their system from the grid.     

    To use this feature:

    1. Select ‘Menu’ from the navigation bar in the app 

    2. Select Settings 

    3. Toggle between On Grid and Off Grid with Grid Control 

      MicrosoftTeams-image (4).png

  3. Improved device information

    Now, for all Enphase devices including microinverters, the current firmware version and last updated time will be displayed on the device detail page in the app.   

    To view this information:

    1. Select ‘Menu’ from the navigation bar in the app 

    2. Select System and then Devices

    3. Select Microinverters to view the device information, including firmware version and when it was last updated. 

      MicrosoftTeams-image (2).png

  4. New monthly energy report

    You can now enjoy an easier to read, more informative monthly energy report email. The new layout includes summary details and key insights into your system’s health and productivity.

    Know more

    MicrosoftTeams-image (7).png
  5. Updated account management emails  

    We’ve refreshed the design and functionality delivered via these emails, including password reset, account unlock, new email address confirmation, and consumption access requests.

Picture4.png
 

Improvements: 

  1. False charge below reserve notification

    Some homeowners with an Enphase Storage system may have received a false notification that its charge was below the reserve level while Storm Guard was active, even though its actual charge was close to 100% . This has since been corrected, and homeowners will now receive the accurate reserve level notifications

  2. Inconsistent grid connection status on some screens  

    Some homeowners with an Enphase Storage system may have noticed that on the Status page of their app, their system was showing as ‘On Grid’ but ‘Unknown’ on the settings page in the Grid Control feature. We’ve resolved this to now display the correct grid connection status on all screens.

 
 
 
Enphase Installer App release notes (3.0.17)
July 5, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Features now available for all Toolkit App-users

  • As a certified installer, you will now be able to:

    • Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)

    • Restore retired microinverters on the site

      image005.png   retire.png   unretire.png

  • There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
     

  • image009.png   image011.png   image013.png
     

    image015.png   image017.png

    image019.png   image020.png
     

Features available to Ensemble users 

  • As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
     

    image001.jpg
     

  • Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
     

    enpower2.png
     

  • Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
     

    image024.png
     

  • Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.


    image026.png   image028.png
     

  • The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.

 

Some installers have been placing the pair of consumption CTs on the load side of Enpower instead of on the grid side. (see below image)

 

enpower.png

 

Going forward, the consumption meter wizard will validate if the CT is placed correctly on the grid side of Enpower. The user will be asked to confirm that the CTs have been placed correctly before moving forward with the installation process. 
​​​​​​

image030.png
 

  • When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.

  • For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.

  • For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.

    Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.

     

Bug Fixes
  • Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.

  • Grid profiles will now be auto-downloaded provided the auto-download option is selected.

  • Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.

  • Installer Toolkit will now accept special characters in the first name.

  • Fixed the issue where the street numbers were not being added while entering the street address.

  • ‘Enable production meter’ option was provided for installers when the production value was greater than zero.

  • The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.

  • The meter status now automatically updates the post provisioning for iOS users. 

  • The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy. 

  • Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.

  • The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.

  • Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.

Enphase Installer Portal release notes (21.6.1)
June 21, 2021
What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Enhanced battery report for SGIP purpose

We enhanced battery report to download Battery Report for a custom date range with selected intervals under ‘Reports’ for a given site. This report can be generated for any 7 days range instead of the current report which is generated only for the last 7 days. Also, the report can be generated for different time intervals (5, 15, 30 mins) instead of the irregular interval raw data we are showing today. This is primarily used for SGIP incentive purpose.
 

  • Select ‘Start Date’ and ‘End Date’ for which report must be generated 

  • The system will not allow to select more than 7 days 

  • Select the time interval between each record (i.e., 5, 15 and 30 mins) with 5 mins as default. 

  • Once you click on ‘Submit’, report is generated with below columns

    1. Created Date 

    1. Encharge Serial Number 

    1. Power (W) 

    1. Energy (kWh) 

    1. State of Charge (%) 

Battery_reports.png

Array Builder Improvements

The below array builder improvements are added based on requests received. 

  • Ability to select part of array or group of arrays by dragging or by holding shift – to move/rotate the selected piece together. 

  • Rotating 360 degree shall move back microinverter to original position. Currently, some offset is observed. 

  • Improve performance on auto-advance functionality 

  • Improve performance of adding 5000 modules at a time 

  • Array name to support numbers that start with ‘0’ 

  • Retain background image when it is zoomed in and out withing array builder 

 

New system dashboard for Ensemble users

We revamped complete system dashboard with some advanced features. This system dashboard is available only for sites with Enphase storage system. Below are the changes we brought for you.

  • Enhanced UI and navigation 

  • Better filtering options. Device filters on left vertical section maintains system hierarchy based on available devices and act as global filter for all the applicable tabs. Parameter filters specific to each tab. 

  • Device status and summary info is readily available in device filter section without moving between tabs. 

  • The middle layout represents the actual dashboard data which changes with filters. The UI is enhanced for this section. 

  • The table layout which used across different sections in dashboard has been made very compact to access lot of info at a time. 

  • Many features like locking columns, resizing columns, column level search, sorting, filtering, and scrolling are added. 

  • Graphs with multiple devices and parameters are added as part of device data. 

  • Site search within dashboard 

  • High resolution data - Zooming options, time filtering based on system time zone and scaling x-axis gap proportional to system downtime are added. 

 

enphase-data.png

 

trend.png

Enhanced Enlighten Manager dashboard

  • We introduced Service Requests widget on Enlighten Manager dashboard. Now you can view the aggregated count of status of all the service request made by you to Enphase on Enlighten Manager dashboard. 

Enphase_energy_big.png

 

  • Now you can provide the feedback to us by using Enlighten manager and share specific comments through feedback button on Enlighten Manager site in mobile. 

Enphase_energy.png

We have introduced two pricing slabs, in place of price range, for storage installation under turnkey services and installation only services in Leads Preferences Page. Now you can provide a value (in $/KWh) for both the storage slabs. 

 

Turnkey.png

 

Installation_only.png


We have introduced a new financing providers section for you to select/fill the providers you have support so that we can show it to homeowners. You can select multiple financing providers options. 

 

Other_preferences.png

 
We have enabled SGIP related alerts in Notification Center in Enlighten Manager Dashboard. You can now view all the notification alerts for any status update/message for an application from Enphase on click of bell icon.
 

sgip_dashboard.png

We have added left Pane in SGIP screen during SGIP application view. It helps you to navigate to different services/tab quickly for the same system.
 

sgip_service.png

We have rearranged SGIP application details page to display “Communicate with Enphase” option directly in open form and to avoid multiple clicks to view chat messages.
 

sgip_application.png

We have modified the Email text requesting for documents required for Incentive claim stage for SGIP application when Rebate Reservation Form (RRF) is approved by utility. It is to clearly state the expectation from SGIP program as what all documents are required in order to continue the process.
 

alpha_solar.png

We have modified contract document guidelines text to clearly state the expectation from SGIP program as what all details should be included in the contract document to initiate the SGIP process.
 

contract_document.png

We have enhanced PSPS pop-up information, based on the utility, to help you identify if system owners home experiences 2 or more PSPS events. This information is required while filling SGIP application form to identify the category and incentive amount.
 

email_to_program.png

We have introduced unread message envelope icon feature on SGIP application dashboard. The message info will be displayed in the Status column of the application for any unread messages from Enphase.
 

Sgip_status.png


You can now download 7 days battery report (with 15 min interval) from SGIP application dashboard with one click once application moved status to Incentive Claim Form (ICF) stage.
 

Sgip_budget.png

 
Enphase App release notes (server 21.6.1)
June 21, 2021
What’s new?

Here are four new features that place even more power in the palm of your hand.

  1. Enable/Disable your battery charging from grid

    Today batteries are charged from the grid only in critical scenarios. We are now giving you an option to enable the battery charging from the grid for other scenarios as well. By default, the option will be disabled, and batteries will charge only from solar. If enabled, batteries will charge from the grid when your battery is in Full Backup mode or when battery charge is below the reserve capacity Savings or Self-Consumption modes.

    Know more

    To use this feature, do the following:

    1. On the navigation bar of the Enlighten mobile application, click Menu.

    2. Select Battery to view the Battery screen.

    3. Select Advanced Settings on the top right of the screen.

    4. Enable “Charge battery from the grid toggle”.

      Step 1: From the Battery screen, Tap Advanced Settings icon

      1 .png

      Step 2: Toggle the "change battery from grid" button.

      2 .png

      Step 3:  Confirm by ticking the check-box and tapping "Enable".

      rta-Image.png


      Step 4: Grid charging will be enabled.

      3 .png

  2. Redesigned Banner communications

    We update you on the various app updates and critical alerts through the in-app banners. Our newly designed banners will help the updates from us reaching to you in a more engaging manner.

    Banners, after dismissed, will be present in Notices until they expire.

    Load control.png

  3. Enphase now supports Storage only sites for backup 

    The view for Storage only Ensemble sites [Storage sites not having microinverters] has been redesigned and updated to make it useful for you

    system normal.png

  4. Reserve Battery charge to be preserved for the previous battery mode

    We want to make your life easy. So, when battery modes are changed from Savings or Self-Consumption to other modes, the reserve charge levels are now preserved.

 
 
 
Enphase Installer App release notes (3.0.15)
May 27, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

  • Grid Profile changes:

    • Installers will now not be shown grid profile page and the selection will happen in the background. If there is any error while selecting the default grid profile, the user would be notified.

    • Self-installers will now only see the grid profiles applicable to their country.

    • Grid profiles will now be categorized by the regions they’re applicable in for easier searching.
       

      image001.png      image003.png
       

  • Installers can now use the front-facing camera with a flashlight to scan devices.
     

    image005.png   image007.png
     

  • A reference tooltip would be provided to explain the installer reference field.
     

    image009.png      image011.png
     

  • Installers will now be able to download summary reports both in AP and non-AP mode.
     

    image013.png
     

  • The Installers can now connect to their Envoy-R in Installer Toolkit 3.0. For all systems with only Envoy-R’s in the field, the toolkit will display the Envoy UI.
     

    image016.png   image018.png
     

  • For a multiple Envoy system, installers can now check the provisioned status of all Envoys at the same time.

    image023.png   image025.png

 

Ensemble Users

  • Users can now configure load control and PV shedding for your Ensemble systems. When load control for your appliances is enabled, the appliances will be powered on or off based on the mode. If the system is on the grid, your appliances will always be powered on irrespective of modes.
     

    image038.png   image033.png   image034.png


     

    image040.png   image042.png
     

  • Installers can now enable export limit/back-feed for solar. This will limit the current exported from solar.

    image047.png   image049.png   image051.png
     

  • The Installer Toolkit will inform the installers to retry provisioning if any of the Ensemble devices are stuck in the ‘Waiting for Acknowledgement’ state for more than 3 minutes due to incorrect Envoy information. When this error is encountered, The status of the device will change to ‘Provisioning failed’ and the user can tap on the ‘Provision Devices’ button below to retry.
     

    image028.png    image030.png

  • For an Ensemble system, the user will not be allowed to skip the production meter unless the user encounters an issue with the meter reading. This will ensure that the user is notified about the meter issues and is not allowed to skip over the entire wizard.
     

    image034.png   image036.png   image038.png
     

  • The off-grid functional testing will provide a timer to inform the installer to wait for the system to go back on-grid once the testing is complete.
     

    image040.png
     

  • Now the installer can disable manual override in AP mode. Also, the live status will display the status of Manual override (Enabled or disabled) before the user chooses ‘Start functional validation’.

 

image042.png
 

Bug Fixes
  • The issue where using the pre-existing email used during activation was over-writing the first and the last name of the owner is now fixed.
     

    image076.png
     

  • The issue of Toolkit updating storage mode if it was changed in AP mode, once it is synched with Enlighten and overriding homeowner selected value is now fixed for Ensemble Users.

  • Array builder issues of not able to save the system after scanning the microinverters

  • Grid profile changing to unset after provisioning is fixed on Android devices.

  • The problem of the Wi-Fi selection list not being scrollable in some of the apple devices is now fixed.

  • Envoy getting disconnected while in AP mode whenever a different application was opened is now fixed on iOS devices.

Enphase Installer Portal release notes (21.5.1)
May 10, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote Envoy upgrades

Our new remote Envoy software upgrade allows you to commission Enphase Storage faster for new installations via the Enlighten Manager. Follow these steps below to upgrade your Envoy software:

  • In Enlighten Manager, create a system instance using an Envoy serial number on the activation page.

  • Ensure that the Envoy is connected to Wi-Fi or cellular and reports successfully to Enlighten.

  • In the Envoy section of the interface, select the microinverter type from the SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.


Enlighten Manager remote Envoy software upgrade

Pre-Commissioning Permit dates in activation flow

This feature will allow you to capture all pre-commissioning dates within Enlighten Manager activation pages before you visit the homeowner site for commissioning.

Capture the following information during system set-up.

  • Contract signed date

  • Permit AHJ

  • Permit Application date

  • Permit approval date

  • Hardware Installation (begin) date

Note: If the dates are different for solar and storage, that should be by checking "Solar and Storage dates are different.”

Text notification for critical alerts

Re-designed Installer registration page:

Text notification for critical alerts

The Enlighten Registration page is being updated to make the available options clearer. In a case where the name/address of the company matches an existing company, a warning will be shown asking the user to reach out to their admin for resolution. Also, registration will now be done via a verification code rather than an activation link.

Array bug fixes addressed in this release

We received complaints about the new array builder and the following bugs were fixed.

  • Array builder does not open in Firefox browser

  • Array builder does not get saved for large commercial systems

  • Array builder does not get saved for D380 microinverters

  • Arrays get dislocated/disappeared when users try to select module to assign microinverters

  • Array builder does not get saved once serial numbers are scanned through ITK

  • Array builder doesn’t allow to create array with more than 1000 microinverters

  • Array builder throws channel id in use error when saved

  • Array builder throws check your internet connection error when saved

  • Array in array view disappears when zoomed in or out

  • Array builder allows serial numbers from other systems as well

 In addition we also added a few additional features

  • Once a microinverter scanning is done, it is auto advanced to the next module

  • ’Add new array’ can be done even from left menu under array section

  • When a new array is created it gets highlighted and other arrays gets faded

  • Retired microinverters are not listed in microinverters section

  • Left menu section is kept open while microinverters are being assigned to an array

  • Added an option to undo/redo changes

  • Microinverters are sorted in order of scanning by default and choice is given to sort alphabetically

  • Ability to select part of subarray by holding shift key and move it together

Enphase App release notes (server 21.5.1)
May 10, 2021

What's New

Energy Independence setting for Savings Mode

We are introducing a new Energy Independence setting under Savings Mode. This new option under Savings Mode further reduces reliance on the energy grid after peak hours, lowering monthly utility bills for homeowners as they transition to 100% energy independence.

When this new Savings Mode setting is turned on by the homeowner, their Enphase system will start to take full advantage of all available battery power, around the clock, 24/7. For those homeowners who prefer to reserve some battery power for emergencies, this feature can be toggled off. (It initially defaults to ‘off.’)

This feature is under the process of rollout in Q2.
 

Text notification for critical alerts
Enphase Installer App release notes (3.0.14)
May 6, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

  • Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

  • The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.
     

    image001.png   image003.png   image005.png

    image007.png   image009.png

     

  • In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

    image013.png


    image017.png   image019.png

     

  • The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
     

    image021.png   image023.png

     

  • ITK will now autofill address details based on the selected address.

     

    image025.png   image027.png

     

  • Envoy connectivity improvements including,

    • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

    • The update firmware button will be disabled when the Envoy is already up to date.

      image029.png
       

  • The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

    image031.png
     

Ensemble Users

  • Meter improvements for US Ensemble 1.0 installation:

    • Refer diagrams for each possible cause of an issue in the production and consumption meter.


      image033.png
       

    • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.


      image035.png

    • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.


      image037.png
       

Bugs

  • Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

  • The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

  • The Meter wizard will highlight all the issues by showing the reading in red.
     

image040.png



 
Enphase Installer Portal release notes (21.4.1)
April 12, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote upgrades

The new remote Envoy software upgrade allows you to commission Enphase Storage faster for retrofit sites via the Enlighten Manager. Follow these steps to upgrade Envoy software:

  • In the Enlighten Manager, open the activation page for a retrofit site.

  • In the Envoy section, select the microinverter type from the Microinverter SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.

Enlighten Manager remote Envoy software upgrade

 

Features for hassle-free installations

We’ve just released Installer Toolkit version 3.0.14 with amazing new features:

  1. For all installers

    • Provides important events or updates through a banner when you log in to the app. You can access banners from the notices section on the support screen.

    • Allows you to enter network details manually when the Envoy does not identify a new network.

    • Auto-fills address based on the street name you enter.

    • Scans devices more accurately with an improved scanning algorithm.

    • Ensures successful device provisioning by first updating the Envoy software and then enabling the ‘Start provisioning devices’ button.

    • Re-directs homeowners to the Enlighten app when they try to login to the Installer Toolkit.

    • Customizes the app size by downloading the right Envoy software for your location.

  2. For Enphase Storage installers

    Meter Wizard enhancements

    • PV’s turn-on timer is configurable based on grid profile.

    • Additional diagrams that assist installers in re-wiring a faulty CT connection.

    • Alert that warns you not to place the consumption CT on the load side of Enpower.

 

Visit https://community.enphase.com/s/article/Enphase-Installer-Toolkit-ITK-Release-Notes-3-0-14 for detailed release notes.

New features for homeowners

Four new features that make Enphase Storage simple and easy to use for homeowners.

  1. Text message notifications

    Homeowners will receive alerts via text message when the grid goes down or comes back up. That means that they can swing into action just in time to ensure Enphase Storage does not run out on them.

  2. Enhanced app menu

    The Enlighten Menu has a new tile layout that helps homeowners find what they need quickly. We've also simplified the navigation by reducing the options under each menu item.

  3. Battery prioritization  

    During peak hours, homeowners can now prioritize the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by the home gets exported to the grid.

  4. Redesigned email notifications   

    New emails notify homeowners of a system error or alert and a lot more. They get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

Enphase App release notes (server 21.4.1)
April 12, 2021
 
What’s new?

Here are four new features that place even more power in the palm of your hand.

  1. Text message notifications

    Backup power is critical during an outage. Our all-new text messages alert you when the grid goes down or is back up. Now, you can swing into action as soon as the grid goes down to ensure you have backup power when you need it the most.

    To ensure you receive these text messages, register your mobile number on the Enlighten app as follows:

    1. On the navigation bar of the Enlighten mobile application, click Menu.

    2. Select Account to view the Account dialog box.

    3. Select My Information and enter your mobile phone number in the Mobile field.

    4. Click Save Changes.

    Text notification for critical alerts
  2. Enhanced app menu

    A good mobile app is always intuitive. That's why the menu has a new tile layout that helps you find what you need quickly. You’ll notice that we've also simplified the navigation by reducing the options under each menu item. Now, you can find all Account settings under My Information, My Notification, and My Access. 

    Text notification for critical alerts
  3. Battery prioritization

    The Savings Mode of the Enphase Storage system helps you avoid using electricity from the grid during peak hours when your electricity cost is higher. Here’s how the new enhancement to this mode can help:

    • During peak hours, your home is powered by the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by your home gets exported to the grid.

    • During off-peak hours, your battery charges from the solar to get ready for peak hours. Your home consumption comes from excess solar.

    • Electricity gets imported from the grid when your home needs more power than solar can provide.

    In this mode, your battery reserves some energy to power your home during an outage. You can change the reserve from the battery settings page.

    Use this mode to save on your electricity bill.

    Know more

  4. Redesigned email notifications

    Email alerts should be worthy of your time. That’s why our new e-mails notify you of a system error or alert, and a lot more. You get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

    Text notification for critical alerts

    To ensure that you receive these emails, do the following:

    1. On the navigation bar of the Enlighten mobile application, click Menu.

    2. Select Account to view the Account screen.

    3. Select My Notifications to view the My Notifications screen.

    4. Enable Notify me about system production or service-related issues checkbox.

    5. Click Save Changes.

    Text notification for critical alerts

We want your feedback

We want to know what met your expectations and what missed the mark. Please spare a few minutes to take our survey.

Enphase Installer App release notes (3.0.13)
April 9, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 


New Features

All Users

  • Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

  • The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.

    image001.png   image003.png   image005.png

    image007.png   image009.png

     

  • In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

    image013.png


    image017.png   image019.png

     

  • The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
     

    image021.png   image023.png

     

  • ITK will now autofill address details based on the selected address.

     

    image025.png   image027.png

     

  • Envoy connectivity improvements including,

    • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

    • The update firmware button will be disabled when the Envoy is already up to date.

      image029.png
       

  • The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

    image031.png
     

Ensemble Users

  • Installers will no longer be able to add Q-Relay in the Ensemble region.

  • Meter improvements for US Ensemble 1.0 installation:

    • Refer diagrams for each possible cause of an issue in the production and consumption meter.


      image033.png
       

    • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.


      image035.png

    • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.


      image037.png
       

Bugs

  • Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

  • The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

  • The Meter wizard will highlight all the issues by showing the reading in red.
     

image040.png
Enphase Installer App release notes (3.0.11)
April 7, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

 

  1. The installer can now connect to an Envoy using the toolkit over Wi-Fi (Installer Toolkit and Envoy should be on the same Wi-Fi network). This would reduce the dependency on ‘AP mode’ connectivity which requires the user to be in close proximity to the Envoy.
     
    image001.png      image003.png
     
  2. Installers can view the strength of the Cell modem and Wi-Fi in the Envoy connectivity screen.
     
    image005.png    image007.png
     
  3. Installers can associate phases for provisioned AC batteries before completing commissioning. 
     
    image010.png       image011.png
     
  4. Installers can now request a secure open connection between Envoy and Enphase support personnel. So that Customer Support can troubleshoot the issues by tunneling to the Envoy.
     
    image012.png     image014.png
     
    image016.png      image018.png
     
  5. Installers of the parent company were not given access to the activations having branch companies as the maintainer or installer. We’ve removed that restriction now.
  6. The installer will not be allowed to set Reserve SoC below 10% in any battery mode 
  7. ITK will now be fully supported on the iPad 
 
Ensemble Users
  • In a multiple Envoy system, you can now select an Envoy as an ‘Ensemble Envoy’ to differentiate the microinverters that are part of the microgrid. The Ensemble microinverters will be listed separately in the details screen.
     
image023.png    image025.png     image026.png


image028.png         image030.png 

image030.png         image034.png

 
  • When PV to storage check fails for a multiple Envoy system, Toolkit will provide the necessary instructions to move the additional microinverters from Ensemble Envoy to non-Ensemble Envoy.
     
    image036.png
     
  • The ‘Update all software’ button after completing provisioning is now made less prominent to encourage users to continue commissioning and automatically update the software later.
     
image038.jpg
 
  • Meter improvements
     
    1. For all users in the US doing Ensemble installation, both production and consumption meter wizards will contain in-app videos to help rewire the CTs.
       
      image041.png
       
    2. Performance improvement - The validation results in the production meter wizard is shown in real-time i.e less than 1 second
    3. Message improvement - The production meter error message will include instructions to make sure production CT only includes L1 PV generation circuits. Also, the instructions shown when consumption CT is reversed include the planning consumption tech brief link.
The results of the step 2 consumption wizard which includes polarity check are shown in real-time and users do not have to go to step 3 to see the results.
 

Bug fixes

  1. In case of an envoy software download failure, the Installer toolkit will automatically retry downloading the software and will not allow provisioning in case all files are not downloaded
  2. When only Enpower software is getting updated, the functional validation message will correctly display that the Ensemble software update is in progress.
  3. Fixed an issue where Ensemble certification was not found for certified users while installing ensemble devices in iOS
  4. Installers were not able to access the auto-tariff module in Installer Toolkit which is now fixed.
Enphase Installer App release notes (3.0.9)
February 18, 2021

Download the latest version of the Enphase Installer App from the links below

 

     

 

 

New Features

  • Installer Toolkit will remind the Installers to download the latest Envoy Software through a Notification on reopening the application (when there is one). Installers will not be allowed to proceed unless they have the latest Envoy Software.
 

 
 

 
  • You can now request access to a system/Envoy if you do not see the system on the home screen. Go to ‘Request system access’ under Support and enter the Envoy serial number to request access to the site. On successful submission of the request, the homeowner will receive an email to confirm and provide the access to the site. 
 

 
  • The installer toolkit will provide the detailed version history of the application under settings. The details will include new features added, bug fixes, and performance improvements made available as part of different app updates
           
  Ensemble specific features

 

  • Users can now use the Enlighten Tariff module in Installer Toolkit. All Enlighten tariff features like Tiered, Auto, and Time-of-use will be accessible. The current tariff editor which supports all the basic functions will still be available when offline. 
     


                    
 

NOTE: Tariff Editor Lite is only available in the AP mode.

  • For a retrofit installation, Installer Toolkit will now Inform users to replace their existing non-compatible Envoy on adding Ensemble devices.            
     

   

 
  • ITK will now automatically set the battery mode to recommended values for various stages of commissioning.  

a. Before initiating functional validation, the battery mode would be set to ‘Self-Consumption’.
b. After functional validation is complete or aborted, the battery mode is set to ‘Full Back-up’ mode automatically to allow Encharges to charge 100% for optimal calibration.  
c. Once the SOC level reaches 100%, the sites are set back to the previous battery mode set by the user. 
 

 
 
  • ITK now provides an option to upgrade the microinverter firmware for Ensemble systems with M-series inverters. On adding the Ensemble devices, if the firmware of Microinverters is not upgraded, the Toolkit will provide an option to send the firmware upgrade request to the system (via Enlighten). 
     

           

  • The Envoy connectivity with Enlighten over Wi-Fi or Ethernet has been made mandatory for Ensemble commissioning. Before provisioning the devices if the Envoy is not communicating with Enlighten via Wi-Fi or Ethernet, the installers will be asked to configure (the same). 

  • The off-grid functional validation steps will be reduced from 9 to 6 as the Overload/ Blackstart test will no longer be supported.  
     

 
  • Users will no longer see the ‘Beta’ version on launching the app

Bug Fixes 

  1. Users are not allowed to access the array builder if they have recently changed their Enlighten password. The Toolkit will now log out the user and will inform to log back in.
  2. The installers were incorrectly shown the warning message ‘PV size exceeds the Encharge capacity’ when systems had the maximum allowed number of microinverters. The check has been improved to make sure it strictly adheres with the Ensemble design guide and the message is shown only when the number of allowed microinverters exceeds the limit.
  3. The latest Envoy software files are downloaded to the phone every time you re-login to the app. Going forward the download status of the software will be retained on logging back to the toolkit and the Envoy software files will not be downloaded. 
  4. The toolkit earlier took around 4 minutes to load the Array builder. The performance of the app is now improved to load the array builder within 10 to 15 seconds.
  5. The Wireless Communication Kit status in the Encharge detailed screen was shown incorrectly and is fixed to accurately display the ‘Connectivity’ status. 

Android Specific 

  • In Android, on selecting ‘Install replacement’ and ‘Request return’ options for an unverified system, the user was redirected to the Enlighten manager home page incorrectly. Now the replace options will only be available for a system with a verified and communicating Envoy. 
  • In Android, microinverters were getting provisioned on tapping ‘you can use WPS service to connect to your home Wi-Fi without password’ message under Wi-Fi connectivity screen. This is fixed to make sure no provisioning action is triggered on tapping the message .

iOS Specific 

  • In iOS, the menu options at the bottom were hidden when user opened production/consumption meter detailed screens in non-AP mode. Now the menu options will be displayed in the detailed screen similar to android application. 
  • In iOS, we have now fixed the issue where installers were blocked from provisioning Ensemble devices for systems located in Bermuda.  
Enphase Installer App release notes (3.0.10)
February 18, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Ensemble Specific 

Additional meter checks  

  1. The production meter and consumption meter wizards will now conduct additional validations for all ensemble residential sites in the USA to make sure the CT connections are accurate.
    • In production meter wizard, the toolkit will validate that,  
      • There are no negative readings across L1 and L2 
      • There are no microinverters or branch circuits missed during CT installation 
      • The readings across L1 and L2 are not imbalanced 
    • The description is automatically generated in the consumption meter wizard. The toolkit will therefore validate that there are no issues with CT placement and wiring. 
       

Production meter checks and messages 

Polarity Issue:

image004.png

Production reading lower than expected:   

   image006.png

CT Imbalance issue:   

image008.png

 

Consumption meter images

Missing consumption CT:   

image010.png

 Polarity Issue:

image012.png

                                 

  • For a retrofit Ensemble installation, the production and consumption meters will be disabled in Installer Toolkit by default. This will ensure that all first-time Ensemble commissioning requires users to go through the meter wizard to enable meters.

Enphase Installer App release notes (3.0.7)
January 31, 2021

Download the latest version of the Enphase Installer App from the links below

 

    

 

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.

 


Version 3.0.7


New Features


1. You can now chat with our customer support team directly using the app. Go to Support -> Contact Us -> Chat with us
 

 

2. Installer Toolkit now provides diagnostic options to troubleshoot Envoy connection to Enlighten. This allows the user to ping any server to find out Envoy connectivity to the internet (and Enlighten).
 

      

 

3. Depending on the site type, Enphase downloads a different Envoy Software. We added quick info to provide a description for all Envoy software version used.
 

 

 

4. Installers can now add ‘Permit’, ‘Contract’ and ‘Installation’ dates for a site. The dates can be different for solar and storage installation.
 

 

5. If your site has large or heavy loads, the use of soft starter will be recommended by the Toolkit for an Ensemble site.
 

 

6. If your company is not Ensemble certified, the Installer Toolkit will provide a pop-up message instructing on the same when you add Ensemble devices count. This ensures that we provide warning to the installer before they visit site and find out they cannot commission an Ensemble system.
 

 

7. For an Ensemble system with M-series microinverters, if the firmware of microinverters is not updated in Enlighten, the toolkit will provide a reminder message.
 


Bug Fixes
 

1. Scroll issues on iPhone 5 and 6.

2. In Android, on completing the functional validation, the toolkit will automatically set the battery mode to ‘Full Back-up’, similar to iOS. This will make sure the user does not have to sync the system with Enlighten to update the battery mode.

3. User was blocked from replacing the old Envoy as the Toolkit was incorrectly displaying ‘Envoy not connected in AP mode’ while configuring the Wi-Fi on new Envoy.
 

 

4. In addition to the checkbox for the user to inform switching off the PV, we now also validate that the production meter value has gone to zero to confirm that the PV was indeed switched off.

 

 

Faster Commissioning for Ensemble Devices


1. With the new Envoy 6.0.96 software update, the software of Ensemble devices (Encharge and Enpower) can be updated post commissioning. This will significantly reduce the time needed to install the system using the toolkit. The Enpower firmware will be mandatorily updated only if the current version is less than 20.34 and the installers can skip the rest of the software update and continue with meter configuration and functional testing.