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Changes and improvements in software updates
Enphase Installer App release notes (3.34.3)
February 6, 2024

What’s new

For all installers:

  1. The app now allows adding IQ Microinverters to a new site if they were incorrectly added to another site by another installer

    The Enphase Installer App now facilitates the addition of IQ Microinverters to a new site. If an IQ Microinverter was incorrectly added to a different site and is not communicating with the Enphase Installer Portal, the app will automatically retire the IQ Microinverter from the old site when the installer attempts to add it to the new site.

  2. IQ Battery charge/discharge alert added

    A new informative message has been added to the functional validation screen for three-phase grid-tied IQ Battery sites. This alert notifies installers if the IQ Battery charge/discharge rate is limited to 100 W due to IQ Microinverter phase association.

    Picture01

For installers in the EMEA region:

  1. Going through meter wizard will now be mandatory for all storage commissioning

  2. Voltage check during Production CT enablement

    When enabling Production Current Transformers (CTs) in the EMEA region, the Enphase Installer App will now automatically check the voltage in each phase. Installation will be blocked if the voltage is outside the operational range (less than 20 V or greater than 300 V), ensuring compliance with regional standards.

    Picture1_22 Picture2_12

  3. IQ Energy Router IP address details now viewable

    Installers commissioning IQ Energy Routers can now view the IP address and serial number of the IQ Energy Router within the Enphase Installer App. This feature simplifies the commissioning process for other peripherals by providing essential connectivity information.

    Picture4_10

What’s fixed

For all installers:

  1. Resolved an issue that previously prevented installers from adding both an AC Battery and an IQ Battery 3T to the same site.

  2. The Enphase Installer App will no longer display the polarity flip option during validation of three-phase production and consumption meters, enhancing the accuracy of the installation validation process.

  3. Resolved an issue that was causing IQ Gateway updates to fail in the AU region.

  4. General app performance enhancements have been implemented, along with other minor bug fixes, to provide a smoother and more reliable experience for all users.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer App release notes (3.34.2)
January 8, 2024

What’s new

For installers in North America:

  1. New informational pop-up about IQ Battery 3T/10T wiring

    We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.

    These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.

    The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.

    added a new informational popup about the wiring of IQ Battery 3T/10T

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer App release notes (3.34.1)
December 14, 2023

What’s new

For all installers:  

  1. Added third-party storage device details in the System Details menu

    We have added an option for installers to add details of third-party storage devices if used along with Enphase components. 

    System-details

Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.

What’s fixed

For all installers:  

  1. We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.

  2. Improved app performance and other bug fixes.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer App release notes (3.34.1)
December 14, 2023

What’s new

For all installers:  

  1. Added third-party storage device details in the System Details menu

    We have added an option for installers to add details of third-party storage devices if used along with Enphase components. 

    System-details

Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.

What’s fixed

For all installers:  

  1. We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.

  2. Improved app performance and other bug fixes.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer App release notes (3.33.0)
October 17, 2023

What’s new

For all Enphase installers:

  1. Moved the Replace IQ Gateway feature under Support to the Request return and Install replacement menu within a specific site under Systems

    To simplify and streamline the replacement process, users can now only initiate the return of an IQ Gateway by scrolling to the bottom of the page of a particular site on the Systems page, and tapping on the Request return and Install replacement button followed by tapping Replace IQ Gateway. For more detailed instructions, please refer to the Self-service return and replacement technical brief.

    Picture

     

  2. Added an option to change Consumption Meter location after the meter is enabled

    For sites where a consumption meter has already been enabled, changing the location (Load Only or Load with Solar) is now possible and can be completed on the Meter Configuration page.

    Meter Configuration

     

  3. Added an option to choose which IQ Gateway is connected to certain storage devices

    For sites that contain multiple IQ Gateways, it is now possible on the Devices & Array page to easily configure which storage/backup devices (such as IQ System Controllers, IQ Batteries, and IQ Load Controllers) are connected to each IQ Gateway.

    Devices and Arrays

     

  4. Added confirmation for Permission to Operate

    To complete the Functional Validation step, installers must now indicate whether they have received a permit to operate from the utility.

    picture3

For Enphase installers in Europe:

  1. Added a walkthrough to configure an IQ Relay

    A step-by-step guide is now available within the Enphase Installer App when the IQ Relay is in the Open state.

    IQ Relay

What’s fixed

For all Enphase installers:

  1. Prevented Auxiliary Contact Validation and Functional Validation if the production and consumption meters are enabled through the Enphase Installer Portal but not enabled on the Enphase Installer App.

  2. Fixed an issue where the homeowner walkthrough is marked as completed when an IQ System Controller or IQ Battery is added to an existing PV-only system.

  3. Fixed commissioning discrepancies for systems with multiple IQ Gateways by making the steps completed on one IQ Gateway visible to the second IQ Gateway.

  4. Fixed an issue where the phase details of an IQ Battery were not sent to the IQ Gateway during provisioning.

Enphase Installer App release notes (3.32.0)
September 7, 2023

What’s new

  1. [North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.

    Picture

     

  2. [Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.

  3. [Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.

  4. To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.

What’s fixed

  1. Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.

  2. Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.

  3. Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.

  4. Other bugs and security fixes.

Enphase Installer App release notes (3.31.0)
July 10, 2023

What’s new 

  1. Integrated a Connect/Disconnect button on the site status screen
    The site status screen now includes a button for convenient connection and disconnection from an IQ Gateway using AP mode.
     
    p1p2

  2. Automated device scan and troubleshooting
    When an installer attempts provisioning, a device scan check is now performed. If any devices remain unscanned, the system will display the details of those devices. The installer will then have the option to proceed and complete the missing device scans.

    p3

  3. Introduced a troubleshooting guide for mobile device connectivity issues in AP Mode
    A step-by-step troubleshooting guide has been added for situations where a mobile device encounters difficulty connecting to an IQ Gateway in AP mode.

    a

  4. Simplified Grid Profile selection
    The Enphase Installer App now includes an automatic selection feature for the recommended Grid Profile based on the site location after IQ Gateway scanning. This eliminates the need to manually select the profile from a screen. If the recommended Grid Profile is not available, the app will automatically choose the default Grid Profile and bypass the selection screen.
     

  5. Improved reliability for Functional Validation
    Functional Validation can now be performed even in cases where microinverters are not generating power and the meter was previously enabled through the Enphase Installer Platform. A warning message is now displayed to ensure proper installation of the meter.
     

    p6

     

  6. Added an automated polarity verification check
    The Enphase Installer App will automatically verify polarity of the production meter when selecting the “I am an expert” option. If a polarity error is detected, a message will alert the user. The Enphase Installer app will show a warning indicating no production if the production value is less than 10 watts.
     

  7. Added an option to indicate 3rd party storage devices on a site
    For Enphase systems that include 3rd party battery devices, they can not be added to the System details screen in Step 1. Note : Enphase does not recommend mixing third party storage with Enphase energy system. It may impact the operation.

     

    a

     

What’s fixed 

  1. Corrected the display readings’ polarity when the meter was flipped.

  2. Addressed the prompts related to replacing an IQ Gateway in the Enphase Installer App.

  3. Fixed errors encountered during the IQ Gateway software update process.

  4. Resolved login failure issues reported by certain installers.

  5. Enhanced the optional IQ Gateway software update process by providing additional information.

  6. Added more messaging for retiring or replacing an IQ System Controller.

Enphase Installer App release notes (3.30.1)
June 27, 2023

Security update.

Enphase Installer App release notes (3.30.0)
May 25, 2023

What’s new 

  1. Added buttons from the system commissioning step screen
    Three new buttons are added to the commissioning step screen. These buttons allow easier access to view the Array/Graph, Live Status, and Live Vitals.
     
    3.30 

    3.30

  2. Included commissioning how-to videos 
    When an installer taps on the Help button in the top right of the commissioning section, this leads to the commissioning video library. The videos are available only when the installer is connected to the internet.

    3.30   

  3. Included IQ Gateway update details 
    When updating the IQ Gateway, the Enphase Installer App will display additional details during the process. 

    3.30

  4. Improved barcode scanning process 
    Installers are now able to scan any device in any order, instead of having to scan the IQ Gateway first. 

    3.30

  5. Added a notification for incomplete functional validation  
    For installers in North America, Germany, and Belgium, the Enphase Installer App will now notify if functional validation is not yet completed. For homeowners whose systems are in this phase, they will see an “Installation in progress” note in the Enphase App.

    3.30  

What’s fixed 

  1. Corrected the Enphase University link in commissioning Step 2a for different regions.  
  2. Added a verification for IQ Battery breaker before starting Functional Validation (Step 6). 
  3. Removed the Dashboard tab link for self-installers as they cannot view data in that section.  
  4. Improved the IQ Gateway update process.  

 

Enphase Installer App release notes (3.29.0)
March 24, 2023

Features available to all Installer App users

  1. Moved the “Tariff” and “Storage Configuration” mode sections from the commissioning step to the post commissioning step.

     1.0


     

  2. Added a new pop-up window to allow the user to skip updating the IQ Gateway software if it meets the minimum version requirement.

     

    2.0
     

  3. Added a drop-down menu to the phone number field for selecting the country code.

     

    3a

Features available only to Enphase Energy System users

  1. Added the ability to revalidate the auxiliary contact in the “Auxiliary Contact Validation” page.

  2. Improved installation of Sunlight Backup systems:

    1. Now users are guided on how to install and commission a Sunlight Backup system when scanned in Step 2b.

    2. Now the “Load Control” option is selected by default.

    3. Now “Manual” mode is toggled on by default in the Configure Auxiliary Contact NC1.

     

    2c
     

  3. Moved the option to select third-party string inverters to the “Devices & Array” screen from the “System Details” screen. Added a restriction where both IQ Microinverters and third-party string inverters cannot be added to a single IQ Gateway.

     

    3_0

Bug fixes

  • Fixed the issue where the meter configuration status on the site details screen was not marked completed even though the consumption meter wizard was completed.

  • Fixed the issue where the Installer App was showing provisioning as completed, even if microinverters were not provisioned.

  • Fixed the issue where the Installer App was showing an invalid warning message of a grid profile fetching error after navigating inside the “Generate Summary” report screen.

  • Fixed the issue where, during commissioning for sites with string inverters, the Installer App was incorrectly setting the default reserved state of charge to 30% instead of 0%.

  • Fixed the issue where the Installer App wrongly restarts the grid profile propagation, even though it is already in progress, when the user tapped the “Try again” button in “Functional Validation”.

  • Fixed the issue where the Installer App wrongly deleted auxiliary contact when IQ System Controller was deleted.

  • Other fixes and enhancements.

Enphase Installer App release notes (3.28.0)
January 26, 2023

Features available to all Installer App users

  1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.

    a. The installer can associate specific devices with each IQ Gateway.

    Screenshot

    b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.

    Screenshot Screenshot Screenshot

    c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.

    screenshot

    d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.

    e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.

    Screenshot

  2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.

    Screenshot

  3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.

    Screenshot Screenshot

  4. Installers can now search for sites using different criteria, and the search speed has improved.

    a. Site ID

    b. Site name

    c. ZIP code

    d. Installer reference ID

    e. IQ Gateway serial number

    Screenshot Screenshot

  5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:

    a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.

    b. Normal scanning–suitable for all other scenarios.

    Screenshot Screenshot
     

Features available to only Enphase Energy System users

  1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

  2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

  3. Improved IQ Gateway update process:

    a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.

    b. The Enphase Installer App will inform installers about the reasons for update failures.

  4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.

    Screenshot Screenshot

  5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.

    Screenshot
     

Bug fixes

  1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

  2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

  3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

  4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

  5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

  6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

  7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

  8. Fixed translation mistakes in non-English languages.

  9. Other fixes and improvements.

Enphase Installer App release notes (3.28.0)
January 26, 2023

Features available to all Installer App users

  1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.

    a. The installer can associate specific devices with each IQ Gateway.

    Screenshot

    b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.

    Screenshot Screenshot Screenshot

    c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.

    screenshot

    d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.

    e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.

    Screenshot

  2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.

    Screenshot

  3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.

    Screenshot Screenshot

  4. Installers can now search for sites using different criteria, and the search speed has improved.

    a. Site ID

    b. Site name

    c. ZIP code

    d. Installer reference ID

    e. IQ Gateway serial number

    Screenshot Screenshot

  5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:

    a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.

    b. Normal scanning–suitable for all other scenarios.

    Screenshot Screenshot
     

Features available to only Enphase Energy System users

  1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

  2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

  3. Improved IQ Gateway update process:

    a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.

    b. The Enphase Installer App will inform installers about the reasons for update failures.

  4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.

    Screenshot Screenshot

  5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.

    Screenshot
     

Bug fixes

  1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

  2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

  3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

  4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

  5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

  6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

  7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

  8. Fixed translation mistakes in non-English languages.

  9. Other fixes and improvements.

Enphase Installer App release notes (3.28.0)
January 26, 2023

Features available to all Installer App users

  1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.

    a. The installer can associate specific devices with each IQ Gateway.

    Screenshot

    b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.

    Screenshot Screenshot Screenshot

    c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.

    screenshot

    d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.

    e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.

    Screenshot

  2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.

    Screenshot

  3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.

    Screenshot Screenshot

  4. Installers can now search for sites using different criteria, and the search speed has improved.

    a. Site ID

    b. Site name

    c. ZIP code

    d. Installer reference ID

    e. IQ Gateway serial number

    Screenshot Screenshot

  5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:

    a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.

    b. Normal scanning–suitable for all other scenarios.

    Screenshot Screenshot
     

Features available to only Enphase Energy System users

  1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

  2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

  3. Improved IQ Gateway update process:

    a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.

    b. The Enphase Installer App will inform installers about the reasons for update failures.

  4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.

    Screenshot Screenshot

  5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.

    Screenshot
     

Bug fixes

  1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

  2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

  3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

  4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

  5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

  6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

  7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

  8. Fixed translation mistakes in non-English languages.

  9. Other fixes and improvements.

Enphase Installer App release notes (3.28.0)
January 26, 2023

Features available to all Installer App users

  1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.

    a. The installer can associate specific devices with each IQ Gateway.

    Screenshot

    b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.

    Screenshot Screenshot Screenshot

    c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.

    screenshot

    d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.

    e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.

    Screenshot

  2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.

    Screenshot

  3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.

    Screenshot Screenshot

  4. Installers can now search for sites using different criteria, and the search speed has improved.

    a. Site ID

    b. Site name

    c. ZIP code

    d. Installer reference ID

    e. IQ Gateway serial number

    Screenshot Screenshot

  5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:

    a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.

    b. Normal scanning–suitable for all other scenarios.

    Screenshot Screenshot
     

Features available to only Enphase Energy System users

  1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

  2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

  3. Improved IQ Gateway update process:

    a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.

    b. The Enphase Installer App will inform installers about the reasons for update failures.

  4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.

    Screenshot Screenshot

  5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.

    Screenshot
     

Bug fixes

  1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

  2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

  3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

  4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

  5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

  6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

  7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

  8. Fixed translation mistakes in non-English languages.

  9. Other fixes and improvements.

Enphase Installer App release notes (3.28.0)
January 26, 2023

Features available to all Installer App users

  1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.

    a. The installer can associate specific devices with each IQ Gateway.

    Screenshot

    b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.

    Screenshot Screenshot Screenshot

    c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.

    screenshot

    d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.

    e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.

    Screenshot

  2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.

    Screenshot

  3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.

    Screenshot Screenshot

  4. Installers can now search for sites using different criteria, and the search speed has improved.

    a. Site ID

    b. Site name

    c. ZIP code

    d. Installer reference ID

    e. IQ Gateway serial number

    Screenshot Screenshot

  5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:

    a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.

    b. Normal scanning–suitable for all other scenarios.

    Screenshot Screenshot
     

Features available to only Enphase Energy System users

  1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

  2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

  3. Improved IQ Gateway update process:

    a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.

    b. The Enphase Installer App will inform installers about the reasons for update failures.

  4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.

    Screenshot Screenshot

  5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.

    Screenshot
     

Bug fixes

  1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

  2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

  3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

  4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

  5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

  6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

  7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

  8. Fixed translation mistakes in non-English languages.

  9. Other fixes and improvements.

Enphase Installer App release notes (3.28.0)
January 26, 2023

Features available to all Installer App users

  1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.

    a. The installer can associate specific devices with each IQ Gateway.

    Screenshot

    b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.

    Screenshot Screenshot Screenshot

    c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.

    screenshot

    d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.

    e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.

    Screenshot

  2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.

    Screenshot

  3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.

    Screenshot Screenshot

  4. Installers can now search for sites using different criteria, and the search speed has improved.

    a. Site ID

    b. Site name

    c. ZIP code

    d. Installer reference ID

    e. IQ Gateway serial number

    Screenshot Screenshot

  5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:

    a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.

    b. Normal scanning–suitable for all other scenarios.

    Screenshot Screenshot
     

Features available to only Enphase Energy System users

  1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

  2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

  3. Improved IQ Gateway update process:

    a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.

    b. The Enphase Installer App will inform installers about the reasons for update failures.

  4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.

    Screenshot Screenshot

  5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.

    Screenshot
     

Bug fixes

  1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

  2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

  3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

  4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

  5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

  6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

  7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

  8. Fixed translation mistakes in non-English languages.

  9. Other fixes and improvements.

Enphase Installer App release notes (3.27.1)
December 15, 2022

Features available to all Installer App users:

  1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

    1st

     

  2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

    2nd

     

  3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

    3rd

     

Features available to Enphase Energy System users:

  1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

    4th

     

  2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

    Figure 1- Workflow If the wiring is incorrectFigure 2 - Workflow if the wiring is correct

     

  3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

  1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

  2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
    a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
    b. When the reading is zero (will also not allow the user to skip).

    7th

     

  3. User can now add custom details for string inverters in storage-only installations.

    Bug fixes:

    • Fixed the issue of IQ Gateway restarting after commissioning.

    • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

    • Fixed the issue where functional validation was stuck and grid transition was not happening.

    • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

    • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

    • Other bug fixes and improvements to enhance stability and security.

Enphase Installer App release notes (3.27.1)
December 15, 2022

Features available to all Installer App users:

  1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

    1st

     

  2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

    2nd

     

  3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

    3rd

     

Features available to Enphase Energy System users:

  1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

    4th

     

  2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

    Figure 1- Workflow If the wiring is incorrectFigure 2 - Workflow if the wiring is correct

     

  3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

  1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

  2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
    a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
    b. When the reading is zero (will also not allow the user to skip).

    7th

     

  3. User can now add custom details for string inverters in storage-only installations.

    Bug fixes:

    • Fixed the issue of IQ Gateway restarting after commissioning.

    • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

    • Fixed the issue where functional validation was stuck and grid transition was not happening.

    • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

    • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

    • Other bug fixes and improvements to enhance stability and security.

Enphase Installer App release notes (3.27.1)
December 15, 2022

Features available to all Installer App users:

  1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

    1st

     

  2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

    2nd

     

  3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

    3rd

     

Features available to Enphase Energy System users:

  1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

    4th

     

  2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

    Figure 1- Workflow If the wiring is incorrectFigure 2 - Workflow if the wiring is correct

     

  3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

  1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

  2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
    a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
    b. When the reading is zero (will also not allow the user to skip).

    7th

     

  3. User can now add custom details for string inverters in storage-only installations.

    Bug fixes:

    • Fixed the issue of IQ Gateway restarting after commissioning.

    • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

    • Fixed the issue where functional validation was stuck and grid transition was not happening.

    • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

    • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

    • Other bug fixes and improvements to enhance stability and security.

Enphase Installer App release notes (3.27.1)
December 15, 2022

Features available to all Installer App users:

  1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

    1st

     

  2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

    2nd

     

  3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

    3rd

     

Features available to Enphase Energy System users:

  1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

    4th

     

  2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

    Figure 1- Workflow If the wiring is incorrectFigure 2 - Workflow if the wiring is correct

     

  3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

  1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

  2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
    a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
    b. When the reading is zero (will also not allow the user to skip).

    7th

     

  3. User can now add custom details for string inverters in storage-only installations.

    Bug fixes:

    • Fixed the issue of IQ Gateway restarting after commissioning.

    • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

    • Fixed the issue where functional validation was stuck and grid transition was not happening.

    • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

    • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

    • Other bug fixes and improvements to enhance stability and security.

Enphase Installer App release notes (3.27.1)
December 15, 2022

Features available to all Installer App users:

  1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

    1st

     

  2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

    2nd

     

  3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

    3rd

     

Features available to Enphase Energy System users:

  1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

    4th

     

  2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

    Figure 1- Workflow If the wiring is incorrectFigure 2 - Workflow if the wiring is correct

     

  3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

  1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

  2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
    a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
    b. When the reading is zero (will also not allow the user to skip).

    7th

     

  3. User can now add custom details for string inverters in storage-only installations.

    Bug fixes:

    • Fixed the issue of IQ Gateway restarting after commissioning.

    • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

    • Fixed the issue where functional validation was stuck and grid transition was not happening.

    • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

    • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

    • Other bug fixes and improvements to enhance stability and security.

Enphase Installer App release notes (3.27.0)
October 11, 2022

Features available to all ITK users

  1. In order to avoid scanning an incorrect bar code, the Enphase Installer App will now allow users to scan only when the camera is aimed at barcodes and will give an indication which bar code is being read.

    QR Matrix AR.jpg

  2. Installers will now receive important commissioning information through push notifications on Android and iOS.

  3. Installers can now view commissioning walkthrough videos directly within the app. The link to see the video is Support -> Video Library

    Picture2.png

  4. For a multi-IQ Gateway site, Installer Toolkit will remind users to
    a. Create arrays
    b. Assign microinverters to array
    c. Assign arrays to IQ Gateway before provisioning

    Picture3.png

  5. Grid profile improvements:
    a. The Enphase Installer App will now display the most common grid profiles with an option to view/select all grid profiles if needed
    b. Installers can also search and filter grid profiles applicable to specific states and country

    Grid Profile.jpg

  6. The Enphase Installer App will now show the correct error messages to installers who do not have appropriate login access.

    image_4.jpg

    image_5.jpg

  7. Installers are now asked to clear download manager cache if the IQ Gateway software download is not completed within 30 mins.

    Image_6.jpg

  8. Array builder module improvements to enhance user experience:
    a. Easier scanning b. Early validation of serial numbers

  9. Grid profiles will now always auto-download.

  10. Additional messages to be provided during meter configuration
    a. Remind installer not to switch OFF IQ Gateway when they’re switching OFF the PV breaker
    b. Remind user to turn ON PV breaker after enabling production meter if consumption meter is not present on the site

    Image_7.jpg

  11. Installer app now informs the user of insufficient device space when attempting to download the latest IQ Gateway software.

    Image_8.jpg

Features available to only to Enphase Energy Systems Installers

  1. The user can now enter any String Inverters and do not have to choose the device type from a finite list

    Image_9.jpg

  2. Enphase Installer App will now provide more information to users while provisioning Enphase energy systems.

    Image_10.jpg

  3. When the ESS is updating, a message is presented to inform users not to power cycle the devices.

    Image_11.jpg

  4. For Grid tied IQ batteries in ITALY,
    a. The user can now only select ‘Self-Consumption’
    b. The App will set battery mode to ‘Self-Consumption’ with 100% SOC during consumption meter wizard

  5. The Enfluri test during functional validation will now be conducted only for Grid-Tied IQ8 battery sites in Germany and Belgium.

  6. If the site already has pre-installed third party PVs, the app will inform users to use a second pair of consumption CTs.<

    Image_12.jpg

  7. The app will remind Installers to connect the L1 and L2 wires correctly from the grid through the Main Service Panel, IQ System Controller to the Combiner.

    Image_13.jpg

  8. Added instruction while the Enphase Installer App is discovering BLE

    Image_14.jpg

Bug Fixes

  • Fixed the issue where uploading grid profile failed from the Installer App for a PV only system.
  • Fixed the issue where incorrect provisioning state is shown due to micros not reporting in Enphase storage systems.
  • Fixed the issue where Installer App not allows functional validation with generator meter disabled.
  • Fixed the issue where Installer App incorrectly asks installer to update PV only systems in EMEA if the string inverter checkbox is checked. Now the update is necessary only when string inverter details are added.
  • Fixed the issue in IQ Battery device replacement workflow
  • Fixed the issue where the System Controller resets after ESS update and results in unexpected reading in consumption meter wizard.
  • Fixed the issue where the time duration set for Exercise mode option for generator does not reflect in Enphase App.
  • Fixed the issue where Installer app prevents users from commissioning battery only sites without microinverters.
  • Fixed the issue where Installer App wrongly allows the user to leave the site after one gateway is commissioned in a multi-gateway system.
Enphase Installer App release notes (3.26.1)
August 29, 2022

Features available to Enphase Storage users

  1. For a system with new IQ System Controller 2 devices, the Installer App will remind the users to connect IQ Gateway to breakers in the IQ System Controller 2. The user can easily verify if the connections are correct by following the instructions shown in the Installer App.

    IQ System Controller 2 devices.png

  2. The Installer App will inform users to turn OFF the PV breakers in the combiner and not to use breakers in system controller when enabling “generator” meters.

    Image 2.png

  3. The Installer App will inform users to connect Rapid Shut Down switch only after all the breakers in the combiner are turned OFF.

    Image 3.png

Bug fixes

  • Fixed the issue where Installer App incorrectly showing provisioning as incomplete in commissioning steps screen even when the provisioning was successful

  • Fixed the issue where Installer App incorrectly blocking IQ8 PV only commissioning if the IQ8 training is not done on Android device

  • Fixed the issue where Installer App allowing provisioning button to be clicked twice in iOS leading to errors

  • Fixed the issue where Installer App incorrectly enabling ‘Charge from Grid’ if Functional Validation was started but not completed

  • Other fixes and improvements

Enphase Installer App release notes (3.26.0)
June 23, 2022

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Installer toolkit /Enphase Installer app now uses new Enphase devices names as described here.

Features available to all Enphase Installer App (ITK)

  1. Installer would now be able to connect to IQ Gateway AP network mode directly from Enphase Installer App without going to the phone settings and selecting Wi-Fi network

    3.png

Features available to Enphase Storage users

  1. Enphase Installer App will now show the IQ Gateway update progress in the main screen without the need for scrolling

    8.png

  2. Installer would now be shown auxiliary contact state during auxiliary contact validation to provide better assistance during commissioning

    9.png

  3. The Enphase Installer App will now provide instructions to debug when one or more storage devices are not discovered over BLE during provisioning.

    10.png

  4. You can now get real-time status of storage device software update. The Enphase Installer app will display the speed of update and accurate intermittent device status

    12.png

  5. While commissioning Enphase Storage System with IQ System Controller 2, The Installers would be notified to switch ON the rapid shutdown initiation switch if the switch was OFF during provisioning.

 

Bug fixes

  • Fix for IQ Gateway software update failure issues

  • Fix for scanned IQ Gateway not supporting Enphase storage devices error

  • Fix for issue where installers were incorrectly asked to enter permit details before provisioning

  • Fix for issue when devices showing status ready for validation but in FV ESS starts again

  • Fix for issue where user incorrectly allowed to start functional validation when the system was Off-Grid

  • Fix for issue when generator status shown as ‘NA’ in non-AP mode incorrectly

  • Fix for the Enphase Installer App not notifying the user if the microinverters were not producing at the end of commissioning

  • Fix for the Enphase Installer App not letting users know they do not need to be on ESS update screen for update to continue

  • Fix for the Enphase Installer App incorrectly enabling the meters if the user disconnected from the IQ Gateway during meter wizard

  • Fix for delayed start of IQ System Controller software update due to Envoy reboot

Enphase Installer App release notes (3.25.3)
May 16, 2022

Bug fix:

  • Fixed the issue of the Installer app wrongly showing the ‘Comms kit as not ready’ message before provisioning. The user will now be able to provision storage devices immediately after connecting Comms kit to IQ Gateway.

Feature available to all ITK users

  • Installers commissioning a PV only system with IQ7/IQ6 or M-series microinverters will now be asked the model of cell modem connected. Since the Enphase cell modem only works with IQ Gateway software version 6.0.0 and above, the Installer app will now mandate the IQ Gateway software update for the site.

    Picture1.png

Enphase Installer App release notes (3.25.2)
May 10, 2022

Feature available to all Installers in Europe

  • Installers in Europe can now commission String inverters with Enphase storage systems

    Graphical user interface  Description automatically generated

     

    Graphical user interface, text, application, email  Description automatically generated

 
Enphase Installer App release notes (3.25.1)
April 4, 2022

Features available for all users   

 

  1. Enphase Installer App (Toolkit) will now directly take the user to ‘Envoy scanning screen’ after adding the Envoy count. Also, the Enphase Installer App will remind the users to add the missing devices.

     

    Graphical user interface, application  Description automatically generated 

    Graphical user interface, application  Description automatically generated

  2. Installers can now view Enlighten system details and check array view from main site details page by clicking ‘View System in Enlighten’ 

    ITK 2.png

 

 

Features available for all Enphase Storage Installation users

 

  1. Installing IQ8 Microinverters with IQ System Controller/IQ Battery will now require completion of IQ8 certification training. There is no training required for commissioning of IQ8 Grid-tied systems.

    Picture1.png

  1. The Enphase Installer App will now remind users to turn ON the IQ Battery DC switch before starting functional validation. 

    image.png

  2. Enphase Installer App will now display warning if the Comms kit connected to Envoy is faulty. The users can retry by re-plugging in the device. If the issue persists, the Comms kit needs to be replaced.                           

    image.png

  1. It is necessary to disable manual override on IQ System Controller before provisioning. If the user accidentally left the manual override enabled when provisioning IQ System Controller, the app will automatically disable the manual override and reset the device after provisioning is complete.  

    image.png

  2. You can now replace the IQ System Controller and IQ8 Batteries in the site by going to ‘Request return and Install replacement’ section. 

    image.png

    image.png

    The Enphase Installer App will also now provide an option to update the Envoy software before submitting the Envoy replacement request. 

    image.png

    image.png

     

  3. Improvements to ‘Sunlight Backup’ systems (systems with IQ8 and no batteries)

    1. Sunlight Backup systems will require 2 Enphase IQ Load Controllers and one aux contact configured for load shedding.

      image.png

    2. Installers will be given additional instruction to configure NC1 and NO2 Aux contacts which include 
      1. Always connect non-heavy loads on NC1 and avoid heavy loads 
      2. Set up the NC1 in manual mode (always ON) 
      3. Always backup heavy loads on NO2, which will be switched off when solar power is less and to remind homeowners not to connect heavy loads during backup. 
image.png
  1. Improvements to load control scheduled and advanced mode 

    a)Timings of scheduled mode can now be changed during load control. This will ensure that when the system goes off-grid, the connected loads would be switched ON only during the scheduled time

    image.png


    b) The advanced mode will include the Battery and Generator based load control  

    image.png 

  2. Enphase Installer App will now recommend provisioning instead of Envoy update in Envoy connectivity step if the existing software version of the connected Envoy is compatible with the system installed. 

    Picture13.png

 

 


 

 

 

Feature available for all sites in Australia

  1. Only for users in Australia, the toolkit will provide an option add NMI (National meter identifier) 

    Picture1.png

 
Enphase Installer App release notes (3.24.0)
January 11, 2022
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to all ITK users

  1. The new commissioning workflow contains a new ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

    itk-3-24-1.png

  2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

    itk-3-24-2.png

  3. The PLC scan option to identify microinverters has now been moved under Envoy section under ‘Devices and array’ (Step 2)

    itk-3-34-img-3.jpg

  4. Users can now connect to Envoy using the ‘Connect to Envoy via Wi-Fi’ option when Envoy is connected to Enlighten via Ethernet and user wants to connect to Envoy via same Ethernet network

    itk-3-24-3.png

  5. Installer can now add description when reporting a problem in the application

    itk-3-34-img-6.png

  6. iOS users will no longer receive the push notifications daily, they will only get a push notification when there is a new Envoy software available to download.

Features available to Ensemble users

  1. The new commissioning workflow contains a new

    1. ‘Validation’ section (Step 6) which includes ‘Meter Validation’, ‘Ensemble Software Update’, ‘Aux contact Validation’ and ‘Functional validation’

    2. ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

      itk-3-24-3.png

      itk-3-24-3.png

  2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

  3. Installer Toolkit will now use the same Battery storage module available in Enlighten Manager, this will be available only when the system is online. This will automatically expose charge battery sych issues homeowner face.

    This will automatically expose charge from grid, other tariff enhancements we do in the ENHO app

    itk-3-24-img-4.png

  4. Mandatory training will be required for installing following system configurations:

    1. Addition of generator

    Generator

    itk-3-24-14.png

  5. The ITK will now display images to assist installers to

    1. Turn OFF and Turn on the DC disconnect switch for Encharges

      itk-3-24-17.png

      itk-3-24-18.png

    2. To identify the comms kit required for Ensemble commissioning

      itk-3-24-19.png

  6. The toolkit instructions will contain more details to help installers disable manual override and to power on the system

    itk-3-24-img-11.png

  7. Installers will be reminded to install the second pair of consumption CTs in the meter wizard for a multiple Envoy Ensemble system with non-microgrid PV connected to main load panel or sub-panel.

    itk-3-24-img-12-1.png

    itk-3-24-img-12-2.png

  8. Installer can now add Enphase IQ Load controller in the system. One IQ Load controller can be used to configure 2 Auxiliary Contacts for Load control.

    itk-3-24-19.png

Bug Fixes
  • The PV to ESS ratio message will be shown to users installing Ensemble with M series microinverters too

  • Fixed the issue where configuring pop-up was not dismissed when the AP mode connection was lost. Also changed the message in the pop-up

    itk-3-24-22.png

Enphase Installer App release notes (3.0.23)
November 26, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to Ensemble Users

  1. Installer Toolkit will now recommend grid profile suited for Ensemble system automatically when installing Ensemble storage system with Enpower.

    itk-23-6.png
  2. Installers will now be able to see progress percentage for Ensemble software update when they’re waiting to start functional validation

    itk-23-7.png
  3. Installers can now see Encharge update progress in ESS upgrade screen.

    itk-23-8.png
    itk-23-6-1.png
Bug Fixes
  1. Fixed an issue where Installer Toolkit was not downloading Ensemble Envoy softwares (6.0.X and 6.1.X) for self-installers

  2. Fixed some bugs where incorrect update status was mentioned for Ensemble devices

Enphase Installer App release notes (3.0.21)
October 18, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Installers will be allowed to delete wrongly created/duplicate systems in the following scenarios
    • In case systems are synched to Enlighten: System stage in Enlighten < 3 and no devices are present in the system.
    • In case systems are not synched to Enlighten: Provisioning is not initiated yet.

 

image001.png

 

  • The installer toolkit would now be supporting Portuguese and Polish language.
  • Selection of commercial and residential on activation page will now be a radio button instead of a dropdown for better clarity.

 

image003.png

 

  • Installer Toolkit will now remind installers commissioning a commercial system that Ensemble devices are only supported for residential systems.

 

image005.png

 

  • Grid profile improvements
    • Grid profile will now become Envoy specific instead of being site-specific. Installers can choose 2 separate grid profiles for different Envoys on the same site. Installers will now be prompted to select grid profile after scanning Envoy.
      image007.png   image009.png   image011.png
    • Installer Toolkit will only show only relevant grid profiles based on the system type.
    • Installer Toolkit will provide more information about the grid profile while selecting the grid profile and while changing the default grid profile.
      image013.png
    • Installer Toolkit will prompt the user to change to recommended grid profile if the installer is installing a system in a different state in the US.
      image015.png
    • Installers can now choose different grid profiles for different Envoy in a multi-Envoy system.
      image017.jpg
  • Performance improvements are done on various screens to reduce the loading time.
  • Installer Toolkit will now remind the installer to enable GPS and provide location permission before connecting to Envoy in AP mode.

 

image019.png

 

 

Features available to Ensemble users

 
  • The live status which includes load, storage, PV, and grid values will be available as part of the meter wizard.

 

image022.png   image021.png   image024.png

 

  • Add a check to ensure PV is never turned on while checking for polarity issues across different phases in the consumption CT wizard. This will ensure that users cannot bypass the polarity issue error encountered due to the wrong placement of CT.

 

image026.png

 

  • The toolkit will remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.
image029.png   image028.png   image031.png

 

image034.png   image036.png

 

  • Production meter wizard improvements
    • The meter wizard ensures that all the branch circuits are part of CT by comparing the reading with PLC. If the meter reading is too low (lack of production), the toolkit will highlight the possible risk of skipping this vital check as comparison can be accurate only when there is sufficient production. (at least 500 W)
      image038.png
    • On rare occasions, the meter reading can be more than PLC reported value due to the passing of additional PV through the CT in a multi-Envoy setup. The toolkit will highlight the issue in a pop-up to ensure the user is aware of the possibility of additional PV.
      image040.png
  • The functional validation process is now simplified with the following improvements
    • The requirement to do grid transition physically is now removed and the users are required to do fewer grid transitions.
    • The ON-grid testing steps have been removed and the user needs to spend less time validating the system.

releasenote-21-part-1.pngreleasenote-21-part-2.png
 

  • Consumption CT wizard will display the status of Encharges along with meter reading. The Installer Toolkit will highlight if the Encharges are not discharging when the PV is off.

 

image058.png

 

  • The Enpower images available in the Toolkit will contain the lugs to provide a more accurate block diagram.

 

diagram.jpg
 

 

  • The manual override instructions will always be available for users to access under Enpower detailed screen.

 

image063.png   image065.png

  

  • Installer Toolkit will now inform users to move closer to devices if the devices are not getting discovered during provisioning.

 

image067.png

 

  • Supporting BMU update in the toolkit
    • When the BMU update is in progress, the toolkit will show ‘System configuration update in progress’ to installers similar to Encharge DMIR updates.
    • The Toolkit will not allow users to start functional validation when the BMU update is in progress.

 

image069.png
 
Bug Fixes
  • Fixed the issue where meter checks were not done for sites in Puerto Rico.
  • Fixed the issue where Installer Toolkit was providing options to update non-Ensemble Envoy with 6.0.X or higher version of the software in a multi-Envoy site.
  • Fixed the issue where the Installer toolkit was allowing users to Provision Ensemble devices with non-Ensemble Envoy.
  • The blue strip will now be shown instantaneously as soon as the connection to Envoy is successful.
  • Manual override pop-up appearing twice.
  • Fixed a bug where the EnFluri test for Germany was sometimes failing incorrectly in Android
Enphase Installer App release notes (3.0.20)
September 1, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for Ensemble Installer Toolkit users only

  • The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

 

image002.png    image001.png  image004.png

 

image007.png   image001.png  image009.png
Bug Fixes
  • Fixed the issue where the Installer Toolkit app was crashing when the site was created.

Enphase Installer App release notes (3.0.19)
August 31, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Updates to Envoy Connectivity

    • The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
       

      Screenshot_1.jpg

    • When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
       

      image003.png
       

  • Homeowner Walkthrough Checklist

    • We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
       

      image005.png      image007.png
       

What’s new for Ensemble ITK users only

Provisioning improvements

  • You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower. 

image009.png

Screenshot_2.jpg

 

  • You can no longer provide a system without Bluetooth permissions set and turned on.

  • If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.

 

Screenshot_3.jpg

 

  • If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.

 

What’s fixed
  • The correct Enphase support phone number is now shown for French Toolkit users.

  • Envoy updates are no longer stalled from insufficient file size or system timeout.

  • For Android users, you can now enable meters while connected to Envoy via Wi-Fi.

  • Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.

  • You can now refresh the network list if there are no networks available to select from the dropdown.

Enphase Installer App release notes (3.0.17)
July 5, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Features now available for all Toolkit App-users

  • As a certified installer, you will now be able to:

    • Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)

    • Restore retired microinverters on the site

      image005.png   retire.png   unretire.png

  • There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
     

  • image009.png   image011.png   image013.png
     

    image015.png   image017.png

    image019.png   image020.png
     

Features available to Ensemble users 

  • As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
     

    image001.jpg
     

  • Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
     

    enpower2.png
     

  • Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
     

    image024.png
     

  • Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.


    image026.png   image028.png
     

  • The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.

 

Some installers have been placing the pair of consumption CTs on the load side of Enpower instead of on the grid side. (see below image)

 

enpower.png

 

Going forward, the consumption meter wizard will validate if the CT is placed correctly on the grid side of Enpower. The user will be asked to confirm that the CTs have been placed correctly before moving forward with the installation process. 
​​​​​​

image030.png
 

  • When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.

  • For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.

  • For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.

    Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.

     

Bug Fixes
  • Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.

  • Grid profiles will now be auto-downloaded provided the auto-download option is selected.

  • Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.

  • Installer Toolkit will now accept special characters in the first name.

  • Fixed the issue where the street numbers were not being added while entering the street address.

  • ‘Enable production meter’ option was provided for installers when the production value was greater than zero.

  • The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.

  • The meter status now automatically updates the post provisioning for iOS users. 

  • The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy. 

  • Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.

  • The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.

  • Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.

Enphase Installer App release notes (3.0.15)
May 27, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

  • Grid Profile changes:

    • Installers will now not be shown grid profile page and the selection will happen in the background. If there is any error while selecting the default grid profile, the user would be notified.

    • Self-installers will now only see the grid profiles applicable to their country.

    • Grid profiles will now be categorized by the regions they’re applicable in for easier searching.
       

      image001.png      image003.png
       

  • Installers can now use the front-facing camera with a flashlight to scan devices.
     

    image005.png   image007.png
     

  • A reference tooltip would be provided to explain the installer reference field.
     

    image009.png      image011.png
     

  • Installers will now be able to download summary reports both in AP and non-AP mode.
     

    image013.png
     

  • The Installers can now connect to their Envoy-R in Installer Toolkit 3.0. For all systems with only Envoy-R’s in the field, the toolkit will display the Envoy UI.
     

    image016.png   image018.png
     

  • For a multiple Envoy system, installers can now check the provisioned status of all Envoys at the same time.

    image023.png   image025.png

 

Ensemble Users

  • Users can now configure load control and PV shedding for your Ensemble systems. When load control for your appliances is enabled, the appliances will be powered on or off based on the mode. If the system is on the grid, your appliances will always be powered on irrespective of modes.
     

    image038.png   image033.png   image034.png


     

    image040.png   image042.png
     

  • Installers can now enable export limit/back-feed for solar. This will limit the current exported from solar.

    image047.png   image049.png   image051.png
     

  • The Installer Toolkit will inform the installers to retry provisioning if any of the Ensemble devices are stuck in the ‘Waiting for Acknowledgement’ state for more than 3 minutes due to incorrect Envoy information. When this error is encountered, The status of the device will change to ‘Provisioning failed’ and the user can tap on the ‘Provision Devices’ button below to retry.
     

    image028.png    image030.png

  • For an Ensemble system, the user will not be allowed to skip the production meter unless the user encounters an issue with the meter reading. This will ensure that the user is notified about the meter issues and is not allowed to skip over the entire wizard.
     

    image034.png   image036.png   image038.png
     

  • The off-grid functional testing will provide a timer to inform the installer to wait for the system to go back on-grid once the testing is complete.
     

    image040.png
     

  • Now the installer can disable manual override in AP mode. Also, the live status will display the status of Manual override (Enabled or disabled) before the user chooses ‘Start functional validation’.

 

image042.png
 

Bug Fixes
  • The issue where using the pre-existing email used during activation was over-writing the first and the last name of the owner is now fixed.
     

    image076.png
     

  • The issue of Toolkit updating storage mode if it was changed in AP mode, once it is synched with Enlighten and overriding homeowner selected value is now fixed for Ensemble Users.

  • Array builder issues of not able to save the system after scanning the microinverters

  • Grid profile changing to unset after provisioning is fixed on Android devices.

  • The problem of the Wi-Fi selection list not being scrollable in some of the apple devices is now fixed.

  • Envoy getting disconnected while in AP mode whenever a different application was opened is now fixed on iOS devices.

Enphase Installer App release notes (3.0.14)
May 6, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

  • Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

  • The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.
     

    image001.png   image003.png   image005.png

    image007.png   image009.png

     

  • In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

    image013.png


    image017.png   image019.png

     

  • The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
     

    image021.png   image023.png

     

  • ITK will now autofill address details based on the selected address.

     

    image025.png   image027.png

     

  • Envoy connectivity improvements including,

    • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

    • The update firmware button will be disabled when the Envoy is already up to date.

      image029.png
       

  • The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

    image031.png
     

Ensemble Users

  • Meter improvements for US Ensemble 1.0 installation:

    • Refer diagrams for each possible cause of an issue in the production and consumption meter.


      image033.png
       

    • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.


      image035.png

    • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.


      image037.png
       

Bugs

  • Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

  • The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

  • The Meter wizard will highlight all the issues by showing the reading in red.
     

image040.png



 
Enphase Installer App release notes (3.0.13)
April 9, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 


New Features

All Users

  • Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

  • The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.

    image001.png   image003.png   image005.png

    image007.png   image009.png

     

  • In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

    image013.png


    image017.png   image019.png

     

  • The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
     

    image021.png   image023.png

     

  • ITK will now autofill address details based on the selected address.

     

    image025.png   image027.png

     

  • Envoy connectivity improvements including,

    • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

    • The update firmware button will be disabled when the Envoy is already up to date.

      image029.png
       

  • The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

    image031.png
     

Ensemble Users

  • Installers will no longer be able to add Q-Relay in the Ensemble region.

  • Meter improvements for US Ensemble 1.0 installation:

    • Refer diagrams for each possible cause of an issue in the production and consumption meter.


      image033.png
       

    • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.


      image035.png

    • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.


      image037.png
       

Bugs

  • Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

  • The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

  • The Meter wizard will highlight all the issues by showing the reading in red.
     

image040.png
Enphase Installer App release notes (3.0.11)
April 7, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

 

  1. The installer can now connect to an Envoy using the toolkit over Wi-Fi (Installer Toolkit and Envoy should be on the same Wi-Fi network). This would reduce the dependency on ‘AP mode’ connectivity which requires the user to be in close proximity to the Envoy.
     
    image001.png      image003.png
     
  2. Installers can view the strength of the Cell modem and Wi-Fi in the Envoy connectivity screen.
     
    image005.png    image007.png
     
  3. Installers can associate phases for provisioned AC batteries before completing commissioning. 
     
    image010.png       image011.png
     
  4. Installers can now request a secure open connection between Envoy and Enphase support personnel. So that Customer Support can troubleshoot the issues by tunneling to the Envoy.
     
    image012.png     image014.png
     
    image016.png      image018.png
     
  5. Installers of the parent company were not given access to the activations having branch companies as the maintainer or installer. We’ve removed that restriction now.
  6. The installer will not be allowed to set Reserve SoC below 10% in any battery mode 
  7. ITK will now be fully supported on the iPad 
 
Ensemble Users
  • In a multiple Envoy system, you can now select an Envoy as an ‘Ensemble Envoy’ to differentiate the microinverters that are part of the microgrid. The Ensemble microinverters will be listed separately in the details screen.
     
image023.png    image025.png     image026.png


image028.png         image030.png 

image030.png         image034.png

 
  • When PV to storage check fails for a multiple Envoy system, Toolkit will provide the necessary instructions to move the additional microinverters from Ensemble Envoy to non-Ensemble Envoy.
     
    image036.png
     
  • The ‘Update all software’ button after completing provisioning is now made less prominent to encourage users to continue commissioning and automatically update the software later.
     
image038.jpg
 
  • Meter improvements
     
    1. For all users in the US doing Ensemble installation, both production and consumption meter wizards will contain in-app videos to help rewire the CTs.
       
      image041.png
       
    2. Performance improvement - The validation results in the production meter wizard is shown in real-time i.e less than 1 second
    3. Message improvement - The production meter error message will include instructions to make sure production CT only includes L1 PV generation circuits. Also, the instructions shown when consumption CT is reversed include the planning consumption tech brief link.
The results of the step 2 consumption wizard which includes polarity check are shown in real-time and users do not have to go to step 3 to see the results.
 

Bug fixes

  1. In case of an envoy software download failure, the Installer toolkit will automatically retry downloading the software and will not allow provisioning in case all files are not downloaded
  2. When only Enpower software is getting updated, the functional validation message will correctly display that the Ensemble software update is in progress.
  3. Fixed an issue where Ensemble certification was not found for certified users while installing ensemble devices in iOS
  4. Installers were not able to access the auto-tariff module in Installer Toolkit which is now fixed.
Enphase Installer App release notes (3.0.10)
February 18, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Ensemble Specific 

Additional meter checks  

  1. The production meter and consumption meter wizards will now conduct additional validations for all ensemble residential sites in the USA to make sure the CT connections are accurate.
    • In production meter wizard, the toolkit will validate that,  
      • There are no negative readings across L1 and L2 
      • There are no microinverters or branch circuits missed during CT installation 
      • The readings across L1 and L2 are not imbalanced 
    • The description is automatically generated in the consumption meter wizard. The toolkit will therefore validate that there are no issues with CT placement and wiring. 
       

Production meter checks and messages 

Polarity Issue:

image004.png

Production reading lower than expected:   

   image006.png

CT Imbalance issue:   

image008.png

 

Consumption meter images

Missing consumption CT:   

image010.png

 Polarity Issue:

image012.png

                                 

  • For a retrofit Ensemble installation, the production and consumption meters will be disabled in Installer Toolkit by default. This will ensure that all first-time Ensemble commissioning requires users to go through the meter wizard to enable meters.

Enphase Installer App release notes (3.0.9)
February 18, 2021

Download the latest version of the Enphase Installer App from the links below

 

     

 

 

New Features

  • Installer Toolkit will remind the Installers to download the latest Envoy Software through a Notification on reopening the application (when there is one). Installers will not be allowed to proceed unless they have the latest Envoy Software.
 

 
 

 
  • You can now request access to a system/Envoy if you do not see the system on the home screen. Go to ‘Request system access’ under Support and enter the Envoy serial number to request access to the site. On successful submission of the request, the homeowner will receive an email to confirm and provide the access to the site. 
 

 
  • The installer toolkit will provide the detailed version history of the application under settings. The details will include new features added, bug fixes, and performance improvements made available as part of different app updates
           
  Ensemble specific features

 

  • Users can now use the Enlighten Tariff module in Installer Toolkit. All Enlighten tariff features like Tiered, Auto, and Time-of-use will be accessible. The current tariff editor which supports all the basic functions will still be available when offline. 
     


                    
 

NOTE: Tariff Editor Lite is only available in the AP mode.

  • For a retrofit installation, Installer Toolkit will now Inform users to replace their existing non-compatible Envoy on adding Ensemble devices.            
     

   

 
  • ITK will now automatically set the battery mode to recommended values for various stages of commissioning.  

a. Before initiating functional validation, the battery mode would be set to ‘Self-Consumption’.
b. After functional validation is complete or aborted, the battery mode is set to ‘Full Back-up’ mode automatically to allow Encharges to charge 100% for optimal calibration.  
c. Once the SOC level reaches 100%, the sites are set back to the previous battery mode set by the user. 
 

 
 
  • ITK now provides an option to upgrade the microinverter firmware for Ensemble systems with M-series inverters. On adding the Ensemble devices, if the firmware of Microinverters is not upgraded, the Toolkit will provide an option to send the firmware upgrade request to the system (via Enlighten). 
     

           

  • The Envoy connectivity with Enlighten over Wi-Fi or Ethernet has been made mandatory for Ensemble commissioning. Before provisioning the devices if the Envoy is not communicating with Enlighten via Wi-Fi or Ethernet, the installers will be asked to configure (the same). 

  • The off-grid functional validation steps will be reduced from 9 to 6 as the Overload/ Blackstart test will no longer be supported.  
     

 
  • Users will no longer see the ‘Beta’ version on launching the app

Bug Fixes 

  1. Users are not allowed to access the array builder if they have recently changed their Enlighten password. The Toolkit will now log out the user and will inform to log back in.
  2. The installers were incorrectly shown the warning message ‘PV size exceeds the Encharge capacity’ when systems had the maximum allowed number of microinverters. The check has been improved to make sure it strictly adheres with the Ensemble design guide and the message is shown only when the number of allowed microinverters exceeds the limit.
  3. The latest Envoy software files are downloaded to the phone every time you re-login to the app. Going forward the download status of the software will be retained on logging back to the toolkit and the Envoy software files will not be downloaded. 
  4. The toolkit earlier took around 4 minutes to load the Array builder. The performance of the app is now improved to load the array builder within 10 to 15 seconds.
  5. The Wireless Communication Kit status in the Encharge detailed screen was shown incorrectly and is fixed to accurately display the ‘Connectivity’ status. 

Android Specific 

  • In Android, on selecting ‘Install replacement’ and ‘Request return’ options for an unverified system, the user was redirected to the Enlighten manager home page incorrectly. Now the replace options will only be available for a system with a verified and communicating Envoy. 
  • In Android, microinverters were getting provisioned on tapping ‘you can use WPS service to connect to your home Wi-Fi without password’ message under Wi-Fi connectivity screen. This is fixed to make sure no provisioning action is triggered on tapping the message .

iOS Specific 

  • In iOS, the menu options at the bottom were hidden when user opened production/consumption meter detailed screens in non-AP mode. Now the menu options will be displayed in the detailed screen similar to android application. 
  • In iOS, we have now fixed the issue where installers were blocked from provisioning Ensemble devices for systems located in Bermuda.  
Enphase Installer App release notes (3.0.7)
January 31, 2021

Download the latest version of the Enphase Installer App from the links below

 

    

 

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.

 


Version 3.0.7


New Features


1. You can now chat with our customer support team directly using the app. Go to Support -> Contact Us -> Chat with us
 

 

2. Installer Toolkit now provides diagnostic options to troubleshoot Envoy connection to Enlighten. This allows the user to ping any server to find out Envoy connectivity to the internet (and Enlighten).
 

      

 

3. Depending on the site type, Enphase downloads a different Envoy Software. We added quick info to provide a description for all Envoy software version used.
 

 

 

4. Installers can now add ‘Permit’, ‘Contract’ and ‘Installation’ dates for a site. The dates can be different for solar and storage installation.
 

 

5. If your site has large or heavy loads, the use of soft starter will be recommended by the Toolkit for an Ensemble site.
 

 

6. If your company is not Ensemble certified, the Installer Toolkit will provide a pop-up message instructing on the same when you add Ensemble devices count. This ensures that we provide warning to the installer before they visit site and find out they cannot commission an Ensemble system.
 

 

7. For an Ensemble system with M-series microinverters, if the firmware of microinverters is not updated in Enlighten, the toolkit will provide a reminder message.
 


Bug Fixes
 

1. Scroll issues on iPhone 5 and 6.

2. In Android, on completing the functional validation, the toolkit will automatically set the battery mode to ‘Full Back-up’, similar to iOS. This will make sure the user does not have to sync the system with Enlighten to update the battery mode.

3. User was blocked from replacing the old Envoy as the Toolkit was incorrectly displaying ‘Envoy not connected in AP mode’ while configuring the Wi-Fi on new Envoy.
 

 

4. In addition to the checkbox for the user to inform switching off the PV, we now also validate that the production meter value has gone to zero to confirm that the PV was indeed switched off.

 

 

Faster Commissioning for Ensemble Devices


1. With the new Envoy 6.0.96 software update, the software of Ensemble devices (Encharge and Enpower) can be updated post commissioning. This will significantly reduce the time needed to install the system using the toolkit. The Enpower firmware will be mandatorily updated only if the current version is less than 20.34 and the installers can skip the rest of the software update and continue with meter configuration and functional testing.

 
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