What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

• IQ Energy Router Not Reporting

• IQ ER EVSE Not Reporting

• Heat Pump Not Reporting

• Heat Pump Error

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

What’s new

For all installers:

1. The app now allows adding IQ Microinverters to a new site if they were incorrectly added to another site by another installer

   The Enphase Installer App now facilitates the addition of IQ Microinverters to a new site. If an IQ Microinverter was incorrectly added to a different site and is not communicating with the Enphase Installer Portal, the app will automatically retire the IQ Microinverter from the old site when the installer attempts to add it to the new site.

2. IQ Battery charge/discharge alert added

   A new informative message has been added to the functional validation screen for three-phase grid-tied IQ Battery sites. This alert notifies installers if the IQ Battery charge/discharge rate is limited to 100 W due to IQ Microinverter phase association.

   

For installers in the EMEA region:

1. Going through meter wizard will now be mandatory for all storage commissioning

2. Voltage check during Production CT enablement

   When enabling Production Current Transformers (CTs) in the EMEA region, the Enphase Installer App will now automatically check the voltage in each phase. Installation will be blocked if the voltage is outside the operational range (less than 20 V or greater than 300 V), ensuring compliance with regional standards.

   

3. IQ Energy Router IP address details now viewable

   Installers commissioning IQ Energy Routers can now view the IP address and serial number of the IQ Energy Router within the Enphase Installer App. This feature simplifies the commissioning process for other peripherals by providing essential connectivity information.

   

What’s fixed

For all installers:

1. Resolved an issue that previously prevented installers from adding both an AC Battery and an IQ Battery 3T to the same site.

2. The Enphase Installer App will no longer display the polarity flip option during validation of three-phase production and consumption meters, enhancing the accuracy of the installation validation process.

3. Resolved an issue that was causing IQ Gateway updates to fail in the AU region.

4. General app performance enhancements have been implemented, along with other minor bug fixes, to provide a smoother and more reliable experience for all users.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

What’s new

For installers in North America:

1. New informational pop-up about IQ Battery 3T/10T wiring

   We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.

   These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.

   The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.

   

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

What’s new

1. [North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.

   

    

2. [Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.

3. [Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.

4. To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.

What’s fixed

1. Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.

2. Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.

3. Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.

4. Other bugs and security fixes.

What’s fixed

1. Improved reliability for the "Replace Gateway" feature when microinverters are not producing power.

What’s new

1. Registration page update
   We have updated the text on the Enphase Installer Platform that appears at the time of registration to inform users that they may be contacted via calls or text messages with updates regarding system information, upgrades, and marketing messages.
    

   

    

2. EV callout in Change of Ownership page
   After a “Change of Ownership” is confirmed, you will now see a link to learn more about the new line of Enphase EV Chargers.
    

   

    

3. Relabelling “Ensemble Certified” to “Storage Authorized Installation Company”
   On the Company Performance Scorecard, we have updated the naming convention from “Ensemble Certified” to “Storage Authorized Installation Company” for installers who are eligible to commission Enphase Storage Systems.
    

   

    

4. Added links to Yellow Page and Annuary Qualit’EnR
   For installers in France, we have added links to Yellow Page and Annuary Qualit’EnR in the “Ratings & Reviews” section of the Enphase Installer Network dashboard.
    

   

    

5. Training dashboard enhancements
   We have added a “Commissioning Authorization” section in the Training Dashboard. This section shows the certifications and courses required for commissioning certain system types. Currently, this section is accessible only to the administrators.
    

   

    

6. Power production restrictions
   To prevent unauthorized restarting of the IQ Gateway, we have added restrictions to the “Enable Power Production” and “Disable Power Production” features. The following personnel have access to this feature:

   • System owner
   • System maintainer
   • System installer
   • Authorized subcontractors
   • System host (in case of PPA or leased systems)

    

   

    

What’s fixed

1. Introduced more automation to improve the turnaround time for the Change of Ownership process.

2. Ordered the Authorized Subcontractor dropdown list alphabetically on the Activation page.

3. Improved the reliability of one-time passwords for new users.

4. Fixed the PDF download issues of Power and Energy production graphs.

5. Reduced the time for our systems to update when fixing meter issues from 24 hours to 12 hours.

Features available to all Installer App users

1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.
   
   a. The installer can associate specific devices with each IQ Gateway.
   
   
   
   b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.
   
   
   
   c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.
   
   
   
   d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.
   
   e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.
   
   

2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.
   
   

3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.
   
   

4. Installers can now search for sites using different criteria, and the search speed has improved.
   
   a. Site ID
   
   b. Site name
   
   c. ZIP code
   
   d. Installer reference ID
   
   e. IQ Gateway serial number
   
   

5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:
   
   a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.
   
   b. Normal scanning–suitable for all other scenarios.
   
   
    

Features available to only Enphase Energy System users

1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

3. Improved IQ Gateway update process:
   
   a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.
   
   b. The Enphase Installer App will inform installers about the reasons for update failures.

4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.
   
   

5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.
   
   
    

Bug fixes

1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

8. Fixed translation mistakes in non-English languages.

9. Other fixes and improvements.

What’s new

1. Enphase O&M Marketplace integration
   An Enphase O&M Marketplace (formerly 365 Pronto) section is now visible in the Enphase Installer Portal. The Enphase O&M Marketplace integration allows for easy access from within the Enphase suite of installer applications. Enphase O&M Marketplace allows installers to accept work orders and track them all within the platform.
   
   
    
2. Email trigger improvements
   We have made updates to the way we trigger emails to homeowners as part of the onboarding process. These changes are designed to ensure homeowners do not prematurely receive communications to register their site before it is active.
    
3. Mandatory PV module details
   The Activations page within the Enphase Installer Platform has been updated to make PV module details mandatory for both residential and commercial system installations. Installers will need to add the details during the installation process. If the PV module details are not available in the dropdown, there will be an option to select "Other" and submit a form with the details of the PV module being installed.
   
   
    
4. Training dashboard changes
   The training dashboard for the Enphase Installer Platform has been updated with various enhancements. The synchronization time between the platform and the Enphase University website has been adjusted to match the actual time needed for the process. Additionally, any updates to a user's profile (such as changing companies or becoming a self-installer) will now transfer their existing certifications to the new credentials on both the Enphase University website and the Enphase Installer Portal.
    
5. IQ Gateway firmware upgrade checks
   We have added a check to the array builder that prevents tasks from being sent to the IQ Gateway if it is not running the correct firmware version. This is to minimize errors that may occur during commissioning.
    
6. Quick access toolbar changes
   We have expanded the links accessible in the Quick Access toolbar to now include:
   • System Configurator
   • Critical Updates
   • Documentation
   • Brand Library
   • Training
   
   
    
7. Additional validation for company registration in the Netherlands
   For installers in the Netherlands, we have added a requirement for a Chamber of Commerce number to register on the Enphase Installer Portal. This change was made to prevent homeowners from registering as installers.
   
   
    
8. Dynamic power exporting limit for systems in Australia
   We have enabled the ability to limit power production for a specific Gateway for systems present in Australia.
   
   
   
   
    
9. Battery report enhancements
   We now allow the generation of battery discharge reports for specific battery units by their serial numbers. This feature is being introduced to meet the requirements of the California Incentive Program, SGIP, which mandates that homeowners and installers provide these reports for certain battery units. These reports can be created in the Reports section.
   
   
    
10. Account tab accessibility for non-installer company administrators
    We have updated permissions for all non-installer company administrators to provide them with access to the Accounts tab. This will ensure that they can perform necessary administrative operations smoothly.
     
11. Grid Status column availability on the Systems page
    We have introduced a new column, Grid Status, on the Systems page within the Enphase Installer Portal. This column will provide a quick overview of the grid status for each system in an installer's fleet.
    
    
    
    

Features available to all Installer App users:

1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

   

    

2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

   

    

3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

   

    

Features available to Enphase Energy System users:

1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

   

    

2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

   

    

3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
   a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
   b. When the reading is zero (will also not allow the user to skip).

   

    

3. User can now add custom details for string inverters in storage-only installations.

   Bug fixes:

   • Fixed the issue of IQ Gateway restarting after commissioning.

   • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

   • Fixed the issue where functional validation was stuck and grid transition was not happening.

   • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

   • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

   • Other bug fixes and improvements to enhance stability and security.

The new System Diagnostics tool within in system dashboard gives the installers ability to issue specific commands to get the desired results based on the command selected for troubleshooting purposes.  

A description for each of the tasks that are available to the installers is given below. 

• Provision Device - provision devices identified by comma separated list of Serial Numbers

• Force update - force update to IQ System Controller/IQ Battery reporting to the selected Gateway

• Change consumption meter state - change the state of Consumption Meter: Net or Total 

• Enable/ Disable power production - enable/ disable production of power at a site 

• Reboot Gateway - reboot the selected Gateway device 

• Check tariff - check the Tariff details (like currency, consumption mode, consumption schedule, etc.) for the site 

• Get Zigbee status - get status of the Zigbee device (details like serial number, channel number, etc.) 

• DC Switch State – verify the true state of the DC switch, whether on or off 

• Reset Ensemble device – reboot any IQ Battery device at a site. User can also view the IQ Battery device name along with the serial number 

Executing Tasks from the System Dashboard – User Guide 

1. Log in to Enphase Installer Platform - Enphase Energy - Enlighten | Sign in to Enlighten 
    

   
   
   2. Navigate to Systems tab at the top 
   
   
    

   3. Search for the desired system for which you wish to execute commands and click on the system name.

   
   
   4. Click on the blue System Dashboard Tab in the top right as shown to navigate to the System Dashboard.

   
   
   5. Click on the System Diagnostics tab towards the right of the top menu, as highlighted below.

   
   
   6. Click on the dropdown with label ‘Task’. You shall be able to see a list of all tasks that can be executed for this system.

   
   
   7. Select a task to execute from the list and then click on Submit

   
   
   8. You shall be able to see a notification that the task has been scheduled. The executed task shall also get added to the task history table in the bottom of the page.

   
   
   9. For some of the tasks, you shall be able to see the task response by clicking on ‘Response’ button in the Result column (last column)

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

1. Training Dashboard Enhancements

   We have improved the recently launched training dashboard feature to improve user experience. Users will now be able to:

   • exporttables in a csv format.

   • view their learning path progress status inpercentages.

   • show learning paths available by region

   • view course completion dates for each learning path.
     

2. Labor Reimbursement Update

   We have updated the labor reimbursement process in the Enphase Installer Platform to reconcile with the latest changes within our terms and conditions.

3. Reverse CT Polarity Logic

   If Production and Consumption Meters are installed incorrectly at the time of commissioning, the installer can now reverse the polarity remotely. This can be achieved by clicking the “Reverse Polarity” button through the CT Summary Page on the respective system page’s Devices Tab.

4. Default Changes for CT Product Reading

   For sites with Production or Storage Meters installed, settings will now default to Meter Measurements or Storage Meter Measurements.
   

5. Company Performance Scorecard Availability for Mexico Region

   Changes were made to the company performance scorecards to ensure that parameters for Mexico and the United States appeared the same.

6. Array Builder Serial Number Validity Check

   When a Serial Number is scanned within the Array Builder it is now validated at that time for inconsistencies and an appropriate error message will be displayed to the user.
   
   
   

7. System Diagnostics Tool Enhancements

   The new System Diagnostics tool within in system dashboard gives the installers ability to issue few commands to get the desired results based on the command selected for troubleshooting purpose. The history of all the commands issued can be viewed within the table

   • Clear all IQ System Controller errors - clear the selected errors from IQ System Controller reporting to the selected Gateway

   • Provision Device - provision devices identified by comma separated list of Serial Numbers

   • Force update - force update to IQ System Controller/IQ Battery reporting to the selected Gateway

   • Change consumption meter state - change the state of Consumption Meter: Net or Total

   • Enable/ Disable power production - enable/ disable production of power at a site

   • Reboot Gateway - reboot the selected Gateway device

   • Check tariff - check the Tariff details (like currency, consumption mode, consumption schedule, etc.) for the site

   • Get Zigbee status - get status of the Zigbee device (details like serial number, channel number, etc.)

   • DC Switch State – verify the true state of the DC switch, whether on or off

   • Reboot Zigbee – restart the Zigbee device in the IQ Gateway

   • Reset Ensemble device – reboot any IQ Battery device at a site. User can also view the IQ Battery device name along with the serial number
     

What’s Fixed?

1. Canadian Installer Tax Forms while Submitting Reimbursement Requests

   Installers in Canada who are submitting reimbursement requests will now see the correct tax form displayed.

Features available to all ITK users

1. In order to avoid scanning an incorrect bar code, the Enphase Installer App will now allow users to scan only when the camera is aimed at barcodes and will give an indication which bar code is being read.

   

2. Installers will now receive important commissioning information through push notifications on Android and iOS.

3. Installers can now view commissioning walkthrough videos directly within the app. The link to see the video is Support -> Video Library

   

4. For a multi-IQ Gateway site, Installer Toolkit will remind users to
   a. Create arrays
   b. Assign microinverters to array
   c. Assign arrays to IQ Gateway before provisioning

   

5. Grid profile improvements:
   a. The Enphase Installer App will now display the most common grid profiles with an option to view/select all grid profiles if needed
   b. Installers can also search and filter grid profiles applicable to specific states and country

   

6. The Enphase Installer App will now show the correct error messages to installers who do not have appropriate login access.

   
   
   

7. Installers are now asked to clear download manager cache if the IQ Gateway software download is not completed within 30 mins.

   

8. Array builder module improvements to enhance user experience:
   a. Easier scanning b. Early validation of serial numbers

9. Grid profiles will now always auto-download.

10. Additional messages to be provided during meter configuration
    a. Remind installer not to switch OFF IQ Gateway when they’re switching OFF the PV breaker
    b. Remind user to turn ON PV breaker after enabling production meter if consumption meter is not present on the site

    

11. Installer app now informs the user of insufficient device space when attempting to download the latest IQ Gateway software.

    

Features available to only to Enphase Energy Systems Installers

1. The user can now enter any String Inverters and do not have to choose the device type from a finite list

   

2. Enphase Installer App will now provide more information to users while provisioning Enphase energy systems.

   

3. When the ESS is updating, a message is presented to inform users not to power cycle the devices.

   

4. For Grid tied IQ batteries in ITALY,
   a. The user can now only select ‘Self-Consumption’
   b. The App will set battery mode to ‘Self-Consumption’ with 100% SOC during consumption meter wizard

5. The Enfluri test during functional validation will now be conducted only for Grid-Tied IQ8 battery sites in Germany and Belgium.

6. If the site already has pre-installed third party PVs, the app will inform users to use a second pair of consumption CTs.<

   

7. The app will remind Installers to connect the L1 and L2 wires correctly from the grid through the Main Service Panel, IQ System Controller to the Combiner.

   

8. Added instruction while the Enphase Installer App is discovering BLE

   

Bug Fixes

• Fixed the issue where uploading grid profile failed from the Installer App for a PV only system.
• Fixed the issue where incorrect provisioning state is shown due to micros not reporting in Enphase storage systems.
• Fixed the issue where Installer App not allows functional validation with generator meter disabled.
• Fixed the issue where Installer App incorrectly asks installer to update PV only systems in EMEA if the string inverter checkbox is checked. Now the update is necessary only when string inverter details are added.
• Fixed the issue in IQ Battery device replacement workflow
• Fixed the issue where the System Controller resets after ESS update and results in unexpected reading in consumption meter wizard.
• Fixed the issue where the time duration set for Exercise mode option for generator does not reflect in Enphase App.
• Fixed the issue where Installer app prevents users from commissioning battery only sites without microinverters.
• Fixed the issue where Installer App wrongly allows the user to leave the site after one gateway is commissioned in a multi-gateway system.

What's fixed?

Rectification of array builder issue where the position of microinverters was jumping when the serial numbers were scanned

Few issues were observed during the commissioning process within the Enphase Installer App while the user was adding Microinverters to the Array Builder. These issues were impacting the commissioning experience and time.

Microinverters, which were being scanned on to respective panels within the Array Builder, were seen to be jumping positions and being assigned to panels in which it was not meant to be. Moreover, if a Microinverter was being scanned twice, the Microinverter was getting assigned at both the places leading to further confusion. To rectify these pending issues, the user was required to unassign the Microinverter from the panels and then assign it back again to the correct panel. All of this resulted in increase of the commissioning time.

As part of the fix, we made sure that an already assigned Microinverter is not being assigned to another panel if it is being scanned twice. Instead, we are displaying the appropriate message to the user that the concerned Microinverter has already been assigned to another panel. This fix will also ensure the problem of Microinverters jumping from one panel to another and getting assigned is also fixed automatically.

Features available to Enphase Storage users

1. For a system with new IQ System Controller 2 devices, the Installer App will remind the users to connect IQ Gateway to breakers in the IQ System Controller 2. The user can easily verify if the connections are correct by following the instructions shown in the Installer App.

   

2. The Installer App will inform users to turn OFF the PV breakers in the combiner and not to use breakers in system controller when enabling “generator” meters.

   

3. The Installer App will inform users to connect Rapid Shut Down switch only after all the breakers in the combiner are turned OFF.

   

Bug fixes

• Fixed the issue where Installer App incorrectly showing provisioning as incomplete in commissioning steps screen even when the provisioning was successful

• Fixed the issue where Installer App incorrectly blocking IQ8 PV only commissioning if the IQ8 training is not done on Android device

• Fixed the issue where Installer App allowing provisioning button to be clicked twice in iOS leading to errors

• Fixed the issue where Installer App incorrectly enabling ‘Charge from Grid’ if Functional Validation was started but not completed

• Other fixes and improvements

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

1. Rectification of Gateway Reimbursement Logic

   The Gateway Labour Reimbursement logic in Enphase Installer Portal was not functioning as designed. It was enabling installers to raise reimbursement request for IQ Gateways installed before 1st October, 2020.

   The logic was fixed in the Enphase Installer Portal to only show the correct Gateways that will be eligible for Labour Reimbursement. In accordance with our terms and conditions, Gateways having an installation date before October 1, 2020 will no longer be eligible for reimbursement from the Enphase Installer Portal.

2. Slew Rate Parameter addition for Dynamic PEL in Germany

   Slew Rate is a mandatory parameter to setup Dynamic Power Exporting Limit (PEL) in Germany. Additionally, Gateway versions greater than 7.4.10 require a Slew Rate parameter.

   While setting up the Dynamic PEL for systems based in Germany, users will be asked to mandatorily input a new parameter named Slew Rate (measured in Watt / Sec).

   

3. Meter CT Measurements information addition for Negative Consumption

   There were issues reported that the issues related to Meter CT measurements are confusing in nature and need to be more specific.

   Analysis of this issue provided us the insight that most of these issues were caused due to negative readings observed for Production/ Consumption measurements. For installers to be better informed, we have included an info icon whenever a Meter issue related to CT Measurements is observed. Clicking on that info icon will show accurate message to the user regarding the probable reason of occurrence of the issue.

4. Diagnostic Mode Tasks for Cell Modem Sites from Enphase Installer Portal

   Enabling diagnostic mode remotely for a cellular site, enable it to behave as if it is on a broadband site. This will allow verification of system production much quicker than is done today, where one needs to wait for 6 hours at least for verification of system production for cellular sites.

   In the Gateway Page, for cellular sites, installer can select Diagnostic Duration in the report settings after selecting Low Bandwidth. This will enable installers to verify system production in a quicker manner by giving them the flexibility to choose the time interval in which they wish the data to be reported to Enphase Cloud.

   

5. Addition of 230 V 3-Phase Selection for ROW Commercial Sites

   For commercial systems in the rest of the world (ROW) region, the requirement was to provide the user with the phase option of 230 V 3-Phase.

   Based on this, user has been given the option to select the 230 V 3-Phase option in Enphase Installer Platform for ROW Commercial Sites.

   

6. Array Builder UI Improvements

   We introduced the following features to improve the experience for the user while accessing the Array Builder application.

   • User will now be shown the Array Names next to the array that has been built in the Array Builder.

   • User will now be able to filter and only view arrays that are reporting to a specific Gateway if they wish to within the Array Builder.

   • User will now be able to view individual module level information within the Array Builder application.

   

   

7. Auto-Zoom functionality in Array Builder

   Users reported that the auto-zoom functionality in Array Builder can increase the turnaround time, especially when creating large arrays. It hinders the seamlessness at the time of array creation.

   To resolve the issue, we have introduced a feature in Array Builder, which will enable users to disable the Auto-Zoom functionality, if they wish to.

   

8. Performance Improvement for the Enphase Installer Portal

   The performance issues are observed in the Systems page the Enphase Installer Portal. The performance improvements are made to enhance the user experience of the Enphase Installer Portal.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Installer toolkit /Enphase Installer app now uses new Enphase devices names as described here.

Features available to all Enphase Installer App (ITK)

1. Installer would now be able to connect to IQ Gateway AP network mode directly from Enphase Installer App without going to the phone settings and selecting Wi-Fi network

   

Features available to Enphase Storage users

1. Enphase Installer App will now show the IQ Gateway update progress in the main screen without the need for scrolling

   

2. Installer would now be shown auxiliary contact state during auxiliary contact validation to provide better assistance during commissioning

   

3. The Enphase Installer App will now provide instructions to debug when one or more storage devices are not discovered over BLE during provisioning.

   

4. You can now get real-time status of storage device software update. The Enphase Installer app will display the speed of update and accurate intermittent device status

   

5. While commissioning Enphase Storage System with IQ System Controller 2, The Installers would be notified to switch ON the rapid shutdown initiation switch if the switch was OFF during provisioning.

Bug fixes

• Fix for IQ Gateway software update failure issues

• Fix for scanned IQ Gateway not supporting Enphase storage devices error

• Fix for issue where installers were incorrectly asked to enter permit details before provisioning

• Fix for issue when devices showing status ready for validation but in FV ESS starts again

• Fix for issue where user incorrectly allowed to start functional validation when the system was Off-Grid

• Fix for issue when generator status shown as ‘NA’ in non-AP mode incorrectly

• Fix for the Enphase Installer App not notifying the user if the microinverters were not producing at the end of commissioning

• Fix for the Enphase Installer App not letting users know they do not need to be on ESS update screen for update to continue

• Fix for the Enphase Installer App incorrectly enabling the meters if the user disconnected from the IQ Gateway during meter wizard

• Fix for delayed start of IQ System Controller software update due to Envoy reboot

What’s new?

We are always working to improve and simplify your experience with Enphase. Below, you will see detailed information about the features and changes we have introduced to make installation and monitoring faster, easier, and more streamlined for our Installers.

Enphase product name changes

As part of the recently announced series of name changes across our entire product line, in this release, you will start to see the new names show up within our web application.

The following table highlights the key changes and updates that were introduced with this release.

Training Dashboard Enhancements

A new and more detailed Training Dashboard has been released for our installer partners to track the training status for each course taken through Enphase University at both the user and company levels.

• Installers will be marked as Enphase certified once they have completed both the installation certification process and design certification training (design certification is assessed at a user level rather than at the company level).

• Installer admins will now be able to see user and company status for all associated branches/divisions/subsidiaries.

System Dashboard for all system types

The Installer Portal System Dashboard was originally designed specifically for troubleshooting battery/storage systems. With this release, the System Dashboard has been modified to support all relevant system configurations including:

1. PV + Storage:
   Microinverters + Gateway + IQ Battery + IQ System Controller + Meters + Other wireless devices

2. PV only in case of IQ8PV:
   Microinverters + Gateway + IQ System Controller + Meters + Other wireless devices

3. PV + Storage for EMEA:
   Microinverters + Gateway + IQ Battery + Meters + Other wireless devices

4. PV + Storage + Generator:
   Microinverters + Gateway + IQ Battery + IQ System Controller + Meters + Generator + Other wireless devices

5. String Inverter + IQ Battery:
   String inverter + Gateway + IQ System Controller + IQ Battery + Meters + Other wireless devices

System dashboard for storage systems:

System dashboard for PV only system:

Reverse CT Polarity

Installers will now be able to swap CT polarity directly from the production/consumption summary page.

1. For a single-phase system, an installer can easily reverse polarity immediately, directly from within the page.

2. For a multi-phase system, a commercial installer will have to select the specific lines/levels (L1, L2, L3) for which they want to reverse the polarity.

3. After selecting the specific lines, polarity will be reversed for those lines (and those lines only).

4. A message will now be shown on the production/consumption summary page if the polarity has been reversed by an authorized user.

What’s been fixed?

Certification status after the completion of the design course now works properly

In previous versions, even after companies/users completed our Enphase design review course material, the certification flag was not enabled, which prevented Installers from starting the commissioning process. This is now fixed so that the certification flag is enabled correctly.

Entire array deletion from array builder

There was previously an issue reported for Array Builder, where the user was not able to delete the entire array all at once. Only deletion of a single panel within the array was working. As part of this update, this issue has been resolved. Users will now be able to delete the entire array by simply clicking on the delete button after selecting the entire array.

Portuguese translations on the registration page

Some of the information on the Portuguese version of our installer registration pages was not translated accurately in previous releases. As part of this release, we have updated and corrected these mistranslations.

Updating emails with product name changes

Previously, emails sent from the Enphase Cloud to end-users included references to the term Enlighten. These have all been changed to the new name, Enphase Installer Portal.

Sender details, along with the subject line and content in all emails have been updated in accordance with the new naming system.

Bug fix:

• Fixed the issue of the Installer app wrongly showing the ‘Comms kit as not ready’ message before provisioning. The user will now be able to provision storage devices immediately after connecting Comms kit to IQ Gateway.

Feature available to all ITK users

• Installers commissioning a PV only system with IQ7/IQ6 or M-series microinverters will now be asked the model of cell modem connected. Since the Enphase cell modem only works with IQ Gateway software version 6.0.0 and above, the Installer app will now mandate the IQ Gateway software update for the site.

  

Feature available to all Installers in Europe

• Installers in Europe can now commission String inverters with Enphase storage systems

  
  
   

  

Features available for all users   

1. Enphase Installer App (Toolkit) will now directly take the user to ‘Envoy scanning screen’ after adding the Envoy count. Also, the Enphase Installer App will remind the users to add the missing devices.

    

    

   

2. Installers can now view Enlighten system details and check array view from main site details page by clicking ‘View System in Enlighten’ 

   

Features available for all Enphase Storage Installation users

1. Installing IQ8 Microinverters with IQ System Controller/IQ Battery will now require completion of IQ8 certification training. There is no training required for commissioning of IQ8 Grid-tied systems.

   

2. The Enphase Installer App will now remind users to turn ON the IQ Battery DC switch before starting functional validation. 

   

3. Enphase Installer App will now display warning if the Comms kit connected to Envoy is faulty. The users can retry by re-plugging in the device. If the issue persists, the Comms kit needs to be replaced.                           

   

4. It is necessary to disable manual override on IQ System Controller before provisioning. If the user accidentally left the manual override enabled when provisioning IQ System Controller, the app will automatically disable the manual override and reset the device after provisioning is complete.  

   

5. You can now replace the IQ System Controller and IQ8 Batteries in the site by going to ‘Request return and Install replacement’ section. 

   

   

   The Enphase Installer App will also now provide an option to update the Envoy software before submitting the Envoy replacement request. 

   
   
   

    

6. Improvements to ‘Sunlight Backup’ systems (systems with IQ8 and no batteries)

   1. Sunlight Backup systems will require 2 Enphase IQ Load Controllers and one aux contact configured for load shedding.

      

   2. Installers will be given additional instruction to configure NC1 and NO2 Aux contacts which include 
      1. Always connect non-heavy loads on NC1 and avoid heavy loads 
      2. Set up the NC1 in manual mode (always ON) 
      3. Always backup heavy loads on NO2, which will be switched off when solar power is less and to remind homeowners not to connect heavy loads during backup. 

7. Improvements to load control scheduled and advanced mode 
   
   a)Timings of scheduled mode can now be changed during load control. This will ensure that when the system goes off-grid, the connected loads would be switched ON only during the scheduled time

   

   
   b) The advanced mode will include the Battery and Generator based load control  

    

8. Enphase Installer App will now recommend provisioning instead of Envoy update in Envoy connectivity step if the existing software version of the connected Envoy is compatible with the system installed. 

   

Feature available for all sites in Australia

1. Only for users in Australia, the toolkit will provide an option add NMI (National meter identifier) 

   

What's new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.  

Authorized subcontractor

Installers will be able to add an authorized subcontractor who will have access to sites created by the installer right from stage 1.

• Installers will have access to the Authorized subcontractor page from under the Account section in Enphase® Installer Portal (Enlighten Manager)
• Installers will have to add user email ID from the subcontractor company to add the company as an authorized subcontractor
• After an authorized subcontractor is added the installer can then assign them sites from the Activation page
• Installers will have the ability to enable/ disable an authorized subcontractor, but this will not remove the subcontractor’s access to a particular site. Installers must remove the access from the Activation page, if required
• An authorized subcontractor will not be able to change the access settings for a site
• An authorized subcontractor will be able to see the list of sites which it has access to on the activation page
• An authorized subcontractor will be able to see the list of sites which it has access to on the systems page right from stage 1 of commissioning
• An authorized subcontractor shall be able to edit/ update the site they have access to in the activation page
• Current behavior of sending homeowner consent email from stage 4 and 5 will be followed for any authorized subcontractor that is given access to the site
• Same authorized subcontractor cannot be added twice by an Installer
• If an authorized subcontractor is selected in given access to a site and the same access is given as a third part company at a time, authorized subcontractor access should be considered as priority
• If an authorized subcontractor is given access to a site, when displaying company name in system access page show ‘Authorized subcontractor’ in the bracket after the company name

Training dashboard enhancements

Training dashboard (Enphase® Installer Portal ((Enlighten Manager)) only) will be accessible for Installers in the US and LATM locations only.

Installers will be blocked on commissioning IQ8 systems based on the training status of below learning paths. Each learning path contains various courses that the user needs to complete to get certified in that learning path:

Either:

• IQ8 Installer certification training

Or:

• IQ Combiner 4 , and

• IQ8 System and Technology, and

• IQ system controller 2

Company performance scorecard for all installers

Company performance scorecard was earlier accessible to only EIN (Enphase Installer Network) members. Going forward all Installer Admins will be able to see the company performance dashboard in their Enphase® Installer Portal (Enlighten Manager) dashboard.

Mandatory T&C to add new users for privacy purpose

To add a new user, an Installer shall have to tick the check box with the following text:

"Only the system owner may provide access to their site. Without written approval from the system owner, installers may not provide access to other companies and may not provide access to users outside of their company. I have read and agree to Enphase’s Terms of Service and have read Enphase’s Privacy Policy. I understand that violation of these conditions may result in suspension or termination of my Enlighten (Enphase® Installer Platform) account."

New Products for Labor Claim Process

As part of the Labor Claim Process, in accordance with a new requirement, 2 new SKUs of IQ™ Gateway (IQ Envoy) are being supported. These are as follows:

• XA-ENV-PCBA-3-Part Number-800-00555-r03 (IQ™ Gateway (IQ Envoy))

• ENV-IQ-AM1-240-Part Number-800-00555-r03 (IQ™ Gateway (IQ Envoy))

This new requirement is being supported in this release. Due to this change, once RMA is being raised, Labor Reimbursement Process will also be supported for the above-mentioned SKUs.

Load Control Scheduled Mode (24 Hour Enhancements)

Keeping up with incremental feature enhancements in Load Control with every release, in this release, we have introduced the ability to support 24-hour window for Support Modes in Load Control. Apart from the obvious restrictions that start time should be earlier than end time, and the existing restriction that end time should be at least 15 minutes greater than the start time, all other restrictions have been done away with. As stated earlier, 24-hour selection will be permitted in case of Scheduled Mode within Load Control.

        
                  Before                                                                                After

NMI Field Check in Australia

As part of this release, NMI Field Check performed earlier for only the state of South Australia is being expanded to include all the states in the Australian Region. Additionally, few validations around the NMI field are being included in this release in case the user enters any invalid input/ junk value.

• For residential systems, the checksum should be numeric, and the length should be 10 or 11 characters. In case of violation, appropriate error message will be shown to the user.

• For commercial systems, the checksum can be alphanumeric, and the length should be 10 or 11 characters. In case of violation, appropriate error message will be shown to the user.

O&M – 3G Cell Modem Replacement

Installers can opt-in for Pronto services to replace 3G cell modems on homeowner behalf.

1. Installers will have access to 3G cell modem sites page from Systems page

2. Installer will get to see all 3G modems which require modem replacement

3. Installer can click on ‘Replace with Pronto’ and provide their consent to share homeowner sites to Pronto so that homeowners can be contacted to replace the modems

What’s fixed?

1. Users are now getting OTP email upon registration. Earlier, there were cases reported that user was not getting OTP during registration.

   System owners now receiving account activation emails when the installers give access to their systems. Earlier, a change made in Enphase® Installer Platform (Enlighten) to send account activation email in stage 3 has affected the functionality of sending account access by installers.

2. New PV only system getting into ‘Meter not reporting’ issue is fixed and working normal now. A change made for storage system with string inverters to make production readings default to meter measurements had affected PV only systems as well.
3. Reserved SOC and SOC values are now not shown up for PV only systems in Systems page. Earlier, as the database stores default SOC values for all systems had affected the values that are shown up to installers.
4. Installers are now able to save the array details once the array info is edited and saved within ‘Settings’ page. This is caused due to the change in external PVWatts calculator that is used to calculate estimated energy production.
5. System map now shows all the locations correctly within map view of Systems page. Earlier, the locations were not shown correctly as the libraries were broken.
6. New cell modem plan dates are updated correctly when it replaces the old cell modem. It was not updated correctly before as it referred to old cell modem plan dates.

What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Load control enhancement

• In this release, we have made changes as per the new requirements for the scheduled mode in the newly released Load Control. Earlier, the scheduled mode allowable time range was between 9AM-4PM.

• In this release, we have made the changes for the allowable scheduled mode limit to be between 7AM-8PM. The default range still continues to be between 9AM-4PM. However, when user changes this default range and selects anything between 7AM-8PM, it is allowed, albeit with the following error message. “Make sure PV production at the selected time range can meet your load demand, else it may result in microgrid collapse”.

• If the user selects anything not between 7AM-8PM, they will be shown the following error message, ““Start Time and End Time should be within 07:00 AM and 08:00 PM.”

  

Notification preferences old vs new view toggle

• Users will be able to switch between the old and new view of notification preferences with a toggle switch

• Performance improvement has also been taken care

  

Training dashboard enhancements

• Users will be able to see their ensemble certification status on the Enlighten Manager dashboard. The status of certification will be enabled only if at least one of the users from the user’s company has completed the Ensemble installation training and Design certification course

• We are also adding the following flags in Enlighten based on the courses completed by the installers. Based on the flag we will restrict corresponding commissioning in ITK app:

  • PCS Certified Installer -> Power Control Systems (PCS) for Enphase

  • Generator Certified Installer -> Enphase Storage Generator Support

  • Load Control Certified Installer -> Load Control for Enphase Storage
    
    

US Virgin Islands moved to State in the US

• In the upcoming Enlighten release, US Virgin Islands is being changed to a state within the United States as per the new requirements.

• Till now, it was listed as a separate country in Enlighten. Any impact on time zones, RMA documents, grid profiles will be handled as part of this change.

• Like what was done for Puerto Rico earlier, users will be given the option to add latitude and longitude details while adding address details for a system located in USVI.

Ensemble related fields in Enlighten Systems Page

In the upcoming release, following changes have been made for Ensemble Related Fields in Enlighten Manager.

• Users will now be able to see Reserved SOC, SOC, Storm Guard Status and Charge from Grid Status information in the systems page for Ensemble sites. These will be visible to the user not by default, but only when he chooses these columns after clicking on the change column option

• Searching and sorting capability of this information will be available to the users

  

Labour Reimbursement Process in new Geographies

• Based on the request from various installers and the Enphase Sales Team, the labor reimbursement process has been made available for India and Poland.

• The tenure for labor reimbursement has been kept the same as in the US, i.e., 2 years.

• The amount for labor reimbursement has been set as follows in India.

  • Rs 2000 ($26.82) each truck roll to a site for performing removal and replacement of defective Eligible Product

  • Rs.600/ micro ($8.02/micro) for each defective Eligible Product that is replaced at that site (same truck roll)

• The following IRF form, along with a scanned copy of PAN, GST and cancelled cheque needs to be uploaded to avail this facility in India.

  

• For Poland, the rules have been kept same as other EMEA regions where this facility is available.

Send Homeowner Activation email in Stage 3

In the upcoming release, Homeowners will start getting account activation emails in stage 3 instead of stage 4. This will help to avoid situations that used to happen earlier when the installers would leave the homeowner location even before emails were received. This would result in no guidance for the Homeowners to activate or use the application.

PowerDash availability in new states

Enphase had partnered with PowerDash earlier to meet SREC (Solar Renewable Energy Certificate) reporting requirements. This facility was only available in the states of Massachusetts and New Hampshire. As part of this release, this new feature is being introduced in the states of California, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Kentucky, Maine, Maryland, Michigan, North Carolina, New Jersey, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia and West Virginia.

This will enable reporting using PowerDash tool for systems located in these states. The option can be seen in the system settings page and needs approval from the homeowner before being used like before.

What’s fixed?

1. The background image in array builder is being shown immediately within android version of ITK once uploaded. Earlier the image was not shown immediately.

2. ACM partners are now being able to upload ACM data with ACM admin portal. Earlier, the system was throwing error without allowing users to upload the data.

3. In auto scanning feature of array builder, if one microinverter is assigned to a module, the same won’t be allowed to assign in another module. “Microinverter already assigned to different panel” message is shown to a user. Earlier, array builder allowed user to assign same microinverter to many panels at a time.

4. Correcting Encharge and System Status based on actual Encharge status

   • Encharge is not reporting for more than 2 days but Enlighten shows the status as ‘Normal’. In this case, Enlighten will check if the Encharge has reported within 24hrs. If not, the Encharge status will be changed to ‘Battery not reporting’. Once Encharge starts reporting, the status will be moved back to ‘Normal’.

   • Encharge is reporting correctly but Enlighten shows both the system and Encharge status as ‘Battery not reporting’. In this case Enlighten will clear all the associated alarms of Encharge and audit log for the same will be added.

   • All 4 Encharge PCUs are not reporting but Enlighten shows Encharge status as ‘Normal’. Enlighten will check if the all the Encharge PCUs are reporting. If not, the status of Encharge will be changed to ‘Battery Issue’ stating that ‘All Battery PCUs are not reporting’.

   • Partial number (<4) of Encharge PCUs are not reporting but Enlighten shows Encharge status as ‘Battery Issue’. Enlighten will check if the all the Encharge PCUs are reporting. If not, the status of Encharge will be changed to ‘Battery Issue’ stating that ‘# Battery PCUs are not reporting’.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to all ITK users

1. The new commissioning workflow contains a new ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

   

2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

   

3. The PLC scan option to identify microinverters has now been moved under Envoy section under ‘Devices and array’ (Step 2)

   

4. Users can now connect to Envoy using the ‘Connect to Envoy via Wi-Fi’ option when Envoy is connected to Enlighten via Ethernet and user wants to connect to Envoy via same Ethernet network

   

5. Installer can now add description when reporting a problem in the application

   

6. iOS users will no longer receive the push notifications daily, they will only get a push notification when there is a new Envoy software available to download.

Features available to Ensemble users

1. The new commissioning workflow contains a new

   1. ‘Validation’ section (Step 6) which includes ‘Meter Validation’, ‘Ensemble Software Update’, ‘Aux contact Validation’ and ‘Functional validation’

   2. ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

      

      

2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

3. Installer Toolkit will now use the same Battery storage module available in Enlighten Manager, this will be available only when the system is online. This will automatically expose charge battery sych issues homeowner face.

   This will automatically expose charge from grid, other tariff enhancements we do in the ENHO app

   

4. Mandatory training will be required for installing following system configurations:

   1. Addition of generator

   Generator

   

5. The ITK will now display images to assist installers to

   1. Turn OFF and Turn on the DC disconnect switch for Encharges

      

      

   2. To identify the comms kit required for Ensemble commissioning

      

6. The toolkit instructions will contain more details to help installers disable manual override and to power on the system

   

7. Installers will be reminded to install the second pair of consumption CTs in the meter wizard for a multiple Envoy Ensemble system with non-microgrid PV connected to main load panel or sub-panel.

   

   

8. Installer can now add Enphase IQ Load controller in the system. One IQ Load controller can be used to configure 2 Auxiliary Contacts for Load control.

   

Bug Fixes

• The PV to ESS ratio message will be shown to users installing Ensemble with M series microinverters too

• Fixed the issue where configuring pop-up was not dismissed when the AP mode connection was lost. Also changed the message in the pop-up

  

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to Ensemble Users

1. Installer Toolkit will now recommend grid profile suited for Ensemble system automatically when installing Ensemble storage system with Enpower.

   

2. Installers will now be able to see progress percentage for Ensemble software update when they’re waiting to start functional validation

   

3. Installers can now see Encharge update progress in ESS upgrade screen.

   
   

Bug Fixes

1. Fixed an issue where Installer Toolkit was not downloading Ensemble Envoy softwares (6.0.X and 6.1.X) for self-installers

2. Fixed some bugs where incorrect update status was mentioned for Ensemble devices

What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Add phase info for battery charge/discharge in ENLM graph

Earlier, for sites having multiple phases, charge/ discharge information at the phase level was missing for Encharges in the Systems Tab in Graph View for Enlighten Manager.

This was addressed in the upcoming release, which will now allow users to view phase level information for Encharges in Enlighten Manager. To view Phase Level Information for Encharges, users need to do the following:

• Go to System Settings Page

• Select Meter Measurements from Production Readings dropdown in Energy and Power Display Section.

  

• In the Graph section, select the Date Range from the left-hand side dropdown for which one intends to view the Power measurements.

  

• Check the ‘Show Phases’ and this will allow users to view Encharge phase level information in the graph.

  

ACM Report for ACM partner

AC Module partner will now be able to download a report to see their AC Module Installations across geographies. The report shall contain information about the status of their AC Module Device and the site it is installed in.

• Only a single type of report will be made available. This will contain location data in terms of Zip Code, City and State where ACMs are installed with their corresponding ACM serial number. Additionally, Device and Site Status and Creation Date information will be made available in the report.

• This data will help ACM partner to analyze the performance of ACMs, keep a tab on any panels reporting failure and expansion/ growth opportunities based on location data.

  

Portuguese and Polish language support

As Enphase is getting into new markets in Brazil and Europe, the new languages support in Portuguese and Polish is added within Enlighten Manager.

Dynamic PEL functionality for Switzerland

Installers can set the power export limit for the sites that are installed in Switzerland.

• The power limit can be set by Envoy (in this case the export limit is always constant) or using external relay settings in Envoy digital input post (in this case the export limit is set dynamically).

• If ‘Limit power production by Envoy’ is selected, user will be able to provide details about absolute power values to be limited or system size and maximum power export limit

• If ‘Limit power production/export via reading of relay settings on Envoy’s Digital Input Post’, then will be able to Input power production limits up to 16 Relay states.

Cell Modem Model SKU and Plan End Date

Previously, Cell Modem Model SKU and Plan End Date information were not readily available to the installers. They had to reach out to customer support for this information, who would have to provide this information after internal chasing, creating redundancies in the whole process.

In this release, this concern has been addressed by adding 3 new columns, Cell Modem, Cell Modem SKU, and Cell Modem Plan End Date in Systems List in Enlighten Manager.

• Installers can view these columns in Systems list in Enlighten Manager by selecting the appropriate columns in ‘Change Columns Section.’

• This feature will enable installers to pull information relating to Cell Modem Plan End Date by themselves without the help of customer support.

• For systems with single Cell Modem, this information is readily available in the Systems List in Enlighten Manager in Cell Modem Plan End Date Column.

• For systems with multiple Cell Modem, instructions to view Cell Modem End Dates are provided in the Cell Modem Plan End Date Column.

Mobile number validation in ENLM accounts page:

The validation for phone number based on country code is added within Enlighten Manager accounts page to avoid guide installers enter correct phone number as the phone numbers are used in multiple places to send notifications, User shall be prompted to enter valid phone number in case the validation is failed.

What’s fixed

1. Make National Metering Identifier (NMI) mandatory for all the states of Australia. Earlier this was made mandatory only for South Australia.

2. The Enlighten Manager map view which showcases all the installations done by an installer is fixed now to show the installed systems on the map.

3. Storage installer and maintainer is now getting updated correctly for Ensemble sites in Enlighten Admin. Earlier, there were few cases where these values were not updated.

4. Battery calibration emails are now being sent correctly to installers once the batteries reach 100% for the first-time post calibration. Earlier this was not working for any site.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

• Installers will be allowed to delete wrongly created/duplicate systems in the following scenarios
  • In case systems are synched to Enlighten: System stage in Enlighten < 3 and no devices are present in the system.
  • In case systems are not synched to Enlighten: Provisioning is not initiated yet.

• The installer toolkit would now be supporting Portuguese and Polish language.
• Selection of commercial and residential on activation page will now be a radio button instead of a dropdown for better clarity.

• Installer Toolkit will now remind installers commissioning a commercial system that Ensemble devices are only supported for residential systems.

• Grid profile improvements
  • Grid profile will now become Envoy specific instead of being site-specific. Installers can choose 2 separate grid profiles for different Envoys on the same site. Installers will now be prompted to select grid profile after scanning Envoy.
          
  • Installer Toolkit will only show only relevant grid profiles based on the system type.
  • Installer Toolkit will provide more information about the grid profile while selecting the grid profile and while changing the default grid profile.
    
  • Installer Toolkit will prompt the user to change to recommended grid profile if the installer is installing a system in a different state in the US.
    
  • Installers can now choose different grid profiles for different Envoy in a multi-Envoy system.
    

• Performance improvements are done on various screens to reduce the loading time.
• Installer Toolkit will now remind the installer to enable GPS and provide location permission before connecting to Envoy in AP mode.

Features available to Ensemble users

• The live status which includes load, storage, PV, and grid values will be available as part of the meter wizard.

      

• Add a check to ensure PV is never turned on while checking for polarity issues across different phases in the consumption CT wizard. This will ensure that users cannot bypass the polarity issue error encountered due to the wrong placement of CT.

• The toolkit will remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

      

   

• Production meter wizard improvements
  • The meter wizard ensures that all the branch circuits are part of CT by comparing the reading with PLC. If the meter reading is too low (lack of production), the toolkit will highlight the possible risk of skipping this vital check as comparison can be accurate only when there is sufficient production. (at least 500 W)
    
  • On rare occasions, the meter reading can be more than PLC reported value due to the passing of additional PV through the CT in a multi-Envoy setup. The toolkit will highlight the issue in a pop-up to ensure the user is aware of the possibility of additional PV.
    

• The functional validation process is now simplified with the following improvements
  • The requirement to do grid transition physically is now removed and the users are required to do fewer grid transitions.
  • The ON-grid testing steps have been removed and the user needs to spend less time validating the system.

• Consumption CT wizard will display the status of Encharges along with meter reading. The Installer Toolkit will highlight if the Encharges are not discharging when the PV is off.

• The Enpower images available in the Toolkit will contain the lugs to provide a more accurate block diagram.

 

• The manual override instructions will always be available for users to access under Enpower detailed screen.

   

• Installer Toolkit will now inform users to move closer to devices if the devices are not getting discovered during provisioning.

• Supporting BMU update in the toolkit
  • When the BMU update is in progress, the toolkit will show ‘System configuration update in progress’ to installers similar to Encharge DMIR updates.
  • The Toolkit will not allow users to start functional validation when the BMU update is in progress.

Bug Fixes

• Fixed the issue where meter checks were not done for sites in Puerto Rico.
• Fixed the issue where Installer Toolkit was providing options to update non-Ensemble Envoy with 6.0.X or higher version of the software in a multi-Envoy site.
• Fixed the issue where the Installer toolkit was allowing users to Provision Ensemble devices with non-Ensemble Envoy.
• The blue strip will now be shown instantaneously as soon as the connection to Envoy is successful.
• Manual override pop-up appearing twice.
• Fixed a bug where the EnFluri test for Germany was sometimes failing incorrectly in Android

What’s New

New Training Dashboard

• You can now track and manage the training status for each of your employees or your whole company from a single dashboard in Enlighten Manager:

  • View available learning paths to view which courses are available for employees, learn more about each one, see if there are any prerequisites, and navigate directly to each course.

  • Check your company status to view your highest trained employee for each learning path.

  • Check each employee’s status to view which courses they have completed, and which ones are in progress with their current status.

  

Updated notification preferences

• We've introduced new notification preferences to help you keep better tabs on how your sites are doing. Now, you can create groups of sites with customized settings to receive Information, Error and Alert messages. The first time you visit the notification preferences page after the update, you’ll be prompted to go through a guided tutorial with more information on how to use your new settings.

   
  
  

New Homeowner approval for third-party system access requests

• When granting third-party companies access to a system, the request will now require homeowner approval before it’s complete. When a new request is submitted, the status will be set to pending and an email is automatically sent to the homeowner with a link to approve. Please note that this is for Stage 3 and higher sites and require the email address of the user with the new third-party company.

  

What’s Fixed

Array builder not displaying in expected languages

• Previously if another language was selected, some text and messages were displayed in English. This is now resolved to display the correct language.

System dashboard did not load a select number of sites

• We’ve fixed this to ensure all sites are displayed.

Support companies can no longer edit partner company details

• Partner company details are now protected for added security, preventing anyone else from modifying their information.

Battery Profile did not update as expected

• Previously, there was an issue that prevented Installers from being able to update a homeowners battery profile from Enlighten Manager. This is now resolved to allow Installers to update the profile on behalf of their homeowners.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for Ensemble Installer Toolkit users only

• The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

      

    

Bug Fixes

• Fixed the issue where the Installer Toolkit app was crashing when the site was created.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

• Updates to Envoy Connectivity

  • The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
     

    

  • When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
     

    
     

• Homeowner Walkthrough Checklist

  • We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
     

          
     

What’s new for Ensemble ITK users only

Provisioning improvements

• You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower. 

• You can no longer provide a system without Bluetooth permissions set and turned on.

• If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.

• If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.

What’s fixed

• The correct Enphase support phone number is now shown for French Toolkit users.

• Envoy updates are no longer stalled from insufficient file size or system timeout.

• For Android users, you can now enable meters while connected to Envoy via Wi-Fi.

• Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.

• You can now refresh the network list if there are no networks available to select from the dropdown.

What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.  

Bulk Return Merchandise Authorization (RMA) Labor Reimbursement Requests

Installers can now submit labor reimbursement requests for bulk RMA in addition to regular RMA, based on eligibility. 

To submit a labor request:   

1. First, start a bulk RMA and request approval. 

2. If the RMA is approved and falls within the eligibility period for labor reimbursement, it will be available in Enlighten Manager for Installers to create a labor reimbursement request. 

3. Installers can then complete and submit the labor reimbursement request form from Enlighten Manager. Any serial numbers of devices installed in the request can be viewed in the form before submitting.

New 'Yesterday' filter for array and graph views

In addition to all existing time filters, ‘Yesterday’ is now an available option and lets Installers see the previous day’s energy and power production in the Array and Graph for a site.

View Encharge and Enpower devices installed in the System list

When viewing their System list, Installers can now view the number of Encharge and Enpower devices at each site. Select the ‘Change Columns’ button and check the boxes for Encharge and Enpower devices and the two columns will appear on the right. They will also display in the csv file Installers can download. Please note that the columns won’t include retired devices and can be affected by any filters already applied.

To view the Enpower and Encharge devices installed at a site:

1. Navigate to the System’s page in Enlighten Manager

2. Select ‘Change Columns’

3. Select ‘Enpower’ and ‘Encharges’ from the list, below ‘AC Batteries’

New ‘Undo’ button in array building

Installers can now use ‘Undo’ to reassign serial numbers when building an array. If an Installer tries to assign a serial number that’s already in use for another microinverter, a message will display indicating that the serial number is already assigned, and the Installer will not be able to save the array until the duplicate is removed or corrected.

Cycle count calculation updates

The formula used to calculate the total charge cycles of a battery has been updated by battery size for increased accuracy. Along with Enlighten Manager for installers, the cycle count is now also displayed in the Enlighten app for homeowners in device information to help them understand their remaining warranty coverage.

Device information updates

Envoy devices that are supporting a home battery are now clearly marked in the device tables for any given site. When viewing the Envoy device table, a new column at the far right labeled ‘Encharge Storage (Yes/No) will indicate if an Envoy device is supporting an Encharge Storage system. When viewing the Encharge or Enpower device tables, a new column at the far right labeled ‘Envoy’ will indicate the name of the Envoy the other devices are reporting to.

Drop a pin on your company location

To be matched with leads in your company’s exact area, you can now drop a pin on the map from your Company Profile page.

Add extended Labor Reimbursement Coverage for upgraded IQ microinverter sites

You can now get an extended Labor Reimbursement Coverage for an additional three or eight years.. Eligibility will be counted from the date of installation of the first IQ microinverter on the site.

Service Contract Agreement download

You can now download the Service Contract Agreement from the Labor Protection Program (LPP) page for sites that already have the LPP purchased.

What’s fixed?

1. The ‘% of Estimated (Month)’ and ‘% of Estimated (Lifetime)’ are now displaying correct values. Earlier, these values were swapped under these columns.

2. When an installer clicks on the ‘Landscape’ or ‘Portrait’ button in Enlighten, the corresponding modules are now added correctly. Earlier, the functionality was reversed.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.
 

 

Features now available for all Toolkit App-users

• As a certified installer, you will now be able to:

  • Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)

  • Restore retired microinverters on the site

          

• There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
   

•       
   

     

     
   

Features available to Ensemble users 

• As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
   

  
   

• Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
   

  
   

• Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
   

  
   

• Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.

  
     
   

• The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.

• When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.

• For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.

• For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.
  
  Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.
   

Bug Fixes

• Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.

• Grid profiles will now be auto-downloaded provided the auto-download option is selected.

• Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.

• Installer Toolkit will now accept special characters in the first name.

• Fixed the issue where the street numbers were not being added while entering the street address.

• ‘Enable production meter’ option was provided for installers when the production value was greater than zero.

• The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.

• The meter status now automatically updates the post provisioning for iOS users. 

• The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy. 

• Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.

• The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.

• Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.

What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Enhanced battery report for SGIP purpose

We enhanced battery report to download Battery Report for a custom date range with selected intervals under ‘Reports’ for a given site. This report can be generated for any 7 days range instead of the current report which is generated only for the last 7 days. Also, the report can be generated for different time intervals (5, 15, 30 mins) instead of the irregular interval raw data we are showing today. This is primarily used for SGIP incentive purpose.
 

• Select ‘Start Date’ and ‘End Date’ for which report must be generated 

• The system will not allow to select more than 7 days 

• Select the time interval between each record (i.e., 5, 15 and 30 mins) with 5 mins as default. 

• Once you click on ‘Submit’, report is generated with below columns

  1. Created Date 

  2. Encharge Serial Number 

  3. Power (W) 

  4. Energy (kWh) 

  5. State of Charge (%) 

Array Builder Improvements

The below array builder improvements are added based on requests received. 

• Ability to select part of array or group of arrays by dragging or by holding shift – to move/rotate the selected piece together. 

• Rotating 360 degree shall move back microinverter to original position. Currently, some offset is observed. 

• Improve performance on auto-advance functionality 

• Improve performance of adding 5000 modules at a time 

• Array name to support numbers that start with ‘0’ 

• Retain background image when it is zoomed in and out withing array builder 

New system dashboard for Ensemble users

We revamped complete system dashboard with some advanced features. This system dashboard is available only for sites with Enphase storage system. Below are the changes we brought for you.

• Enhanced UI and navigation 

• Better filtering options. Device filters on left vertical section maintains system hierarchy based on available devices and act as global filter for all the applicable tabs. Parameter filters specific to each tab. 

• Device status and summary info is readily available in device filter section without moving between tabs. 

• The middle layout represents the actual dashboard data which changes with filters. The UI is enhanced for this section. 

• The table layout which used across different sections in dashboard has been made very compact to access lot of info at a time. 

• Many features like locking columns, resizing columns, column level search, sorting, filtering, and scrolling are added. 

• Graphs with multiple devices and parameters are added as part of device data. 

• Site search within dashboard 

• High resolution data - Zooming options, time filtering based on system time zone and scaling x-axis gap proportional to system downtime are added. 

Enhanced Enlighten Manager dashboard

• We introduced Service Requests widget on Enlighten Manager dashboard. Now you can view the aggregated count of status of all the service request made by you to Enphase on Enlighten Manager dashboard. 

• Now you can provide the feedback to us by using Enlighten manager and share specific comments through feedback button on Enlighten Manager site in mobile. 

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.
 

New Features

All Users

• Grid Profile changes:

  • Installers will now not be shown grid profile page and the selection will happen in the background. If there is any error while selecting the default grid profile, the user would be notified.

  • Self-installers will now only see the grid profiles applicable to their country.

  • Grid profiles will now be categorized by the regions they’re applicable in for easier searching.
     

          
     

• Installers can now use the front-facing camera with a flashlight to scan devices.
   

     
   

• A reference tooltip would be provided to explain the installer reference field.
   

        
   

• Installers will now be able to download summary reports both in AP and non-AP mode.
   

  
   

• The Installers can now connect to their Envoy-R in Installer Toolkit 3.0. For all systems with only Envoy-R’s in the field, the toolkit will display the Envoy UI.
   

     
   

• For a multiple Envoy system, installers can now check the provisioned status of all Envoys at the same time.

     

Ensemble Users

• Users can now configure load control and PV shedding for your Ensemble systems. When load control for your appliances is enabled, the appliances will be powered on or off based on the mode. If the system is on the grid, your appliances will always be powered on irrespective of modes.
   

        

  
   

     
   

• Installers can now enable export limit/back-feed for solar. This will limit the current exported from solar.
  
        
   

• The Installer Toolkit will inform the installers to retry provisioning if any of the Ensemble devices are stuck in the ‘Waiting for Acknowledgement’ state for more than 3 minutes due to incorrect Envoy information. When this error is encountered, The status of the device will change to ‘Provisioning failed’ and the user can tap on the ‘Provision Devices’ button below to retry.
   

      

• For an Ensemble system, the user will not be allowed to skip the production meter unless the user encounters an issue with the meter reading. This will ensure that the user is notified about the meter issues and is not allowed to skip over the entire wizard.
   

        
   

• The off-grid functional testing will provide a timer to inform the installer to wait for the system to go back on-grid once the testing is complete.
   

  
   

• Now the installer can disable manual override in AP mode. Also, the live status will display the status of Manual override (Enabled or disabled) before the user chooses ‘Start functional validation’.

Bug Fixes

• The issue where using the pre-existing email used during activation was over-writing the first and the last name of the owner is now fixed.
   

  
   

• The issue of Toolkit updating storage mode if it was changed in AP mode, once it is synched with Enlighten and overriding homeowner selected value is now fixed for Ensemble Users.

• Array builder issues of not able to save the system after scanning the microinverters

• Grid profile changing to unset after provisioning is fixed on Android devices.

• The problem of the Wi-Fi selection list not being scrollable in some of the apple devices is now fixed.

• Envoy getting disconnected while in AP mode whenever a different application was opened is now fixed on iOS devices.

What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote Envoy upgrades

Our new remote Envoy software upgrade allows you to commission Enphase Storage faster for new installations via the Enlighten Manager. Follow these steps below to upgrade your Envoy software:

• In Enlighten Manager, create a system instance using an Envoy serial number on the activation page.

• Ensure that the Envoy is connected to Wi-Fi or cellular and reports successfully to Enlighten.

• In the Envoy section of the interface, select the microinverter type from the SKU dropdown.

• Enable the ‘Does this site have storage?’ check box.

• Click Upgrade Envoy to initiate the upgrade.

Pre-Commissioning Permit dates in activation flow

This feature will allow you to capture all pre-commissioning dates within Enlighten Manager activation pages before you visit the homeowner site for commissioning.

Capture the following information during system set-up.

• Contract signed date

• Permit AHJ

• Permit Application date

• Permit approval date

• Hardware Installation (begin) date

Note: If the dates are different for solar and storage, that should be by checking "Solar and Storage dates are different.”

Re-designed Installer registration page:

The Enlighten Registration page is being updated to make the available options clearer. In a case where the name/address of the company matches an existing company, a warning will be shown asking the user to reach out to their admin for resolution. Also, registration will now be done via a verification code rather than an activation link.

Array bug fixes addressed in this release

We received complaints about the new array builder and the following bugs were fixed.

• Array builder does not open in Firefox browser

• Array builder does not get saved for large commercial systems

• Array builder does not get saved for D380 microinverters

• Arrays get dislocated/disappeared when users try to select module to assign microinverters

• Array builder does not get saved once serial numbers are scanned through ITK

• Array builder doesn’t allow to create array with more than 1000 microinverters

• Array builder throws channel id in use error when saved

• Array builder throws check your internet connection error when saved

• Array in array view disappears when zoomed in or out

• Array builder allows serial numbers from other systems as well

 In addition we also added a few additional features

• Once a microinverter scanning is done, it is auto advanced to the next module

• ’Add new array’ can be done even from left menu under array section

• When a new array is created it gets highlighted and other arrays gets faded

• Retired microinverters are not listed in microinverters section

• Left menu section is kept open while microinverters are being assigned to an array

• Added an option to undo/redo changes

• Microinverters are sorted in order of scanning by default and choice is given to sort alphabetically

• Ability to select part of subarray by holding shift key and move it together

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

New Features

All Users

• Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

• The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.
   

        
  
     
  
   

• In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

  
  
  
     
  
   

• The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
   

     
  
   

• ITK will now autofill address details based on the selected address.
  
   

     
  
   

• Envoy connectivity improvements including,

  • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

  • The update firmware button will be disabled when the Envoy is already up to date.

    
     

• The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

  
   

Ensemble Users

• Meter improvements for US Ensemble 1.0 installation:

  • Refer diagrams for each possible cause of an issue in the production and consumption meter.

    
    
     

  • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.

    
    

  • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.

    
    
     

Bugs

• Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

• The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

• The Meter wizard will highlight all the issues by showing the reading in red.
   

What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote upgrades

The new remote Envoy software upgrade allows you to commission Enphase Storage faster for retrofit sites via the Enlighten Manager. Follow these steps to upgrade Envoy software:

• In the Enlighten Manager, open the activation page for a retrofit site.

• In the Envoy section, select the microinverter type from the Microinverter SKU dropdown.

• Enable the ‘Does this site have storage?’ check box.

• Click Upgrade Envoy to initiate the upgrade.

Features for hassle-free installations

We’ve just released Installer Toolkit version 3.0.14 with amazing new features:

1. For all installers

   • Provides important events or updates through a banner when you log in to the app. You can access banners from the notices section on the support screen.

   • Allows you to enter network details manually when the Envoy does not identify a new network.

   • Auto-fills address based on the street name you enter.

   • Scans devices more accurately with an improved scanning algorithm.

   • Ensures successful device provisioning by first updating the Envoy software and then enabling the ‘Start provisioning devices’ button.

   • Re-directs homeowners to the Enlighten app when they try to login to the Installer Toolkit.

   • Customizes the app size by downloading the right Envoy software for your location.

2. For Enphase Storage installers

   Meter Wizard enhancements

   • PV’s turn-on timer is configurable based on grid profile.

   • Additional diagrams that assist installers in re-wiring a faulty CT connection.

   • Alert that warns you not to place the consumption CT on the load side of Enpower.

Visit https://community.enphase.com/s/article/Enphase-Installer-Toolkit-ITK-Release-Notes-3-0-14 for detailed release notes.

New features for homeowners

Four new features that make Enphase Storage simple and easy to use for homeowners.

1. Text message notifications

   Homeowners will receive alerts via text message when the grid goes down or comes back up. That means that they can swing into action just in time to ensure Enphase Storage does not run out on them.

2. Enhanced app menu

   The Enlighten Menu has a new tile layout that helps homeowners find what they need quickly. We've also simplified the navigation by reducing the options under each menu item.

3. Battery prioritization  

   During peak hours, homeowners can now prioritize the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by the home gets exported to the grid.

4. Redesigned email notifications   

   New emails notify homeowners of a system error or alert and a lot more. They get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

New Features

All Users

• Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

• The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.

        
  
     
  
   

• In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

  
  
  
     
  
   

• The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
   

     
  
   

• ITK will now autofill address details based on the selected address.
  
   

     
  
   

• Envoy connectivity improvements including,

  • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

  • The update firmware button will be disabled when the Envoy is already up to date.

    
     

• The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

  
   

Ensemble Users

• Installers will no longer be able to add Q-Relay in the Ensemble region.

• Meter improvements for US Ensemble 1.0 installation:

  • Refer diagrams for each possible cause of an issue in the production and consumption meter.

    
    
     

  • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.

    
    

  • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.

    
    
     

Bugs

• Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

• The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

• The Meter wizard will highlight all the issues by showing the reading in red.
   

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

 

New Features

All Users

 

1. The installer can now connect to an Envoy using the toolkit over Wi-Fi (Installer Toolkit and Envoy should be on the same Wi-Fi network). This would reduce the dependency on ‘AP mode’ connectivity which requires the user to be in close proximity to the Envoy.
    
         
    
2. Installers can view the strength of the Cell modem and Wi-Fi in the Envoy connectivity screen.
    
       
    
3. Installers can associate phases for provisioned AC batteries before completing commissioning. 
    
          
    
4. Installers can now request a secure open connection between Envoy and Enphase support personnel. So that Customer Support can troubleshoot the issues by tunneling to the Envoy.
    
        
    
         
    
5. Installers of the parent company were not given access to the activations having branch companies as the maintainer or installer. We’ve removed that restriction now.
6. The installer will not be allowed to set Reserve SoC below 10% in any battery mode 
7. ITK will now be fully supported on the iPad 

 

Ensemble Users

• In a multiple Envoy system, you can now select an Envoy as an ‘Ensemble Envoy’ to differentiate the microinverters that are part of the microgrid. The Ensemble microinverters will be listed separately in the details screen.
   

         


          

        
 

• When PV to storage check fails for a multiple Envoy system, Toolkit will provide the necessary instructions to move the additional microinverters from Ensemble Envoy to non-Ensemble Envoy.
   
  
   
• The ‘Update all software’ button after completing provisioning is now made less prominent to encourage users to continue commissioning and automatically update the software later.
   

 

• Meter improvements
   
  1. For all users in the US doing Ensemble installation, both production and consumption meter wizards will contain in-app videos to help rewire the CTs.
      
     
      
  2. Performance improvement - The validation results in the production meter wizard is shown in real-time i.e less than 1 second
  3. Message improvement - The production meter error message will include instructions to make sure production CT only includes L1 PV generation circuits. Also, the instructions shown when consumption CT is reversed include the planning consumption tech brief link.

The results of the step 2 consumption wizard which includes polarity check are shown in real-time and users do not have to go to step 3 to see the results.
 

Bug fixes

1. In case of an envoy software download failure, the Installer toolkit will automatically retry downloading the software and will not allow provisioning in case all files are not downloaded
2. When only Enpower software is getting updated, the functional validation message will correctly display that the Ensemble software update is in progress.
3. Fixed an issue where Ensemble certification was not found for certified users while installing ensemble devices in iOS
4. Installers were not able to access the auto-tariff module in Installer Toolkit which is now fixed.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

 

Ensemble Specific 

Download the latest version of the Enphase Installer App from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

 

New Features

• Installer Toolkit will remind the Installers to download the latest Envoy Software through a Notification on reopening the application (when there is one). Installers will not be allowed to proceed unless they have the latest Envoy Software.

 

 

• You can now monitor the quality of Power-line communication between Envoy and the microinverters. The PLC Noise detection provides real time data of the noise detected when communicating with Envoy.

 

 

• You can now request access to a system/Envoy if you do not see the system on the home screen. Go to ‘Request system access’ under Support and enter the Envoy serial number to request access to the site. On successful submission of the request, the homeowner will receive an email to confirm and provide the access to the site. 

 

 

• The installer toolkit will provide the detailed version history of the application under settings. The details will include new features added, bug fixes, and performance improvements made available as part of different app updates

           
  Ensemble specific features

 

• Users can now use the Enlighten Tariff module in Installer Toolkit. All Enlighten tariff features like Tiered, Auto, and Time-of-use will be accessible. The current tariff editor which supports all the basic functions will still be available when offline. 
   

  

  
                  

 

NOTE: Tariff Editor Lite is only available in the AP mode.

• For a retrofit installation, Installer Toolkit will now Inform users to replace their existing non-compatible Envoy on adding Ensemble devices.            
   

   

 

• ITK will now automatically set the battery mode to recommended values for various stages of commissioning.  

a. Before initiating functional validation, the battery mode would be set to ‘Self-Consumption’.
b. After functional validation is complete or aborted, the battery mode is set to ‘Full Back-up’ mode automatically to allow Encharges to charge 100% for optimal calibration.  
c. Once the SOC level reaches 100%, the sites are set back to the previous battery mode set by the user. 
 

 

 

• ITK now provides an option to upgrade the microinverter firmware for Ensemble systems with M-series inverters. On adding the Ensemble devices, if the firmware of Microinverters is not upgraded, the Toolkit will provide an option to send the firmware upgrade request to the system (via Enlighten). 
   

         

• The Envoy connectivity with Enlighten over Wi-Fi or Ethernet has been made mandatory for Ensemble commissioning. Before provisioning the devices if the Envoy is not communicating with Enlighten via Wi-Fi or Ethernet, the installers will be asked to configure (the same). 

  

• The off-grid functional validation steps will be reduced from 9 to 6 as the Overload/ Blackstart test will no longer be supported.  
   

 

• Users will no longer see the ‘Beta’ version on launching the app

Bug Fixes 

1. Users are not allowed to access the array builder if they have recently changed their Enlighten password. The Toolkit will now log out the user and will inform to log back in.
2. The installers were incorrectly shown the warning message ‘PV size exceeds the Encharge capacity’ when systems had the maximum allowed number of microinverters. The check has been improved to make sure it strictly adheres with the Ensemble design guide and the message is shown only when the number of allowed microinverters exceeds the limit.
3. The latest Envoy software files are downloaded to the phone every time you re-login to the app. Going forward the download status of the software will be retained on logging back to the toolkit and the Envoy software files will not be downloaded. 
4. The toolkit earlier took around 4 minutes to load the Array builder. The performance of the app is now improved to load the array builder within 10 to 15 seconds.
5. The Wireless Communication Kit status in the Encharge detailed screen was shown incorrectly and is fixed to accurately display the ‘Connectivity’ status. 

Android Specific 

• In Android, on selecting ‘Install replacement’ and ‘Request return’ options for an unverified system, the user was redirected to the Enlighten manager home page incorrectly. Now the replace options will only be available for a system with a verified and communicating Envoy. 

• In Android, microinverters were getting provisioned on tapping ‘you can use WPS service to connect to your home Wi-Fi without password’ message under Wi-Fi connectivity screen. This is fixed to make sure no provisioning action is triggered on tapping the message .

iOS Specific 

• In iOS, the menu options at the bottom were hidden when user opened production/consumption meter detailed screens in non-AP mode. Now the menu options will be displayed in the detailed screen similar to android application. 
• In iOS, we have now fixed the issue where installers were blocked from provisioning Ensemble devices for systems located in Bermuda.  

Download the latest version of the Enphase Installer App from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.

Version 3.0.7


New Features

1. You can now chat with our customer support team directly using the app. Go to Support -> Contact Us -> Chat with us
 

2. Installer Toolkit now provides diagnostic options to troubleshoot Envoy connection to Enlighten. This allows the user to ping any server to find out Envoy connectivity to the internet (and Enlighten).
 

3. Depending on the site type, Enphase downloads a different Envoy Software. We added quick info to provide a description for all Envoy software version used.
 

4. Installers can now add ‘Permit’, ‘Contract’ and ‘Installation’ dates for a site. The dates can be different for solar and storage installation.
 

5. If your site has large or heavy loads, the use of soft starter will be recommended by the Toolkit for an Ensemble site.
 

6. If your company is not Ensemble certified, the Installer Toolkit will provide a pop-up message instructing on the same when you add Ensemble devices count. This ensures that we provide warning to the installer before they visit site and find out they cannot commission an Ensemble system.
 

7. For an Ensemble system with M-series microinverters, if the firmware of microinverters is not updated in Enlighten, the toolkit will provide a reminder message.
 

Bug Fixes
 

1. Scroll issues on iPhone 5 and 6.

2. In Android, on completing the functional validation, the toolkit will automatically set the battery mode to ‘Full Back-up’, similar to iOS. This will make sure the user does not have to sync the system with Enlighten to update the battery mode.

3. User was blocked from replacing the old Envoy as the Toolkit was incorrectly displaying ‘Envoy not connected in AP mode’ while configuring the Wi-Fi on new Envoy.
 

4. In addition to the checkbox for the user to inform switching off the PV, we now also validate that the production meter value has gone to zero to confirm that the PV was indeed switched off.

Faster Commissioning for Ensemble Devices

1. With the new Envoy 6.0.96 software update, the software of Ensemble devices (Encharge and Enpower) can be updated post commissioning. This will significantly reduce the time needed to install the system using the toolkit. The Enpower firmware will be mandatorily updated only if the current version is less than 20.34 and the installers can skip the rest of the software update and continue with meter configuration and functional testing.