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Changes and improvements in software updates
Enphase Installer Portal release notes (25.1.1)
January 23, 2025

What’s new

For all installers:

  1. Added an easy option to change the system maintainer to another company

    • Installers can now select the type of access they would like to request in the Access section of the Settings page when requesting access to a system for another company. The request for access then goes to the homeowner to approve or reject.
    • Installers can request two types of access:
       
      • Maintainer
      • View-Only

    system maintainer image

  2. Added a section to upload proof of address while transferring ownership of a system

    • When requesting a Transfer of Ownership for a system, installers and homeowners are now required to provide proof of address for verification.

    ownership transfer image

For all installers in the United States:

  1. Added the capability to download system details from the System List

    • Installers can download a CSV file with system data from the System List on the Fleet Dashboard.

    capability image

Enphase Installer Portal release notes (24.12.2)
December 20, 2024

What’s new

For all installers:

  1. Added an EV Charger option under the Company Profile Installation Details section
    • Installers can now indicate whether they support EV chargers in the Services Offered menu of the Installation Details section of the Company Profile page.
    • Installers will see the EV Charger checkbox to the right of the existing Solar, Storage, Roofing, and Electrical options.
Installation - details

 

What’s fixed 

  1. Resolved the issue of the Array Builder not allowing IQ8 Microinverters to be added with other microinverters on multi-gateway systems.
  2. Updated the logic behind the Meter Issue system status.
  3. Removed the training flag for legacy solar certification from the Company Scorecard.
  4. Addressed an issue of incorrect warranties being displayed for replacement devices.
New Activation Page release notes (1.12.0)
November 22, 2024

What’s new

For all installers:

  1. Ability to update PTO status after commissioning

    Installers now have the flexibility to update the PTO (Permission to Operate) status after a system has been commissioned. This new capability allows for better control over enabling and disabling both solar and storage systems, based on the specific site configuration.

    3rd-generation system:

    3rd-generation system

    1st- or 2nd-generation system:

    1st or 2nd generation system

    PV only:

    PV only

  2. Improved activation page and inventory management

    The Device Inventory and Select Grid Profile sections are now more intuitive. A clearer device count section has been added, ensuring easy adjustments for site setups. Grid profiles are also clickable, allowing for streamlined navigation.

    improved activation page and inventory management 
    improved activation page and inventory management

  3. Soft migration to New Activation Page

    To support a smoother transition to the New Activation Page, we’ve introduced a confirmation step for installers who choose to switch back to the Classic Activation view. This enhancement helps highlight the benefits of the new activation process while giving installers control over their preferred interface.

    Key updates:

    Confirmation pop-up for Classic Activation view

    • When installers attempt to switch to the Classic Activation view, they will now see the following confirmation message:

      Confirmation pop-up for Classic Activation view

    • If installers choose to switch to the Classic Activation view, the system will remember this preference, ensuring that they continue using Classic Activation in future sessions.
  4. Enhanced keyboard usability in the Details section

    Key updates:

    • When the Tab key is pressed, the cursor now automatically moves to the next field, making it easier to complete forms quickly.
    • When a drop-down menu is opened, the cursor will automatically move to the input field, allowing for faster selection and smoother navigation.

For installers in Australia:

  1. Support for CSIP/IEEE 2030.5 compliance

    Installers now have the option to configure new sites for IEEE 2030.5 compliance, ensuring adherence to regional utility requirements.

    Key features:

    • IEEE 2030.5 interface selection for applicable regions

      For sites located in Queensland, South Australia, Victoria, or Western Australia, installers must now indicate if the site has an IEEE 2030.5 interface. This is a mandatory field to ensure compliance.

    • Region-specific utility provider selection

      If Yes is selected for Does the site have IEEE2030.5 Interface, a drop-down menu appears, allowing the installer to choose the appropriate utility provider based on the site’s region:

    Region specific utility provider selection

For installers in North America:

  1. Confirmation for non-NEM 3.0 grid connection types

    To help installers avoid compliance issues, we’ve introduced a confirmation step for selecting non-NEM 3.0 grid connection types. This new feature prompts installers to verify grid connection dates, ensuring alignment with regulatory requirements.

    Confirmation for non-NEM 3.0 grid connection types

For installers in Netherlands:

  1. Microinverter quantity restrictions for IQ Combiner Lite gateways

    For sites in Netherlands using the Envoy S Standard EU (IQ Combiner Lite) gateway, there are now specific limits on the number of IQ Microinverters allowed per IQ Combiner Lite to ensure reliable performance.

    Microinverter quantity restrictions for IQ Combiner Lite gateways

What’s fixed

For all installers:

  1. Other bug fixes and improvements.
Enphase Installer Portal release notes (24.11.2)
November 20, 2024

What’s new

For all installers:

  1. Added the ability to view both Enphase and third-party microinverters on the same system
    • For systems that have both Enphase and third-party microinverters, installers are now able to view both types of microinverters under the Devices tab.
    • The sections appear as below under Devices:
       
      • Microinverters
      • Third Party Inverters

What’s fixed 

  1. Resolved an issue of users not being able to search comma-separated system IDs in the System List.
  2. Addressed an issue of Enphase Installer Network-specific links being shown to installers where EIN is not applicable.
Enphase Installer Portal release notes (24.11.1)
November 12, 2024

What’s new

For installers in the United States:

  1. Added a link to view EV charger incentives and rebates

    The Services section now has a link to our EV Charger Rebates and Incentives Tool. This allows installers to quickly access the easy-to-use tool on the Enphase website that shows rebates, tax credits, and other EV charging incentives available in specific locations.

  2. Enabled Labor Protection Program in New York and Oregon

    • Installers in New York and Oregon can now enroll systems under the Labor Protection Program in the Services section.
    • All systems with IQ Microinverters can be seen under the Eligible Sites toggle.

What’s fixed

  1. Resolved an issue of phase data not being available for more than 14 days in the Graph section.
  2. Addressed an issue of owner emails being appended with special characters on redirection.
  3. Fixed a problem of system status not being synced with the System List on the Fleet Dashboard.
Enphase Installer Portal release notes (24.9.4)
November 8, 2024

What’s new 

For all installers: 

  1. Added the ability to view warranties for select devices

    Installers can now view the warranties of some Enphase devices under the Devices tab.

    The devices include:

    • IQ Gateways 
    • IQ System Controller 
    • IQ Batteries 
    • Microinverters

screenshot

 

 What’s fixed 

  1. Addressed the issue of not being able to provision devices from the System Dashboard. 
  2. Resolved the problem of SMS notices not being sent to users. 
  3. Fixed the issue of being unable to download Commissioning Logs CSV from the System Dashboard. 
New Activation Page release notes (1.11.0)
October 30, 2024

What’s new

For all installers:

  1. Improved battery mode selection

    Battery mode selection is now part of the System Information page. This will reduce the time spent by technicians in the field.

     

  2. Wiring verification for battery mode changes

    When changing the Battery Mode from Import Only to Export Only, installers will be shown instructions to verify the main load panel wiring.

    Image2

     

  3. Ability to add device serial numbers before gateway serial numbers

    Installers can now add serial numbers for IQ Microinverters and Q/IQ Relays without entering a gateway serial number, which provides greater flexibility and convenience.

    Image3

     

  4. Warning for unusual breaker sizes in PCS sites

    A warning will appear on the PCS Based Limiting page if an installer selects an uncommon breaker size (0-15 A) in the Main Panel Upgrade Avoidance and IQ Battery Oversubscription sections.

    Image4

  5. Aggregate Power Export Limit setting in the Configuration section

    Installers now have the ability to directly select the Aggregate Power Export Limit (PEL) on the PCS Based Limiting page of the Configuration section, if available for the geography.

    image5

    Image5b

What’s fixed

For all installers:

  1. Other bug fixes and improvements.
Enphase Installer Portal release notes (24.5.0)
September 26, 2024

What’s new

For installers:

  1. Added the ability to simultaneously view production data from microinverters and the production meter under the Graph tab
     
    • Under the Graph tab, installers can now choose to simultaneously view production data from microinverters and the production meter for individual systems. 
    • Installers can select Production (Meter) or Production (Microinverters) in the Select View Option drop-down in the Graph tab to view both at the same time. 

Graph imageWhat’s fixed

  1. Addressed the issue of low State of Charge (SoC) emails being sent to installers for on-grid systems.
  2. Resolved a problem of systems showing minor meter issues which are not persistent and are caused by external irregularities such as voltage or frequency.
  3. Fixed the issue of an empty System List page being displayed in the Fleet Dashboard.
Enphase Installer Portal release notes (24.4.3)
August 14, 2024

What’s new

For installers in the United States:

  1. Enhancements on the Fleet Dashboard for easier use 
     
    • Filters can now be individually applied below each sub-category of filters.
    • Filters can also be applied by pressing the Enter button.
    • The System List tab has been positioned to the left of the Overview tab, and is now the default landing page when navigating to the Fleet Dashboard.

System overview image

System overview

What’s fixed

  1. Resolved an issue of the Missing Branch Circuits test failing on a few systems when Production CT health checks are initiated.
  2. Fixed the issue of per-phase battery charge and discharge not being visible on the graph after the battery is retired. 
New Activation Page release notes (1.10.0)
August 7, 2024

What’s new

For all installers:

1. Preventing duplicate site creation

We have updated the New Activation Page to help installers avoid creating duplicate sites.

This enhancement is crucial as it prevents data loss in existing sites caused by the creation of duplicate sites during system expansion, storage addition, or site upgrades under the Enphase Upgrade Program.

AR_Final

2. New voltage and phase information for commercial sites

If a commercial site is in either Australia, New Zealand, India, or South Africa, the 230 V Three-Phase option will be shown in the Electrical Parameters field.

img2

If a commercial site is in the United States or Canada, the following options for Electrical Parameters will be shown:

  • 208 WYE/120 V Three-Phase
  • 240/120 V Single-phase
  • 208 V Single-phase

img3

What’s fixed

For all installers:

1. Other bug fixes and improvements.

Enphase Installer Portal release notes (24.4.0)
July 30, 2024

What’s new

For installers in the United States:

  1. Additional information is now provided in the Systems list on the Fleet Dashboard

    Installers can now view the following additional columns in the Systems list:

    • Issues
    • Financing Type
    • Cell Modem
    • Cell Modem SKU Type
    • Cell Modem Plan End Date
    • Grid Status
    • Storm Guard Status
    • Charge From Grid Status
    • Battery Profile
    • Reserved SOC
    • SOC
    • Utility Name
    • Rate Name
    • Import Plan Name
    • Export Plan Name
    • Grid Connection Type
    • Grid Connection Year
    • Battery Operating Mode (NEM 3.0)
    • IQ Battery Type
    • IQ System Controller Type
    • Grid Services Program Name

    Also, installers can now select None to filter columns with missing information.

    Reports screenshot image

    Reports screenshot image

    Systems screenshot image

  2. Added the ability to generate Yearly Production and Consumption reports from Fleet Dashboard

    Installers can now generate Systems Yearly Production and Consumption reports from the Reports tab. This report provides energy production and consumption for all of the installer’s systems during the specified years.

    Reports section under the Fleet Dashboard screenshot

    Reports tab in the Systems section of the Fleet Dashboard

    Systems Yearly Production and Consumption

    Select the Systems Yearly Production and Consumption report

    Select the years for which the report is required

    Select the years for which the report is required

    Report screenshot

    The report is then sent as an email

    Email sent to users

    Email sent, containing the report as an attachment

What’s fixed

  1. Resolved the issue of the PV array not being saved despite all the requisite information being provided.
     
  2. Fixed the incorrect location of the Consumption Current Transformer (CT) on the Load with Solar production configuration.
     
  3. For installers in Italy, resolved the issue of the Enphase Installer Portal showing only wide-band, and not narrow-band, test data for self-test reports with IQ Relay 2.0 and 1.3.4 firmware.
     
  4. Updated the system statuses for Enphase EV Chargers and third-party EV chargers:
     
Current system statusesUpdated system statuses
EVSE Not ReportingEV Charger Not Reporting
EVSE FaultedEV Charger Faulted
IQ Energy Router EVSE Not ReportingEV Charger Not Reporting

 

Enphase Installer Portal release notes (24.3.0)
June 2, 2024

What’s new

For all installers:

  1. Added the ability to perform Consumption CT health checks 
     

Installers can now navigate to the Consumption CT page under Devices and click Verify CT to initiate a series of checks on the respective Consumption CT. Verify CT triggers checks for the following four scenarios, and if any check fails, installers are provided with suggested actions to rectify the issue.

  • Configured as Load Only but installed as Load with Solar production
     
  • Configured as Load with Solar production but installed as Load Only
     
  • Consumption CTs are not installed but are enabled on the Enphase Installer Portal
     
  • Consumption CT polarity needs to be reversed
     

Configured as Load Only but installed as Load with Solar production

Configured as Load with Solar production but installed as Load Only

Consumption CT is not installed but is enabled on the Enphase Installer Portal

Consumption CT polarity needs to be reversed

No issues were found with the Consumption CT

For installers in countries with IQ Energy Management:

  1. Added the ability to perform replacement of IQ Energy Management devices
     

As with conventional Enphase systems, installers can now use the Install Replacement and Replace Gateway options to perform replacement of the following IQ Energy Management devices:

  • EV chargers and heat pumps
     
  • IQ Energy Router
     

EV charger and heat pump replacement:

Select Install Replacement

Select the device type

Confirm device details

Replacement is in progress

Replacement is complete

IQ Energy Router replacement:

Select Replace Gateway

Select IQ Energy Router as the device type

Enter device details and confirm

Replacement is in progress

Replacement is complete

For installers in California:

  1. Grid connection year is now shown based on input in the Enphase Installer App
     
  • Installers can now view the Connection Year on the Settings page of the Enphase Installer Portal, based on the interconnection application date provided in the Enphase Installer App.
     
  • If the interconnection application date is unavailable, the connection year will be shown as Not Available.
     

The Enphase Installer Portal displays the Connection Year as entered in the Enphase Installer App. If the date is unavailable, the connection year is shown as Not Available.

What’s fixed

  1. Resolved the issue of some Mexico users seeing a time in Enphase products that differed from their local time.
     
  2. Fixed the issue of a few installers not being able to submit the Labor Reimbursement form despite providing all the requisite information on the Portal.
     
  3. Updated the terms and conditions of the Labor Protection Program agreement.
     
  4. Clarified the Self Service section of the Portal by updating the Request Return button to Request RMA.
     
Enphase Installer Portal release notes (24.2.0)
March 13, 2024

What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

Enphase Installer Portal release notes (24.2.0) Picture 3

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 4

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 5

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

IQ Energy Router Not Reporting

IQ ER EVSE Not Reporting

Heat Pump Not Reporting

Heat Pump Error

Enphase Installer Portal release notes (24.2.0) Picture 6

 

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

Enphase Installer Portal release notes (24.1.0)
February 9, 2024

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

Screen to reverse Storage CT polarity

 

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

Ability to make a few reports available immediately under the ‘Reports’ section

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

S. No. Product SKU
1 IQ Combiner 5 X-IQ-AM1-240-5
2 IQ Combiner 5C X-IQ-AM1-240-5C
3 IQ System Controller 3 SC200D111C240US01
4 IQ System Controller 3G SC200G111C240US01
5 IQ Battery 5P IQBATTERY-5P-1P-NA
6 IQ Combiner 4 X-IQ-AM1-240-4
7 IQ Combiner 4C X-IQ-AM1-240-4C
8 IQ Combiner 4 X2-IQ-AM1-240-4
9 IQ Combiner 4C X2-IQ-AM1-240-4C

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

Enphase Installer Portal release notes (23.9.0)
December 26, 2023

What’s new

For all installers:

  1. Added Service Manager link within the Installer Portal for easy access to a system

    Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.

    Service Manager Link within the Installer Portal

     

  2. Added ability to set Dark Mode and remove images within the kiosk view

    Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.

    ability to set Dark Mode and Remove Images within the Kiosk view 

    Option to enable/disable Dark Mode

     Option to remove the image and save 

    Option to remove an image and save

  3. Added a new SKU within the Microinverter Routine Test Report

    Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.

    • IQ8P-72-2-INT

    Added a new SKU within the Microinverter Routine Test Report

     

What’s fixed

  1. Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.
  2. Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.
  3. Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.
Enphase Installer Portal release notes (23.8.0)
November 29, 2023

What’s new

For all installers:

  1. Informing installers in case of multiple polarity reversal attempts for the same system

    Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.

    Switch the polarity

     

  2. Added capability for installer company administrators to specify job roles at the time of new user creation

    At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.

    adding new user's image account details image

     

  3. Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard

    We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.

    Option to enable or disable the installer name and logo:

    new display profile image

     

    Example of the kiosk interface when the installer name and logo are disabled:

    new display profile image

  4. Allowed access to view kiosks created by other users within the same company

    Installer users will now be able to view kiosks created by other users belonging to the same company.

    access allowed to view kiosks

Bug fixes

  1. Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.
  2. Resolved language discrepancies for the reports section in French locale.
  3. Renamed the System Configurator in the Quick Access section to System builder.
  4. Added the Status Since column to the Fleet Status tab in the Fleet dashboard.
Enphase Installer Portal release notes (23.7.0)
October 19, 2023

What’s new

For all installers:

  1. Added Status Since column to the Fleet dashboard

    We have included a new column, Status Since, on the Fleet Overview page of the Fleet dashboard. This column provides the date and time that the Status column last changed.

    1

What’s fixed

For all installers:

  1. Resolved language discrepancies for homeowner email communications. Emails are now sent using the language chosen by the homeowner when setting up the account.
  2. Corrected syncing of Spanish training courses between Enphase University and the Enphase Installer Portal to ensure they count towards commissioning requirements.
  3. Fixed the user preference to maintain the preferred view of the Systems page when the user navigates from the new Fleet dashboard to the classic view.
  4. Eliminated the bug associated with the display of grayed-out microinverters producing power in the Array view.
  5. Added special characters when searching for an authorized subcontractor email.
  6. Updated wording on the New User Registration page to reduce confusion for installer companies planning on installing Enphase Energy Systems so that the Installer role is assigned and they can properly commission systems.
  7. Resolved issues when logged-out users attempt to accept or reject consumption data requests on the Dashboard page.
  8. Fixed the issue for sites with cellular modems inaccurately displaying as Retired on the Devices page, despite the modems remaining active with the sites’ gateways.
  9. Corrected the PLC Noise Detection graph to show correct PLC noise levels.
  10. Removed the Reserve SoC setpoint on the Systems page for systems that have a battery but do not have an IQ System Controller.