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Release notes
Enphase Installer App - Release notes (3.25.3)
May 16, 2022

Bug fix:

  • Fixed the issue of the Installer app wrongly showing the ‘Comms kit as not ready’ message before provisioning. The user will now be able to provision storage devices immediately after connecting Comms kit to IQ Gateway.

Feature available to all ITK users

  • Installers commissioning a PV only system with IQ7/IQ6 or M-series microinverters will now be asked the model of cell modem connected. Since the Enphase cell modem only works with IQ Gateway software version 6.0.0 and above, the Installer app will now mandate the IQ Gateway software update for the site.

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Enphase Installer App - Release notes (3.25.2)
May 10, 2022

Feature available to all Installers in Europe

  • Installers in Europe can now commission String inverters with Enphase storage systems

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Enphase Installer App - Release notes (3.25.1)
April 04, 2022

Features available for all users   

 

  1. Enphase Installer App (Toolkit) will now directly take the user to ‘Envoy scanning screen’ after adding the Envoy count. Also, the Enphase Installer App will remind the users to add the missing devices.

     

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  2. Installers can now view Enlighten system details and check array view from main site details page by clicking ‘View System in Enlighten’ 

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Features available for all Enphase Storage Installation users

 

  1. Installing IQ8 Microinverters with IQ System Controller/IQ Battery will now require completion of IQ8 certification training. There is no training required for commissioning of IQ8 Grid-tied systems.

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  1. The Enphase Installer App will now remind users to turn ON the IQ Battery DC switch before starting functional validation. 

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  2. Enphase Installer App will now display warning if the Comms kit connected to Envoy is faulty. The users can retry by re-plugging in the device. If the issue persists, the Comms kit needs to be replaced.                           

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  1. It is necessary to disable manual override on IQ System Controller before provisioning. If the user accidentally left the manual override enabled when provisioning IQ System Controller, the app will automatically disable the manual override and reset the device after provisioning is complete.  

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  2. You can now replace the IQ System Controller and IQ8 Batteries in the site by going to ‘Request return and Install replacement’ section. 

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    The Enphase Installer App will also now provide an option to update the Envoy software before submitting the Envoy replacement request. 

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  3. Improvements to ‘Sunlight Backup’ systems (systems with IQ8 and no batteries)

    1. Sunlight Backup systems will require 2 Enphase IQ Load Controllers and one aux contact configured for load shedding.

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    2. Installers will be given additional instruction to configure NC1 and NO2 Aux contacts which include 
      1. Always connect non-heavy loads on NC1 and avoid heavy loads 
      2. Set up the NC1 in manual mode (always ON) 
      3. Always backup heavy loads on NO2, which will be switched off when solar power is less and to remind homeowners not to connect heavy loads during backup. 
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  1. Improvements to load control scheduled and advanced mode 

    a)Timings of scheduled mode can now be changed during load control. This will ensure that when the system goes off-grid, the connected loads would be switched ON only during the scheduled time

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    b) The advanced mode will include the Battery and Generator based load control  

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  2. Enphase Installer App will now recommend provisioning instead of Envoy update in Envoy connectivity step if the existing software version of the connected Envoy is compatible with the system installed. 

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Feature available for all sites in Australia

  1. Only for users in Australia, the toolkit will provide an option add NMI (National meter identifier) 

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Enphase App – Release notes (3.6.0)
February 10, 2022
What’s New

To access new features, make sure your app is up to date in the App Store or Google Play.

New Feature

  1. Connect to your system without connectivity

    Even if your cell phone doesn’t have service or Wi-Fi, you can now connect to your system via your Gateway's local Wi-Fi network to continue monitoring its performance. Your phone will automatically try to connect locally anytime you open live status and will also walk you through any necessary steps if it cannot. Click here to learn more about this feature. This feature is available only if your system has IQ Gateway (or Envoy S) and your gateway software version is greater than 6. 

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Improvements:

  1. AP Mode stability improvements

    When reconnecting your Gateway, formerly known as Envoy, to your home Wi-Fi via AP mode, we’ve improved the stability to prevent iOS devices from being disconnected.

Enphase App - Release notes (22.1.0)
February 07, 2022
New Features

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use. 

  1. Enphase product naming updates

    We’ve recently updated the names of our current product and services lineup to better reflect our system’s user-friendly design. You’ll find the same industry-leading products under the following names on our website and in the Enphase App:

    1. Encharge is now IQ Battery

    2. Enpower is now IQ System Controller

    3. Envoy is now Gateway

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  2. Enphase font update

    We’ve updated the font on our app for readability and to more closely reflect our website.

  3. Off Grid low charge notification updates

    For homeowners with batteries, we are introducing enhanced battery charge updates. Instead of receiving reserve charge level notifications while you’re disconnected from the grid, you’ll only receive updates when the charge level drops below 50% and 30%.

  4. Load Control Notifications

    For homeowners with Load Control, we are introducing load status communications. You can now customize push, email, and text notifications for Load Control.

    To customize your Load Control Notification preferences

    1. Tap “Menu” in the navigation bar in the app

    2. Select “Account and then tap “My Notifications”

    3. Select “Alerts” to view load control alerts preferences

    My Notifications – 3.png
  5. Grid Charging is now listed in Event history

    For homeowners with Batteries, we are adding Grid charging in the Event history. You can now see a log of when you've changed your preferences for battery charging from grid or solar.

    To go to Event History

    1. Tap “Menu” in the navigation bar in the app

    2. Select “System” and then tap on “Event History” to view Grid charging

  6. Sunlight Backup System - Grid Control tips

    For homeowners with Sunlight Backup, we have added Grid control tips. We’ve added some more information about how grid control works, and alert you if your home is using more energy than your system is producing if you try to go Off Grid.

    To learn more about Grid Control:

    1. Tap on “Menu” in the navigation bar in the app

    2. Select Settings and then tap the “information icon “next to Grid Control to view the tool tip. The alert will automatically display if needed when you toggle grid control on or off.

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  7. Generator Notifications

    For homeowners with Generator, we are introducing generator notifications. You can now customize push, email, and text notifications.

    To customize your Generator notifications 

    1. Tap “Menu” in the navigation bar in the app

    2. Select “Account and then tap “My Notifications”

    3. Click on “Alerts” to view Generator alerts preferences

    My Notifications – 2.png
  8. New languages supported in the Enphase app

    You can now view the app in Portuguese or Polish.

    To change the language of the app,

    1. Select ‘Menu’ from the navigation bar

    2. Select ‘Accounts’ and then tap ‘My Information’

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What’s Fixed
  1. Charge from Grid is not saving

    The issue for some homeowners with a battery with the charge from grid setting not saving when making multiple changes has been fixed.

  2. Showing Battery reserve option level without a System Controller

    The issue for some homeowners with a battery that reported seeing a reserve charge level option without a System Controller has been fixed.

  3. Expired referral Eligibility

    The referral eligibility period has been updated from December 31, 2021 to end December 31, 2022.

Enphase Installer App - Release notes (3.24.0)
January 11, 2022
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to all ITK users

  1. The new commissioning workflow contains a new ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

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  2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

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  3. The PLC scan option to identify microinverters has now been moved under Envoy section under ‘Devices and array’ (Step 2)

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  4. Users can now connect to Envoy using the ‘Connect to Envoy via Wi-Fi’ option when Envoy is connected to Enlighten via Ethernet and user wants to connect to Envoy via same Ethernet network

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  5. Installer can now add description when reporting a problem in the application

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  6. iOS users will no longer receive the push notifications daily, they will only get a push notification when there is a new Envoy software available to download.

Features available to Ensemble users

  1. The new commissioning workflow contains a new

    1. ‘Validation’ section (Step 6) which includes ‘Meter Validation’, ‘Ensemble Software Update’, ‘Aux contact Validation’ and ‘Functional validation’

    2. ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

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  2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

  3. Installer Toolkit will now use the same Battery storage module available in Enlighten Manager, this will be available only when the system is online. This will automatically expose charge battery sych issues homeowner face.

    This will automatically expose charge from grid, other tariff enhancements we do in the ENHO app

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  4. Mandatory training will be required for installing following system configurations:

    1. Addition of generator

    Generator

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  5. The ITK will now display images to assist installers to

    1. Turn OFF and Turn on the DC disconnect switch for Encharges

      itk-3-24-17.png

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    2. To identify the comms kit required for Ensemble commissioning

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  6. The toolkit instructions will contain more details to help installers disable manual override and to power on the system

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  7. Installers will be reminded to install the second pair of consumption CTs in the meter wizard for a multiple Envoy Ensemble system with non-microgrid PV connected to main load panel or sub-panel.

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  8. Installer can now add Enphase IQ Load controller in the system. One IQ Load controller can be used to configure 2 Auxiliary Contacts for Load control.

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Bug Fixes
  • The PV to ESS ratio message will be shown to users installing Ensemble with M series microinverters too

  • Fixed the issue where configuring pop-up was not dismissed when the AP mode connection was lost. Also changed the message in the pop-up

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Enphase App - Release notes (21.10.1)
December 13, 2021
What’s New

This update introduces four new features, along with three improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

  1. Load controller enhancements

    We have updated load control in the settings and to help you quickly view information about each load configured in your system, we’ve added details to your Live Status, Devices and Live Vitals pages. You can also always find load information and make adjustments from the ‘Settings’ page in the ‘Menu’.

    1. Updated load control in settings

      You can now choose from Basic, Scheduled, Advanced and Manual when selecting a mode for loads. Scheduled allows you to keep loads powered during a selected time frame. Advanced allows you to keep loads powered when the battery charge is above a reserve level.

      itk-21-10-img-1.png
      1. To view your loads in the live status page, tap ‘Live Status’ on your home screen,

      2. Loads-a-new.png
      3. To view loads under Devices

        1. Select ‘Menu’ from the navigation bar in the app

        2. Select ‘System’ and then ‘Devices’

        3. Tap ‘loads’ to view more details about loads

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      4. To view loads under Live Vitals

        1. Select ‘Menu’ from the navigation bar in the app

        2. Select ‘System’ and then ‘Live Vitals’

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  2. Electricity rate improvements

    We’ve made a number of improvements to the electricity rate page to make understanding and viewing your rate details a little easier. Go to ‘Menu’, then tap ‘Settings’ and ‘Electricity Rate’ to get started.

    1. New Electricity Rate Quick Guide

      Use the Electricity Rate Quick Guide to learn more about why adding your electricity rate helps you maximize savings on your utility bill. We’ll also show you how to use autofill to add your rate or enter it manually.

      To access the tutorial

      1. Select ‘Menu’ from the navigation bar in the app

      2. Select ‘Settings’ and then ‘Electricity Rate’

      3. Tap on ‘Tell me about adding an electricity rate’ to get started

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    2. Electricity rate FAQ

      View common questions and answers about adding electricity import and export rates, like how we use your rate or why your utility may not be listed.

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    3. Itemized electricity rates are now available

      After adding your electricity rate, you can now view an itemized breakdown of your kilowatt hour cost to help you verify the consolidated number against your electric bill.
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    4. Historic rates are now available

      When adding your electricity rate, you can now view and select a historic tariff name or code. When adding your import or export rate, tap ‘Tariff Name/Code’, and then scroll to the bottom of the list. Tap Historic Rates to search or browse the full list of rates available for your utility.
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  3. Data upload notification

    When your system reconnects to the internet after being offline for an extended period of time, it can take some time to upload and refresh your data. If this happens, we’ll display a message on your home screen to let you know your system is working on it.

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  4. Explore Enphase refresh

    We’ve updated the content in the Explore section of the Enphase app with new articles, videos, stories and more. Go to 'Menu' and tap on 'Explore'. This feature is available only for systems in North America.

What’s Fixed
  1. Energy graph view is now persistent

    You might have observed that the energy graph defaulted back to just showing consumption and produced values. We have now fixed this, and once you choose which energy values to see in your graph those will remain persistent till you change again.

  2. Live Status stability improvements

    You might have faced some issues connecting your Envoy to live status. With this fix, you can now view the live status with faster connection and improved performance

  3. Energy graph now accounts for daylight savings

    When daylight savings occurs you might noticed a discontinuous energy graph. With this fix, you can now view a smooth energy graph when day light savings transition occurs

Enphase Installer App - Release notes (3.0.23)
November 26, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to Ensemble Users

  1. Installer Toolkit will now recommend grid profile suited for Ensemble system automatically when installing Ensemble storage system with Enpower.

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  2. Installers will now be able to see progress percentage for Ensemble software update when they’re waiting to start functional validation

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  3. Installers can now see Encharge update progress in ESS upgrade screen.

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Bug Fixes
  1. Fixed an issue where Installer Toolkit was not downloading Ensemble Envoy softwares (6.0.X and 6.1.X) for self-installers

  2. Fixed some bugs where incorrect update status was mentioned for Ensemble devices

Enphase Installer App - Release notes (3.0.21)
October 18, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Installers will be allowed to delete wrongly created/duplicate systems in the following scenarios
    • In case systems are synched to Enlighten: System stage in Enlighten < 3 and no devices are present in the system.
    • In case systems are not synched to Enlighten: Provisioning is not initiated yet.

 

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  • The installer toolkit would now be supporting Portuguese and Polish language.
  • Selection of commercial and residential on activation page will now be a radio button instead of a dropdown for better clarity.

 

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  • Installer Toolkit will now remind installers commissioning a commercial system that Ensemble devices are only supported for residential systems.

 

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  • Grid profile improvements
    • Grid profile will now become Envoy specific instead of being site-specific. Installers can choose 2 separate grid profiles for different Envoys on the same site. Installers will now be prompted to select grid profile after scanning Envoy.
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    • Installer Toolkit will only show only relevant grid profiles based on the system type.
    • Installer Toolkit will provide more information about the grid profile while selecting the grid profile and while changing the default grid profile.
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    • Installer Toolkit will prompt the user to change to recommended grid profile if the installer is installing a system in a different state in the US.
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    • Installers can now choose different grid profiles for different Envoy in a multi-Envoy system.
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  • Performance improvements are done on various screens to reduce the loading time.
  • Installer Toolkit will now remind the installer to enable GPS and provide location permission before connecting to Envoy in AP mode.

 

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Features available to Ensemble users

 
  • The live status which includes load, storage, PV, and grid values will be available as part of the meter wizard.

 

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  • Add a check to ensure PV is never turned on while checking for polarity issues across different phases in the consumption CT wizard. This will ensure that users cannot bypass the polarity issue error encountered due to the wrong placement of CT.

 

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  • The toolkit will remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.
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  • Production meter wizard improvements
    • The meter wizard ensures that all the branch circuits are part of CT by comparing the reading with PLC. If the meter reading is too low (lack of production), the toolkit will highlight the possible risk of skipping this vital check as comparison can be accurate only when there is sufficient production. (at least 500 W)
      image038.png
    • On rare occasions, the meter reading can be more than PLC reported value due to the passing of additional PV through the CT in a multi-Envoy setup. The toolkit will highlight the issue in a pop-up to ensure the user is aware of the possibility of additional PV.
      image040.png
  • The functional validation process is now simplified with the following improvements
    • The requirement to do grid transition physically is now removed and the users are required to do fewer grid transitions.
    • The ON-grid testing steps have been removed and the user needs to spend less time validating the system.

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  • Consumption CT wizard will display the status of Encharges along with meter reading. The Installer Toolkit will highlight if the Encharges are not discharging when the PV is off.

 

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  • The Enpower images available in the Toolkit will contain the lugs to provide a more accurate block diagram.

 

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  • The manual override instructions will always be available for users to access under Enpower detailed screen.

 

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  • Installer Toolkit will now inform users to move closer to devices if the devices are not getting discovered during provisioning.

 

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  • Supporting BMU update in the toolkit
    • When the BMU update is in progress, the toolkit will show ‘System configuration update in progress’ to installers similar to Encharge DMIR updates.
    • The Toolkit will not allow users to start functional validation when the BMU update is in progress.

 

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Bug Fixes
  • Fixed the issue where meter checks were not done for sites in Puerto Rico.
  • Fixed the issue where Installer Toolkit was providing options to update non-Ensemble Envoy with 6.0.X or higher version of the software in a multi-Envoy site.
  • Fixed the issue where the Installer toolkit was allowing users to Provision Ensemble devices with non-Ensemble Envoy.
  • The blue strip will now be shown instantaneously as soon as the connection to Envoy is successful.
  • Manual override pop-up appearing twice.
  • Fixed a bug where the EnFluri test for Germany was sometimes failing incorrectly in Android
Enphase App - Release notes (21.8.1)
September 28, 2021
What’s New

This update introduces three new features, along with two improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New features:

  1. New Battery Profile Quick Guide

    For homeowners with Encharge battery, we are introducing a new Battery Profile Quick to call Guide. This quick guide suggests a profile based on the goals you choose for your energy system — savings on your electric bill, self-powering your home with clean energy or staying prepared for an outage. You can also browse through more detailed descriptions of each profile to learn more.

    To learn more about the three profiles:

    1. Select ‘Menu’ from the navigation bar in the app

    2. Select ‘Settings’ and then ‘battery

    3. Tap ‘Help me choose a profile’ and then ‘learn more about profiles’ to get started.

    release-note-sept-1.png

    To find the right battery profile for you home needs:

    1. Select ‘Menu’ from the navigation bar in the app

    2. Select ‘Settings’ and then ‘battery

    3. Tap ‘Help me choose a profile’ and then ‘Find the right profile’ to get started.

    release-note-sept-2.png
  2. What’s New

    Quick summaries of what changed in your latest software updates are now available in the ‘What’s New’ section of the app.

    To view this information:

    1. Select ‘Menu’ from the navigation bar in the app

    2. Select App Information

    3. Select What's New to view the software updates

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  3. Explore Enphase from the app

    Customers that don’t own an Enphase product can now learn more about Enphase products and how to build their energy system.

    1. Estimate your energy requirements and order an Enphase system

    2. Learn more about Enphase products

    Download the app and create an account to get started.

Improvements:

  1. Delayed or unsent production updates

    You may have noticed that updates on your energy system production status were delayed and didn’t send immediately after detecting an issue. Production updates will now automatically send once a day to ensure you always have the latest updates on your energy system.

  2. Battery profile displaying incorrectly

    As Homeowners with battery, you may have noticed your battery profile displayed incorrectly in the app after asking an Installer to change it. We've improved this process moving forward so that the Enphase app always gets the latest status directly from your Envoy device.

Enphase Installer App - Release notes (3.0.20)
September 01, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for Ensemble Installer Toolkit users only

  • The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

 

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Bug Fixes
  • Fixed the issue where the Installer Toolkit app was crashing when the site was created.

Enphase Installer App - Release notes (3.0.19)
August 31, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Updates to Envoy Connectivity

    • The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
       

      Screenshot_1.jpg

    • When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
       

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  • Homeowner Walkthrough Checklist

    • We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
       

      image005.png      image007.png
       

What’s new for Ensemble ITK users only

Provisioning improvements

  • You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower. 

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  • You can no longer provide a system without Bluetooth permissions set and turned on.

  • If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.

 

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  • If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.

 

What’s fixed
  • The correct Enphase support phone number is now shown for French Toolkit users.

  • Envoy updates are no longer stalled from insufficient file size or system timeout.

  • For Android users, you can now enable meters while connected to Envoy via Wi-Fi.

  • Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.

  • You can now refresh the network list if there are no networks available to select from the dropdown.

Enphase Installer Portal – Release notes (21.7.1)
August 16, 2021
What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.  

Bulk Return Merchandise Authorization (RMA) Labor Reimbursement Requests

Installers can now submit labor reimbursement requests for bulk RMA in addition to regular RMA, based on eligibility. 

To submit a labor request:   

  1. First, start a bulk RMA and request approval. 

  2. If the RMA is approved and falls within the eligibility period for labor reimbursement, it will be available in Enlighten Manager for Installers to create a labor reimbursement request. 

  3. Installers can then complete and submit the labor reimbursement request form from Enlighten Manager. Any serial numbers of devices installed in the request can be viewed in the form before submitting.

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New 'Yesterday' filter for array and graph views

In addition to all existing time filters, ‘Yesterday’ is now an available option and lets Installers see the previous day’s energy and power production in the Array and Graph for a site.

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View Encharge and Enpower devices installed in the System list

When viewing their System list, Installers can now view the number of Encharge and Enpower devices at each site. Select the ‘Change Columns’ button and check the boxes for Encharge and Enpower devices and the two columns will appear on the right. They will also display in the csv file Installers can download. Please note that the columns won’t include retired devices and can be affected by any filters already applied.

To view the Enpower and Encharge devices installed at a site:

  1. Navigate to the System’s page in Enlighten Manager

  2. Select ‘Change Columns’

  3. Select ‘Enpower’ and ‘Encharges’ from the list, below ‘AC Batteries’

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New ‘Undo’ button in array building

Installers can now use ‘Undo’ to reassign serial numbers when building an array. If an Installer tries to assign a serial number that’s already in use for another microinverter, a message will display indicating that the serial number is already assigned, and the Installer will not be able to save the array until the duplicate is removed or corrected.

Cycle count calculation updates

The formula used to calculate the total charge cycles of a battery has been updated by battery size for increased accuracy. Along with Enlighten Manager for installers, the cycle count is now also displayed in the Enlighten app for homeowners in device information to help them understand their remaining warranty coverage.

Device information updates

Envoy devices that are supporting a home battery are now clearly marked in the device tables for any given site. When viewing the Envoy device table, a new column at the far right labeled ‘Encharge Storage (Yes/No) will indicate if an Envoy device is supporting an Encharge Storage system. When viewing the Encharge or Enpower device tables, a new column at the far right labeled ‘Envoy’ will indicate the name of the Envoy the other devices are reporting to.

Picture5.png Picture6.png

Drop a pin on your company location

To be matched with leads in your company’s exact area, you can now drop a pin on the map from your Company Profile page.

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Add extended Labor Reimbursement Coverage for upgraded IQ microinverter sites

You can now get an extended Labor Reimbursement Coverage for an additional three or eight years.. Eligibility will be counted from the date of installation of the first IQ microinverter on the site.

Service Contract Agreement download

You can now download the Service Contract Agreement from the Labor Protection Program (LPP) page for sites that already have the LPP purchased.

Picture2.png

What’s fixed?

  1. The ‘% of Estimated (Month)’ and ‘% of Estimated (Lifetime)’ are now displaying correct values. Earlier, these values were swapped under these columns.

  2. When an installer clicks on the ‘Landscape’ or ‘Portrait’ button in Enlighten, the corresponding modules are now added correctly. Earlier, the functionality was reversed.

Enphase App - Release notes (21.7.1)
August 16, 2021
What’s new?

This update introduces five new features, along with two improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.  

New Features:  

  1. New system notifications

    Stay up to date and get messages in real-time if a problem is detected. Receive Information, Error and Alert notifications depending on system type, via push, text or email.     

    Know more 

    To view and adjust your notification preferences: 

    1. Select ‘Menu’ from the navigation bar in the app 

    2. Select Account and then My Notifications

    3. View and adjust your preferences

      MicrosoftTeams-image (1).png

    Note: This feature will roll out in phases to all homeowners over the coming weeks.

  2. Grid transition verification code, via text messages

    Homeowners with an Enphase Battery Storage System can now receive their verification code via text in addition to email to confirm they'd like their system to operate in Off Grid mode. If the mobile number isn’t updated, the app will ask for confirmation the next time the homeowner chooses to disconnect their system from the grid.     

    To use this feature:

    1. Select ‘Menu’ from the navigation bar in the app 

    2. Select Settings 

    3. Toggle between On Grid and Off Grid with Grid Control 

      MicrosoftTeams-image (4).png

  3. Improved device information

    Now, for all Enphase devices including microinverters, the current firmware version and last updated time will be displayed on the device detail page in the app.   

    To view this information:

    1. Select ‘Menu’ from the navigation bar in the app 

    2. Select System and then Devices

    3. Select Microinverters to view the device information, including firmware version and when it was last updated. 

      MicrosoftTeams-image (2).png

  4. New monthly energy report

    You can now enjoy an easier to read, more informative monthly energy report email. The new layout includes summary details and key insights into your system’s health and productivity.

    Know more

    MicrosoftTeams-image (7).png
  5. Updated account management emails  

    We’ve refreshed the design and functionality delivered via these emails, including password reset, account unlock, new email address confirmation, and consumption access requests.

Picture4.png
 

Improvements: 

  1. False charge below reserve notification

    Some homeowners with an Enphase Storage system may have received a false notification that its charge was below the reserve level while Storm Guard was active, even though its actual charge was close to 100% . This has since been corrected, and homeowners will now receive the accurate reserve level notifications

  2. Inconsistent grid connection status on some screens  

    Some homeowners with an Enphase Storage system may have noticed that on the Status page of their app, their system was showing as ‘On Grid’ but ‘Unknown’ on the settings page in the Grid Control feature. We’ve resolved this to now display the correct grid connection status on all screens.

 
 
 
Enphase Installer App - Release notes (3.0.17)
July 05, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Features now available for all Toolkit App-users

  • As a certified installer, you will now be able to:

    • Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)

    • Restore retired microinverters on the site

      image005.png   retire.png   unretire.png

  • There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
     

  • image009.png   image011.png   image013.png
     

    image015.png   image017.png

    image019.png   image020.png
     

Features available to Ensemble users 

  • As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
     

    image001.jpg
     

  • Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
     

    enpower2.png
     

  • Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
     

    image024.png
     

  • Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.


    image026.png   image028.png
     

  • The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.

 

Some installers have been placing the pair of consumption CTs on the load side of Enpower instead of on the grid side. (see below image)

 

enpower.png

 

Going forward, the consumption meter wizard will validate if the CT is placed correctly on the grid side of Enpower. The user will be asked to confirm that the CTs have been placed correctly before moving forward with the installation process. 
​​​​​​

image030.png
 

  • When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.

  • For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.

  • For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.

    Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.

     

Bug Fixes
  • Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.

  • Grid profiles will now be auto-downloaded provided the auto-download option is selected.

  • Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.

  • Installer Toolkit will now accept special characters in the first name.

  • Fixed the issue where the street numbers were not being added while entering the street address.

  • ‘Enable production meter’ option was provided for installers when the production value was greater than zero.

  • The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.

  • The meter status now automatically updates the post provisioning for iOS users. 

  • The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy. 

  • Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.

  • The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.

  • Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.

Enphase Installer Portal – Release notes (21.6.1)
June 21, 2021
What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Enhanced battery report for SGIP purpose

We enhanced battery report to download Battery Report for a custom date range with selected intervals under ‘Reports’ for a given site. This report can be generated for any 7 days range instead of the current report which is generated only for the last 7 days. Also, the report can be generated for different time intervals (5, 15, 30 mins) instead of the irregular interval raw data we are showing today. This is primarily used for SGIP incentive purpose.
 

  • Select ‘Start Date’ and ‘End Date’ for which report must be generated 

  • The system will not allow to select more than 7 days 

  • Select the time interval between each record (i.e., 5, 15 and 30 mins) with 5 mins as default. 

  • Once you click on ‘Submit’, report is generated with below columns

    1. Created Date 

    1. Encharge Serial Number 

    1. Power (W) 

    1. Energy (kWh) 

    1. State of Charge (%) 

Battery_reports.png

Array Builder Improvements

The below array builder improvements are added based on requests received. 

  • Ability to select part of array or group of arrays by dragging or by holding shift – to move/rotate the selected piece together. 

  • Rotating 360 degree shall move back microinverter to original position. Currently, some offset is observed. 

  • Improve performance on auto-advance functionality 

  • Improve performance of adding 5000 modules at a time 

  • Array name to support numbers that start with ‘0’ 

  • Retain background image when it is zoomed in and out withing array builder 

 

New system dashboard for Ensemble users

We revamped complete system dashboard with some advanced features. This system dashboard is available only for sites with Enphase storage system. Below are the changes we brought for you.

  • Enhanced UI and navigation 

  • Better filtering options. Device filters on left vertical section maintains system hierarchy based on available devices and act as global filter for all the applicable tabs. Parameter filters specific to each tab. 

  • Device status and summary info is readily available in device filter section without moving between tabs. 

  • The middle layout represents the actual dashboard data which changes with filters. The UI is enhanced for this section. 

  • The table layout which used across different sections in dashboard has been made very compact to access lot of info at a time. 

  • Many features like locking columns, resizing columns, column level search, sorting, filtering, and scrolling are added. 

  • Graphs with multiple devices and parameters are added as part of device data. 

  • Site search within dashboard 

  • High resolution data - Zooming options, time filtering based on system time zone and scaling x-axis gap proportional to system downtime are added. 

 

enphase-data.png

 

trend.png

Enhanced Enlighten Manager dashboard

  • We introduced Service Requests widget on Enlighten Manager dashboard. Now you can view the aggregated count of status of all the service request made by you to Enphase on Enlighten Manager dashboard. 

Enphase_energy_big.png

 

  • Now you can provide the feedback to us by using Enlighten manager and share specific comments through feedback button on Enlighten Manager site in mobile. 

Enphase_energy.png

We have introduced two pricing slabs, in place of price range, for storage installation under turnkey services and installation only services in Leads Preferences Page. Now you can provide a value (in $/KWh) for both the storage slabs. 

 

Turnkey.png

 

Installation_only.png


We have introduced a new financing providers section for you to select/fill the providers you have support so that we can show it to homeowners. You can select multiple financing providers options. 

 

Other_preferences.png

 
We have enabled SGIP related alerts in Notification Center in Enlighten Manager Dashboard. You can now view all the notification alerts for any status update/message for an application from Enphase on click of bell icon.
 

sgip_dashboard.png

We have added left Pane in SGIP screen during SGIP application view. It helps you to navigate to different services/tab quickly for the same system.
 

sgip_service.png

We have rearranged SGIP application details page to display “Communicate with Enphase” option directly in open form and to avoid multiple clicks to view chat messages.
 

sgip_application.png

We have modified the Email text requesting for documents required for Incentive claim stage for SGIP application when Rebate Reservation Form (RRF) is approved by utility. It is to clearly state the expectation from SGIP program as what all documents are required in order to continue the process.
 

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We have modified contract document guidelines text to clearly state the expectation from SGIP program as what all details should be included in the contract document to initiate the SGIP process.
 

contract_document.png

We have enhanced PSPS pop-up information, based on the utility, to help you identify if system owners home experiences 2 or more PSPS events. This information is required while filling SGIP application form to identify the category and incentive amount.
 

email_to_program.png

We have introduced unread message envelope icon feature on SGIP application dashboard. The message info will be displayed in the Status column of the application for any unread messages from Enphase.
 

Sgip_status.png


You can now download 7 days battery report (with 15 min interval) from SGIP application dashboard with one click once application moved status to Incentive Claim Form (ICF) stage.
 

Sgip_budget.png

 
Enphase App - Release notes (21.6.1)
June 21, 2021
What’s new?

Here are four new features that place even more power in the palm of your hand.

  1. Enable/Disable your battery charging from grid

    Today batteries are charged from the grid only in critical scenarios. We are now giving you an option to enable the battery charging from the grid for other scenarios as well. By default, the option will be disabled, and batteries will charge only from solar. If enabled, batteries will charge from the grid when your battery is in Full Backup mode or when battery charge is below the reserve capacity Savings or Self-Consumption modes.

    Know more

    To use this feature, do the following:

    1. On the navigation bar of the Enlighten mobile application, click Menu.

    2. Select Battery to view the Battery screen.

    3. Select Advanced Settings on the top right of the screen.

    4. Enable “Charge battery from the grid toggle”.

      Step 1: From the Battery screen, Tap Advanced Settings icon

      1 .png

      Step 2: Toggle the "change battery from grid" button.

      2 .png

      Step 3:  Confirm by ticking the check-box and tapping "Enable".

      rta-Image.png


      Step 4: Grid charging will be enabled.

      3 .png

  2. Redesigned Banner communications

    We update you on the various app updates and critical alerts through the in-app banners. Our newly designed banners will help the updates from us reaching to you in a more engaging manner.

    Banners, after dismissed, will be present in Notices until they expire.

    Load control.png

  3. Enphase now supports Storage only sites for backup 

    The view for Storage only Ensemble sites [Storage sites not having microinverters] has been redesigned and updated to make it useful for you

    system normal.png

  4. Reserve Battery charge to be preserved for the previous battery mode

    We want to make your life easy. So, when battery modes are changed from Savings or Self-Consumption to other modes, the reserve charge levels are now preserved.

 
 
 
Enphase Installer App - Release notes (3.0.15)
May 27, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

  • Grid Profile changes:

    • Installers will now not be shown grid profile page and the selection will happen in the background. If there is any error while selecting the default grid profile, the user would be notified.

    • Self-installers will now only see the grid profiles applicable to their country.

    • Grid profiles will now be categorized by the regions they’re applicable in for easier searching.
       

      image001.png      image003.png
       

  • Installers can now use the front-facing camera with a flashlight to scan devices.
     

    image005.png   image007.png
     

  • A reference tooltip would be provided to explain the installer reference field.
     

    image009.png      image011.png
     

  • Installers will now be able to download summary reports both in AP and non-AP mode.
     

    image013.png
     

  • The Installers can now connect to their Envoy-R in Installer Toolkit 3.0. For all systems with only Envoy-R’s in the field, the toolkit will display the Envoy UI.
     

    image016.png   image018.png
     

  • For a multiple Envoy system, installers can now check the provisioned status of all Envoys at the same time.

    image023.png   image025.png

 

Ensemble Users

  • Users can now configure load control and PV shedding for your Ensemble systems. When load control for your appliances is enabled, the appliances will be powered on or off based on the mode. If the system is on the grid, your appliances will always be powered on irrespective of modes.
     

    image038.png   image033.png   image034.png


     

    image040.png   image042.png
     

  • Installers can now enable export limit/back-feed for solar. This will limit the current exported from solar.

    image047.png   image049.png   image051.png
     

  • The Installer Toolkit will inform the installers to retry provisioning if any of the Ensemble devices are stuck in the ‘Waiting for Acknowledgement’ state for more than 3 minutes due to incorrect Envoy information. When this error is encountered, The status of the device will change to ‘Provisioning failed’ and the user can tap on the ‘Provision Devices’ button below to retry.
     

    image028.png    image030.png

  • For an Ensemble system, the user will not be allowed to skip the production meter unless the user encounters an issue with the meter reading. This will ensure that the user is notified about the meter issues and is not allowed to skip over the entire wizard.
     

    image034.png   image036.png   image038.png
     

  • The off-grid functional testing will provide a timer to inform the installer to wait for the system to go back on-grid once the testing is complete.
     

    image040.png
     

  • Now the installer can disable manual override in AP mode. Also, the live status will display the status of Manual override (Enabled or disabled) before the user chooses ‘Start functional validation’.

 

image042.png
 

Bug Fixes
  • The issue where using the pre-existing email used during activation was over-writing the first and the last name of the owner is now fixed.
     

    image076.png
     

  • The issue of Toolkit updating storage mode if it was changed in AP mode, once it is synched with Enlighten and overriding homeowner selected value is now fixed for Ensemble Users.

  • Array builder issues of not able to save the system after scanning the microinverters

  • Grid profile changing to unset after provisioning is fixed on Android devices.

  • The problem of the Wi-Fi selection list not being scrollable in some of the apple devices is now fixed.

  • Envoy getting disconnected while in AP mode whenever a different application was opened is now fixed on iOS devices.

Enphase Installer Portal – Release notes (21.5.1)
May 10, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote Envoy upgrades

Our new remote Envoy software upgrade allows you to commission Enphase Storage faster for new installations via the Enlighten Manager. Follow these steps below to upgrade your Envoy software:

  • In Enlighten Manager, create a system instance using an Envoy serial number on the activation page.

  • Ensure that the Envoy is connected to Wi-Fi or cellular and reports successfully to Enlighten.

  • In the Envoy section of the interface, select the microinverter type from the SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.


Enlighten Manager remote Envoy software upgrade

Pre-Commissioning Permit dates in activation flow

This feature will allow you to capture all pre-commissioning dates within Enlighten Manager activation pages before you visit the homeowner site for commissioning.

Capture the following information during system set-up.

  • Contract signed date

  • Permit AHJ

  • Permit Application date

  • Permit approval date

  • Hardware Installation (begin) date

Note: If the dates are different for solar and storage, that should be by checking "Solar and Storage dates are different.”

Text notification for critical alerts

Re-designed Installer registration page:

Text notification for critical alerts

The Enlighten Registration page is being updated to make the available options clearer. In a case where the name/address of the company matches an existing company, a warning will be shown asking the user to reach out to their admin for resolution. Also, registration will now be done via a verification code rather than an activation link.

Array bug fixes addressed in this release

We received complaints about the new array builder and the following bugs were fixed.

  • Array builder does not open in Firefox browser

  • Array builder does not get saved for large commercial systems

  • Array builder does not get saved for D380 microinverters

  • Arrays get dislocated/disappeared when users try to select module to assign microinverters

  • Array builder does not get saved once serial numbers are scanned through ITK

  • Array builder doesn’t allow to create array with more than 1000 microinverters

  • Array builder throws channel id in use error when saved

  • Array builder throws check your internet connection error when saved

  • Array in array view disappears when zoomed in or out

  • Array builder allows serial numbers from other systems as well

 In addition we also added a few additional features

  • Once a microinverter scanning is done, it is auto advanced to the next module

  • ’Add new array’ can be done even from left menu under array section

  • When a new array is created it gets highlighted and other arrays gets faded

  • Retired microinverters are not listed in microinverters section

  • Left menu section is kept open while microinverters are being assigned to an array

  • Added an option to undo/redo changes

  • Microinverters are sorted in order of scanning by default and choice is given to sort alphabetically

  • Ability to select part of subarray by holding shift key and move it together

Enphase App - Release notes (21.5.1)
May 10, 2021

What's New

Energy Independence setting for Savings Mode

We are introducing a new Energy Independence setting under Savings Mode. This new option under Savings Mode further reduces reliance on the energy grid after peak hours, lowering monthly utility bills for homeowners as they transition to 100% energy independence.

When this new Savings Mode setting is turned on by the homeowner, their Enphase system will start to take full advantage of all available battery power, around the clock, 24/7. For those homeowners who prefer to reserve some battery power for emergencies, this feature can be toggled off. (It initially defaults to ‘off.’)

This feature is under the process of rollout in Q2.
 

Text notification for critical alerts
Enphase Installer App - Release notes (3.0.14)
May 06, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

  • Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

  • The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.
     

    image001.png   image003.png   image005.png

    image007.png   image009.png

     

  • In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

    image013.png


    image017.png   image019.png

     

  • The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
     

    image021.png   image023.png

     

  • ITK will now autofill address details based on the selected address.

     

    image025.png   image027.png

     

  • Envoy connectivity improvements including,

    • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

    • The update firmware button will be disabled when the Envoy is already up to date.

      image029.png
       

  • The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

    image031.png
     

Ensemble Users

  • Meter improvements for US Ensemble 1.0 installation:

    • Refer diagrams for each possible cause of an issue in the production and consumption meter.


      image033.png
       

    • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.


      image035.png

    • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.


      image037.png
       

Bugs

  • Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

  • The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

  • The Meter wizard will highlight all the issues by showing the reading in red.
     

image040.png



 
Enphase Installer Portal – Release notes (21.4.1)
April 12, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote upgrades

The new remote Envoy software upgrade allows you to commission Enphase Storage faster for retrofit sites via the Enlighten Manager. Follow these steps to upgrade Envoy software:

  • In the Enlighten Manager, open the activation page for a retrofit site.

  • In the Envoy section, select the microinverter type from the Microinverter SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.

Enlighten Manager remote Envoy software upgrade

 

Features for hassle-free installations

We’ve just released Installer Toolkit version 3.0.14 with amazing new features:

  1. For all installers

    • Provides important events or updates through a banner when you log in to the app. You can access banners from the notices section on the support screen.

    • Allows you to enter network details manually when the Envoy does not identify a new network.

    • Auto-fills address based on the street name you enter.

    • Scans devices more accurately with an improved scanning algorithm.

    • Ensures successful device provisioning by first updating the Envoy software and then enabling the ‘Start provisioning devices’ button.

    • Re-directs homeowners to the Enlighten app when they try to login to the Installer Toolkit.

    • Customizes the app size by downloading the right Envoy software for your location.

  2. For Enphase Storage installers

    Meter Wizard enhancements

    • PV’s turn-on timer is configurable based on grid profile.

    • Additional diagrams that assist installers in re-wiring a faulty CT connection.

    • Alert that warns you not to place the consumption CT on the load side of Enpower.

 

Visit https://community.enphase.com/s/article/Enphase-Installer-Toolkit-ITK-Release-Notes-3-0-14 for detailed release notes.

New features for homeowners

Four new features that make Enphase Storage simple and easy to use for homeowners.

  1. Text message notifications

    Homeowners will receive alerts via text message when the grid goes down or comes back up. That means that they can swing into action just in time to ensure Enphase Storage does not run out on them.

  2. Enhanced app menu

    The Enlighten Menu has a new tile layout that helps homeowners find what they need quickly. We've also simplified the navigation by reducing the options under each menu item.

  3. Battery prioritization  

    During peak hours, homeowners can now prioritize the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by the home gets exported to the grid.

  4. Redesigned email notifications   

    New emails notify homeowners of a system error or alert and a lot more. They get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

Enphase App - Release notes (21.4.1)
April 12, 2021
 
What’s new?

Here are four new features that place even more power in the palm of your hand.

  1. Text message notifications

    Backup power is critical during an outage. Our all-new text messages alert you when the grid goes down or is back up. Now, you can swing into action as soon as the grid goes down to ensure you have backup power when you need it the most.

    To ensure you receive these text messages, register your mobile number on the Enlighten app as follows:

    1. On the navigation bar of the Enlighten mobile application, click Menu.

    2. Select Account to view the Account dialog box.

    3. Select My Information and enter your mobile phone number in the Mobile field.

    4. Click Save Changes.

    Text notification for critical alerts
  2. Enhanced app menu

    A good mobile app is always intuitive. That's why the menu has a new tile layout that helps you find what you need quickly. You’ll notice that we've also simplified the navigation by reducing the options under each menu item. Now, you can find all Account settings under My Information, My Notification, and My Access. 

    Text notification for critical alerts
  3. Battery prioritization

    The Savings Mode of the Enphase Storage system helps you avoid using electricity from the grid during peak hours when your electricity cost is higher. Here’s how the new enhancement to this mode can help:

    • During peak hours, your home is powered by the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by your home gets exported to the grid.

    • During off-peak hours, your battery charges from the solar to get ready for peak hours. Your home consumption comes from excess solar.

    • Electricity gets imported from the grid when your home needs more power than solar can provide.

    In this mode, your battery reserves some energy to power your home during an outage. You can change the reserve from the battery settings page.

    Use this mode to save on your electricity bill.

    Know more

  4. Redesigned email notifications

    Email alerts should be worthy of your time. That’s why our new e-mails notify you of a system error or alert, and a lot more. You get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

    Text notification for critical alerts

    To ensure that you receive these emails, do the following:

    1. On the navigation bar of the Enlighten mobile application, click Menu.

    2. Select Account to view the Account screen.

    3. Select My Notifications to view the My Notifications screen.

    4. Enable Notify me about system production or service-related issues checkbox.

    5. Click Save Changes.

    Text notification for critical alerts

We want your feedback

We want to know what met your expectations and what missed the mark. Please spare a few minutes to take our survey.

Enphase Installer App - Release notes (3.0.13)
April 09, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 


New Features

All Users

  • Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

  • The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.

    image001.png   image003.png   image005.png

    image007.png   image009.png

     

  • In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

    image013.png


    image017.png   image019.png

     

  • The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
     

    image021.png   image023.png

     

  • ITK will now autofill address details based on the selected address.

     

    image025.png   image027.png

     

  • Envoy connectivity improvements including,

    • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

    • The update firmware button will be disabled when the Envoy is already up to date.

      image029.png
       

  • The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

    image031.png
     

Ensemble Users

  • Installers will no longer be able to add Q-Relay in the Ensemble region.

  • Meter improvements for US Ensemble 1.0 installation:

    • Refer diagrams for each possible cause of an issue in the production and consumption meter.


      image033.png
       

    • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.


      image035.png

    • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.


      image037.png
       

Bugs

  • Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

  • The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

  • The Meter wizard will highlight all the issues by showing the reading in red.
     

image040.png
Enphase Installer App - Release notes (3.0.11)
April 07, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

New Features

All Users

 

  1. The installer can now connect to an Envoy using the toolkit over Wi-Fi (Installer Toolkit and Envoy should be on the same Wi-Fi network). This would reduce the dependency on ‘AP mode’ connectivity which requires the user to be in close proximity to the Envoy.
     
    image001.png      image003.png
     
  2. Installers can view the strength of the Cell modem and Wi-Fi in the Envoy connectivity screen.
     
    image005.png    image007.png
     
  3. Installers can associate phases for provisioned AC batteries before completing commissioning. 
     
    image010.png       image011.png
     
  4. Installers can now request a secure open connection between Envoy and Enphase support personnel. So that Customer Support can troubleshoot the issues by tunneling to the Envoy.
     
    image012.png     image014.png
     
    image016.png      image018.png
     
  5. Installers of the parent company were not given access to the activations having branch companies as the maintainer or installer. We’ve removed that restriction now.
  6. The installer will not be allowed to set Reserve SoC below 10% in any battery mode 
  7. ITK will now be fully supported on the iPad 
 
Ensemble Users
  • In a multiple Envoy system, you can now select an Envoy as an ‘Ensemble Envoy’ to differentiate the microinverters that are part of the microgrid. The Ensemble microinverters will be listed separately in the details screen.
     
image023.png    image025.png     image026.png


image028.png         image030.png 

image030.png         image034.png

 
  • When PV to storage check fails for a multiple Envoy system, Toolkit will provide the necessary instructions to move the additional microinverters from Ensemble Envoy to non-Ensemble Envoy.
     
    image036.png
     
  • The ‘Update all software’ button after completing provisioning is now made less prominent to encourage users to continue commissioning and automatically update the software later.
     
image038.jpg
 
  • Meter improvements
     
    1. For all users in the US doing Ensemble installation, both production and consumption meter wizards will contain in-app videos to help rewire the CTs.
       
      image041.png
       
    2. Performance improvement - The validation results in the production meter wizard is shown in real-time i.e less than 1 second
    3. Message improvement - The production meter error message will include instructions to make sure production CT only includes L1 PV generation circuits. Also, the instructions shown when consumption CT is reversed include the planning consumption tech brief link.
The results of the step 2 consumption wizard which includes polarity check are shown in real-time and users do not have to go to step 3 to see the results.
 

Bug fixes

  1. In case of an envoy software download failure, the Installer toolkit will automatically retry downloading the software and will not allow provisioning in case all files are not downloaded
  2. When only Enpower software is getting updated, the functional validation message will correctly display that the Ensemble software update is in progress.
  3. Fixed an issue where Ensemble certification was not found for certified users while installing ensemble devices in iOS
  4. Installers were not able to access the auto-tariff module in Installer Toolkit which is now fixed.
Enphase Installer App - Release notes (3.0.9)
February 18, 2021

Download the latest version of the Enphase Installer App from the links below

 

     

 

 

New Features

  • Installer Toolkit will remind the Installers to download the latest Envoy Software through a Notification on reopening the application (when there is one). Installers will not be allowed to proceed unless they have the latest Envoy Software.
 

 
 

 
  • You can now request access to a system/Envoy if you do not see the system on the home screen. Go to ‘Request system access’ under Support and enter the Envoy serial number to request access to the site. On successful submission of the request, the homeowner will receive an email to confirm and provide the access to the site. 
 

 
  • The installer toolkit will provide the detailed version history of the application under settings. The details will include new features added, bug fixes, and performance improvements made available as part of different app updates
           
  Ensemble specific features

 

  • Users can now use the Enlighten Tariff module in Installer Toolkit. All Enlighten tariff features like Tiered, Auto, and Time-of-use will be accessible. The current tariff editor which supports all the basic functions will still be available when offline. 
     


                    
 

NOTE: Tariff Editor Lite is only available in the AP mode.

  • For a retrofit installation, Installer Toolkit will now Inform users to replace their existing non-compatible Envoy on adding Ensemble devices.            
     

   

 
  • ITK will now automatically set the battery mode to recommended values for various stages of commissioning.  

a. Before initiating functional validation, the battery mode would be set to ‘Self-Consumption’.
b. After functional validation is complete or aborted, the battery mode is set to ‘Full Back-up’ mode automatically to allow Encharges to charge 100% for optimal calibration.  
c. Once the SOC level reaches 100%, the sites are set back to the previous battery mode set by the user. 
 

 
 
  • ITK now provides an option to upgrade the microinverter firmware for Ensemble systems with M-series inverters. On adding the Ensemble devices, if the firmware of Microinverters is not upgraded, the Toolkit will provide an option to send the firmware upgrade request to the system (via Enlighten). 
     

           

  • The Envoy connectivity with Enlighten over Wi-Fi or Ethernet has been made mandatory for Ensemble commissioning. Before provisioning the devices if the Envoy is not communicating with Enlighten via Wi-Fi or Ethernet, the installers will be asked to configure (the same). 

  • The off-grid functional validation steps will be reduced from 9 to 6 as the Overload/ Blackstart test will no longer be supported.  
     

 
  • Users will no longer see the ‘Beta’ version on launching the app

Bug Fixes 

  1. Users are not allowed to access the array builder if they have recently changed their Enlighten password. The Toolkit will now log out the user and will inform to log back in.
  2. The installers were incorrectly shown the warning message ‘PV size exceeds the Encharge capacity’ when systems had the maximum allowed number of microinverters. The check has been improved to make sure it strictly adheres with the Ensemble design guide and the message is shown only when the number of allowed microinverters exceeds the limit.
  3. The latest Envoy software files are downloaded to the phone every time you re-login to the app. Going forward the download status of the software will be retained on logging back to the toolkit and the Envoy software files will not be downloaded. 
  4. The toolkit earlier took around 4 minutes to load the Array builder. The performance of the app is now improved to load the array builder within 10 to 15 seconds.
  5. The Wireless Communication Kit status in the Encharge detailed screen was shown incorrectly and is fixed to accurately display the ‘Connectivity’ status. 

Android Specific 

  • In Android, on selecting ‘Install replacement’ and ‘Request return’ options for an unverified system, the user was redirected to the Enlighten manager home page incorrectly. Now the replace options will only be available for a system with a verified and communicating Envoy. 
  • In Android, microinverters were getting provisioned on tapping ‘you can use WPS service to connect to your home Wi-Fi without password’ message under Wi-Fi connectivity screen. This is fixed to make sure no provisioning action is triggered on tapping the message .

iOS Specific 

  • In iOS, the menu options at the bottom were hidden when user opened production/consumption meter detailed screens in non-AP mode. Now the menu options will be displayed in the detailed screen similar to android application. 
  • In iOS, we have now fixed the issue where installers were blocked from provisioning Ensemble devices for systems located in Bermuda.  
Enphase Installer App - Release notes (3.0.10)
February 18, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Ensemble Specific 

Additional meter checks  

  1. The production meter and consumption meter wizards will now conduct additional validations for all ensemble residential sites in the USA to make sure the CT connections are accurate.
    • In production meter wizard, the toolkit will validate that,  
      • There are no negative readings across L1 and L2 
      • There are no microinverters or branch circuits missed during CT installation 
      • The readings across L1 and L2 are not imbalanced 
    • The description is automatically generated in the consumption meter wizard. The toolkit will therefore validate that there are no issues with CT placement and wiring. 
       

Production meter checks and messages 

Polarity Issue:

image004.png

Production reading lower than expected:   

   image006.png

CT Imbalance issue:   

image008.png

 

Consumption meter images

Missing consumption CT:   

image010.png

 Polarity Issue:

image012.png

                                 

  • For a retrofit Ensemble installation, the production and consumption meters will be disabled in Installer Toolkit by default. This will ensure that all first-time Ensemble commissioning requires users to go through the meter wizard to enable meters.

Enphase Installer App - Release notes (3.0.7)
January 31, 2021

Download the latest version of the Enphase Installer App from the links below

 

    

 

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.

 


Version 3.0.7


New Features


1. You can now chat with our customer support team directly using the app. Go to Support -> Contact Us -> Chat with us
 

 

2. Installer Toolkit now provides diagnostic options to troubleshoot Envoy connection to Enlighten. This allows the user to ping any server to find out Envoy connectivity to the internet (and Enlighten).
 

      

 

3. Depending on the site type, Enphase downloads a different Envoy Software. We added quick info to provide a description for all Envoy software version used.
 

 

 

4. Installers can now add ‘Permit’, ‘Contract’ and ‘Installation’ dates for a site. The dates can be different for solar and storage installation.
 

 

5. If your site has large or heavy loads, the use of soft starter will be recommended by the Toolkit for an Ensemble site.
 

 

6. If your company is not Ensemble certified, the Installer Toolkit will provide a pop-up message instructing on the same when you add Ensemble devices count. This ensures that we provide warning to the installer before they visit site and find out they cannot commission an Ensemble system.
 

 

7. For an Ensemble system with M-series microinverters, if the firmware of microinverters is not updated in Enlighten, the toolkit will provide a reminder message.
 


Bug Fixes
 

1. Scroll issues on iPhone 5 and 6.

2. In Android, on completing the functional validation, the toolkit will automatically set the battery mode to ‘Full Back-up’, similar to iOS. This will make sure the user does not have to sync the system with Enlighten to update the battery mode.

3. User was blocked from replacing the old Envoy as the Toolkit was incorrectly displaying ‘Envoy not connected in AP mode’ while configuring the Wi-Fi on new Envoy.
 

 

4. In addition to the checkbox for the user to inform switching off the PV, we now also validate that the production meter value has gone to zero to confirm that the PV was indeed switched off.

 

 

Faster Commissioning for Ensemble Devices


1. With the new Envoy 6.0.96 software update, the software of Ensemble devices (Encharge and Enpower) can be updated post commissioning. This will significantly reduce the time needed to install the system using the toolkit. The Enpower firmware will be mandatorily updated only if the current version is less than 20.34 and the installers can skip the rest of the software update and continue with meter configuration and functional testing.