Purchase and
reimbursement

How to purchase

To get started, go to the “Systems” page in the Enphase Installer Portal or select the Labor Protection Program from the Services catalog in the Enphase Store.

 

Step 1
Check the table for labor reimbursement coverage options and Labor Protection Plans.

Step 2
Select a 3-year or 8-year extension for any site within the 2-year validity period.

Step 3
Once the desired extension is selected, the last column of the table will reflect the new extension date.

Step 4
Check out.

Step 5
After completing the purchase, check the new validity dates against the purchased sites in the Enphase Installer Portal.

How to get reimbursed

To get started, request a remote diagnosis on an eligible product.

 

Step 1
Identify the product issue and obtain an RMA from Enphase through Service Manager, Service on-the-go (SOTG), or Service Desk. When approved, the installer will receive an email from Enphase.

Step 2
Perform the Eligible Product Warranty Replacement at the site.

Step 3
Log in to the Enphase Installer Portal within three months of completing the Eligible Product Warranty Replacement to complete the labor reimbursement form.

Step 4
Click on the “Settings” tab with the gear icon in the upper right corner.

Step 5

In the “Overview” section, use the “click here” link below “System Location” to access the form. 

 

This link will only appear if an RMA has been issued for the site within the last three months. If you do not see the “click here” link under a site for which you have performed an Eligible Product Warranty Replacement, and it has been three months or less, please contact Enphase Support.

Step 6
Please read the guidelines carefully before filling out the labor reimbursement form.

Step 7
For installers and entities based in the United States, if this is your first time requesting labor reimbursement for Enphase, you will need to submit a completed W-9 form with your request.

Step 8
Once you have filled out the form and uploaded the required tax documents, select “Submit” to complete your labor reimbursement request.