Centro raccolta documenti

Schede tecniche, documenti informativi, certificati e altro.

Filtra per
Region
La tua selezione (35)
Tutti Applicazioni e software
Tutti i documenti
(35)
Enphase Installer Portal release notes (24.1.0)
February 9, 2024

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

Screen to reverse Storage CT polarity

 

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

Ability to make a few reports available immediately under the ‘Reports’ section

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

S. No. Product SKU
1 IQ Combiner 5 X-IQ-AM1-240-5
2 IQ Combiner 5C X-IQ-AM1-240-5C
3 IQ System Controller 3 SC200D111C240US01
4 IQ System Controller 3G SC200G111C240US01
5 IQ Battery 5 IQBATTERY-5P-1P-NA
6 IQ Combiner 4 X-IQ-AM1-240-4
7 IQ Combiner 4C X-IQ-AM1-240-4C
8 IQ Combiner 4 X2-IQ-AM1-240-4
9 IQ Combiner 4C X2-IQ-AM1-240-4C

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

Enphase App release notes (24.1.0)
February 9, 2024

What’s new

For all Enphase App users with microinverters:

  1. Notification when microinverters in your system do not report

    Whenever some of the microinverters in your system are not reporting, we will notify you via email, text message, or push message based on your notification preferences. This notification will be gradually rolled out to all users.

    To adjust your notification preferences, navigate to Menu > Account > My Notifications.

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. Additional details for IQ EV Charger on Live Vitals page 

    You can now see live Voltage and Current details for your IQ EV Charger, along with its live Power consumption, on the Live Vitals page.

    Details for IQ EV Charger on Live Vitals page

  2. Added IQ EV Charger energy consumption on the Energy page

    In the Day view on the Energy page graph, you can now see a breakdown of energy consumption between your IQ EV Charger and the rest of the household. This breakdown is shown in the pop-up when you hover on the graph.

    IQ EV Charger energy consumption on the Energy page

  3. Added IQ EV Charger energy consumption for custom periods

    You can now view details of your IQ EV Charger’s energy consumption for custom periods on the Energy page.

    IQ EV Charger energy consumption for custom periods

 

What’s fixed

  1. Fixed the issue of not displaying Last reported date for some devices.

  2. Fixed the issue of displaying erroneous battery charge and gateway connectivity events in Event History.

Enphase Installer App release notes (3.34.2)
January 8, 2024

What’s new

For installers in North America:

  1. New informational pop-up about IQ Battery 3T/10T wiring

    We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.

    These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.

    The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.

    added a new informational popup about the wiring of IQ Battery 3T/10T

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer Portal release notes (23.9.0)
December 26, 2023

What’s new

For all installers:

  1. Added Service Manager link within the Installer Portal for easy access to a system

    Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.

    Service Manager Link within the Installer Portal

     

  2. Added ability to set Dark Mode and remove images within the kiosk view

    Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.

    ability to set Dark Mode and Remove Images within the Kiosk view 

    Option to enable/disable Dark Mode

     Option to remove the image and save 

    Option to remove an image and save

  3. Added a new SKU within the Microinverter Routine Test Report

    Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.

    • IQ8P-72-2-INT

    Added a new SKU within the Microinverter Routine Test Report

     

What’s fixed

  1. Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.

  2. Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.

  3. Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.

Enphase App release notes (23.9.0)
December 26, 2023

What’s new

For Enphase App users in the U.S. with Commercial Enphase Energy Systems:

  1. Commercial tariffs now available under Autofill section on Electricity Rate page

    You can now choose the relevant Tariff for your Commercial system from the Autofill list.

    To set your tariff structure, navigate to Menu > Settings > Electricity Rate > Autofill.

 

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. IQ EV Charger consumption data and session history added to Reports page

    You can now generate reports to access an IQ EV Charger’s consumption data and session history data.

    To generate these reports, navigate to Menu > System > Reports.

    IQ EV charger consumption data and Session History added in Report section

  2. Added details for Not Charging status of IQ EV Charger

    You can now see the reason why your IQ EV Charger is not charging.

    Details for non charging status of IQ EV Charger

  3. System status updated for users with standalone IQ EV Chargers

    Errors for IQ EV Chargers are displayed on the Status page, and more details about these errors can be viewed on the Notices page.

    To learn more about an error, tap on the error on the Status page.

    System Status updated for users with Standalone IQ EV chargers

What’s fixed

  1. Resolved display issues for battery charge and discharge data on the Energy and Status pages.

  2. Fixed issues with a system profile not being updated and stuck in a Pending state.

  3. Addressed issues with the Not Reporting Range Extenders display on the Devices page.

Enphase Installer App release notes (3.34.1)
December 14, 2023

What’s new

For all installers:  

  1. Added third-party storage device details in the System Details menu

    We have added an option for installers to add details of third-party storage devices if used along with Enphase components. 

    System-details

Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.

What’s fixed

For all installers:  

  1. We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.

  2. Improved app performance and other bug fixes.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

IQ Gateway software release notes (7.6.336)
December 8, 2023

IQ Gateway software version 7.6.336 supports IQ7 Series and M Series Microinverters along with IQ Battery 3T/10T and AC Battery for Germany, Belgium, Austria, France, Netherlands, and Switzerland.

  • Gateways supported: IQ Gateway Metered

  • Countries:  Austria, Belgium, France, Germany, Netherlands, Switzerland

  • Microinverters supported: IQ7 Series, M Series, third-party string inverters

  • Batteries supported: IQ Battery 3T/10T, AC Battery

  • Supported system configurations:

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with compatible third-party string inverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and AC Battery

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and AC Battery

    #

    Feature

    Description

    1

    Bug fixes

    • Fixes the issue of multiple USB unplugged events observed in the Enphase Installer Portal.

    • Fixes the issue of microinverters, batteries, and other devices not reporting status by improving the Zigbee communication.

    • Fixes the issue of the Battery Management Unit (BMU) shutting down whenever the IQ battery is idle.

    • Fixes the issue of undesirable power consumption (tare loss) by the battery when in idle state.

    • Fixes the issue of IQ Battery maximum state-of-charge (SoC) being limited to 97% instead of 100%.

    • Fixes the issue of Phase Imbalance Management (PIM) getting enabled for single-phase systems.

     

    This release is being deployed via remote software upgrades for all systems.

Enphase Installer Portal release notes (23.8.0)
November 29, 2023

What’s new

For all installers:

  1. Informing installers in case of multiple polarity reversal attempts for the same system

    Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.

    Switch the polarity

     

  2. Added capability for installer company administrators to specify job roles at the time of new user creation

    At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.

    adding new user's image account details image

     

  3. Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard

    We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.

    Option to enable or disable the installer name and logo:

    new display profile image

     

    Example of the kiosk interface when the installer name and logo are disabled:

    new display profile image
  4. Allowed access to view kiosks created by other users within the same company

    Installer users will now be able to view kiosks created by other users belonging to the same company.

    access allowed to view kiosks

Bug fixes

  1. Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.

  2. Resolved language discrepancies for the reports section in French locale.

  3. Renamed the System Configurator in the Quick Access section to System builder.

  4. Added the Status Since column to the Fleet Status tab in the Fleet dashboard.

Enphase App release notes (23.8.0)
November 29, 2023

What’s new

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. Off-Peak times now displayed on Add-on Schedules page

    You can now view the off-peak charging schedule for charging your EV in the Off-Peak section of the Add-on Schedules page of the app.

    To set add-on schedules for EV charging, navigate to Menu > Settings > EV Charger > Add-on Schedules.

    Off- Peak Schedule displayed under Off-Peak Add-on Schedule

  2. IQ EV Charger details added to Live Vitals

    You can view live data for your IQ EV Charger, such as connection status and the amount of power consumed, on the Live Vitals page.

    To access the page, Navigate to Menu > System > Live Vitals.

    IQ EV charger details in Live Vitals

For systems in the U.K. with an IQ Battery 5P:

  1. Charge battery from the grid feature

    You can charge your batteries from the grid once the IQ Gateway software has been updated to version 8.2.82 or above.

    To access the Charge battery from the grid feature in the app, navigate to Menu > Settings > Battery.

What’s fixed

  1. Resolved issues with Live Status for multi-gateway systems.

  2. Addressed issues with generator on and off notifications.

  3. Updated the Available Power values displayed in the app for systems with an IQ Battery 5P in the U.K.

Enphase Installer App release notes (3.34.0)
November 22, 2023

What’s new

For all installers:

  1. Added best practices for Zigbee site layout (applicable for IQ Battery 3/3T, 10/10T)

    The app now provides recommendations for adding range extenders to an Enphase Energy System. Following these best practices can help reduce installation and troubleshooting times.

    Best practices for Zigbe site layout

  2. Added a reminder for breaker size details (applicable for IQ Battery 5P in North America)

    We have added a reminder to installers if breaker size details have not been added, and provided guidance on how to add the necessary details.

    reminder for breaker size details

For installers in Europe:

  1. Added voltage checks

    The Enphase Installer App will automatically check the voltage for all phases and show an error if the voltage is outside normal operating values (less than 20 V, or greater than 300 V) when using expert mode to enable the meters.

  2. Added battery configuration check

    The app will now restrict adding an AC Battery and an IQ Battery in the same system.

  3. Training requirement for commissioning

    The Enphase Installer App will block commissioning if the respective training is not completed for:

    • Grid-tied storage systems in the U.K.

    • Systems with an IQ Energy Router or IQ Energy Router+

What’s fixed

For all installers:

  1. Improved the performance of the Provisioning step in the app.

  2. Fixed an issue where installers were blocked for not completing the IQ Battery oversubscription step in systems with M Series Microinverters.

  3. Improved app performance and implemented other bug fixes.

Enphase App release notes (23.7.0)
October 19, 2023

What’s new

For all Enphase App users:

  1. Introduced a Profile page and redesigned the Battery page

    The Profile page [Menu > Settings > Profile] offers functionality to enable Storm Guard and select one of the three system profiles [Self-Consumption, Savings, and Full Backup].1

    The Battery page [Menu > Settings > Battery] now includes the Charge battery from the grid and Battery shutdown level settings.2

  2. Revamped public view

    The public view allows Enphase Energy System owners to share their system stats with others. We have improved this public view to match the Enphase App's design. The public page can be easily enabled by system owners [Menu > My Information > Create a public page for my system]. Click here to learn more about this feature.

    Picture1
  3. Added a new Owner’s Guide for systems with an IQ Battery 5P

    The new Owner’s Guide is now available for Enphase Energy Systems with an IQ Battery 5P. This guide explains the components of the system and the ways to monitor and manage the system using the Enphase App.

    2

What’s fixed

For all Enphase App users:

  1. Improved messaging for when microinverters exhibit low solar production.

  2. Added events to the Event History section of the app to better communicate when IQ Gateway connectivity is updated or changed.

  3. Fixed the Grid Status indicator on the Status page so users with backup capabilities no longer see the loader.

  4. Resolved the issue where the Reports were not sent to the user after generating.

Enphase Installer Portal release notes (23.7.0)
October 19, 2023

What’s new

For all installers:

  1. Added Status Since column to the Fleet dashboard

    We have included a new column, Status Since, on the Fleet Overview page of the Fleet dashboard. This column provides the date and time that the Status column last changed.

    1

What’s fixed

For all installers:

  1. Resolved language discrepancies for homeowner email communications. Emails are now sent using the language chosen by the homeowner when setting up the account.

  2. Corrected syncing of Spanish training courses between Enphase University and the Enphase Installer Portal to ensure they count towards commissioning requirements.

  3. Fixed the user preference to maintain the preferred view of the Systems page when the user navigates from the new Fleet dashboard to the classic view.

  4. Eliminated the bug associated with the display of grayed-out microinverters producing power in the Array view.

  5. Added special characters when searching for an authorized subcontractor email.

  6. Updated wording on the New User Registration page to reduce confusion for installer companies planning on installing Enphase Energy Systems so that the Installer role is assigned and they can properly commission systems.

  7. Resolved issues when logged-out users attempt to accept or reject consumption data requests on the Dashboard page.

  8. Fixed the issue for sites with cellular modems inaccurately displaying as Retired on the Devices page, despite the modems remaining active with the sites’ gateways.

  9. Corrected the PLC Noise Detection graph to show correct PLC noise levels.

  10. Removed the Reserve SoC setpoint on the Systems page for systems that have a battery but do not have an IQ System Controller.

Enphase Installer App release notes (3.33.0)
October 17, 2023

What’s new

For all Enphase installers:

  1. Moved the Replace IQ Gateway feature under Support to the Request return and Install replacement menu within a specific site under Systems

    To simplify and streamline the replacement process, users can now only initiate the return of an IQ Gateway by scrolling to the bottom of the page of a particular site on the Systems page, and tapping on the Request return and Install replacement button followed by tapping Replace IQ Gateway. For more detailed instructions, please refer to the Self-service return and replacement technical brief.

    Picture

     

  2. Added an option to change Consumption Meter location after the meter is enabled

    For sites where a consumption meter has already been enabled, changing the location (Load Only or Load with Solar) is now possible and can be completed on the Meter Configuration page.

    Meter Configuration

     

  3. Added an option to choose which IQ Gateway is connected to certain storage devices

    For sites that contain multiple IQ Gateways, it is now possible on the Devices & Array page to easily configure which storage/backup devices (such as IQ System Controllers, IQ Batteries, and IQ Load Controllers) are connected to each IQ Gateway.

    Devices and Arrays

     

  4. Added confirmation for Permission to Operate

    To complete the Functional Validation step, installers must now indicate whether they have received a permit to operate from the utility.

    picture3

For Enphase installers in Europe:

  1. Added a walkthrough to configure an IQ Relay

    A step-by-step guide is now available within the Enphase Installer App when the IQ Relay is in the Open state.

    IQ Relay

What’s fixed

For all Enphase installers:

  1. Prevented Auxiliary Contact Validation and Functional Validation if the production and consumption meters are enabled through the Enphase Installer Portal but not enabled on the Enphase Installer App.

  2. Fixed an issue where the homeowner walkthrough is marked as completed when an IQ System Controller or IQ Battery is added to an existing PV-only system.

  3. Fixed commissioning discrepancies for systems with multiple IQ Gateways by making the steps completed on one IQ Gateway visible to the second IQ Gateway.

  4. Fixed an issue where the phase details of an IQ Battery were not sent to the IQ Gateway during provisioning.

Enphase App release notes (mobile 3.8.1)
October 2, 2023

What’s new

For all Enphase App users in North America, Australia, New Zealand, and the United Kingdom:

  1. Introduced capabilities for configuring an IQ Gateway’s Wi-Fi via Bluetooth

For systems that include an IQ Battery 5P, you can now configure the IQ Gateway’s Wi-Fi connection from a mobile device via Bluetooth. This allows for a smoother setup experience.

Enphase Installer App release notes (3.32.0)
September 7, 2023

What’s new

  1. [North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.

    Picture

     

  2. [Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.

  3. [Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.

  4. To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.

What’s fixed

  1. Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.

  2. Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.

  3. Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.

  4. Other bugs and security fixes.

Enphase App release notes (23.6.0)
September 3, 2023

What’s new

For all Enphase App users: 

1. Added in-app notifications for users experiencing a reduction in the frequency of data updates

When the Enphase system detects low Wi-Fi bandwidth, it switches the connection type to cellular. We now display an in-app notification that states there will be a reduction in the frequency of data updates.

A screenshot of a phone

Description automatically generated

 

What’s fixed

For all Enphase App users: 

  1. Resolved an issue that caused systems to be stuck in the Full Backup profile even after a Storm Guard alert ended.

  2. Resolved incorrect logic that caused the IQ Battery’s reserve capacity to default to 30% when it was set below 10%.

  3. Updated the Energy Performance metric displayed in the monthly email to align with what was chosen within the app, i.e., Energy Independence or Grid Dependence.

  4. Improved messaging when IQ Microinverters report an error in the Enphase App.

Enphase Installer Portal release notes (23.6.0)
August 31, 2023

What’s new

For all installers: 

1. Moved the Authorized Subcontractor field for all installers 

The field to add an authorized subcontractor and share a system with another company was previously difficult to find. This field, along with a highlighted tooltip box, is now more accessible to all installers.A screenshot of a computer

Description automatically generated

2. Reduced number of Grid Profiles based on site specification  

We reduced the number of displayed Grid Profiles to reduce confusion on the Settings and Activations pages. Installers will now only see applicable Grid Profiles based on site characteristics.

Grid Profile changes on the Settings page:

A screenshot of a computer

Description automatically generated

Grid Profile changes on the Activations page: 

A screenshot of a computer

Description automatically generated

3. Added IQ Relay SKU on the Devices page

A new Sku field is visible for IQ Relays on the Devices page, which displays the corresponding SKU for the device. 

A close-up of a box

Description automatically generated

4. Added historical information for cellular modem devices

The Enphase Installer Portal now maintains data associated with cellular modems on the Devices page and preserves historical records. 

A screenshot of a computer

Description automatically generated

For installers in Thailand:  

1. Added a Microinverter Routine Test report 

Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. Previously, this was done manually by the form provided by the MEA. Installers can now navigate to the Generate Reports section for an individual site to generate the report for the following microinverters in a system:

  • IQ7-60-2-INT 

  • IQ7PLUS-72-2-INT 

  • IQ7A-72-2-INT