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Enphase Installer Portal release notes (24.2.0)
March 13, 2024

What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

Enphase Installer Portal release notes (24.2.0) Picture 3

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 4

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 5

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

IQ Energy Router Not Reporting

IQ ER EVSE Not Reporting

Heat Pump Not Reporting

Heat Pump Error

Enphase Installer Portal release notes (24.2.0) Picture 6

 

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

Enphase Installer App release notes (3.34.2)
January 8, 2024

What’s new

For installers in North America:

  1. New informational pop-up about IQ Battery 3T/10T wiring

    We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.

    These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.

    The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.

    added a new informational popup about the wiring of IQ Battery 3T/10T

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer App release notes (3.34.1)
December 14, 2023

What’s new

For all installers:  

  1. Added third-party storage device details in the System Details menu

    We have added an option for installers to add details of third-party storage devices if used along with Enphase components. 

    System-details

Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.

What’s fixed

For all installers:  

  1. We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.

  2. Improved app performance and other bug fixes.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer App release notes (3.34.0)
November 22, 2023

What’s new

For all installers:

  1. Added best practices for Zigbee site layout (applicable for IQ Battery 3/3T, 10/10T)

    The app now provides recommendations for adding range extenders to an Enphase Energy System. Following these best practices can help reduce installation and troubleshooting times.

    Best practices for Zigbe site layout

  2. Added a reminder for breaker size details (applicable for IQ Battery 5P in North America)

    We have added a reminder to installers if breaker size details have not been added, and provided guidance on how to add the necessary details.

    reminder for breaker size details

For installers in Europe:

  1. Added voltage checks

    The Enphase Installer App will automatically check the voltage for all phases and show an error if the voltage is outside normal operating values (less than 20 V, or greater than 300 V) when using expert mode to enable the meters.

  2. Added battery configuration check

    The app will now restrict adding an AC Battery and an IQ Battery in the same system.

  3. Training requirement for commissioning

    The Enphase Installer App will block commissioning if the respective training is not completed for:

    • Grid-tied storage systems in the U.K.

    • Systems with an IQ Energy Router or IQ Energy Router+

What’s fixed

For all installers:

  1. Improved the performance of the Provisioning step in the app.

  2. Fixed an issue where installers were blocked for not completing the IQ Battery oversubscription step in systems with M Series Microinverters.

  3. Improved app performance and implemented other bug fixes.

Enphase Installer App release notes (3.33.0)
October 17, 2023

What’s new

For all Enphase installers:

  1. Moved the Replace IQ Gateway feature under Support to the Request return and Install replacement menu within a specific site under Systems

    To simplify and streamline the replacement process, users can now only initiate the return of an IQ Gateway by scrolling to the bottom of the page of a particular site on the Systems page, and tapping on the Request return and Install replacement button followed by tapping Replace IQ Gateway. For more detailed instructions, please refer to the Self-service return and replacement technical brief.

    Picture

     

  2. Added an option to change Consumption Meter location after the meter is enabled

    For sites where a consumption meter has already been enabled, changing the location (Load Only or Load with Solar) is now possible and can be completed on the Meter Configuration page.

    Meter Configuration

     

  3. Added an option to choose which IQ Gateway is connected to certain storage devices

    For sites that contain multiple IQ Gateways, it is now possible on the Devices & Array page to easily configure which storage/backup devices (such as IQ System Controllers, IQ Batteries, and IQ Load Controllers) are connected to each IQ Gateway.

    Devices and Arrays

     

  4. Added confirmation for Permission to Operate

    To complete the Functional Validation step, installers must now indicate whether they have received a permit to operate from the utility.

    picture3

For Enphase installers in Europe:

  1. Added a walkthrough to configure an IQ Relay

    A step-by-step guide is now available within the Enphase Installer App when the IQ Relay is in the Open state.

    IQ Relay

What’s fixed

For all Enphase installers:

  1. Prevented Auxiliary Contact Validation and Functional Validation if the production and consumption meters are enabled through the Enphase Installer Portal but not enabled on the Enphase Installer App.

  2. Fixed an issue where the homeowner walkthrough is marked as completed when an IQ System Controller or IQ Battery is added to an existing PV-only system.

  3. Fixed commissioning discrepancies for systems with multiple IQ Gateways by making the steps completed on one IQ Gateway visible to the second IQ Gateway.

  4. Fixed an issue where the phase details of an IQ Battery were not sent to the IQ Gateway during provisioning.

Enphase Installer App release notes (3.32.0)
September 7, 2023

What’s new

  1. [North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.

    Picture

     

  2. [Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.

  3. [Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.

  4. To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.

What’s fixed

  1. Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.

  2. Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.

  3. Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.

  4. Other bugs and security fixes.

Enphase Installer App release notes (3.31.0)
July 10, 2023

What’s new 

  1. Integrated a Connect/Disconnect button on the site status screen
    The site status screen now includes a button for convenient connection and disconnection from an IQ Gateway using AP mode.
     
    p1p2

  2. Automated device scan and troubleshooting
    When an installer attempts provisioning, a device scan check is now performed. If any devices remain unscanned, the system will display the details of those devices. The installer will then have the option to proceed and complete the missing device scans.

    p3

  3. Introduced a troubleshooting guide for mobile device connectivity issues in AP Mode
    A step-by-step troubleshooting guide has been added for situations where a mobile device encounters difficulty connecting to an IQ Gateway in AP mode.

    a

  4. Simplified Grid Profile selection
    The Enphase Installer App now includes an automatic selection feature for the recommended Grid Profile based on the site location after IQ Gateway scanning. This eliminates the need to manually select the profile from a screen. If the recommended Grid Profile is not available, the app will automatically choose the default Grid Profile and bypass the selection screen.
     

  5. Improved reliability for Functional Validation
    Functional Validation can now be performed even in cases where microinverters are not generating power and the meter was previously enabled through the Enphase Installer Platform. A warning message is now displayed to ensure proper installation of the meter.
     

    p6

     

  6. Added an automated polarity verification check
    The Enphase Installer App will automatically verify polarity of the production meter when selecting the “I am an expert” option. If a polarity error is detected, a message will alert the user. The Enphase Installer app will show a warning indicating no production if the production value is less than 10 watts.
     

  7. Added an option to indicate 3rd party storage devices on a site
    For Enphase systems that include 3rd party battery devices, they can not be added to the System details screen in Step 1. Note : Enphase does not recommend mixing third party storage with Enphase energy system. It may impact the operation.

     

    a

     

What’s fixed 

  1. Corrected the display readings’ polarity when the meter was flipped.

  2. Addressed the prompts related to replacing an IQ Gateway in the Enphase Installer App.

  3. Fixed errors encountered during the IQ Gateway software update process.

  4. Resolved login failure issues reported by certain installers.

  5. Enhanced the optional IQ Gateway software update process by providing additional information.

  6. Added more messaging for retiring or replacing an IQ System Controller.

Enphase Installer App release notes (3.0.20)
September 1, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for Ensemble Installer Toolkit users only

  • The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

 

image002.png    image001.png  image004.png

 

image007.png   image001.png  image009.png
Bug Fixes
  • Fixed the issue where the Installer Toolkit app was crashing when the site was created.

Enphase Installer App release notes (3.0.19)
August 31, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Updates to Envoy Connectivity

    • The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
       

      Screenshot_1.jpg

    • When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
       

      image003.png
       

  • Homeowner Walkthrough Checklist

    • We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
       

      image005.png      image007.png
       

What’s new for Ensemble ITK users only

Provisioning improvements

  • You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower. 

image009.png

Screenshot_2.jpg

 

  • You can no longer provide a system without Bluetooth permissions set and turned on.

  • If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.

 

Screenshot_3.jpg

 

  • If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.

 

What’s fixed
  • The correct Enphase support phone number is now shown for French Toolkit users.

  • Envoy updates are no longer stalled from insufficient file size or system timeout.

  • For Android users, you can now enable meters while connected to Envoy via Wi-Fi.

  • Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.

  • You can now refresh the network list if there are no networks available to select from the dropdown.

Enphase Installer App release notes (3.0.17)
July 5, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Features now available for all Toolkit App-users

  • As a certified installer, you will now be able to:

    • Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)

    • Restore retired microinverters on the site

      image005.png   retire.png   unretire.png

  • There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
     

  • image009.png   image011.png   image013.png
     

    image015.png   image017.png

    image019.png   image020.png
     

Features available to Ensemble users 

  • As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
     

    image001.jpg
     

  • Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
     

    enpower2.png
     

  • Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
     

    image024.png
     

  • Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.


    image026.png   image028.png
     

  • The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.

 

Some installers have been placing the pair of consumption CTs on the load side of Enpower instead of on the grid side. (see below image)

 

enpower.png

 

Going forward, the consumption meter wizard will validate if the CT is placed correctly on the grid side of Enpower. The user will be asked to confirm that the CTs have been placed correctly before moving forward with the installation process. 
​​​​​​

image030.png
 

  • When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.

  • For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.

  • For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.

    Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.

     

Bug Fixes
  • Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.

  • Grid profiles will now be auto-downloaded provided the auto-download option is selected.

  • Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.

  • Installer Toolkit will now accept special characters in the first name.

  • Fixed the issue where the street numbers were not being added while entering the street address.

  • ‘Enable production meter’ option was provided for installers when the production value was greater than zero.

  • The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.

  • The meter status now automatically updates the post provisioning for iOS users. 

  • The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy. 

  • Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.

  • The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.

  • Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.

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Obiettivi, requisiti e caratteristiche dei prodotti Enphase