SunPower support

SunPower filed for relief under Chapter 11 of the U.S. Bankruptcy Code. Enphase has received questions about Enphase microinverters incorporated in SunPower systems. For more information, visit our frequently asked questions for SunPower System Owners and Installers.

Enphase is always available for further assistance. Contact us at spwrquery@enphaseenergy.com or 510-945-6752 if you are a SunPower cash or loan customer. If you are a SunPower lease or PPA customer, contact the customer service number on your billing statement.

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Read our letter to SunPower Installers

SunPower System Owners

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Installation at-home consultation

Need help with installation? Start by booking an At-home Consultation with an independent installation professional to receive a quote for your custom installation.

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Great news: Enphase’s at-home EV charger installation services are available in your area.

Unfortunately, Enphase's at-home EV charger installation services are not yet available in your area. You can click here to browse electricians with EV charger expertise.

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The At-home Consultation helps determine the full cost to install your new EV charger. The $150 fee is subtracted from your final installation price if you choose to accept the quote. After check out, Enphase will send you an email from its 365 Pronto Platform describing next steps.

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What is included in this price?

The At-home Consultation includes a report detailing your EV readiness, and a custom, no-obligation quote for your EV charger installation. This $150 fee is subtracted from your final installation price if you choose to accept the quote.

What are the next steps?

After you check out, Enphase will send you a confirmation email from the 365 Pronto Platform, and your installation professional will directly contact you to schedule a time for your At-home Consultation.

What is the 365 Pronto Platform?

Enphase's 365 Pronto Platform is software that dispatches independent professionals to perform renewable energy services, including EV charger installations.

How will I be charged for these services?

The charge for your At-home Consultation will be processed through Enphase's Store. If you choose to accept your installation quote, you will pay for the installation separately via the 365 Pronto Platform.

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SunPower support

SunPower System Owners

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SunPower Installers

Frequently asked questions

SunPower support