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Enphase Installer Portal release notes (25.3.3)
April 14, 2025

What’s new

For all installers:

  1. Added the ability to view the microinverter type on the Array view and Array Builder

    We have provided users with the ability to view the type of microinverter on the array panels on the View tab and Array Builder. When clicking a particular panel, users will also see the microinverter details in the tooltip.

    Array map

    Array map under the ‘View’ tab

    Array map

    Array Builder

  2. Added a new Not Reporting device status for the cell modems

    It is misleading to show the cell modem as retired when it has lost connectivity during operation but has not actually retired. So, like other devices like the battery or microinverter, we have added a new Not Reporting device status for the cell modems in addition to the Normal and Retired statuses.

    Note - This will be gradually rolled out to the systems after the eSW-related changes are deployed per Gateway. 

What’s fixed 

  1. Resolved the issue of the Grid Profile changes not syncing with the new System List.
  2. Fixed the issue of space, case and special character sensitivity for the zip code used during the Transfer of Ownership process.
  3. Reduced the severity of some SoC-related events that are expected on the system but caused changes in the system status.
Enphase Installer Portal release notes (25.3.1)
March 21, 2025

What’s new

For all installers:

  1. Added an easy option to obtain system access permission from a homeowner

    • Installers can now use the Request System Access link on the Company Profile page to request system access from a homeowner.
    • Installers can request two types of access:
      • Maintainer
      • View Only

    Reference systems

  2. Added an option to check Battery Health

    • Installers can now check the Battery Health parameter in the IQ Batteries section of the Devices page by clicking on the Limited Warranty of the battery.
    • This feature gives installers additional insight into the system’s battery status and performance.

    Limited warranty

New Activation page release notes (1.14.0)
March 10, 2025

What’s new

For all installers:

  1. PV module compatibility calculator

    • The new Activations page now includes a link to the IQ Microinverter compatibility calculator, making it easier to check PV module compatibility with IQ Microinverters.

    system information image

    Calculator image

  2. Improved workflow for navigating between battery and system 

    • Installers can now easily navigate between Battery Configuration and Profile Settings on the Activations page. A clearer separation ensures accurate redirection and displays relevant options based on battery count.

    Battery configurtation image

  3. Enhanced subcontractor assignment functionality

    • Subcontractor assignment is now operational on the new Activations page, allowing both user and administrator roles to add authorized subcontractors as intended.

    system information image

  4. IQ Battery and IQ System Controller provisioning status on new Activations page

    • The new Activations page now includes IQ Battery and IQ System Controller details in the Provisioning section. This allows installers to see if these components have been provisioned and take any required actions.

    Devices and configuration image

For North America installers:

  1. Grid Connection Type updates for all states: The Grid Connection Type field is now displayed for sites in all states across North America region, and not just limited to Illinois or California.

    • When a site is located in states other than Illinois or California, the Grid Connection Type field will display the following options:
       
      • Solar and/or Storage (with utility service)
      • Full Off-Grid (without utility service)

    grid connection type image

For APAC and EMEA installers:

  1. Enhanced device validation for grey market prevention in EMEA

    • The Enphase Installer App now includes region-based device validation during commissioning to maintain inventory integrity and prevent unauthorized cross-region installations.

    Device validation image

What’s fixed

  1. General bug fixes and improvements.
New Activation Page release notes (1.13.0)
February 7, 2025

What’s new

For all installers:

  1. Gateway software upgrade

    • Installers can now continue with the provisioning process when the gateway version meets the minimum requirements, thereby reducing installation delays while ensuring system safety.

    Gateway software upgrade

  2. Mandatory fields validation

    • The enhanced validation system provides immediate feedback on any missing required fields, with clear and actionable error messages. 

    Mandatory field validation

  3. Microinverter provisioning  

    • The provisioning workflow now automatically detects new or failed devices. The Provision all button remains active until all devices are commissioned.

    Provisioning

    provisioning

For North America installers:

  1. Support for Net Metering (in Illinois)

    • Implemented grid connection type selection with automatic battery mode configuration.

    Grid connection type

  2. Added support for IQ Battery 5P in 208 V configurations in California

For APAC and EMEA installers:

  1. Third-party string inverter support in grid-tied configuration 
     
    • Enabled third-party string inverter support for grid-tied systems with IQ Battery 5P.

What’s fixed

  1. Other bug fixes and improvements.
Enphase Installer Portal release notes (25.1.2)
February 6, 2025

What’s new

For all installers:

  1. Added the ability to partially search system names on the Dashboard page

    • We have enabled partial search for systems on the Dashboard under Systems. This autocomplete feature makes it faster and easier to search for systems, and is available within the following tabs: 
       
      • All
      • Alerts
      • Activations

    Enlighten Manager image

What’s fixed

  1. Resolved the issue of the Systems Yearly Production Report and Systems Monthly Production Report not being sent to the email.
  2. Fixed issues of SMS messages not being received by some users and the same SMS message being received multiple times by users.
  3. Addressed the issue of incorrect power values (Average Real Power) being displayed for microinverters under the Devices tab.
  4. Fixed the incorrect Italian translations used in the registration form.
Enphase Installer Portal release notes (25.1.1)
January 23, 2025

What’s new

For all installers:

  1. Added an easy option to change the system maintainer to another company

    • Installers can now select the type of access they would like to request in the Access section of the Settings page when requesting access to a system for another company. The request for access then goes to the homeowner to approve or reject.
    • Installers can request two types of access:
       
      • Maintainer
      • View-Only

    system maintainer image

  2. Added a section to upload proof of address while transferring ownership of a system

    • When requesting a Transfer of Ownership for a system, installers and homeowners are now required to provide proof of address for verification.

    ownership transfer image

For all installers in the United States:

  1. Added the capability to download system details from the System List

    • Installers can download a CSV file with system data from the System List on the Fleet Dashboard.

    capability image

Enphase Installer Portal release notes (24.12.2)
December 20, 2024

What’s new

For all installers:

  1. Added an EV Charger option under the Company Profile Installation Details section
    • Installers can now indicate whether they support EV chargers in the Services Offered menu of the Installation Details section of the Company Profile page.
    • Installers will see the EV Charger checkbox to the right of the existing Solar, Storage, Roofing, and Electrical options.
Installation - details

 

What’s fixed 

  1. Resolved the issue of the Array Builder not allowing IQ8 Microinverters to be added with other microinverters on multi-gateway systems.
  2. Updated the logic behind the Meter Issue system status.
  3. Removed the training flag for legacy solar certification from the Company Scorecard.
  4. Addressed an issue of incorrect warranties being displayed for replacement devices.
New Activation Page release notes (1.12.0)
November 22, 2024

What’s new

For all installers:

  1. Ability to update PTO status after commissioning

    Installers now have the flexibility to update the PTO (Permission to Operate) status after a system has been commissioned. This new capability allows for better control over enabling and disabling both solar and storage systems, based on the specific site configuration.

    3rd-generation system:

    3rd-generation system

    1st- or 2nd-generation system:

    1st or 2nd generation system

    PV only:

    PV only

  2. Improved activation page and inventory management

    The Device Inventory and Select Grid Profile sections are now more intuitive. A clearer device count section has been added, ensuring easy adjustments for site setups. Grid profiles are also clickable, allowing for streamlined navigation.

    improved activation page and inventory management 
    improved activation page and inventory management

  3. Soft migration to New Activation Page

    To support a smoother transition to the New Activation Page, we’ve introduced a confirmation step for installers who choose to switch back to the Classic Activation view. This enhancement helps highlight the benefits of the new activation process while giving installers control over their preferred interface.

    Key updates:

    Confirmation pop-up for Classic Activation view

    • When installers attempt to switch to the Classic Activation view, they will now see the following confirmation message:

      Confirmation pop-up for Classic Activation view

    • If installers choose to switch to the Classic Activation view, the system will remember this preference, ensuring that they continue using Classic Activation in future sessions.
  4. Enhanced keyboard usability in the Details section

    Key updates:

    • When the Tab key is pressed, the cursor now automatically moves to the next field, making it easier to complete forms quickly.
    • When a drop-down menu is opened, the cursor will automatically move to the input field, allowing for faster selection and smoother navigation.

For installers in Australia:

  1. Support for CSIP/IEEE 2030.5 compliance

    Installers now have the option to configure new sites for IEEE 2030.5 compliance, ensuring adherence to regional utility requirements.

    Key features:

    • IEEE 2030.5 interface selection for applicable regions

      For sites located in Queensland, South Australia, Victoria, or Western Australia, installers must now indicate if the site has an IEEE 2030.5 interface. This is a mandatory field to ensure compliance.

    • Region-specific utility provider selection

      If Yes is selected for Does the site have IEEE2030.5 Interface, a drop-down menu appears, allowing the installer to choose the appropriate utility provider based on the site’s region:

    Region specific utility provider selection

For installers in North America:

  1. Confirmation for non-NEM 3.0 grid connection types

    To help installers avoid compliance issues, we’ve introduced a confirmation step for selecting non-NEM 3.0 grid connection types. This new feature prompts installers to verify grid connection dates, ensuring alignment with regulatory requirements.

    Confirmation for non-NEM 3.0 grid connection types

For installers in Netherlands:

  1. Microinverter quantity restrictions for IQ Combiner Lite gateways

    For sites in Netherlands using the Envoy S Standard EU (IQ Combiner Lite) gateway, there are now specific limits on the number of IQ Microinverters allowed per IQ Combiner Lite to ensure reliable performance.

    Microinverter quantity restrictions for IQ Combiner Lite gateways

What’s fixed

For all installers:

  1. Other bug fixes and improvements.
Enphase Installer Portal release notes (24.11.2)
November 20, 2024

What’s new

For all installers:

  1. Added the ability to view both Enphase and third-party microinverters on the same system
    • For systems that have both Enphase and third-party microinverters, installers are now able to view both types of microinverters under the Devices tab.
    • The sections appear as below under Devices:
       
      • Microinverters
      • Third Party Inverters

What’s fixed 

  1. Resolved an issue of users not being able to search comma-separated system IDs in the System List.
  2. Addressed an issue of Enphase Installer Network-specific links being shown to installers where EIN is not applicable.
Enphase Installer Portal release notes (24.11.1)
November 12, 2024

What’s new

For installers in the United States:

  1. Added a link to view EV charger incentives and rebates

    The Services section now has a link to our EV Charger Rebates and Incentives Tool. This allows installers to quickly access the easy-to-use tool on the Enphase website that shows rebates, tax credits, and other EV charging incentives available in specific locations.

  2. Enabled Labor Protection Program in New York and Oregon

    • Installers in New York and Oregon can now enroll systems under the Labor Protection Program in the Services section.
    • All systems with IQ Microinverters can be seen under the Eligible Sites toggle.

What’s fixed

  1. Resolved an issue of phase data not being available for more than 14 days in the Graph section.
  2. Addressed an issue of owner emails being appended with special characters on redirection.
  3. Fixed a problem of system status not being synced with the System List on the Fleet Dashboard.
Enphase Installer Portal release notes (24.9.4)
November 8, 2024

What’s new 

For all installers: 

  1. Added the ability to view warranties for select devices

    Installers can now view the warranties of some Enphase devices under the Devices tab.

    The devices include:

    • IQ Gateways 
    • IQ System Controller 
    • IQ Batteries 
    • Microinverters

screenshot

 

 What’s fixed 

  1. Addressed the issue of not being able to provision devices from the System Dashboard. 
  2. Resolved the problem of SMS notices not being sent to users. 
  3. Fixed the issue of being unable to download Commissioning Logs CSV from the System Dashboard. 
New Activation Page release notes (1.11.0)
October 30, 2024

What’s new

For all installers:

  1. Improved battery mode selection

    Battery mode selection is now part of the System Information page. This will reduce the time spent by technicians in the field.

     

  2. Wiring verification for battery mode changes

    When changing the Battery Mode from Import Only to Export Only, installers will be shown instructions to verify the main load panel wiring.

    Image2

     

  3. Ability to add device serial numbers before gateway serial numbers

    Installers can now add serial numbers for IQ Microinverters and Q/IQ Relays without entering a gateway serial number, which provides greater flexibility and convenience.

    Image3

     

  4. Warning for unusual breaker sizes in PCS sites

    A warning will appear on the PCS Based Limiting page if an installer selects an uncommon breaker size (0-15 A) in the Main Panel Upgrade Avoidance and IQ Battery Oversubscription sections.

    Image4

  5. Aggregate Power Export Limit setting in the Configuration section

    Installers now have the ability to directly select the Aggregate Power Export Limit (PEL) on the PCS Based Limiting page of the Configuration section, if available for the geography.

    image5

    Image5b

What’s fixed

For all installers:

  1. Other bug fixes and improvements.
Enphase Installer Portal release notes (24.5.0)
September 26, 2024

What’s new

For installers:

  1. Added the ability to simultaneously view production data from microinverters and the production meter under the Graph tab
     
    • Under the Graph tab, installers can now choose to simultaneously view production data from microinverters and the production meter for individual systems. 
    • Installers can select Production (Meter) or Production (Microinverters) in the Select View Option drop-down in the Graph tab to view both at the same time. 

Graph imageWhat’s fixed

  1. Addressed the issue of low State of Charge (SoC) emails being sent to installers for on-grid systems.
  2. Resolved a problem of systems showing minor meter issues which are not persistent and are caused by external irregularities such as voltage or frequency.
  3. Fixed the issue of an empty System List page being displayed in the Fleet Dashboard.
Enphase Installer Portal release notes (24.4.3)
August 14, 2024

What’s new

For installers in the United States:

  1. Enhancements on the Fleet Dashboard for easier use 
     
    • Filters can now be individually applied below each sub-category of filters.
    • Filters can also be applied by pressing the Enter button.
    • The System List tab has been positioned to the left of the Overview tab, and is now the default landing page when navigating to the Fleet Dashboard.

System overview image

System overview

What’s fixed

  1. Resolved an issue of the Missing Branch Circuits test failing on a few systems when Production CT health checks are initiated.
  2. Fixed the issue of per-phase battery charge and discharge not being visible on the graph after the battery is retired. 
New Activation Page release notes (1.10.0)
August 7, 2024

What’s new

For all installers:

1. Preventing duplicate site creation

We have updated the New Activation Page to help installers avoid creating duplicate sites.

This enhancement is crucial as it prevents data loss in existing sites caused by the creation of duplicate sites during system expansion, storage addition, or site upgrades under the Enphase Upgrade Program.

AR_Final

2. New voltage and phase information for commercial sites

If a commercial site is in either Australia, New Zealand, India, or South Africa, the 230 V Three-Phase option will be shown in the Electrical Parameters field.

img2

If a commercial site is in the United States or Canada, the following options for Electrical Parameters will be shown:

  • 208 WYE/120 V Three-Phase
  • 240/120 V Single-phase
  • 208 V Single-phase

img3

What’s fixed

For all installers:

1. Other bug fixes and improvements.

Enphase Installer Portal release notes (24.4.0)
July 30, 2024

What’s new

For installers in the United States:

  1. Additional information is now provided in the Systems list on the Fleet Dashboard

    Installers can now view the following additional columns in the Systems list:

    • Issues
    • Financing Type
    • Cell Modem
    • Cell Modem SKU Type
    • Cell Modem Plan End Date
    • Grid Status
    • Storm Guard Status
    • Charge From Grid Status
    • Battery Profile
    • Reserved SOC
    • SOC
    • Utility Name
    • Rate Name
    • Import Plan Name
    • Export Plan Name
    • Grid Connection Type
    • Grid Connection Year
    • Battery Operating Mode (NEM 3.0)
    • IQ Battery Type
    • IQ System Controller Type
    • Grid Services Program Name

    Also, installers can now select None to filter columns with missing information.

    Reports screenshot image

    Reports screenshot image

    Systems screenshot image

  2. Added the ability to generate Yearly Production and Consumption reports from Fleet Dashboard

    Installers can now generate Systems Yearly Production and Consumption reports from the Reports tab. This report provides energy production and consumption for all of the installer’s systems during the specified years.

    Reports section under the Fleet Dashboard screenshot

    Reports tab in the Systems section of the Fleet Dashboard

    Systems Yearly Production and Consumption

    Select the Systems Yearly Production and Consumption report

    Select the years for which the report is required

    Select the years for which the report is required

    Report screenshot

    The report is then sent as an email

    Email sent to users

    Email sent, containing the report as an attachment

What’s fixed

  1. Resolved the issue of the PV array not being saved despite all the requisite information being provided.
     
  2. Fixed the incorrect location of the Consumption Current Transformer (CT) on the Load with Solar production configuration.
     
  3. For installers in Italy, resolved the issue of the Enphase Installer Portal showing only wide-band, and not narrow-band, test data for self-test reports with IQ Relay 2.0 and 1.3.4 firmware.
     
  4. Updated the system statuses for Enphase EV Chargers and third-party EV chargers:
     
Current system statusesUpdated system statuses
EVSE Not ReportingEV Charger Not Reporting
EVSE FaultedEV Charger Faulted
IQ Energy Router EVSE Not ReportingEV Charger Not Reporting

 

Enphase Installer Portal release notes (24.2.0)
March 13, 2024

What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

Enphase Installer Portal release notes (24.2.0) Picture 3

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 4

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 5

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

IQ Energy Router Not Reporting

IQ ER EVSE Not Reporting

Heat Pump Not Reporting

Heat Pump Error

Enphase Installer Portal release notes (24.2.0) Picture 6

 

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

Enphase Installer Portal release notes (24.1.0)
February 9, 2024

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

Screen to reverse Storage CT polarity

 

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

Ability to make a few reports available immediately under the ‘Reports’ section

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

S. No. Product SKU
1 IQ Combiner 5 X-IQ-AM1-240-5
2 IQ Combiner 5C X-IQ-AM1-240-5C
3 IQ System Controller 3 SC200D111C240US01
4 IQ System Controller 3G SC200G111C240US01
5 IQ Battery 5P IQBATTERY-5P-1P-NA
6 IQ Combiner 4 X-IQ-AM1-240-4
7 IQ Combiner 4C X-IQ-AM1-240-4C
8 IQ Combiner 4 X2-IQ-AM1-240-4
9 IQ Combiner 4C X2-IQ-AM1-240-4C

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

Enphase Installer Portal release notes (23.9.0)
December 26, 2023

What’s new

For all installers:

  1. Added Service Manager link within the Installer Portal for easy access to a system

    Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.

    Service Manager Link within the Installer Portal

     

  2. Added ability to set Dark Mode and remove images within the kiosk view

    Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.

    ability to set Dark Mode and Remove Images within the Kiosk view 

    Option to enable/disable Dark Mode

     Option to remove the image and save 

    Option to remove an image and save

  3. Added a new SKU within the Microinverter Routine Test Report

    Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.

    • IQ8P-72-2-INT

    Added a new SKU within the Microinverter Routine Test Report

     

What’s fixed

  1. Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.
  2. Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.
  3. Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.
Enphase Installer Portal release notes (23.8.0)
November 29, 2023

What’s new

For all installers:

  1. Informing installers in case of multiple polarity reversal attempts for the same system

    Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.

    Switch the polarity

     

  2. Added capability for installer company administrators to specify job roles at the time of new user creation

    At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.

    adding new user's image account details image

     

  3. Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard

    We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.

    Option to enable or disable the installer name and logo:

    new display profile image

     

    Example of the kiosk interface when the installer name and logo are disabled:

    new display profile image

  4. Allowed access to view kiosks created by other users within the same company

    Installer users will now be able to view kiosks created by other users belonging to the same company.

    access allowed to view kiosks

Bug fixes

  1. Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.
  2. Resolved language discrepancies for the reports section in French locale.
  3. Renamed the System Configurator in the Quick Access section to System builder.
  4. Added the Status Since column to the Fleet Status tab in the Fleet dashboard.
Enphase Installer Portal release notes (23.7.0)
October 19, 2023

What’s new

For all installers:

  1. Added Status Since column to the Fleet dashboard

    We have included a new column, Status Since, on the Fleet Overview page of the Fleet dashboard. This column provides the date and time that the Status column last changed.

    1

What’s fixed

For all installers:

  1. Resolved language discrepancies for homeowner email communications. Emails are now sent using the language chosen by the homeowner when setting up the account.
  2. Corrected syncing of Spanish training courses between Enphase University and the Enphase Installer Portal to ensure they count towards commissioning requirements.
  3. Fixed the user preference to maintain the preferred view of the Systems page when the user navigates from the new Fleet dashboard to the classic view.
  4. Eliminated the bug associated with the display of grayed-out microinverters producing power in the Array view.
  5. Added special characters when searching for an authorized subcontractor email.
  6. Updated wording on the New User Registration page to reduce confusion for installer companies planning on installing Enphase Energy Systems so that the Installer role is assigned and they can properly commission systems.
  7. Resolved issues when logged-out users attempt to accept or reject consumption data requests on the Dashboard page.
  8. Fixed the issue for sites with cellular modems inaccurately displaying as Retired on the Devices page, despite the modems remaining active with the sites’ gateways.
  9. Corrected the PLC Noise Detection graph to show correct PLC noise levels.
  10. Removed the Reserve SoC setpoint on the Systems page for systems that have a battery but do not have an IQ System Controller.
Enphase Installer Portal release notes (23.5.0) 
August 8, 2023

What's new?

For all installers:

  1. Improved visibility of system access requests

    The functionality to request access to a customer’s system is now visible on the Account drop-down menu. By selecting Request System Access, installers can send a link that allows the customer to provide access to their system. Installers no longer need to contact Enphase Support for access.

    2

For installers in Brazil:

  1. Introduced the Enphase Installer Network in Brazil

    Our installers in Brazil now have access to the Enphase Installer Network (EIN). The EIN is our trusted network of installers who deliver exceptional homeowner experiences using Enphase products. The appropriate terminology and translations in Brazil are reflected in the EIN dashboard.

What's fixed?

For all installers:

  1. Extended the time to claim a labor reimbursement to three months from the date of an RMA submission, if the RMA is submitted within two years of device activation.
  2. Updated error messages throughout the Enphase Installer Portal based on localization.
  3. Improved the titles of installer-generated reports.
  4. Added the Power off by Command status for systems with IQ8 Microinverters.

For installers in Thailand:

  1. Removed the State field on the registration page.

For installers in Spain:

  1. Fixed the Service Area form.

For installers in Netherlands:

  1. The Chamber of Commerce Number is no longer a mandatory field.
Enphase Installer Portal release notes (23.4.0)
July 6, 2023

What's new?

1. Improved Accessibility to Gateway Page for Power Production Control

When the system status indicates a power production issue due to a command, users will be shown a tooltip message that directs them to the IQ Gateway page in the Devices tab, allowing them to easily turn on power production themselves by clicking on the provided link.

cvbbn

What's fixed?

1. Disabled registering a new account when a user signs up using an email address already in the system.

2. Updated the link when clicking on a System Name in the Fleet Dashboard activation widget to now redirect to the Activation page.

3. Fixed translations in the French email template and throughout the Enphase Installer Portal settings page.

Enphase Installer Portal release notes (23.1.0)
January 31, 2023

What’s new

  1. Registration page update
    We have updated the text on the Enphase Installer Platform that appears at the time of registration to inform users that they may be contacted via calls or text messages with updates regarding system information, upgrades, and marketing messages.
     

    account detail

     

  2. EV callout in Change of Ownership page
    After a “Change of Ownership” is confirmed, you will now see a link to learn more about the new line of Enphase EV Chargers.
     

    change of owner

     

  3. Relabelling “Ensemble Certified” to “Storage Authorized Installation Company”
    On the Company Performance Scorecard, we have updated the naming convention from “Ensemble Certified” to “Storage Authorized Installation Company” for installers who are eligible to commission Enphase Storage Systems.
     

    Ensemble Certified

     

  4. Added links to Yellow Page and Annuary Qualit’EnR
    For installers in France, we have added links to Yellow Page and Annuary Qualit’EnR in the “Ratings & Reviews” section of the Enphase Installer Network dashboard.
     

    yellow page

     

  5. Training dashboard enhancements
    We have added a “Commissioning Authorization” section in the Training Dashboard. This section shows the certifications and courses required for commissioning certain system types. Currently, this section is accessible only to the administrators.
     

    training dashboard

     

  6. Power production restrictions
    To prevent unauthorized restarting of the IQ Gateway, we have added restrictions to the “Enable Power Production” and “Disable Power Production” features. The following personnel have access to this feature:

    • System owner
    • System maintainer
    • System installer
    • Authorized subcontractors
    • System host (in case of PPA or leased systems)

     

    prod1prod2prod3prod4

     

What’s fixed

  1. Introduced more automation to improve the turnaround time for the Change of Ownership process.

  2. Ordered the Authorized Subcontractor dropdown list alphabetically on the Activation page.

  3. Improved the reliability of one-time passwords for new users.

  4. Fixed the PDF download issues of Power and Energy production graphs.

  5. Reduced the time for our systems to update when fixing meter issues from 24 hours to 12 hours.

Enphase Installer Portal release notes (22.6.0)
January 15, 2023
What’s new
  1. Enphase O&M Marketplace integration
    An Enphase O&M Marketplace (formerly 365 Pronto) section is now visible in the Enphase Installer Portal. The Enphase O&M Marketplace integration allows for easy access from within the Enphase suite of installer applications. Enphase O&M Marketplace allows installers to accept work orders and track them all within the platform.

    Screenshot of new features in Enphase Installer Portal
     
  2. Email trigger improvements
    We have made updates to the way we trigger emails to homeowners as part of the onboarding process. These changes are designed to ensure homeowners do not prematurely receive communications to register their site before it is active.
     
  3. Mandatory PV module details
    The Activations page within the Enphase Installer Platform has been updated to make PV module details mandatory for both residential and commercial system installations. Installers will need to add the details during the installation process. If the PV module details are not available in the dropdown, there will be an option to select "Other" and submit a form with the details of the PV module being installed.

    Screenshot of Enphase Installer Portal with highlighted PV module settings
     
  4. Training dashboard changes
    The training dashboard for the Enphase Installer Platform has been updated with various enhancements. The synchronization time between the platform and the Enphase University website has been adjusted to match the actual time needed for the process. Additionally, any updates to a user's profile (such as changing companies or becoming a self-installer) will now transfer their existing certifications to the new credentials on both the Enphase University website and the Enphase Installer Portal.
     
  5. IQ Gateway firmware upgrade checks
    We have added a check to the array builder that prevents tasks from being sent to the IQ Gateway if it is not running the correct firmware version. This is to minimize errors that may occur during commissioning.
     
  6. Quick access toolbar changes
    We have expanded the links accessible in the Quick Access toolbar to now include:
    • System Configurator
    • Critical Updates
    • Documentation
    • Brand Library
    • Training

    Screenshot of Enphase Installer Portal with highlighted quick access links
     
  7. Additional validation for company registration in the Netherlands
    For installers in the Netherlands, we have added a requirement for a Chamber of Commerce number to register on the Enphase Installer Portal. This change was made to prevent homeowners from registering as installers.

    Screenshot of Enphase Installer Portal registration form
     
  8. Dynamic power exporting limit for systems in Australia
    We have enabled the ability to limit power production for a specific Gateway for systems present in Australia.

    Screenshot of Enphase Installer Portal with highlighted System Location

    Screenshot of Enphase Installer Portal with highlighted Power Production edit button
     
  9. Battery report enhancements
    We now allow the generation of battery discharge reports for specific battery units by their serial numbers. This feature is being introduced to meet the requirements of the California Incentive Program, SGIP, which mandates that homeowners and installers provide these reports for certain battery units. These reports can be created in the Reports section.

    Screenshot of Enphase Installer Portal battery report
     
  10. Account tab accessibility for non-installer company administrators
    We have updated permissions for all non-installer company administrators to provide them with access to the Accounts tab. This will ensure that they can perform necessary administrative operations smoothly.
     
  11. Grid Status column availability on the Systems page
    We have introduced a new column, Grid Status, on the Systems page within the Enphase Installer Portal. This column will provide a quick overview of the grid status for each system in an installer's fleet.

    Screenshot of Enphase Installer Portal column settings drop-down menu

    Screenshot of Enphase Installer Portal showing new Grid Status column