How we share your personal information
We share your personal information as described below with the following entities.
With your consent. We may share your personal information with your consent or as otherwise instructed by you.
To fulfill your request. In order to carry out our obligation or contract to you, or fulfill your request, we may need to share your personal information. For example, if you order a product then we need to share your contact information with our shipping partner; if you wish to get a quote from an installer then we will need to provide them your information; or if you wish to enroll in a Grid Services program then we may need to provide your contact and system information with a utility and/or aggregator.
Service providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our business (such as payment processors, customer support, hosting, analytics, email delivery, marketing, database management, as well as permit and rebate application preparation and submission services.)
Third-party energy providers. At your direction, we may share or instruct our service providers to share your personal information with third-party energy provider partners or enable third-party energy provider partners to collect information directly via our Service. For example, if you wish to sign up with a third-party energy provider (such as a utility company or an energy aggregator) or submit an application to a utility or governmental authority, we may share your information with such provider. This may include, without limitation, your name, email address, system location information, meter identifier information, and augmented revenue grade meter data.
Installers and energy partners. We may share your information with installers or other energy partners for purposes of introducing you; facilitating a transaction; monitoring, financing, and servicing your Enphase product; customer service; and/or other purposes. This may include your name and contact information, unique site ID, IP address, system components and identification numbers, production information, and consumption information. Other energy partners may include, for example, solar renewable energy certificate (“SREC”) reporting services, third-party owners if you finance your system through a lease or power purchase agreement, or system maintainers.
Developers using our API. We may share your personal information and performance data about your system with developers via our API. This sharing of information is done upon your written consent.
Social media networks and advertisers. Subject to your marketing preferences, we share information with social media networks, such as Facebook, and advertisers to present our ads to you on other platforms. For example, we may share with Facebook actions that you take on our website such as your visits to our website, your interactions on our website, use of Facebook tools such as Facebook Connect, and information collected from cookies or similar technologies including the Facebook pixel. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you (including on social media such as Facebook): for this activity, we are a joint data controller with Facebook. This means that we have to provide you with this notice, but you should contact Facebook if you wish to exercise your data protection rights. Further information, including how Facebook enables you to exercise your data protection rights, and subsequently processes your information as independent data controller can be found in Facebook's Data Policy.
Other users of the service and the public. We may provide functionality that enables you to disclose personal information to other users of the Service or the public to exchange ideas and information or otherwise communicate. For instance, you may be able to submit information through the Enphase Developer Website or Enphase Community forum, and you may choose to display your name, username, and a link to your user profile along with the content you submit. We do not control how other users or third parties use any personal information that you make available to other users or the public.
Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
Governmental authorities and private parties. We may share your personal information in connection with protection of rights, fraud prevention and safety, as described above.
Business transfers. We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.