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Enphase Installer Portal release notes (24.2.0)
March 13, 2024

What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

Enphase Installer Portal release notes (24.2.0) Picture 3

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 4

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 5

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

IQ Energy Router Not Reporting

IQ ER EVSE Not Reporting

Heat Pump Not Reporting

Heat Pump Error

Enphase Installer Portal release notes (24.2.0) Picture 6

 

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

Enphase Installer Portal release notes (24.1.0)
February 9, 2024

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

Screen to reverse Storage CT polarity

 

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

Ability to make a few reports available immediately under the ‘Reports’ section

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

S. No. Product SKU
1 IQ Combiner 5 X-IQ-AM1-240-5
2 IQ Combiner 5C X-IQ-AM1-240-5C
3 IQ System Controller 3 SC200D111C240US01
4 IQ System Controller 3G SC200G111C240US01
5 IQ Battery 5 IQBATTERY-5P-1P-NA
6 IQ Combiner 4 X-IQ-AM1-240-4
7 IQ Combiner 4C X-IQ-AM1-240-4C
8 IQ Combiner 4 X2-IQ-AM1-240-4
9 IQ Combiner 4C X2-IQ-AM1-240-4C

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

Enphase Installer Portal release notes (23.9.0)
December 26, 2023

What’s new

For all installers:

  1. Added Service Manager link within the Installer Portal for easy access to a system

    Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.

    Service Manager Link within the Installer Portal

     

  2. Added ability to set Dark Mode and remove images within the kiosk view

    Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.

    ability to set Dark Mode and Remove Images within the Kiosk view 

    Option to enable/disable Dark Mode

     Option to remove the image and save 

    Option to remove an image and save

  3. Added a new SKU within the Microinverter Routine Test Report

    Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.

    • IQ8P-72-2-INT

    Added a new SKU within the Microinverter Routine Test Report

     

What’s fixed

  1. Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.

  2. Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.

  3. Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.

Enphase Installer Portal release notes (23.8.0)
November 29, 2023

What’s new

For all installers:

  1. Informing installers in case of multiple polarity reversal attempts for the same system

    Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.

    Switch the polarity

     

  2. Added capability for installer company administrators to specify job roles at the time of new user creation

    At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.

    adding new user's image account details image

     

  3. Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard

    We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.

    Option to enable or disable the installer name and logo:

    new display profile image

     

    Example of the kiosk interface when the installer name and logo are disabled:

    new display profile image
  4. Allowed access to view kiosks created by other users within the same company

    Installer users will now be able to view kiosks created by other users belonging to the same company.

    access allowed to view kiosks

Bug fixes

  1. Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.

  2. Resolved language discrepancies for the reports section in French locale.

  3. Renamed the System Configurator in the Quick Access section to System builder.

  4. Added the Status Since column to the Fleet Status tab in the Fleet dashboard.

Enphase Installer Portal release notes (23.7.0)
October 19, 2023

What’s new

For all installers:

  1. Added Status Since column to the Fleet dashboard

    We have included a new column, Status Since, on the Fleet Overview page of the Fleet dashboard. This column provides the date and time that the Status column last changed.

    1

What’s fixed

For all installers:

  1. Resolved language discrepancies for homeowner email communications. Emails are now sent using the language chosen by the homeowner when setting up the account.

  2. Corrected syncing of Spanish training courses between Enphase University and the Enphase Installer Portal to ensure they count towards commissioning requirements.

  3. Fixed the user preference to maintain the preferred view of the Systems page when the user navigates from the new Fleet dashboard to the classic view.

  4. Eliminated the bug associated with the display of grayed-out microinverters producing power in the Array view.

  5. Added special characters when searching for an authorized subcontractor email.

  6. Updated wording on the New User Registration page to reduce confusion for installer companies planning on installing Enphase Energy Systems so that the Installer role is assigned and they can properly commission systems.

  7. Resolved issues when logged-out users attempt to accept or reject consumption data requests on the Dashboard page.

  8. Fixed the issue for sites with cellular modems inaccurately displaying as Retired on the Devices page, despite the modems remaining active with the sites’ gateways.

  9. Corrected the PLC Noise Detection graph to show correct PLC noise levels.

  10. Removed the Reserve SoC setpoint on the Systems page for systems that have a battery but do not have an IQ System Controller.

Enphase Installer Portal release notes (23.6.0)
August 31, 2023

What’s new

For all installers: 

1. Moved the Authorized Subcontractor field for all installers 

The field to add an authorized subcontractor and share a system with another company was previously difficult to find. This field, along with a highlighted tooltip box, is now more accessible to all installers.A screenshot of a computer

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2. Reduced number of Grid Profiles based on site specification  

We reduced the number of displayed Grid Profiles to reduce confusion on the Settings and Activations pages. Installers will now only see applicable Grid Profiles based on site characteristics.

Grid Profile changes on the Settings page:

A screenshot of a computer

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Grid Profile changes on the Activations page: 

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3. Added IQ Relay SKU on the Devices page

A new Sku field is visible for IQ Relays on the Devices page, which displays the corresponding SKU for the device. 

A close-up of a box

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4. Added historical information for cellular modem devices

The Enphase Installer Portal now maintains data associated with cellular modems on the Devices page and preserves historical records. 

A screenshot of a computer

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For installers in Thailand:  

1. Added a Microinverter Routine Test report 

Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. Previously, this was done manually by the form provided by the MEA. Installers can now navigate to the Generate Reports section for an individual site to generate the report for the following microinverters in a system:

  • IQ7-60-2-INT 

  • IQ7PLUS-72-2-INT 

  • IQ7A-72-2-INT 

A screenshot of a computer

Description automatically generated

 

 

A screenshot of a computer

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A close-up of a test report

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What’s fixed

For all installers:

1. Fixed the inconsistent menu bar across all pages in the Enphase Installer Portal.  

2. Expanded the Labor Protection Program (LPP) to include IQ7+ Microinverters.  

3. Added tooltips to the System Diagnostics page. 

4. Fixed the inconsistent device tree in the System dashboard.   

For installers in Germany: 

1. Updated the phone number for Enphase Support to +49 7618 878 9033 throughout the Enphase Installer Portal. 

Enphase Installer Portal release notes (23.5.0) 
August 8, 2023

What's new?

For all installers:

  1. Improved visibility of system access requests

    The functionality to request access to a customer’s system is now visible on the Account drop-down menu. By selecting Request System Access, installers can send a link that allows the customer to provide access to their system. Installers no longer need to contact Enphase Support for access.

    2

For installers in Brazil:

  1. Introduced the Enphase Installer Network in Brazil

    Our installers in Brazil now have access to the Enphase Installer Network (EIN). The EIN is our trusted network of installers who deliver exceptional homeowner experiences using Enphase products. The appropriate terminology and translations in Brazil are reflected in the EIN dashboard.

What's fixed?

For all installers:

  1. Extended the time to claim a labor reimbursement to three months from the date of an RMA submission, if the RMA is submitted within two years of device activation.

  2. Updated error messages throughout the Enphase Installer Portal based on localization.

  3. Improved the titles of installer-generated reports.

  4. Added the Power off by Command status for systems with IQ8 Microinverters.

For installers in Thailand:

  1. Removed the State field on the registration page.

For installers in Spain:

  1. Fixed the Service Area form.

For installers in Netherlands:

  1. The Chamber of Commerce Number is no longer a mandatory field.

Enphase Installer Portal release notes (23.4.0)
July 6, 2023

What's new?

1. Improved Accessibility to Gateway Page for Power Production Control

When the system status indicates a power production issue due to a command, users will be shown a tooltip message that directs them to the IQ Gateway page in the Devices tab, allowing them to easily turn on power production themselves by clicking on the provided link.

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What's fixed?

1. Disabled registering a new account when a user signs up using an email address already in the system.

2. Updated the link when clicking on a System Name in the Fleet Dashboard activation widget to now redirect to the Activation page.

3. Fixed translations in the French email template and throughout the Enphase Installer Portal settings page.

Enphase Installer Portal release notes (21.6.1)
June 21, 2021
What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Enhanced battery report for SGIP purpose

We enhanced battery report to download Battery Report for a custom date range with selected intervals under ‘Reports’ for a given site. This report can be generated for any 7 days range instead of the current report which is generated only for the last 7 days. Also, the report can be generated for different time intervals (5, 15, 30 mins) instead of the irregular interval raw data we are showing today. This is primarily used for SGIP incentive purpose.
 

  • Select ‘Start Date’ and ‘End Date’ for which report must be generated 

  • The system will not allow to select more than 7 days 

  • Select the time interval between each record (i.e., 5, 15 and 30 mins) with 5 mins as default. 

  • Once you click on ‘Submit’, report is generated with below columns

    1. Created Date 

    1. Encharge Serial Number 

    1. Power (W) 

    1. Energy (kWh) 

    1. State of Charge (%) 

Battery_reports.png

Array Builder Improvements

The below array builder improvements are added based on requests received. 

  • Ability to select part of array or group of arrays by dragging or by holding shift – to move/rotate the selected piece together. 

  • Rotating 360 degree shall move back microinverter to original position. Currently, some offset is observed. 

  • Improve performance on auto-advance functionality 

  • Improve performance of adding 5000 modules at a time 

  • Array name to support numbers that start with ‘0’ 

  • Retain background image when it is zoomed in and out withing array builder 

 

New system dashboard for Ensemble users

We revamped complete system dashboard with some advanced features. This system dashboard is available only for sites with Enphase storage system. Below are the changes we brought for you.

  • Enhanced UI and navigation 

  • Better filtering options. Device filters on left vertical section maintains system hierarchy based on available devices and act as global filter for all the applicable tabs. Parameter filters specific to each tab. 

  • Device status and summary info is readily available in device filter section without moving between tabs. 

  • The middle layout represents the actual dashboard data which changes with filters. The UI is enhanced for this section. 

  • The table layout which used across different sections in dashboard has been made very compact to access lot of info at a time. 

  • Many features like locking columns, resizing columns, column level search, sorting, filtering, and scrolling are added. 

  • Graphs with multiple devices and parameters are added as part of device data. 

  • Site search within dashboard 

  • High resolution data - Zooming options, time filtering based on system time zone and scaling x-axis gap proportional to system downtime are added. 

 

enphase-data.png

 

trend.png

Enhanced Enlighten Manager dashboard

  • We introduced Service Requests widget on Enlighten Manager dashboard. Now you can view the aggregated count of status of all the service request made by you to Enphase on Enlighten Manager dashboard. 

Enphase_energy_big.png

 

  • Now you can provide the feedback to us by using Enlighten manager and share specific comments through feedback button on Enlighten Manager site in mobile. 

Enphase_energy.png

We have introduced two pricing slabs, in place of price range, for storage installation under turnkey services and installation only services in Leads Preferences Page. Now you can provide a value (in $/KWh) for both the storage slabs. 

 

Turnkey.png

 

Installation_only.png


We have introduced a new financing providers section for you to select/fill the providers you have support so that we can show it to homeowners. You can select multiple financing providers options. 

 

Other_preferences.png

 
We have enabled SGIP related alerts in Notification Center in Enlighten Manager Dashboard. You can now view all the notification alerts for any status update/message for an application from Enphase on click of bell icon.
 

sgip_dashboard.png

We have added left Pane in SGIP screen during SGIP application view. It helps you to navigate to different services/tab quickly for the same system.
 

sgip_service.png

We have rearranged SGIP application details page to display “Communicate with Enphase” option directly in open form and to avoid multiple clicks to view chat messages.
 

sgip_application.png

We have modified the Email text requesting for documents required for Incentive claim stage for SGIP application when Rebate Reservation Form (RRF) is approved by utility. It is to clearly state the expectation from SGIP program as what all documents are required in order to continue the process.
 

alpha_solar.png

We have modified contract document guidelines text to clearly state the expectation from SGIP program as what all details should be included in the contract document to initiate the SGIP process.
 

contract_document.png

We have enhanced PSPS pop-up information, based on the utility, to help you identify if system owners home experiences 2 or more PSPS events. This information is required while filling SGIP application form to identify the category and incentive amount.
 

email_to_program.png

We have introduced unread message envelope icon feature on SGIP application dashboard. The message info will be displayed in the Status column of the application for any unread messages from Enphase.
 

Sgip_status.png


You can now download 7 days battery report (with 15 min interval) from SGIP application dashboard with one click once application moved status to Incentive Claim Form (ICF) stage.
 

Sgip_budget.png

 
Enphase Installer Portal release notes (21.5.1)
May 10, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote Envoy upgrades

Our new remote Envoy software upgrade allows you to commission Enphase Storage faster for new installations via the Enlighten Manager. Follow these steps below to upgrade your Envoy software:

  • In Enlighten Manager, create a system instance using an Envoy serial number on the activation page.

  • Ensure that the Envoy is connected to Wi-Fi or cellular and reports successfully to Enlighten.

  • In the Envoy section of the interface, select the microinverter type from the SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.


Enlighten Manager remote Envoy software upgrade

Pre-Commissioning Permit dates in activation flow

This feature will allow you to capture all pre-commissioning dates within Enlighten Manager activation pages before you visit the homeowner site for commissioning.

Capture the following information during system set-up.

  • Contract signed date

  • Permit AHJ

  • Permit Application date

  • Permit approval date

  • Hardware Installation (begin) date

Note: If the dates are different for solar and storage, that should be by checking "Solar and Storage dates are different.”

Text notification for critical alerts

Re-designed Installer registration page:

Text notification for critical alerts

The Enlighten Registration page is being updated to make the available options clearer. In a case where the name/address of the company matches an existing company, a warning will be shown asking the user to reach out to their admin for resolution. Also, registration will now be done via a verification code rather than an activation link.

Array bug fixes addressed in this release

We received complaints about the new array builder and the following bugs were fixed.

  • Array builder does not open in Firefox browser

  • Array builder does not get saved for large commercial systems

  • Array builder does not get saved for D380 microinverters

  • Arrays get dislocated/disappeared when users try to select module to assign microinverters

  • Array builder does not get saved once serial numbers are scanned through ITK

  • Array builder doesn’t allow to create array with more than 1000 microinverters

  • Array builder throws channel id in use error when saved

  • Array builder throws check your internet connection error when saved

  • Array in array view disappears when zoomed in or out

  • Array builder allows serial numbers from other systems as well

 In addition we also added a few additional features

  • Once a microinverter scanning is done, it is auto advanced to the next module

  • ’Add new array’ can be done even from left menu under array section

  • When a new array is created it gets highlighted and other arrays gets faded

  • Retired microinverters are not listed in microinverters section

  • Left menu section is kept open while microinverters are being assigned to an array

  • Added an option to undo/redo changes

  • Microinverters are sorted in order of scanning by default and choice is given to sort alphabetically

  • Ability to select part of subarray by holding shift key and move it together

Enphase Installer Portal release notes (21.4.1)
April 12, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote upgrades

The new remote Envoy software upgrade allows you to commission Enphase Storage faster for retrofit sites via the Enlighten Manager. Follow these steps to upgrade Envoy software:

  • In the Enlighten Manager, open the activation page for a retrofit site.

  • In the Envoy section, select the microinverter type from the Microinverter SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.

Enlighten Manager remote Envoy software upgrade

 

Features for hassle-free installations

We’ve just released Installer Toolkit version 3.0.14 with amazing new features:

  1. For all installers

    • Provides important events or updates through a banner when you log in to the app. You can access banners from the notices section on the support screen.

    • Allows you to enter network details manually when the Envoy does not identify a new network.

    • Auto-fills address based on the street name you enter.

    • Scans devices more accurately with an improved scanning algorithm.

    • Ensures successful device provisioning by first updating the Envoy software and then enabling the ‘Start provisioning devices’ button.

    • Re-directs homeowners to the Enlighten app when they try to login to the Installer Toolkit.

    • Customizes the app size by downloading the right Envoy software for your location.

  2. For Enphase Storage installers

    Meter Wizard enhancements

    • PV’s turn-on timer is configurable based on grid profile.

    • Additional diagrams that assist installers in re-wiring a faulty CT connection.

    • Alert that warns you not to place the consumption CT on the load side of Enpower.

 

Visit https://community.enphase.com/s/article/Enphase-Installer-Toolkit-ITK-Release-Notes-3-0-14 for detailed release notes.

New features for homeowners

Four new features that make Enphase Storage simple and easy to use for homeowners.

  1. Text message notifications

    Homeowners will receive alerts via text message when the grid goes down or comes back up. That means that they can swing into action just in time to ensure Enphase Storage does not run out on them.

  2. Enhanced app menu

    The Enlighten Menu has a new tile layout that helps homeowners find what they need quickly. We've also simplified the navigation by reducing the options under each menu item.

  3. Battery prioritization  

    During peak hours, homeowners can now prioritize the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by the home gets exported to the grid.

  4. Redesigned email notifications   

    New emails notify homeowners of a system error or alert and a lot more. They get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

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