Critical updates

Please review the following critical hardware, software, and commissioning updates before starting an Enphase Energy System installation.

Download the new Solar Troubleshooting Guide to resolve common IQ Gateway and consumption monitoring issues, including power line noise detection and resolution, IQ Gateway connectivity, CT configuration, and reverse polarity.

With the updated Enphase Installer Portal, you can send a site-access email to your customers in a few simple steps. This will help you reduce the time it takes to get your customers up, running, and enjoying their new Enphase Energy System. Learn how to resend Enphase access to a customer using the Installer Portal and the Installer App.

For a seamless experience and the most reliable performance, ensure your Enphase Installer App has the latest IQ Gateway software by going to the Settings section. If you don’t have the latest software version, download it before proceeding.

More detailed instructions are available in this support article.