Terms of Service

Updated: July 1, 2024

IMPORTANT: PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.

PLEASE READ THESE TERMS OF SERVICE (the “TERMS”) CAREFULLY AS THEY CONTAIN PROVISIONS THAT GOVERN HOW YOU CAN BRING CLAIMS BETWEEN YOU AND ENPHASE, INCLUDING THE ARBITRATION AGREEMENT IN SECTION 17 BELOW. THE ARBITRATION AGREEMENT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH ENPHASE ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, THROUGH FINAL AND BINDING ARBITRATION. 

THESE TERMS APPLY TO ALL WEBSITES HOSTED BY ENPHASE ENERGY, INC. AND ITS AFFILIATES ("ENPHASE," "WE," "US," OR "OUR") COLLECTIVELY, THE "WEBSITES". PLEASE REVIEW THE FOLLOWING TERMS AND CONDITIONS FOR THE USE OF THE WEBSITES AND THE SERVICES PROVIDED THROUGH ANY OF THE WEBSITES,INCLUDING, WITHOUT LIMITATION, THE ENPHASE APP, 365 PRONTO, SOLARGRAF/ROOFGRAF, AND SOLARLEADFACTORY (SUCH SERVICES, THE "SERVICES") YOU AGREE TO BE BOUND BY THESE TERMS OR YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THE PERSON (INCLUDING ANY RESIDENTIAL, ENTERPRISE OR OTHER OWNER OF ENPHASE PRODUCTS) YOU NAME AS A USER OF ANY OF THE WEBSITES OR THE APPLICABLE SERVICES. IF YOU DO NOT HAVE SUCH AUTHORITY OR YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE ANY ENPHASE WEBSITE OR SERVICE. 

1. Additional Terms

Your conduct on these Websites is governed by Enphase’s Privacy Policy, which is a part of these Terms and is incorporated in these Terms by this reference.

To access and use certain Services, you may be required to agree to certain additional terms and conditions. For example, the Community Website, located at community.enphase.com, requires agreement to the additional terms applicable to the use of the Enphase Community and those terms will become a part of these Terms on the date you register for the Community Website.

Capitalized terms used in these Terms but not defined in these Terms have the meanings given to them in the Privacy Policy or other additional terms.

2. Website and Website Content

The Websites are copyrighted works belonging to, and are owned and operated by, Enphase. The statements, information, diagrams, trademarks, service marks, trade names or other content contained or referenced in the Websites or in any communications we send you (collectively, the "Website Content") are protected by copyright laws throughout the world. Subject to these Terms, we grant you a limited license to reproduce portions of the Website Content for the sole purpose of reviewing the Website Content as an applicant for employment, a current or potential customer, current or potential business partner, current authorized installer or distributor of Enphase products, or current or potential investor of Enphase. All copyright and other proprietary notices on any Website Content must be retained on all copies. Any unauthorized reproduction, modification, distribution, or performance of any Website Content is strictly prohibited. Enphase and its licensors reserve all rights not granted in these Terms. There are no implied licenses.

The trademarks, service marks and logos ("Marks") displayed on the Websites are the property of Enphase or the property of other third parties. You are expressly prohibited from using these Marks for any purpose, including use as metatags on other pages or websites, without our prior written consent or the consent of the third party that owns that Mark. Any permitted use of Enphase Marks is governed by the Trademark Usage Guidelines.

3. Embedded Software

Enphase products ("Products") include Enphase microinverters and any part of an Enphase photovoltaic system ("PV System"), an Enphase battery system, an Enphase electric vehicle supply equipment (EVSE) system, or an Enphase home energy management system designed, marketed, sold, installed and supported as a system by one of Enphase’s Customers (defined as installers, authorized distributors and solar system original equipment manufacturers).

Enphase retains ownership of all Intellectual Property Rights (defined as any and all now known or hereafter existing (a) rights associated with works of authorship throughout the universe, including exclusive exploitation rights, copyrights, moral rights, and mask works; (b) trademark and trade name rights; (c) trade secret rights; (d) patents, designs, algorithms, and other industrial property rights; (e) other intellectual property and proprietary rights of every kind and nature throughout the universe, whether arising by operation of law, by contract or license, or otherwise; and (f) all registrations, applications, renewals, extensions, combinations, divisions, or reissues of the foregoing) in the Products, including the Embedded Software (defined as firmware and software embedded in the Products, and any modified, updated, or enhanced versions of such firmware or software provided by Enphase). The Products are offered for sale and sold on the condition in every case that, except as expressly set forth herein, such sale does not convey any license, express or implied, under any Intellectual Property Right of Enphase, and all such rights are reserved. Enphase grants no implied licenses. Embedded Software is not sold and is provided under a non-exclusive, non-sublicensable license to install, commission, execute, and use Enphase Products in accordance with the applicable Enphase Documentation. Customers and System Owners shall not, and shall use all reasonable endeavors to ensure that no third party shall, reverse engineer, decompile, disassemble the Products, or otherwise attempt to derive the source code for the Embedded Software.

4. Your Account

In order to use certain Services, you may be required to create an account with Enphase by registering on the applicable Website ("Account"). By creating an Account and/or using the associated Service, you represent and warrant that (i) you are at least eighteen (18) years of age, (ii) all required registration or other information you submit is truthful and accurate; (iii) you will update and maintain the accuracy of such information; and (iv) your use of the Service will not violate any applicable law, rule or regulation or the terms of these Terms. When you sign up for an Account, you may be asked to choose a user name and password. You are entirely responsible for maintaining the confidentiality of your password. You agree to notify us immediately if you suspect any unauthorized use of your Account or access to your password. You agree not to (a) use the Account, username or password of any other user at any time; (b) allow or enable any third party to use your Account, username or password (provided that if you are the owner of an Enphase Product, the Enphase authorized installer for your Enphase Product may assist you in setting up your Account); or (c) sell, rent, borrow, or otherwise transfer your Account, temporarily or permanently, to any third party. You are solely responsible for any and all use of your Account. We reserve the right to suspend or terminate your Account for any (including due to inactivity) or no reason in our sole discretion.

5. Acceptable Use

You are solely responsible for any and all of your activities and use of Enphase Websites and Services. You represent and warrant that: (a) your use of the Enphase Community will be consistent with the terms applicable thereto; and (b) your activities and use of any Website and/or Service will not:

(i) violate any law, rule or regulation (including any law regarding the export of data, software or technology to and from the United States and other countries) or these Terms;

(ii) access or attempt to access any Website or any web page thereof by any means other than the interface that is provided by Enphase (and specifically, you agree not to access or attempt to access any Website or any web page thereof through any automated means, such as, but not limited to, the use of scripts or web crawlers) and you agree, at all times, to comply with the instructions set out in any robots.txt file provided on any Website;

(iii) provide personal information or access to personal information, including site access, to anyone not expressly authorized by the System Owner, and specifically you may not provide site access through your Enphase App account to any third-party email domains for which the System Owner has not provided express consent;

(iv) except where you have an express written agreement signed by Enphase permitting you to do so, engage in any activity of any kind that may interfere with or disrupt the functioning of any Website or Service or the servers and networks used to provide any Website or Service (and specifically you may not disable a system owner’s ability to monitor their system through their Enphase accounts, nor may you use the Enphase App to disable the operation of installed products unless directed to do so for safety reasons by the applicable authorities);

(v) involve the transmission of any unsolicited commercial or bulk email and you shall not use your Account or any Website as a return address for unsolicited commercial mail originating elsewhere;

(vi) collect, harvest, mine or engage in any other activity to obtain personal information or any other information about others except with their express written consent and of which consent you shall maintain a written record for a period of three (3) years after any termination of this Agreement;

(vii) remove from any Website Content or falsely add to any Website Content, any copyright, trademark or other legal or proprietary rights notices, author attributions or other information such as origin or source of such Website Content;

(viii) create a false identity for the purpose of misleading others (including, posing as an Enphase employee or agent);

(ix) violate the rights of Enphase or any third party (including other users’ rights) or abuse, defame, harass, stalk or threaten another; or

(x) create liability for Enphase. 

6. Descriptions and Specifications of Products and Services

The descriptions and specifications of Products and Services on the Websites are subject to change at any time, whether or not reflected in such descriptions or specifications. You agree that descriptions and specifications of Products and Services on the Websites do not create any obligations or liabilities for Enphase. We may modify, suspend or discontinue any or all of the Websites and/or Products or Services at any time, for any or no reason, in our sole discretion.

7. Disclaimers

The Websites, Website Content, and Services are provided strictly on an "as is" and "as available" basis, and there are no warranties, express, implied or statutory, including warranties of merchantability, quality, fitness for a particular purpose, title, non-infringement of Intellectual Property Rights, accuracy, system integration, timeliness or satisfactory quality. We do not warrant that use of any Website or Service will be uninterrupted or error-free, that defects in the Websites, Website Content or Services will be corrected, that our Websites, Services, or Website Content are free of viruses or other harmful components, or that our Website Content will be accurate, reliable, complete or current. We make no warranty that our Websites, Services, or Website Content will meet your requirements or expectations. If applicable law requires any warranties with respect to our Websites, Services, or Website Content, all such warranties are limited in duration to thirty (30) days from the date of your first use of the applicable Website or Service. You will be solely responsible for any damage to your computer system or network or loss of data that may result in the download or upload of any Website Content. Enphase does not provide any warranty, whether express, implied or statutory, including warranties of merchantability, quality, fitness for a particular purpose, title, non-infringement of Intellectual Property Rights, accuracy, system integration, timeliness or satisfactory quality, regarding its Products in these Terms.

8. Limitation of Liability

You agree that, to the full extent permitted by applicable law, Enphase has no liability for indirect, incidental, exemplary, punitive or consequential damages with respect to these Terms or any of the Websites, Website Content, or Products and Services provided hereunder even if we have been advised of the possibility of such damages. We shall not be liable for any damages resulting from your access to or use of, or inability to access or use, the Websites, Website Content, Products or Services, or from your reliance on any of the Websites, Website Content, or Products or Services. In no event shall our aggregate cumulative liability with respect to these Terms or any of the Websites, Website Content, or Products and Services provided hereunder exceed one hundred U.S. Dollars (100 USD). The foregoing disclaimers, waivers and limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not allow the limitation or exclusion of liability, so the above limitations may not apply to you.

9. Third Party Content

Website Content may include links to third party websites and other materials and content from third parties (including other users) (collectively, "Third Party Content"). Enphase does not investigate, monitor, or review any Third Party Content and is not in any way responsible for the accuracy, form, or content of, or any products or services advertised or promoted in, or your reliance upon, any Third Party Content. However, Enphase reserves the right, in its sole discretion, to delete any or all Third Party Content at any time for any or no reason and with or without notice, in our sole discretion. We do not approve or endorse any Third Party Content, including any product or service advertised or promoted in such Third Party Content and you agree that you access Third Party Content solely at your own risk, including the risk of infecting your computer or computer network with malware, viruses, worms or other computer problems. Third party websites accessed from links on any Website are subject to their own terms and policies, including privacy and data gathering practices.

10. Restricted Use by United States Government

Enphase’s information is provided with and subject to "Restricted Rights." Any use, disclosure or duplication by the U.S. Government is subject to restrictions in accordance with FAR 52.227-14 and DFAR 252.227-7013, et seq., or their successors. Use of Enphase's information by the U.S. Government constitutes acknowledgement of Enphase's sole proprietary rights in them.

11. Security

Security is a high priority for Enphase, and we make reasonable efforts to protect your Account. However, no company, including Enphase, can fully eliminate security risks connected to handling data on the Internet and you acknowledge, understand and agree that we cannot and do not guarantee the security of your Content while it is transmitted over the Internet or stored on our Services.

12. Security-related Software Support

Security-related software updates for embedded software in our hardware products is available for the duration of the applicable Enphase Warranty.  It is generally necessary for your system to be internet-connected in order for you to receive these security-related software updates.

Security-related software updates for our mobile and web applications (including Enphase App, Enphase Installer App, and our web-based monitoring service) are generally included in future versions of such applications, and we do not support such updates to an existing release.  We provide new versions of these applications either live (in the case of web-based tools) or through mobile stores (for example the Google Play or Apple stores).

You agree that Enphase is not liable for any harm which would not have occurred (or would have been less likely to occur) had you updated/used the latest version of Enphase’s embedded software, mobile application, or web-based tools.

13. Indemnity

You agree to indemnify and hold Enphase, our affiliates, officers, employees, agents, partners and other users, harmless from and against any and all loss, cost (including attorneys’ fees), liability, damage, and expense arising from or relating to any claim or demand made by any third party (including other users) arising out of or related to (i) your use of any of the Websites, Services, or Website Content, your violation of these Terms, or your violation of any rights of any third party or (ii) Your Content.

14. Release

To the extent permitted under applicable law, you hereby release Enphase from any liability related to: (i) any incorrect or inaccurate Website Content, whether caused by any user of any Service or Website or by any of the equipment or programming associated with or utilized in the Services or in the provision of the Websites; (ii) the conduct, whether online or offline, of any user of any Service or Website; (iii) any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or Website Content on account of technical problems or traffic congestion on the Internet or at any Website, or combination thereof, including injury or damage to any person’s computer related to or resulting from participating or downloading materials in connection with the Services or Websites; (iv) any loss or damage caused by or in reliance upon any Website Content or content transmitted by and to users, or any interactions between users of any Service or Website, whether online or offline; and (v) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any Website, Service, or user communication.

If you are a California resident, you hereby waive California Civil Code Section 1542, which states: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."

15. Copyright Policy

It is our policy to remove, or disable access to, material that infringes any copyright after we have been notified by the copyright owner or the copyright owner’s legal agent. If you believe that your work has been copied and posted on any Website or made available through the Services in any way that constitutes copyright infringement, please see the instructions at enphase.com/dmca.

16. Changes

These Terms are subject to occasional revision, and if Enphase makes any substantial changes to these Terms, we will notify you by prominently posting notice of the changes on the Websites or sending you an e-mail to the address that you provided for your Account. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on the Websites. These changes will be effective immediately for new users of the Websites or Services. If you do not agree to the changes, you must cease your use of the Websites and Services. By using any of the Websites or Services, you agree to be bound by any such changes and, therefore, you should periodically visit the Websites to examine the then-current Terms. Please note that at all times you are responsible for updating any e-mail address that you have provided to us for your Account. If the e-mail address you have provided to us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.

17. Arbitration Agreement

Applicability of Arbitration Agreement. Any dispute, claim, or controversy arising from or relating to, these Terms or your access or use of the Websites or the Services, shall be submitted to mandatory, final, and binding arbitration, rather than in court, except that (i) you may assert claims in small claims court if your claims qualify; and (ii) you or Enphase may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).

Arbitration Rules and Forum. For any dispute, claim, or controversy with Enphase in connection with the Websites or the Services, you shall first contact Enphase at legal@enphaseenergy.com and attempt to resolve the dispute with us informally. If the dispute has not been resolved after sixty (60) days, both parties shall resolve such dispute through binding arbitration under the Optional Expedited Arbitration Procedures then in effect for the Judicial Arbitration and Mediation Services (“JAMS”). JAMS may be contacted at www.jamsadr.com. The existence, content and result of the arbitration shall be held in confidence by all participants. The arbitration shall be conducted by a single arbitrator selected by agreement of the parties or, failing such agreement, appointed in accordance with the JAMS rules. The arbitration shall be conducted in English and in Santa Clara County, California. If JAMS is not available to arbitrate, the parties shall select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, Enphase will pay them for you. In addition, Enphase shall reimburse all such JAMS’s filing, administrative, hearing and/or other fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The arbitrator shall have exclusive authority to (i) determine the scope and enforceability of this Arbitration Agreement, and (ii) resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of the parties. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and these Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon the you and Enphase.

Waiver of Jury Trial. YOU AND ENPHASE HEREBY WAIVE ANY CONSTITUTIONAL, STATUTORY, OR OTHER LEGAL RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Enphase are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in sections above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

Waiver of Class or Other Non-Individualized Relief. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS; ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE INDIVIDUAL CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER INDIVIDUAL. If a decision is issued stating that applicable law precludes enforcement of any of this subsection’s limitations as to a given claim for relief, then such claim must be severed from the arbitration and brought into the State or Federal Courts located in San Francisco, California. All other claims shall be arbitrated.

30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to Enphase Energy, Inc., 47281 Bayside Parkway, Fremont, California, 94538, attention: General Counsel, within thirty (30) days after first becoming subject to this Arbitration Agreement. You may also opt-out of the provisions of this Arbitration Agreement by sending written notice of your decision to the following email address: legal@enphaseenergy.com. Your notice must include your name and address, and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

Severability. Except as provided above, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Terms shall continue in full force and effect.

Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Enphase.

18. Miscellaneous

These Terms and any action related to these Terms are governed by the laws of the State of California, United States of America, without giving effect to any conflicts of laws principles that would require the application of the law of a different state or jurisdiction. These Terms and any additional terms and conditions presented to you by Enphase on the applicable Website or in connection with the applicable Service, constitute the entire agreement between you and Enphase regarding your use of the Websites and Services. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. As used in these Terms, the word "including" means "including but not limited to." You agree not to export, re-export, or transfer, directly or indirectly, any United States technical data acquired from us, in violation of United States export laws or regulations. Neither the rights nor obligations arising under these Terms are assignable by you, and any such attempted assignment or transfer shall be void and without effect. We may assign this Agreement without restriction.

19. Important information for South Australian and Western Australian homeowners

Under the new standards issued by the Department of Energy and Mining, Government of South Australia and the relevant regulatory authorities in Western Australia (including but not limited to Energy Policy WA (each being “Technical Regulator”), generating systems connecting to the South Australian or Western Australian distribution network (as applicable) must be capable of being remotely disconnected and reconnected by an agent registered with the Technical Regulator (such agent being a “Relevant Agent”, and such new standards being the “Remote Connectivity Standards”). Under the Remote Connectivity Standards, if you are: (i) located in an area; and (ii) own and operate a PV System to which the Remote Connectivity Standards apply, you must appoint a Relevant Agent to manage the requirements under the Remote Connectivity Standards.

South Australia : By using Enphase Products as part of your system, and to the extent that the Remote Connectivity standards apply, you:

(a) agree to appoint Enphase Energy Australia as your Relevant Agent.

(b) comply with your obligations as an owner or operator of an electricity generating plant, under the Remote Connectivity Standards.

(c) acknowledge that the plant must be capable of being remotely disconnected from, and reconnected to, the relevant distribution network by a relevant agent.

(d) acknowledge I am responsible for appointing a relevant agent who may remotely disconnect and reconnect the solar generation plant from the distribution network.

(e) authorise Enphase Energy Australia (acting as your Relevant Agent) to remotely disconnect and reconnect the solar generation plant from the distribution network using Enphase’s Envoy capability in circumstances where you are lawfully directed to disconnect or reconnect the plant, by the Technical Regulator.

(f) authorise Enphase Energy Australia (acting as your Relevant Agent) to dynamically change your export limit.

(g) acknowledge that, if you cease to be the owner/operator of the PV System, you must advise Enphase Energy Australia as soon as practicable and, in any case, no later than seven (7) days after I cease to be the owner/operator of the PV System.

(h) acknowledge that you may withdraw this authorisation by providing written notice to us, in which case you will be responsible for authorising another Relevant Agent.

(i) acknowledge and agree that Enphase Energy Australia may share any data with regulatory authorities, including the Technical Regulator, to the extent necessary to comply with the Technical Regulator’s instruction for such data.

You further acknowledge and agree that Enphase Energy Australia may share your data with a third-party service provider, GreenSync Pty Ltd (“GreenSync”) which assists Enphase Energy Australia with its responsibilities as Relevant Agent. To this end, you acknowledge and agree that:

1. GreenSync Pty Ltd will have the right to collect:

· personal information including information about your device and location (including postcode and NMI)

· data streams associated with your energy devices or assets, at 1 – 300 second intervals

for the purposes of your registration and use of the deX platform, and enabling any related communications; and

2. you have read and agree to GreenSync’s privacy policy available at dex.energy/privacy-policy, which details GreenSync’s use, and protection of any personal information collected from you as described in 1. above.

Western Australia : To maintain the stability of the electricity system and support the continued installation of rooftop solar, the WA State Government is introducing Emergency Solar Management. This is the capability to remotely turn off (and on again) new/upgraded residential rooftop solar systems with an inverter capacity of 5kW or less. This can be achieved in two ways – API cloud solution or metering solution. By using Enphase Products as part of your system, and to the extent that the Remote Connectivity standards apply, you agree to make your system available to Synergy for the purposes of Emergency Solar Management. Homeowners are responsible for ensuring that their systems can be remotely managed, in line with the terms of their DEBS agreement with Synergy. Households should discuss the emergency solar management requirements with their chosen solar installer and can also find more information at synergy.net.au/global/dpv-management.

Questions or Concerns

If you have any questions or concerns regarding these Terms, please contact support.