Centro raccolta documenti
Schede tecniche, documenti informativi, certificati e altro.
What’s new
For installers in countries with Enphase Home Energy Management:
1. Added new devices to the Devices page
On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.
New device details for EV chargers and heat pumps
2. Added consumption data for heat pumps and EV chargers in the Graph view
In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.
New device consumption data in the Graph view
3. Added consumption data for heat pumps and EV chargers to the Reports page
On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.
New device reports in the Reports section
4. Added new system statuses to indicate new device errors
Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.
• IQ Energy Router Not Reporting
• IQ ER EVSE Not Reporting
• Heat Pump Not Reporting
• Heat Pump Error
What’s fixed
1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.
2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.
What’s new
For all installers:
1. Added ability to reverse the polarity of Storage CTs
Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.
2. Added the ability to make a few reports available immediately under the Reports section
Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:
· IQ Relay Self-Test Report
· Grid Profile Settings Report
· Microinverter Routine Test Report
For installers in the United States, Puerto Rico, and Canada:
The following products and their respective SKUs have been made eligible for labor reimbursement.
S. No. | Product | SKU |
---|---|---|
1 | IQ Combiner 5 | X-IQ-AM1-240-5 |
2 | IQ Combiner 5C | X-IQ-AM1-240-5C |
3 | IQ System Controller 3 | SC200D111C240US01 |
4 | IQ System Controller 3G | SC200G111C240US01 |
5 | IQ Battery 5 | IQBATTERY-5P-1P-NA |
6 | IQ Combiner 4 | X-IQ-AM1-240-4 |
7 | IQ Combiner 4C | X-IQ-AM1-240-4C |
8 | IQ Combiner 4 | X2-IQ-AM1-240-4 |
9 | IQ Combiner 4C | X2-IQ-AM1-240-4C |
What’s fixed
1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.
2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.
3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.
4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.
5. Updated Production CT health check logic to check for existing system status to provide recommendations.
What’s new
For installers in North America:
-
New informational pop-up about IQ Battery 3T/10T wiring
We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.
These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.
The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.
This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.
What’s new
For all installers:
-
Added Service Manager link within the Installer Portal for easy access to a system
Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.
-
Added ability to set Dark Mode and remove images within the kiosk view
Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.
Option to enable/disable Dark Mode
Option to remove an image and save
-
Added a new SKU within the Microinverter Routine Test Report
Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.
-
IQ8P-72-2-INT
-
What’s fixed
-
Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.
-
Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.
-
Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.
What’s new
For all installers:
-
Added third-party storage device details in the System Details menu
We have added an option for installers to add details of third-party storage devices if used along with Enphase components.
Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.
What’s fixed
For all installers:
-
We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.
-
Improved app performance and other bug fixes.
This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.
What’s new
For all installers:
-
Informing installers in case of multiple polarity reversal attempts for the same system
Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.
-
Added capability for installer company administrators to specify job roles at the time of new user creation
At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.
-
Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard
We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.
Option to enable or disable the installer name and logo:
Example of the kiosk interface when the installer name and logo are disabled:
-
Allowed access to view kiosks created by other users within the same company
Installer users will now be able to view kiosks created by other users belonging to the same company.
Bug fixes
-
Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.
-
Resolved language discrepancies for the reports section in French locale.
-
Renamed the System Configurator in the Quick Access section to System builder.
-
Added the Status Since column to the Fleet Status tab in the Fleet dashboard.
What’s new
For all installers:
-
Added best practices for Zigbee site layout (applicable for IQ Battery 3/3T, 10/10T)
The app now provides recommendations for adding range extenders to an Enphase Energy System. Following these best practices can help reduce installation and troubleshooting times.
-
Added a reminder for breaker size details (applicable for IQ Battery 5P in North America)
We have added a reminder to installers if breaker size details have not been added, and provided guidance on how to add the necessary details.
For installers in Europe:
-
Added voltage checks
The Enphase Installer App will automatically check the voltage for all phases and show an error if the voltage is outside normal operating values (less than 20 V, or greater than 300 V) when using expert mode to enable the meters.
-
Added battery configuration check
The app will now restrict adding an AC Battery and an IQ Battery in the same system.
-
Training requirement for commissioning
The Enphase Installer App will block commissioning if the respective training is not completed for:
-
Grid-tied storage systems in the U.K.
-
Systems with an IQ Energy Router or IQ Energy Router+
-
What’s fixed
For all installers:
-
Improved the performance of the Provisioning step in the app.
-
Fixed an issue where installers were blocked for not completing the IQ Battery oversubscription step in systems with M Series Microinverters.
-
Improved app performance and implemented other bug fixes.
What’s new
For all installers:
-
Added Status Since column to the Fleet dashboard
We have included a new column, Status Since, on the Fleet Overview page of the Fleet dashboard. This column provides the date and time that the Status column last changed.
What’s fixed
For all installers:
-
Resolved language discrepancies for homeowner email communications. Emails are now sent using the language chosen by the homeowner when setting up the account.
-
Corrected syncing of Spanish training courses between Enphase University and the Enphase Installer Portal to ensure they count towards commissioning requirements.
-
Fixed the user preference to maintain the preferred view of the Systems page when the user navigates from the new Fleet dashboard to the classic view.
-
Eliminated the bug associated with the display of grayed-out microinverters producing power in the Array view.
-
Added special characters when searching for an authorized subcontractor email.
-
Updated wording on the New User Registration page to reduce confusion for installer companies planning on installing Enphase Energy Systems so that the Installer role is assigned and they can properly commission systems.
-
Resolved issues when logged-out users attempt to accept or reject consumption data requests on the Dashboard page.
-
Fixed the issue for sites with cellular modems inaccurately displaying as Retired on the Devices page, despite the modems remaining active with the sites’ gateways.
-
Corrected the PLC Noise Detection graph to show correct PLC noise levels.
-
Removed the Reserve SoC setpoint on the Systems page for systems that have a battery but do not have an IQ System Controller.
What’s new
For all Enphase installers:
-
Moved the Replace IQ Gateway feature under Support to the Request return and Install replacement menu within a specific site under Systems
To simplify and streamline the replacement process, users can now only initiate the return of an IQ Gateway by scrolling to the bottom of the page of a particular site on the Systems page, and tapping on the Request return and Install replacement button followed by tapping Replace IQ Gateway. For more detailed instructions, please refer to the Self-service return and replacement technical brief.
-
Added an option to change Consumption Meter location after the meter is enabled
For sites where a consumption meter has already been enabled, changing the location (Load Only or Load with Solar) is now possible and can be completed on the Meter Configuration page.
-
Added an option to choose which IQ Gateway is connected to certain storage devices
For sites that contain multiple IQ Gateways, it is now possible on the Devices & Array page to easily configure which storage/backup devices (such as IQ System Controllers, IQ Batteries, and IQ Load Controllers) are connected to each IQ Gateway.
-
Added confirmation for Permission to Operate
To complete the Functional Validation step, installers must now indicate whether they have received a permit to operate from the utility.
For Enphase installers in Europe:
-
Added a walkthrough to configure an IQ Relay
A step-by-step guide is now available within the Enphase Installer App when the IQ Relay is in the Open state.
What’s fixed
For all Enphase installers:
-
Prevented Auxiliary Contact Validation and Functional Validation if the production and consumption meters are enabled through the Enphase Installer Portal but not enabled on the Enphase Installer App.
-
Fixed an issue where the homeowner walkthrough is marked as completed when an IQ System Controller or IQ Battery is added to an existing PV-only system.
-
Fixed commissioning discrepancies for systems with multiple IQ Gateways by making the steps completed on one IQ Gateway visible to the second IQ Gateway.
-
Fixed an issue where the phase details of an IQ Battery were not sent to the IQ Gateway during provisioning.
What’s new
-
[North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.
-
[Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.
-
[Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.
-
To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.
What’s fixed
-
Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.
-
Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.
-
Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.
-
Other bugs and security fixes.
What’s new
For all installers:
1. Moved the Authorized Subcontractor field for all installers
The field to add an authorized subcontractor and share a system with another company was previously difficult to find. This field, along with a highlighted tooltip box, is now more accessible to all installers.
2. Reduced number of Grid Profiles based on site specification
We reduced the number of displayed Grid Profiles to reduce confusion on the Settings and Activations pages. Installers will now only see applicable Grid Profiles based on site characteristics.
Grid Profile changes on the Settings page:
Grid Profile changes on the Activations page:
3. Added IQ Relay SKU on the Devices page
A new Sku field is visible for IQ Relays on the Devices page, which displays the corresponding SKU for the device.
4. Added historical information for cellular modem devices
The Enphase Installer Portal now maintains data associated with cellular modems on the Devices page and preserves historical records.
For installers in Thailand:
1. Added a Microinverter Routine Test report
Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. Previously, this was done manually by the form provided by the MEA. Installers can now navigate to the Generate Reports section for an individual site to generate the report for the following microinverters in a system:
-
IQ7-60-2-INT
-
IQ7PLUS-72-2-INT
-
IQ7A-72-2-INT
What’s fixed
For all installers:
1. Fixed the inconsistent menu bar across all pages in the Enphase Installer Portal.
2. Expanded the Labor Protection Program (LPP) to include IQ7+ Microinverters.
3. Added tooltips to the System Diagnostics page.
4. Fixed the inconsistent device tree in the System dashboard.
For installers in Germany:
1. Updated the phone number for Enphase Support to +49 7618 878 9033 throughout the Enphase Installer Portal.
What's new?
For all installers:
-
Improved visibility of system access requests
The functionality to request access to a customer’s system is now visible on the Account drop-down menu. By selecting Request System Access, installers can send a link that allows the customer to provide access to their system. Installers no longer need to contact Enphase Support for access.
For installers in Brazil:
-
Introduced the Enphase Installer Network in Brazil
Our installers in Brazil now have access to the Enphase Installer Network (EIN). The EIN is our trusted network of installers who deliver exceptional homeowner experiences using Enphase products. The appropriate terminology and translations in Brazil are reflected in the EIN dashboard.
What's fixed?
For all installers:
-
Extended the time to claim a labor reimbursement to three months from the date of an RMA submission, if the RMA is submitted within two years of device activation.
-
Updated error messages throughout the Enphase Installer Portal based on localization.
-
Improved the titles of installer-generated reports.
-
Added the Power off by Command status for systems with IQ8 Microinverters.
For installers in Thailand:
-
Removed the State field on the registration page.
For installers in Spain:
-
Fixed the Service Area form.
For installers in Netherlands:
-
The Chamber of Commerce Number is no longer a mandatory field.
What’s new
-
Integrated a Connect/Disconnect button on the site status screen
The site status screen now includes a button for convenient connection and disconnection from an IQ Gateway using AP mode.
-
Automated device scan and troubleshooting
When an installer attempts provisioning, a device scan check is now performed. If any devices remain unscanned, the system will display the details of those devices. The installer will then have the option to proceed and complete the missing device scans.
-
Introduced a troubleshooting guide for mobile device connectivity issues in AP Mode
A step-by-step troubleshooting guide has been added for situations where a mobile device encounters difficulty connecting to an IQ Gateway in AP mode.
-
Simplified Grid Profile selection
The Enphase Installer App now includes an automatic selection feature for the recommended Grid Profile based on the site location after IQ Gateway scanning. This eliminates the need to manually select the profile from a screen. If the recommended Grid Profile is not available, the app will automatically choose the default Grid Profile and bypass the selection screen.
-
Improved reliability for Functional Validation
Functional Validation can now be performed even in cases where microinverters are not generating power and the meter was previously enabled through the Enphase Installer Platform. A warning message is now displayed to ensure proper installation of the meter.
-
Added an automated polarity verification check
The Enphase Installer App will automatically verify polarity of the production meter when selecting the “I am an expert” option. If a polarity error is detected, a message will alert the user. The Enphase Installer app will show a warning indicating no production if the production value is less than 10 watts.
-
Added an option to indicate 3rd party storage devices on a site
For Enphase systems that include 3rd party battery devices, they can not be added to the System details screen in Step 1. Note : Enphase does not recommend mixing third party storage with Enphase energy system. It may impact the operation.
What’s fixed
-
Corrected the display readings’ polarity when the meter was flipped.
-
Addressed the prompts related to replacing an IQ Gateway in the Enphase Installer App.
-
Fixed errors encountered during the IQ Gateway software update process.
-
Resolved login failure issues reported by certain installers.
-
Enhanced the optional IQ Gateway software update process by providing additional information.
-
Added more messaging for retiring or replacing an IQ System Controller.
What's new?
1. Improved Accessibility to Gateway Page for Power Production Control
When the system status indicates a power production issue due to a command, users will be shown a tooltip message that directs them to the IQ Gateway page in the Devices tab, allowing them to easily turn on power production themselves by clicking on the provided link.
What's fixed?
1. Disabled registering a new account when a user signs up using an email address already in the system.
2. Updated the link when clicking on a System Name in the Fleet Dashboard activation widget to now redirect to the Activation page.
3. Fixed translations in the French email template and throughout the Enphase Installer Portal settings page.
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below
To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.
What’s new for Ensemble Installer Toolkit users only
-
The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.
Bug Fixes
-
Fixed the issue where the Installer Toolkit app was crashing when the site was created.
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below
To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.
What’s new for all ITK users
-
Updates to Envoy Connectivity
-
The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
-
When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
-
-
Homeowner Walkthrough Checklist
-
We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
-
What’s new for Ensemble ITK users only
Provisioning improvements
-
You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower.
-
You can no longer provide a system without Bluetooth permissions set and turned on.
-
If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.
-
If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.
What’s fixed
-
The correct Enphase support phone number is now shown for French Toolkit users.
-
Envoy updates are no longer stalled from insufficient file size or system timeout.
-
For Android users, you can now enable meters while connected to Envoy via Wi-Fi.
-
Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.
-
You can now refresh the network list if there are no networks available to select from the dropdown.
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below
Features now available for all Toolkit App-users
-
As a certified installer, you will now be able to:
-
Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)
-
Restore retired microinverters on the site
-
-
There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
-
Features available to Ensemble users
-
As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
-
Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
-
Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
-
Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.
- The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.
-
When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.
-
For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.
-
For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.
Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.
Bug Fixes
-
Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.
-
Grid profiles will now be auto-downloaded provided the auto-download option is selected.
-
Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.
-
Installer Toolkit will now accept special characters in the first name.
-
Fixed the issue where the street numbers were not being added while entering the street address.
-
‘Enable production meter’ option was provided for installers when the production value was greater than zero.
-
The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.
-
The meter status now automatically updates the post provisioning for iOS users.
-
The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy.
-
Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.
-
The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.
-
Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.
What’s new?
We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.
Enhanced battery report for SGIP purpose
We enhanced battery report to download Battery Report for a custom date range with selected intervals under ‘Reports’ for a given site. This report can be generated for any 7 days range instead of the current report which is generated only for the last 7 days. Also, the report can be generated for different time intervals (5, 15, 30 mins) instead of the irregular interval raw data we are showing today. This is primarily used for SGIP incentive purpose.
-
Select ‘Start Date’ and ‘End Date’ for which report must be generated
-
The system will not allow to select more than 7 days
-
Select the time interval between each record (i.e., 5, 15 and 30 mins) with 5 mins as default.
-
Once you click on ‘Submit’, report is generated with below columns
-
Created Date
-
Encharge Serial Number
-
Power (W)
-
Energy (kWh)
-
State of Charge (%)
-
Array Builder Improvements
The below array builder improvements are added based on requests received.
-
Ability to select part of array or group of arrays by dragging or by holding shift – to move/rotate the selected piece together.
-
Rotating 360 degree shall move back microinverter to original position. Currently, some offset is observed.
-
Improve performance on auto-advance functionality
-
Improve performance of adding 5000 modules at a time
-
Array name to support numbers that start with ‘0’
-
Retain background image when it is zoomed in and out withing array builder
New system dashboard for Ensemble users
We revamped complete system dashboard with some advanced features. This system dashboard is available only for sites with Enphase storage system. Below are the changes we brought for you.
-
Enhanced UI and navigation
-
Better filtering options. Device filters on left vertical section maintains system hierarchy based on available devices and act as global filter for all the applicable tabs. Parameter filters specific to each tab.
-
Device status and summary info is readily available in device filter section without moving between tabs.
-
The middle layout represents the actual dashboard data which changes with filters. The UI is enhanced for this section.
-
The table layout which used across different sections in dashboard has been made very compact to access lot of info at a time.
-
Many features like locking columns, resizing columns, column level search, sorting, filtering, and scrolling are added.
-
Graphs with multiple devices and parameters are added as part of device data.
-
Site search within dashboard
-
High resolution data - Zooming options, time filtering based on system time zone and scaling x-axis gap proportional to system downtime are added.
Enhanced Enlighten Manager dashboard
-
We introduced Service Requests widget on Enlighten Manager dashboard. Now you can view the aggregated count of status of all the service request made by you to Enphase on Enlighten Manager dashboard.
-
Now you can provide the feedback to us by using Enlighten manager and share specific comments through feedback button on Enlighten Manager site in mobile.
We have introduced a new financing providers section for you to select/fill the providers you have support so that we can show it to homeowners. You can select multiple financing providers options.
You can now download 7 days battery report (with 15 min interval) from SGIP application dashboard with one click once application moved status to Incentive Claim Form (ICF) stage.
What’s new?
We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:
Faster commissioning with remote Envoy upgrades
Our new remote Envoy software upgrade allows you to commission Enphase Storage faster for new installations via the Enlighten Manager. Follow these steps below to upgrade your Envoy software:
-
In Enlighten Manager, create a system instance using an Envoy serial number on the activation page.
-
Ensure that the Envoy is connected to Wi-Fi or cellular and reports successfully to Enlighten.
-
In the Envoy section of the interface, select the microinverter type from the SKU dropdown.
-
Enable the ‘Does this site have storage?’ check box.
-
Click Upgrade Envoy to initiate the upgrade.
Pre-Commissioning Permit dates in activation flow
This feature will allow you to capture all pre-commissioning dates within Enlighten Manager activation pages before you visit the homeowner site for commissioning.
Capture the following information during system set-up.
-
Contract signed date
-
Permit AHJ
-
Permit Application date
-
Permit approval date
-
Hardware Installation (begin) date
Note: If the dates are different for solar and storage, that should be by checking "Solar and Storage dates are different.”
Re-designed Installer registration page:
The Enlighten Registration page is being updated to make the available options clearer. In a case where the name/address of the company matches an existing company, a warning will be shown asking the user to reach out to their admin for resolution. Also, registration will now be done via a verification code rather than an activation link.
Array bug fixes addressed in this release
We received complaints about the new array builder and the following bugs were fixed.
-
Array builder does not open in Firefox browser
-
Array builder does not get saved for large commercial systems
-
Array builder does not get saved for D380 microinverters
-
Arrays get dislocated/disappeared when users try to select module to assign microinverters
-
Array builder does not get saved once serial numbers are scanned through ITK
-
Array builder doesn’t allow to create array with more than 1000 microinverters
-
Array builder throws channel id in use error when saved
-
Array builder throws check your internet connection error when saved
-
Array in array view disappears when zoomed in or out
-
Array builder allows serial numbers from other systems as well
In addition we also added a few additional features
-
Once a microinverter scanning is done, it is auto advanced to the next module
-
’Add new array’ can be done even from left menu under array section
-
When a new array is created it gets highlighted and other arrays gets faded
-
Retired microinverters are not listed in microinverters section
-
Left menu section is kept open while microinverters are being assigned to an array
-
Added an option to undo/redo changes
-
Microinverters are sorted in order of scanning by default and choice is given to sort alphabetically
-
Ability to select part of subarray by holding shift key and move it together
What’s new?
We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:
Faster commissioning with remote upgrades
The new remote Envoy software upgrade allows you to commission Enphase Storage faster for retrofit sites via the Enlighten Manager. Follow these steps to upgrade Envoy software:
-
In the Enlighten Manager, open the activation page for a retrofit site.
-
In the Envoy section, select the microinverter type from the Microinverter SKU dropdown.
-
Enable the ‘Does this site have storage?’ check box.
-
Click Upgrade Envoy to initiate the upgrade.
Features for hassle-free installations
We’ve just released Installer Toolkit version 3.0.14 with amazing new features:
-
For all installers
-
Provides important events or updates through a banner when you log in to the app. You can access banners from the notices section on the support screen.
-
Allows you to enter network details manually when the Envoy does not identify a new network.
-
Auto-fills address based on the street name you enter.
-
Scans devices more accurately with an improved scanning algorithm.
-
Ensures successful device provisioning by first updating the Envoy software and then enabling the ‘Start provisioning devices’ button.
-
Re-directs homeowners to the Enlighten app when they try to login to the Installer Toolkit.
-
Customizes the app size by downloading the right Envoy software for your location.
-
-
For Enphase Storage installers
Meter Wizard enhancements
-
PV’s turn-on timer is configurable based on grid profile.
-
Additional diagrams that assist installers in re-wiring a faulty CT connection.
-
Alert that warns you not to place the consumption CT on the load side of Enpower.
-
Visit https://community.enphase.com/s/article/Enphase-Installer-Toolkit-ITK-Release-Notes-3-0-14 for detailed release notes.
New features for homeowners
Four new features that make Enphase Storage simple and easy to use for homeowners.
-
Text message notifications
Homeowners will receive alerts via text message when the grid goes down or comes back up. That means that they can swing into action just in time to ensure Enphase Storage does not run out on them.
-
Enhanced app menu
The Enlighten Menu has a new tile layout that helps homeowners find what they need quickly. We've also simplified the navigation by reducing the options under each menu item.
-
Battery prioritization
During peak hours, homeowners can now prioritize the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by the home gets exported to the grid.
-
Redesigned email notifications
New emails notify homeowners of a system error or alert and a lot more. They get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.