(a) Store Credit can be redeemed for goods and/or services at https://enphase.com/en-au/store only. Store Credit cannot be used for any other products on the Enphase Store apart from those listed in the ‘Merchandise’ tab..
(b) Store Credit is valid for 12 months from the date it is issued. Any unused Store Credit will not be redeemable after 12 months. The validity date cannot be extended.
(c) Once Store Credit has been issued, the value cannot be changed to a cash refund. For the avoidance of doubt, the Store Credit is issued to you at Enphase’s discretion as a benefit that forms part of Enphase’s marketing campaign. It cannot be exchanged or redeemed for cash. Goods and/or services purchased using redeemed Store Credits are not subject to Enphase’s returns or cancellation policies.
(d) Store Credit does not accrue interest.
(e) Store Credit can only be used on orders associated with your original account or email address. Store credit cannot be transferred to another person or account.
(f) Enphase will not be responsible for any lost or misappropriated Store Credit.
(g) If the value of your purchase is less than the value of the Store Credit, your spend will be deducted and the remaining balance can be redeemed when you next make a purchase. Purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the balance due.
(h) If an order made using Store Credit is cancelled or returned, the portion of the purchase attributable to the store credit will, at Enphase’s discretion, be restored to your account only, and not refunded as cash.
(i) We reserve the right to correct the balance of your store credit if we believe that a clerical or account error has occurred.