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Enphase App release notes (24.3.2)
July 4, 2024

What’s new

For Enphase App users in the United Kingdom with an IQ Battery:

  1. New feature to discharge the energy stored in the IQ Battery to the grid

    You can now schedule your battery to discharge to the grid, allowing you to benefit from high energy export rates.

    To enable battery discharging:

    a. Go to Menu > Settings in the Enphase App.

    b. Select Battery.

    c. Turn on the Discharge battery to the grid toggle, then set your desired start and end times.

    Find more detailed instructions in this Enphase Support article.

    Battery discharge screenshot

     

For Enphase App users in Belgium and the Netherlands:

  1. Launched new Savings system profile featuring AI-powered support for Dynamic Tariff and Time of Use rates

    You can now further minimize your electricity bill by using the new AI-powered Savings profile that supports Dynamic Tariff and Time of Use rates.

    To enable the new Savings profile:

    AI powered savings profiles

    a. Set your electricity rates by navigating to Menu > Settings > Electricity Rate.

    Activating AI powered savings profile image

    b. Then, activate the AI-powered Savings profile by navigating to Menu > Settings > Profile.

    For more details, refer to these guides for homes in Belgium or homes in the Netherlands

Enphase App release notes (24.2.1)
May 7, 2024

What’s new

For Enphase App users in California:

  1. To simplify choosing the right rate plan on the Electricity Rate page, we now show only applicable rates based on system connection type—i.e. NEM 1.0/2.0 (net metering) or NEM 3.0/NBT (net billing).

What’s fixed

  1. Resolved issues related to Storm Guard activation during active storm alerts.

  2. Fixed issues linked to Charge Battery from the Grid not working for a few multi-gateway sites.

Enphase Installer Portal release notes (24.2.0)
March 13, 2024

What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

Enphase Installer Portal release notes (24.2.0) Picture 3

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 4

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

Enphase Installer Portal release notes (24.2.0) Picture 5

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

IQ Energy Router Not Reporting

IQ ER EVSE Not Reporting

Heat Pump Not Reporting

Heat Pump Error

Enphase Installer Portal release notes (24.2.0) Picture 6

 

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

Enphase Installer Portal release notes (24.1.0)
February 9, 2024

What’s new

For all installers:

1. Added ability to reverse the polarity of Storage CTs

Installers can now navigate to the Storage CT page under Devices and click Reverse Polarity to reverse the polarity of the respective Storage CT.

Screen to reverse Storage CT polarity

 

2. Added the ability to make a few reports available immediately under the Reports section

Previously, users had to wait 24 hours for enough data to be collected to prepare a report. In this release, we have added the ability to make the below reports available immediately without waiting 24 hours:

· IQ Relay Self-Test Report

· Grid Profile Settings Report

· Microinverter Routine Test Report

Ability to make a few reports available immediately under the ‘Reports’ section

For installers in the United States, Puerto Rico, and Canada:

The following products and their respective SKUs have been made eligible for labor reimbursement.

S. No. Product SKU
1 IQ Combiner 5 X-IQ-AM1-240-5
2 IQ Combiner 5C X-IQ-AM1-240-5C
3 IQ System Controller 3 SC200D111C240US01
4 IQ System Controller 3G SC200G111C240US01
5 IQ Battery 5P IQBATTERY-5P-1P-NA
6 IQ Combiner 4 X-IQ-AM1-240-4
7 IQ Combiner 4C X-IQ-AM1-240-4C
8 IQ Combiner 4 X2-IQ-AM1-240-4
9 IQ Combiner 4C X2-IQ-AM1-240-4C

What’s fixed

1. Fixed the issue of users not being able to select a device from search results in the Install Replacement section.

2. Fixed the issue of not showing System Controller Issue and Battery Issue system statuses in the System List.

3. Fixed the issue of showing non-relevant devices under the Devices tab of the system. Only those devices which are present in the system and reporting to the Enphase Cloud will be displayed to end users. The Devices tab will also consist of devices that had reported at least once for that particular system.

4. Relaxed the Array Builder validations so that both arrays can be built on the Array Builder for sites with both IQ8 Microinverters and other models of microinverters.

5. Updated Production CT health check logic to check for existing system status to provide recommendations.

Enphase App release notes (24.1.0)
February 9, 2024

What’s new

For all Enphase App users with microinverters:

  1. Notification when microinverters in your system do not report

    Whenever some of the microinverters in your system are not reporting, we will notify you via email, text message, or push message based on your notification preferences. This notification will be gradually rolled out to all users.

    To adjust your notification preferences, navigate to Menu > Account > My Notifications.

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. Additional details for IQ EV Charger on Live Vitals page 

    You can now see live Voltage and Current details for your IQ EV Charger, along with its live Power consumption, on the Live Vitals page.

    Details for IQ EV Charger on Live Vitals page

  2. Added IQ EV Charger energy consumption on the Energy page

    In the Day view on the Energy page graph, you can now see a breakdown of energy consumption between your IQ EV Charger and the rest of the household. This breakdown is shown in the pop-up when you hover on the graph.

    IQ EV Charger energy consumption on the Energy page

  3. Added IQ EV Charger energy consumption for custom periods

    You can now view details of your IQ EV Charger’s energy consumption for custom periods on the Energy page.

    IQ EV Charger energy consumption for custom periods

 

What’s fixed

  1. Fixed the issue of not displaying Last reported date for some devices.

  2. Fixed the issue of displaying erroneous battery charge and gateway connectivity events in Event History.

Enphase Installer App release notes (3.34.2)
January 8, 2024

What’s new

For installers in North America:

  1. New informational pop-up about IQ Battery 3T/10T wiring

    We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.

    These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.

    The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.

    added a new informational popup about the wiring of IQ Battery 3T/10T

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

Enphase Installer Portal release notes (23.9.0)
December 26, 2023

What’s new

For all installers:

  1. Added Service Manager link within the Installer Portal for easy access to a system

    Installers can now navigate to a system within the Service Manager from the Installer Portal as a logged-in user by clicking Service Manager within the system view.

    Service Manager Link within the Installer Portal

     

  2. Added ability to set Dark Mode and remove images within the kiosk view

    Installers can now set Dark Mode within the kiosk view as well as delete any uploaded images.

    ability to set Dark Mode and Remove Images within the Kiosk view 

    Option to enable/disable Dark Mode

     Option to remove the image and save 

    Option to remove an image and save

  3. Added a new SKU within the Microinverter Routine Test Report

    Installers in Thailand need to generate a routine test report for the MEA and submit it to the local utilities for interconnection agreements. In previous releases, we added the ability for installers—within the reports section for an individual site—to generate a report for the IQ7 Microinverters in a system. In this release, the IQ8P Microinverter below is added to the report.

    • IQ8P-72-2-INT

    Added a new SKU within the Microinverter Routine Test Report

     

What’s fixed

  1. Fixed the issue of Thai fonts not being downloaded correctly within the reports downloaded from the Installer Portal.
  2. Fixed the issue of legacy tariff editor not being available for ACB systems within the System Settings page.
  3. Fixed the issue of wrong device statuses showing up for Wireless Range Extender or device statuses not showing at all.
Enphase Installer App release notes (3.34.1)
December 14, 2023

What’s new

For all installers:  

  1. Added third-party storage device details in the System Details menu

    We have added an option for installers to add details of third-party storage devices if used along with Enphase components. 

    System-details

Note: Enphase recommends using Enphase IQ Batteries along with Enphase microinverters for the best user experience.

What’s fixed

For all installers:  

  1. We have fixed an issue that caused IQ Gateway updates to start and fail multiple times in some conditions.

  2. Improved app performance and other bug fixes.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

IQ Gateway software release notes (7.6.336)
December 8, 2023

IQ Gateway software version 7.6.336 supports IQ7 Series and M Series Microinverters along with IQ Battery 3T/10T and AC Battery for Germany, Belgium, Austria, France, Netherlands, and Switzerland.

  • Gateways supported: IQ Gateway Metered

  • Countries:  Austria, Belgium, France, Germany, Netherlands, Switzerland

  • Microinverters supported: IQ7 Series, M Series, third-party string inverters

  • Batteries supported: IQ Battery 3T/10T, AC Battery

  • Supported system configurations:

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with compatible third-party string inverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and IQ Battery 3T/10T

    • Grid-tied solar and storage systems with IQ7 Series Microinverters, IQ Gateway Metered, and AC Battery

    • Grid-tied solar and storage systems with M Series Microinverters, IQ Gateway Metered, and AC Battery

    #

    Feature

    Description

    1

    Bug fixes

    • Fixes the issue of multiple USB unplugged events observed in the Enphase Installer Portal.

    • Fixes the issue of microinverters, batteries, and other devices not reporting status by improving the Zigbee communication.

    • Fixes the issue of the Battery Management Unit (BMU) shutting down whenever the IQ battery is idle.

    • Fixes the issue of undesirable power consumption (tare loss) by the battery when in idle state.

    • Fixes the issue of IQ Battery maximum state-of-charge (SoC) being limited to 97% instead of 100%.

    • Fixes the issue of Phase Imbalance Management (PIM) getting enabled for single-phase systems.

     

    This release is being deployed via remote software upgrades for all systems.

Enphase Installer Portal release notes (23.8.0)
November 29, 2023

What’s new

For all installers:

  1. Informing installers in case of multiple polarity reversal attempts for the same system

    Installers will now be informed and asked for confirmation if they wish to proceed with the polarity reversal of any meter if the polarity of the same meter was reversed less than 24 hours before. This ensures that polarity reversal is not performed twice unintentionally, resulting in no change in polarity.

    Switch the polarity

     

  2. Added capability for installer company administrators to specify job roles at the time of new user creation

    At the time of new user creation, administrators of installer companies can now specify the job role that the new user has within the installer company. For example, this may include roles such as Project Manager, Marketing/Sales, and Finance.

    adding new user's image account details image

     

  3. Added ability to hide installer name at the time of kiosk creation using the Fleet dashboard

    We have implemented the ability to hide the installer company’s name and logo at the time of kiosk creation using the Fleet dashboard.

    Option to enable or disable the installer name and logo:

    new display profile image

     

    Example of the kiosk interface when the installer name and logo are disabled:

    new display profile image
  4. Allowed access to view kiosks created by other users within the same company

    Installer users will now be able to view kiosks created by other users belonging to the same company.

    access allowed to view kiosks

Bug fixes

  1. Fixed the loss of per-phase consumption and per-phase production curves with IQ Gateway replacement.

  2. Resolved language discrepancies for the reports section in French locale.

  3. Renamed the System Configurator in the Quick Access section to System builder.

  4. Added the Status Since column to the Fleet Status tab in the Fleet dashboard.

Enphase App release notes (23.8.0)
November 29, 2023

What’s new

For Enphase App users in the U.S. and Canada with IQ EV Chargers:

  1. Off-Peak times now displayed on Add-on Schedules page

    You can now view the off-peak charging schedule for charging your EV in the Off-Peak section of the Add-on Schedules page of the app.

    To set add-on schedules for EV charging, navigate to Menu > Settings > EV Charger > Add-on Schedules.

    Off- Peak Schedule displayed under Off-Peak Add-on Schedule

  2. IQ EV Charger details added to Live Vitals

    You can view live data for your IQ EV Charger, such as connection status and the amount of power consumed, on the Live Vitals page.

    To access the page, Navigate to Menu > System > Live Vitals.

    IQ EV charger details in Live Vitals

For systems in the U.K. with an IQ Battery 5P:

  1. Charge battery from the grid feature

    You can charge your batteries from the grid once the IQ Gateway software has been updated to version 8.2.82 or above.

    To access the Charge battery from the grid feature in the app, navigate to Menu > Settings > Battery.

What’s fixed

  1. Resolved issues with Live Status for multi-gateway systems.

  2. Addressed issues with generator on and off notifications.

  3. Updated the Available Power values displayed in the app for systems with an IQ Battery 5P in the U.K.

Enphase Installer Portal release notes (23.7.0)
October 19, 2023

What’s new

For all installers:

  1. Added Status Since column to the Fleet dashboard

    We have included a new column, Status Since, on the Fleet Overview page of the Fleet dashboard. This column provides the date and time that the Status column last changed.

    1

What’s fixed

For all installers:

  1. Resolved language discrepancies for homeowner email communications. Emails are now sent using the language chosen by the homeowner when setting up the account.

  2. Corrected syncing of Spanish training courses between Enphase University and the Enphase Installer Portal to ensure they count towards commissioning requirements.

  3. Fixed the user preference to maintain the preferred view of the Systems page when the user navigates from the new Fleet dashboard to the classic view.

  4. Eliminated the bug associated with the display of grayed-out microinverters producing power in the Array view.

  5. Added special characters when searching for an authorized subcontractor email.

  6. Updated wording on the New User Registration page to reduce confusion for installer companies planning on installing Enphase Energy Systems so that the Installer role is assigned and they can properly commission systems.

  7. Resolved issues when logged-out users attempt to accept or reject consumption data requests on the Dashboard page.

  8. Fixed the issue for sites with cellular modems inaccurately displaying as Retired on the Devices page, despite the modems remaining active with the sites’ gateways.

  9. Corrected the PLC Noise Detection graph to show correct PLC noise levels.

  10. Removed the Reserve SoC setpoint on the Systems page for systems that have a battery but do not have an IQ System Controller.

Enphase App release notes (23.7.0)
October 19, 2023

What’s new

For all Enphase App users:

  1. Introduced a Profile page and redesigned the Battery page

    The Profile page [Menu > Settings > Profile] offers functionality to enable Storm Guard and select one of the three system profiles [Self-Consumption, Savings, and Full Backup].1

    The Battery page [Menu > Settings > Battery] now includes the Charge battery from the grid and Battery shutdown level settings.2

  2. Revamped public view

    The public view allows Enphase Energy System owners to share their system stats with others. We have improved this public view to match the Enphase App's design. The public page can be easily enabled by system owners [Menu > My Information > Create a public page for my system]. Click here to learn more about this feature.

    Picture1
  3. Added a new Owner’s Guide for systems with an IQ Battery 5P

    The new Owner’s Guide is now available for Enphase Energy Systems with an IQ Battery 5P. This guide explains the components of the system and the ways to monitor and manage the system using the Enphase App.

    2

What’s fixed

For all Enphase App users:

  1. Improved messaging for when microinverters exhibit low solar production.

  2. Added events to the Event History section of the app to better communicate when IQ Gateway connectivity is updated or changed.

  3. Fixed the Grid Status indicator on the Status page so users with backup capabilities no longer see the loader.

  4. Resolved the issue where the Reports were not sent to the user after generating.

Enphase Installer App release notes (3.33.0)
October 17, 2023

What’s new

For all Enphase installers:

  1. Moved the Replace IQ Gateway feature under Support to the Request return and Install replacement menu within a specific site under Systems

    To simplify and streamline the replacement process, users can now only initiate the return of an IQ Gateway by scrolling to the bottom of the page of a particular site on the Systems page, and tapping on the Request return and Install replacement button followed by tapping Replace IQ Gateway. For more detailed instructions, please refer to the Self-service return and replacement technical brief.

    Picture

     

  2. Added an option to change Consumption Meter location after the meter is enabled

    For sites where a consumption meter has already been enabled, changing the location (Load Only or Load with Solar) is now possible and can be completed on the Meter Configuration page.

    Meter Configuration

     

  3. Added an option to choose which IQ Gateway is connected to certain storage devices

    For sites that contain multiple IQ Gateways, it is now possible on the Devices & Array page to easily configure which storage/backup devices (such as IQ System Controllers, IQ Batteries, and IQ Load Controllers) are connected to each IQ Gateway.

    Devices and Arrays

     

  4. Added confirmation for Permission to Operate

    To complete the Functional Validation step, installers must now indicate whether they have received a permit to operate from the utility.

    picture3

For Enphase installers in Europe:

  1. Added a walkthrough to configure an IQ Relay

    A step-by-step guide is now available within the Enphase Installer App when the IQ Relay is in the Open state.

    IQ Relay

What’s fixed

For all Enphase installers:

  1. Prevented Auxiliary Contact Validation and Functional Validation if the production and consumption meters are enabled through the Enphase Installer Portal but not enabled on the Enphase Installer App.

  2. Fixed an issue where the homeowner walkthrough is marked as completed when an IQ System Controller or IQ Battery is added to an existing PV-only system.

  3. Fixed commissioning discrepancies for systems with multiple IQ Gateways by making the steps completed on one IQ Gateway visible to the second IQ Gateway.

  4. Fixed an issue where the phase details of an IQ Battery were not sent to the IQ Gateway during provisioning.

Enphase App release notes (mobile 3.8.1)
October 2, 2023

What’s new

For all Enphase App users in North America, Australia, New Zealand, and the United Kingdom:

  1. Introduced capabilities for configuring an IQ Gateway’s Wi-Fi via Bluetooth

For systems that include an IQ Battery 5P, you can now configure the IQ Gateway’s Wi-Fi connection from a mobile device via Bluetooth. This allows for a smoother setup experience.

Enphase Installer App release notes (3.32.0)
September 7, 2023

What’s new

  1. [North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.

    Picture

     

  2. [Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.

  3. [Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.

  4. To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.

What’s fixed

  1. Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.

  2. Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.

  3. Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.

  4. Other bugs and security fixes.

Enphase Installer Portal release notes (23.5.0) 
August 8, 2023

What's new?

For all installers:

  1. Improved visibility of system access requests

    The functionality to request access to a customer’s system is now visible on the Account drop-down menu. By selecting Request System Access, installers can send a link that allows the customer to provide access to their system. Installers no longer need to contact Enphase Support for access.

    2

For installers in Brazil:

  1. Introduced the Enphase Installer Network in Brazil

    Our installers in Brazil now have access to the Enphase Installer Network (EIN). The EIN is our trusted network of installers who deliver exceptional homeowner experiences using Enphase products. The appropriate terminology and translations in Brazil are reflected in the EIN dashboard.

What's fixed?

For all installers:

  1. Extended the time to claim a labor reimbursement to three months from the date of an RMA submission, if the RMA is submitted within two years of device activation.
  2. Updated error messages throughout the Enphase Installer Portal based on localization.
  3. Improved the titles of installer-generated reports.
  4. Added the Power off by Command status for systems with IQ8 Microinverters.

For installers in Thailand:

  1. Removed the State field on the registration page.

For installers in Spain:

  1. Fixed the Service Area form.

For installers in Netherlands:

  1. The Chamber of Commerce Number is no longer a mandatory field.
Enphase App release notes (23.5.0)
August 8, 2023

What’s new

For all Enphase App users:

  1. Panel information on the Devices page

    We now display panel information on the Devices page within the Microinverters section, including Manufacturer, Model, and Power Rating at STC. This information will only be displayed if your installer adds panel information.

    3

For Enphase App users in Australia, Netherlands, Germany, Belgium, Italy, Poland, and the United Kingdom:

  1. Added an Explore section

    Users can now learn more about Enphase products and news in the Explore section of the app. This section can be accessed by navigating to Menu > Explore.

What’s fixed

For all Enphase App users:

  1. Improved app load times.

  2. Fixed inaccurate data displayed on the Live Status page.

  3. Resolved issues associated with changing the system profile for newly installed systems.

  4. Fixed a problem that caused the Enphase App to sometimes open in the wrong default language when it was first launched.

Enphase Installer App release notes (3.31.0)
July 10, 2023

What’s new 

  1. Integrated a Connect/Disconnect button on the site status screen
    The site status screen now includes a button for convenient connection and disconnection from an IQ Gateway using AP mode.
     
    p1p2

  2. Automated device scan and troubleshooting
    When an installer attempts provisioning, a device scan check is now performed. If any devices remain unscanned, the system will display the details of those devices. The installer will then have the option to proceed and complete the missing device scans.

    p3

  3. Introduced a troubleshooting guide for mobile device connectivity issues in AP Mode
    A step-by-step troubleshooting guide has been added for situations where a mobile device encounters difficulty connecting to an IQ Gateway in AP mode.

    a

  4. Simplified Grid Profile selection
    The Enphase Installer App now includes an automatic selection feature for the recommended Grid Profile based on the site location after IQ Gateway scanning. This eliminates the need to manually select the profile from a screen. If the recommended Grid Profile is not available, the app will automatically choose the default Grid Profile and bypass the selection screen.
     

  5. Improved reliability for Functional Validation
    Functional Validation can now be performed even in cases where microinverters are not generating power and the meter was previously enabled through the Enphase Installer Platform. A warning message is now displayed to ensure proper installation of the meter.
     

    p6

     

  6. Added an automated polarity verification check
    The Enphase Installer App will automatically verify polarity of the production meter when selecting the “I am an expert” option. If a polarity error is detected, a message will alert the user. The Enphase Installer app will show a warning indicating no production if the production value is less than 10 watts.
     

  7. Added an option to indicate 3rd party storage devices on a site
    For Enphase systems that include 3rd party battery devices, they can not be added to the System details screen in Step 1. Note : Enphase does not recommend mixing third party storage with Enphase energy system. It may impact the operation.

     

    a

     

What’s fixed 

  1. Corrected the display readings’ polarity when the meter was flipped.

  2. Addressed the prompts related to replacing an IQ Gateway in the Enphase Installer App.

  3. Fixed errors encountered during the IQ Gateway software update process.

  4. Resolved login failure issues reported by certain installers.

  5. Enhanced the optional IQ Gateway software update process by providing additional information.

  6. Added more messaging for retiring or replacing an IQ System Controller.

Enphase Installer Portal release notes (23.4.0)
July 6, 2023

What's new?

1. Improved Accessibility to Gateway Page for Power Production Control

When the system status indicates a power production issue due to a command, users will be shown a tooltip message that directs them to the IQ Gateway page in the Devices tab, allowing them to easily turn on power production themselves by clicking on the provided link.

cvbbn

What's fixed?

1. Disabled registering a new account when a user signs up using an email address already in the system.

2. Updated the link when clicking on a System Name in the Fleet Dashboard activation widget to now redirect to the Activation page.

3. Fixed translations in the French email template and throughout the Enphase Installer Portal settings page.

Enphase App release notes (mobile 3.7.1)
January 27, 2023

What’s new

The following new feature is added in the Enphase App 3.7.1 release:

Ability to delete your account

We’ve introduced a new function that enables you to delete your Enphase account directly from the Enphase App. This offers you the highest degree of control over your account information and protects your privacy. Important things to consider before deleting your account:

  • Deleting your account deactivates the account and removes certain personal information associated with your account.

  • Deleting your account does not remove data related to the Enphase system.

  • Enphase retains some information related to your deactivated account to ensure support and warranty assistance.

  • If you wish to return to the Enphase App, you can reset your password and reactivate your Enphase account.

If you have an Enphase system and you would like to delete your Enphase account:

  1. Tap “Menu” in the navigation bar.

  2. Tap “Account.”

  3. Tap “Delete Account.” You will receive a warning pop-up that prompts you to authenticate your delete action before deleting your account.

Enphase App release notes (server 22.5.0)
October 20, 2022

What’s New

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New Features

  1. Enphase app system tutorials

    We added a new section called "Know Your System" which includes content related to how to use your Enphase app and system.

    To access the tutorials,

    1. Tap on “Menu” in the navigation bar

    2. Select “System” and click on “Know Your System”
      1.png

  2. Electricity Rate changes

    We added more granularity to the start and end times of tariffs. Users can now input their rate plans more accurately with 15-minute increments.

    To update Electricity rate manually,

    1. Tap on “Menu” in the navigation bar

    2. Select “Settings” and click on “Electricity Rate”

    3. Click on “Import Rate” and choose “Manual”

  3. Set a schedule to charge your battery from grid

    For grid tied battery system users in France, we added the option to schedule charging their batteries from the grid.

    To schedule when to charge your batteries from grid

    1. Tap on “Menu” in the navigation bar

    2. Select “Settings” and click on “Battery”

    3. Go to advanced settings and toggle “Charge battery from grid”
      2.png

 

What’s fixed:

  1. Updated log-in message for inactive users

    For users with inactive Enphase accounts who are trying to log-in to the app, we updated the text to show users the account’s inactivity and to contact their installers to resolve the issue.

IQ Gateway software release notes (7.0.93)
September 9, 2022

IQ Gateway software version 07.00.93 supports IQ8-Series Microinverters with integrated MC4 connectors in North America and gives enhanced security to handle grid profiles.

  • Platforms Supported : IQ Gateway, Envoy S Metered, IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  • Geographies : USA, Mexico, Canada and Brazil

  • Microinverters Supported : M-Series, S-Series, IQ6, IQ7, IQ8

  • Supported System Configurations :

    1. M-Series/S-Series microinverters + Envoy S Metered - Grid Tied System

    2. IQ6/7/8-Series Microinverters + IQ Gateway/ IQ Combiner 3/3C/3-ES/3C-ES/4/4C - Grid Tied System

Release notes:

 

# Feature Description
1 Enhanced security to handle grid profile Brings security enhancements to handle the grid profile in the system.
2 Support for IQ8PV Microinverters with integrated MC4 connector The previous models of IQ8-Series Microinverter had a provision for adapter cable. The new model has an integrated MC4 connector and no adapter cable. The SKUs for the previous models had a character ‘2' in the name which is replaced by letter 'M’.
e.g.; Previous model SKU ‘IQ8PLUS-72-2-US’ is named as ‘IQ8PLUS-72-M-US' for the new IQ model.
The released version of software supports IQ8-Series Microinverters with integrated MC4 connectors along with the older models as well.
3 Bug fixes for the Enable/Disable Power Production feature in the Enphase Installer Portal (formerly Enlighten Manager) Fixes an issue in versions prior to 7.0.93 where after disabling power production via the Enphase Installer Portal, the button to re-enable power production was never available. The button now changes to blue with text “Enable Power Production” after the IQ Gateway has successfully disabled power production on the microinverters and has reported this to the Enphase cloud.

 

This release is being deployed in factories to the IQ Gateway and Envoy S based devices stated above.

IQ Gateway software release notes (7.0.88)
May 6, 2022

IQ Gateway software version 7.0.88 is a major release of IQ Gateway embedded software with improved communication performance between the devices in the system.

  • Platforms Supported: IQ Gateway, Envoy-S Metered, Envoy-S Standard, IQ Combiner 3/3C/3-ES/3C-ES/4/4C

  • Geographies: Worldwide

  • Microinverters Supported: M-Series, S-Series, IQ6, IQ7, IQ8

  • Supported System Configurations :

    1. M-Series/ S-Series/ IQ6/7/8 Microinverter, IQ Gateway/ Envoy-S Metered/ Envoy-S Standard/ IQ Combiner 3/3C/3-ES/3C-ES/4/4C, IQ System Controller 1/2

Note: Load control, solar circuit i.e., PV shedding, and generator support features are available for supported system configurations mentioned above.

 

# Feature Description
1 Local Communication Performance Improvement Brings communication performance improvement between the devices in the system.


This release is being deployed through the Enphase Installer App for new systems as well as via remote software upgrades for existing systems.

Enphase App release notes (mobile 3.6.0)
February 10, 2022
What’s New

To access new features, make sure your app is up to date in the App Store or Google Play.

New Feature

  1. Connect to your system without connectivity

    Even if your cell phone doesn’t have service or Wi-Fi, you can now connect to your system via your Gateway's local Wi-Fi network to continue monitoring its performance. Your phone will automatically try to connect locally anytime you open live status and will also walk you through any necessary steps if it cannot. Click here to learn more about this feature. This feature is available only if your system has IQ Gateway (or Envoy S) and your gateway software version is greater than 6. 

    combained copy 2@2x-fgf.png

Improvements:

  1. AP Mode stability improvements

    When reconnecting your Gateway, formerly known as Envoy, to your home Wi-Fi via AP mode, we’ve improved the stability to prevent iOS devices from being disconnected.

IQ Gateway software release notes (7.0.86)
December 21, 2021

IQ Gateway software version 7.0.86 introduces updated security measures, new product support and is the next major worldwide release version of IQ Gateway embedded software. To read more about how to access Envoy locally with enhanced security, visit our webpage here:

  • Platforms Supported: IQ Envoy, Envoy S Metered, Envoy S Standard 

  • Geographies: Worldwide 

  • Microinverters Supported : M-Series, S-Series, IQ6, IQ7, IQ8  

 

# Feature Description
1 Support for IQ8 Series Microinverters IQ Gateway SW 7.0 supports IQ8 microinverters in North America in grid-tied applications
2 Enhanced Security The security infrastructure for accessing IQ Gateways using local APIs has been upgraded. The system now uses a token-based authentication mechanism to allow access for local data instead of a username/password combination. Read more about the local data access security here
3 Enphase Cellmodem Support The new Enphase Cellmodems CELLMODEM-M1-06-SP-05 and CELLMODEM-M1-06-AT-05 are now supported by IQ Gateway for plug-and-play install
4 IQ Battery and System Controller Support IQ Gateway SW 7.0 makes your system easy-to-upgrade to incorporate IQ Battery storage and System Controller in future
5 Reporting Enhancements for Metering Data IQ Gateway can now increase the reporting frequency to Enphase Cloud on-demand for live debugging of the system in case of system issues. This can reduce the time to fix a potential system issue. The PV system will now support live status and live vitals with this update
6 PCS Support IQ Gateway 7.0 supports Power Control System (PCS) to avoid main panel upgrade when oversizing M-Series/IQ6/IQ7 PV inverters in North America for installations using an IQ System Controller. You can read more about this feature here 
7 Bug Fixes and Feature Enhancements IQ Gateway SW 7.0 fixes a few bugs and improves the stability of system features in the existing IQ Gateway SW release

 

Enphase Installer App release notes (3.0.20)
September 1, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for Ensemble Installer Toolkit users only

  • The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

 

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Bug Fixes
  • Fixed the issue where the Installer Toolkit app was crashing when the site was created.

Enphase Installer App release notes (3.0.19)
August 31, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

  • Updates to Envoy Connectivity

    • The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
       

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    • When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
       

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  • Homeowner Walkthrough Checklist

    • We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
       

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What’s new for Ensemble ITK users only

Provisioning improvements

  • You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower. 

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  • You can no longer provide a system without Bluetooth permissions set and turned on.

  • If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.

 

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  • If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.

 

What’s fixed
  • The correct Enphase support phone number is now shown for French Toolkit users.

  • Envoy updates are no longer stalled from insufficient file size or system timeout.

  • For Android users, you can now enable meters while connected to Envoy via Wi-Fi.

  • Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.

  • You can now refresh the network list if there are no networks available to select from the dropdown.

Enphase Installer App release notes (3.0.17)
July 5, 2021
Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

     

 

Features now available for all Toolkit App-users

  • As a certified installer, you will now be able to:

    • Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)

    • Restore retired microinverters on the site

      image005.png   retire.png   unretire.png

  • There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
     

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Features available to Ensemble users 

  • As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
     

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  • Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
     

    enpower2.png
     

  • Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
     

    image024.png
     

  • Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.


    image026.png   image028.png
     

  • The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.

 

Some installers have been placing the pair of consumption CTs on the load side of Enpower instead of on the grid side. (see below image)

 

enpower.png

 

Going forward, the consumption meter wizard will validate if the CT is placed correctly on the grid side of Enpower. The user will be asked to confirm that the CTs have been placed correctly before moving forward with the installation process. 
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  • When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.

  • For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.

  • For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.

    Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.

     

Bug Fixes
  • Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.

  • Grid profiles will now be auto-downloaded provided the auto-download option is selected.

  • Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.

  • Installer Toolkit will now accept special characters in the first name.

  • Fixed the issue where the street numbers were not being added while entering the street address.

  • ‘Enable production meter’ option was provided for installers when the production value was greater than zero.

  • The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.

  • The meter status now automatically updates the post provisioning for iOS users. 

  • The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy. 

  • Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.

  • The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.

  • Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.

Enphase Installer Portal release notes (21.6.1)
June 21, 2021
What’s new?

We’re always trying to improve your experience. Here are the features we introduced to make installation and monitoring gets faster, easier, and better.

Enhanced battery report for SGIP purpose

We enhanced battery report to download Battery Report for a custom date range with selected intervals under ‘Reports’ for a given site. This report can be generated for any 7 days range instead of the current report which is generated only for the last 7 days. Also, the report can be generated for different time intervals (5, 15, 30 mins) instead of the irregular interval raw data we are showing today. This is primarily used for SGIP incentive purpose.
 

  • Select ‘Start Date’ and ‘End Date’ for which report must be generated 

  • The system will not allow to select more than 7 days 

  • Select the time interval between each record (i.e., 5, 15 and 30 mins) with 5 mins as default. 

  • Once you click on ‘Submit’, report is generated with below columns

    1. Created Date 

    1. Encharge Serial Number 

    1. Power (W) 

    1. Energy (kWh) 

    1. State of Charge (%) 

Battery_reports.png

Array Builder Improvements

The below array builder improvements are added based on requests received. 

  • Ability to select part of array or group of arrays by dragging or by holding shift – to move/rotate the selected piece together. 

  • Rotating 360 degree shall move back microinverter to original position. Currently, some offset is observed. 

  • Improve performance on auto-advance functionality 

  • Improve performance of adding 5000 modules at a time 

  • Array name to support numbers that start with ‘0’ 

  • Retain background image when it is zoomed in and out withing array builder 

 

New system dashboard for Ensemble users

We revamped complete system dashboard with some advanced features. This system dashboard is available only for sites with Enphase storage system. Below are the changes we brought for you.

  • Enhanced UI and navigation 

  • Better filtering options. Device filters on left vertical section maintains system hierarchy based on available devices and act as global filter for all the applicable tabs. Parameter filters specific to each tab. 

  • Device status and summary info is readily available in device filter section without moving between tabs. 

  • The middle layout represents the actual dashboard data which changes with filters. The UI is enhanced for this section. 

  • The table layout which used across different sections in dashboard has been made very compact to access lot of info at a time. 

  • Many features like locking columns, resizing columns, column level search, sorting, filtering, and scrolling are added. 

  • Graphs with multiple devices and parameters are added as part of device data. 

  • Site search within dashboard 

  • High resolution data - Zooming options, time filtering based on system time zone and scaling x-axis gap proportional to system downtime are added. 

 

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Enhanced Enlighten Manager dashboard

  • We introduced Service Requests widget on Enlighten Manager dashboard. Now you can view the aggregated count of status of all the service request made by you to Enphase on Enlighten Manager dashboard. 

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  • Now you can provide the feedback to us by using Enlighten manager and share specific comments through feedback button on Enlighten Manager site in mobile. 

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We have introduced two pricing slabs, in place of price range, for storage installation under turnkey services and installation only services in Leads Preferences Page. Now you can provide a value (in $/KWh) for both the storage slabs. 

 

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We have introduced a new financing providers section for you to select/fill the providers you have support so that we can show it to homeowners. You can select multiple financing providers options. 

 

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We have enabled SGIP related alerts in Notification Center in Enlighten Manager Dashboard. You can now view all the notification alerts for any status update/message for an application from Enphase on click of bell icon.
 

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We have added left Pane in SGIP screen during SGIP application view. It helps you to navigate to different services/tab quickly for the same system.
 

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We have rearranged SGIP application details page to display “Communicate with Enphase” option directly in open form and to avoid multiple clicks to view chat messages.
 

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We have modified the Email text requesting for documents required for Incentive claim stage for SGIP application when Rebate Reservation Form (RRF) is approved by utility. It is to clearly state the expectation from SGIP program as what all documents are required in order to continue the process.
 

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We have modified contract document guidelines text to clearly state the expectation from SGIP program as what all details should be included in the contract document to initiate the SGIP process.
 

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We have enhanced PSPS pop-up information, based on the utility, to help you identify if system owners home experiences 2 or more PSPS events. This information is required while filling SGIP application form to identify the category and incentive amount.
 

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We have introduced unread message envelope icon feature on SGIP application dashboard. The message info will be displayed in the Status column of the application for any unread messages from Enphase.
 

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You can now download 7 days battery report (with 15 min interval) from SGIP application dashboard with one click once application moved status to Incentive Claim Form (ICF) stage.
 

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Enphase Installer Portal release notes (21.5.1)
May 10, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote Envoy upgrades

Our new remote Envoy software upgrade allows you to commission Enphase Storage faster for new installations via the Enlighten Manager. Follow these steps below to upgrade your Envoy software:

  • In Enlighten Manager, create a system instance using an Envoy serial number on the activation page.

  • Ensure that the Envoy is connected to Wi-Fi or cellular and reports successfully to Enlighten.

  • In the Envoy section of the interface, select the microinverter type from the SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.


Enlighten Manager remote Envoy software upgrade

Pre-Commissioning Permit dates in activation flow

This feature will allow you to capture all pre-commissioning dates within Enlighten Manager activation pages before you visit the homeowner site for commissioning.

Capture the following information during system set-up.

  • Contract signed date

  • Permit AHJ

  • Permit Application date

  • Permit approval date

  • Hardware Installation (begin) date

Note: If the dates are different for solar and storage, that should be by checking "Solar and Storage dates are different.”

Text notification for critical alerts

Re-designed Installer registration page:

Text notification for critical alerts

The Enlighten Registration page is being updated to make the available options clearer. In a case where the name/address of the company matches an existing company, a warning will be shown asking the user to reach out to their admin for resolution. Also, registration will now be done via a verification code rather than an activation link.

Array bug fixes addressed in this release

We received complaints about the new array builder and the following bugs were fixed.

  • Array builder does not open in Firefox browser

  • Array builder does not get saved for large commercial systems

  • Array builder does not get saved for D380 microinverters

  • Arrays get dislocated/disappeared when users try to select module to assign microinverters

  • Array builder does not get saved once serial numbers are scanned through ITK

  • Array builder doesn’t allow to create array with more than 1000 microinverters

  • Array builder throws channel id in use error when saved

  • Array builder throws check your internet connection error when saved

  • Array in array view disappears when zoomed in or out

  • Array builder allows serial numbers from other systems as well

 In addition we also added a few additional features

  • Once a microinverter scanning is done, it is auto advanced to the next module

  • ’Add new array’ can be done even from left menu under array section

  • When a new array is created it gets highlighted and other arrays gets faded

  • Retired microinverters are not listed in microinverters section

  • Left menu section is kept open while microinverters are being assigned to an array

  • Added an option to undo/redo changes

  • Microinverters are sorted in order of scanning by default and choice is given to sort alphabetically

  • Ability to select part of subarray by holding shift key and move it together

Enphase Installer Portal release notes (21.4.1)
April 12, 2021
What’s new?

We’re always trying to improve your experience. With our new software updates, every installation gets faster, easier, and better. Here’s how:

Faster commissioning with remote upgrades

The new remote Envoy software upgrade allows you to commission Enphase Storage faster for retrofit sites via the Enlighten Manager. Follow these steps to upgrade Envoy software:

  • In the Enlighten Manager, open the activation page for a retrofit site.

  • In the Envoy section, select the microinverter type from the Microinverter SKU dropdown.

  • Enable the ‘Does this site have storage?’ check box.

  • Click Upgrade Envoy to initiate the upgrade.

Enlighten Manager remote Envoy software upgrade

 

Features for hassle-free installations

We’ve just released Installer Toolkit version 3.0.14 with amazing new features:

  1. For all installers

    • Provides important events or updates through a banner when you log in to the app. You can access banners from the notices section on the support screen.

    • Allows you to enter network details manually when the Envoy does not identify a new network.

    • Auto-fills address based on the street name you enter.

    • Scans devices more accurately with an improved scanning algorithm.

    • Ensures successful device provisioning by first updating the Envoy software and then enabling the ‘Start provisioning devices’ button.

    • Re-directs homeowners to the Enlighten app when they try to login to the Installer Toolkit.

    • Customizes the app size by downloading the right Envoy software for your location.

  2. For Enphase Storage installers

    Meter Wizard enhancements

    • PV’s turn-on timer is configurable based on grid profile.

    • Additional diagrams that assist installers in re-wiring a faulty CT connection.

    • Alert that warns you not to place the consumption CT on the load side of Enpower.

 

Visit https://community.enphase.com/s/article/Enphase-Installer-Toolkit-ITK-Release-Notes-3-0-14 for detailed release notes.

New features for homeowners

Four new features that make Enphase Storage simple and easy to use for homeowners.

  1. Text message notifications

    Homeowners will receive alerts via text message when the grid goes down or comes back up. That means that they can swing into action just in time to ensure Enphase Storage does not run out on them.

  2. Enhanced app menu

    The Enlighten Menu has a new tile layout that helps homeowners find what they need quickly. We've also simplified the navigation by reducing the options under each menu item.

  3. Battery prioritization  

    During peak hours, homeowners can now prioritize the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by the home gets exported to the grid.

  4. Redesigned email notifications   

    New emails notify homeowners of a system error or alert and a lot more. They get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

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