What’s new

For installers in countries with Enphase Home Energy Management:

1. Added new devices to the Devices page

On the Devices page, installers can now view device details for the new devices that are integrated into Enphase Home Energy Management, including the IQ Energy Router, EV chargers, and heat pumps.

                                                                                       New device details for EV chargers and heat pumps

2. Added consumption data for heat pumps and EV chargers in the Graph view

In the Graph view, installers can now see consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

                                                                                        New device consumption data in the Graph view

3. Added consumption data for heat pumps and EV chargers to the Reports page

On the Reports page, installers can now view consumption data for EV chargers and heat pumps that are integrated into a system through Enphase Home Energy Management.

                                                                                              New device reports in the Reports section

4. Added new system statuses to indicate new device errors

Installers can now view the following system statuses on the Systems page to identify issues related to new devices integrated into Enphase Home Energy Management.

• IQ Energy Router Not Reporting

• IQ ER EVSE Not Reporting

• Heat Pump Not Reporting

• Heat Pump Error

What’s fixed

1. Resolved the issue of Meter Measurements not being enabled by default, even though CTs were enabled on a system.

2. Resolved the issue of system statuses being incorrectly switched between Meter Issue and Normal within a short time.

What’s new

For all installers:

1. The app now allows adding IQ Microinverters to a new site if they were incorrectly added to another site by another installer

   The Enphase Installer App now facilitates the addition of IQ Microinverters to a new site. If an IQ Microinverter was incorrectly added to a different site and is not communicating with the Enphase Installer Portal, the app will automatically retire the IQ Microinverter from the old site when the installer attempts to add it to the new site.

2. IQ Battery charge/discharge alert added

   A new informative message has been added to the functional validation screen for three-phase grid-tied IQ Battery sites. This alert notifies installers if the IQ Battery charge/discharge rate is limited to 100 W due to IQ Microinverter phase association.

   

For installers in the EMEA region:

1. Going through meter wizard will now be mandatory for all storage commissioning

2. Voltage check during Production CT enablement

   When enabling Production Current Transformers (CTs) in the EMEA region, the Enphase Installer App will now automatically check the voltage in each phase. Installation will be blocked if the voltage is outside the operational range (less than 20 V or greater than 300 V), ensuring compliance with regional standards.

   

3. IQ Energy Router IP address details now viewable

   Installers commissioning IQ Energy Routers can now view the IP address and serial number of the IQ Energy Router within the Enphase Installer App. This feature simplifies the commissioning process for other peripherals by providing essential connectivity information.

   

What’s fixed

For all installers:

1. Resolved an issue that previously prevented installers from adding both an AC Battery and an IQ Battery 3T to the same site.

2. The Enphase Installer App will no longer display the polarity flip option during validation of three-phase production and consumption meters, enhancing the accuracy of the installation validation process.

3. Resolved an issue that was causing IQ Gateway updates to fail in the AU region.

4. General app performance enhancements have been implemented, along with other minor bug fixes, to provide a smoother and more reliable experience for all users.

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

What’s new

For installers in North America:

1. New informational pop-up about IQ Battery 3T/10T wiring

   We have added guidelines for the recommended wiring procedure for an IQ Battery 3T/10T.

   These guidelines appear in a pop-up that also links to the latest IQ Battery 3T/10 quick install guide, as well as a short training video demonstrating best practices for IQ Battery 3T/10T wiring, if further instruction is needed.

   The pop-up will be shown whenever an IQ Battery 3T/10T is scanned.

   

This release is being deployed via Google Play (Android) or App Store (iOS) upgrades.

What’s new

For all Enphase App users in North America, Australia, New Zealand, and the United Kingdom:

1. Introduced capabilities for configuring an IQ Gateway’s Wi-Fi via Bluetooth

For systems that include an IQ Battery 5P, you can now configure the IQ Gateway’s Wi-Fi connection from a mobile device via Bluetooth. This allows for a smoother setup experience.

What’s new

1. [North America] The Enphase Installer App will block the provisioning of the IQ System Controller if no IQ Batteries or IQ Microinverters have been scanned in the system.

   

    

2. [Australia] Adding NMI details is now mandatory in the Enphase Installer App. The entered NMI details will be validated by the app.

3. [Brazil] Installers in Brazil can now commission sites with IQ8 Microinverters using the Enphase Installer App.

4. To speed up the commissioning process, we have removed the optional update button in the Gateway Connectivity step.

What’s fixed

1. Fixed an issue where the generator meter was being erroneously disabled when the production meter was disabled.

2. Fixed a storage system issue where the functional validation step was not starting due to incorrect background validations.

3. Grid profile provisioning to the IQ Gateway has been made faster for IQ Gateway software versions 7.0.88–7.0.91.

4. Other bugs and security fixes.

What’s new

1. Scheduling feature for grid charging of batteries
   We added a new feature that allows homeowners to schedule battery charging from the grid.

   

    

2. High reserve setting warning
   Batteries were not discharging in the event of an outage. This was because the batteries were in Savings Mode or Self-Consumption mode and at 100% reserve state of charge. To help prevent this issue, we have added a warning when you set the reserve level too high.
    

   

    

3. Custom reports
   Homeowners can generate customized reports for a specific time frequency.
    

   

    

4. Energy Independence renamed to Grid Dependence
   Instead of a metric for Energy Independence, the Enphase App now displays a new metric called Grid Dependence. Grid Dependence measures your system’s dependence on the grid.
   
   Formula for Grid Dependence: (imported energy / consumed energy) × 100
    

   

    

5. Energy page UI update
   We updated the Energy page UI by making it more symmetrical and by improving the verbiage.
    

   

    

What’s fixed

1. Fixed reliability of battery profile selection.

2. Improved load times for both the Status and Energy pages.

What’s new

The following new feature is added in the Enphase App 3.7.1 release:

Ability to delete your account

We’ve introduced a new function that enables you to delete your Enphase account directly from the Enphase App. This offers you the highest degree of control over your account information and protects your privacy. Important things to consider before deleting your account:

• Deleting your account deactivates the account and removes certain personal information associated with your account.

• Deleting your account does not remove data related to the Enphase system.

• Enphase retains some information related to your deactivated account to ensure support and warranty assistance.

• If you wish to return to the Enphase App, you can reset your password and reactivate your Enphase account.

If you have an Enphase system and you would like to delete your Enphase account:

1. Tap “Menu” in the navigation bar.

2. Tap “Account.”

3. Tap “Delete Account.” You will receive a warning pop-up that prompts you to authenticate your delete action before deleting your account.

Features available to all Installer App users

1. Commissioning Enphase Energy Systems with multiple IQ Gateways is now improved.
   
   a. The installer can associate specific devices with each IQ Gateway.
   
   
   
   b. The installer can easily change the Ensemble IQ Gateway that is associated with specific Enphase Energy System devices.
   
   
   
   c. The installer can easily move other devices (microinverters, AC batteries, and IQ Relays) between IQ Gateways.
   
   
   
   d. For multi-gateway systems, the requirement to create and assign microinverter arrays has been removed.
   
   e. The installer no longer needs to create and associate IQ Gateways and microinverters with an array for commissioning. Note that it is still required to create arrays for the array builder feature.
   
   

2. Easily access recently updated commissioning guides and other relevant documents directly from the Enphase Installer App.
   
   

3. The grid profile selection has been improved by adding labels to identify recommended and default profiles. Additionally, when the installer’s selection differs from the recommended grid profile for a location, a prompt message is displayed to select the recommended profile.
   
   

4. Installers can now search for sites using different criteria, and the search speed has improved.
   
   a. Site ID
   
   b. Site name
   
   c. ZIP code
   
   d. Installer reference ID
   
   e. IQ Gateway serial number
   
   

5. The Enphase Installer App now provides multiple scanning modes, which can be chosen from the scanning screen. These modes include:
   
   a. Targeted scanning–suitable for scanning from a page where all QR codes are printed.
   
   b. Normal scanning–suitable for all other scenarios.
   
   
    

Features available to only Enphase Energy System users

1. Installers can now delete IQ Batteries and IQ System Controllers from the system if they have not been provisioned.

2. For systems with a generator, the Enphase Installer App will now always display the generator icon in the live view.

3. Improved IQ Gateway update process:
   
   a. To avoid confusion, the Enphase Installer App will not allow installers to start the update if the previous update attempt is still in progress.
   
   b. The Enphase Installer App will inform installers about the reasons for update failures.

4. Installers will now get errors and steps for rectification if a PV breaker is turned off in the IQ System Controller.
   
   

5. Installers are now presented with an additional video guide when commissioning Sunlight Backup systems. To learn more about the Sunlight Backup system, click here.
   
   
    

Bug fixes

1. Fixed an issue where Step 2b in the Enphase Installer App was incorrectly shown as completed when no auxiliary contacts were configured.

2. Fixed an issue where the Enphase Installer App did not allow the meter wizard to be enabled if the CT had a polarity issue.

3. Fixed an issue where the Enphase Installer App incorrectly tried to perform a grid transition when the IQ Batteries were not ready, in cases where a generator was installed.

4. Fixed an issue where the Enphase Installer App wrongly asked to enable the production CT for a system with an IQ Battery and a third-party PV.

5. Fixed an issue where in some commissioned sites, the Enphase Installer App wrongly unretired non-storage devices (ACB, microinverters, IQ Relay, Range Extender, and Load Controller).

6. Fixed an iOS issue where the Enphase Installer App kept reloading the screen when the installer tried to enter a site created on the Enphase Installer Platform.

7. Fixed an issue where IQ Batteries were not getting provisioned due to EC Relay being open if the IQ System Controller 2 was provisioned on a previous date, but the meters were not enabled.

8. Fixed translation mistakes in non-English languages.

9. Other fixes and improvements.

New features

1. Reduced load time in Live Status and Event History:

   We have significantly reduced load time for Event History and Live Status. To view Event History in the Enphase App:

   1. Tap “Menu” in the navigation bar

   2. Tap “System” and choose “Event History”

2. Improved homeowner reporting for system errors:

   When an error occurs for either the IQ Battery or the IQ System Controller, we now display a phone number to contact Enphase Support.

What’s fixed

1. Some of the FAQ articles were incorrectly directed to untranslated versions. These articles now direct to the correct local language.

2. You might have observed that the generator values were not displayed in the visualization on the Energy tab in the app. That is fixed, and now correctly shows the generator contribution in consumption.

3. Fixed an error that accidentally displayed the battery graph for some Solar Only users who have consumption monitors installed.

Features available to all Installer App users:

1. The Enphase Installer App will disable the “Join Online” button on the IQ Gateway connectivity screen if the IQ Gateway is restarting because of an update. This is done to prevent simultaneous updates and reduces the potential for errors.

   

    

2. Improved instructions are now available to help installers connect the new IQ Gateway to the Enphase Platform before submitting a replacement request.

   

    

3. The Enphase App provides an option to reverse polarity if the readings are negative in the production meter.

   

    

Features available to Enphase Energy System users:

1. Improved messaging in the Installer App for RSD connection in IQ System Controller.

   

    

2. Installer App now checks if the IQ Gateway is connected to the breaker in System Controller 2. The Installer App blocks and provides instructions on how to rectify faulty wiring in case of installation error.

   

    

3. The Installer App will now wait for the IQ System Controller to complete grid profile propagation before allowing functional validation to continue.

Features available to all EMEA users:

1. For grid-tied IQ Battery sites, the Installer App will not disable the meters during the retrofit commissioning process.

2. For grid-tied IQ Battery sites, the app will conduct the following meter checks:
   a. The polarity check for the production and consumption meter (will not allow the user to skip this step).
   b. When the reading is zero (will also not allow the user to skip).

   

    

3. User can now add custom details for string inverters in storage-only installations.

   Bug fixes:

   • Fixed the issue of IQ Gateway restarting after commissioning.

   • Fixed the issue where the Installer App was not directing user on how to connect the new IQ Gateway to the Enphase Cloud during replacement.

   • Fixed the issue where functional validation was stuck and grid transition was not happening.

   • Fixed the issue where the Installer App was incorrectly showing the status of the Enphase Energy System software update as “Not Started” in non-AP mode.

   • Fixed the issue where the Installer App incorrectly disabled the meter if the IQ Battery is added to an existing PV system leading to eSW upgrade from 5.X to 7.X.

   • Other bug fixes and improvements to enhance stability and security.

What’s fixed:

1. The recent Hurricane Ian revealed an error leading to Storm Guard alerts ending too early. We have increased reliability for Storm Guard by expanding the way our system calculates active storm alerts. For more information about Storm Guard click here.

2. You might have observed an issue while granting system access to other users from the app. We have fixed that to ensure you can grant access seamlessly.

   To grant access to new users:

   1. Tap on "Menu" in the navigation bar.

   2. Click on "Account" and go to "My Access Control."

What’s New

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New Features

1. Enphase app system tutorials

   We added a new section called "Know Your System" which includes content related to how to use your Enphase app and system.

   To access the tutorials,

   1. Tap on “Menu” in the navigation bar

   2. Select “System” and click on “Know Your System”
      

2. Electricity Rate changes

   We added more granularity to the start and end times of tariffs. Users can now input their rate plans more accurately with 15-minute increments.

   To update Electricity rate manually,

   1. Tap on “Menu” in the navigation bar

   2. Select “Settings” and click on “Electricity Rate”

   3. Click on “Import Rate” and choose “Manual”

3. Set a schedule to charge your battery from grid

   For grid tied battery system users in France, we added the option to schedule charging their batteries from the grid.

   To schedule when to charge your batteries from grid

   1. Tap on “Menu” in the navigation bar

   2. Select “Settings” and click on “Battery”

   3. Go to advanced settings and toggle “Charge battery from grid”
      

What’s fixed:

1. Updated log-in message for inactive users

   For users with inactive Enphase accounts who are trying to log-in to the app, we updated the text to show users the account’s inactivity and to contact their installers to resolve the issue.

Features available to all ITK users

1. In order to avoid scanning an incorrect bar code, the Enphase Installer App will now allow users to scan only when the camera is aimed at barcodes and will give an indication which bar code is being read.

   

2. Installers will now receive important commissioning information through push notifications on Android and iOS.

3. Installers can now view commissioning walkthrough videos directly within the app. The link to see the video is Support -> Video Library

   

4. For a multi-IQ Gateway site, Installer Toolkit will remind users to
   a. Create arrays
   b. Assign microinverters to array
   c. Assign arrays to IQ Gateway before provisioning

   

5. Grid profile improvements:
   a. The Enphase Installer App will now display the most common grid profiles with an option to view/select all grid profiles if needed
   b. Installers can also search and filter grid profiles applicable to specific states and country

   

6. The Enphase Installer App will now show the correct error messages to installers who do not have appropriate login access.

   
   
   

7. Installers are now asked to clear download manager cache if the IQ Gateway software download is not completed within 30 mins.

   

8. Array builder module improvements to enhance user experience:
   a. Easier scanning b. Early validation of serial numbers

9. Grid profiles will now always auto-download.

10. Additional messages to be provided during meter configuration
    a. Remind installer not to switch OFF IQ Gateway when they’re switching OFF the PV breaker
    b. Remind user to turn ON PV breaker after enabling production meter if consumption meter is not present on the site

    

11. Installer app now informs the user of insufficient device space when attempting to download the latest IQ Gateway software.

    

Features available to only to Enphase Energy Systems Installers

1. The user can now enter any String Inverters and do not have to choose the device type from a finite list

   

2. Enphase Installer App will now provide more information to users while provisioning Enphase energy systems.

   

3. When the ESS is updating, a message is presented to inform users not to power cycle the devices.

   

4. For Grid tied IQ batteries in ITALY,
   a. The user can now only select ‘Self-Consumption’
   b. The App will set battery mode to ‘Self-Consumption’ with 100% SOC during consumption meter wizard

5. The Enfluri test during functional validation will now be conducted only for Grid-Tied IQ8 battery sites in Germany and Belgium.

6. If the site already has pre-installed third party PVs, the app will inform users to use a second pair of consumption CTs.<

   

7. The app will remind Installers to connect the L1 and L2 wires correctly from the grid through the Main Service Panel, IQ System Controller to the Combiner.

   

8. Added instruction while the Enphase Installer App is discovering BLE

   

Bug Fixes

• Fixed the issue where uploading grid profile failed from the Installer App for a PV only system.
• Fixed the issue where incorrect provisioning state is shown due to micros not reporting in Enphase storage systems.
• Fixed the issue where Installer App not allows functional validation with generator meter disabled.
• Fixed the issue where Installer App incorrectly asks installer to update PV only systems in EMEA if the string inverter checkbox is checked. Now the update is necessary only when string inverter details are added.
• Fixed the issue in IQ Battery device replacement workflow
• Fixed the issue where the System Controller resets after ESS update and results in unexpected reading in consumption meter wizard.
• Fixed the issue where the time duration set for Exercise mode option for generator does not reflect in Enphase App.
• Fixed the issue where Installer app prevents users from commissioning battery only sites without microinverters.
• Fixed the issue where Installer App wrongly allows the user to leave the site after one gateway is commissioned in a multi-gateway system.

What’s Fixed

1. Battery settings are not correct

   For homeowners with grid tied battery systems, you might have noticed your default battery reserve not setting reliably. We have fixed this issue.

2. Electricity rate changing when battery settings are changed

   You might have observed electricity rates changing when battery settings are changed. We have fixed this issue and electricity rates will change only when you update them.

Features available to Enphase Storage users

1. For a system with new IQ System Controller 2 devices, the Installer App will remind the users to connect IQ Gateway to breakers in the IQ System Controller 2. The user can easily verify if the connections are correct by following the instructions shown in the Installer App.

   

2. The Installer App will inform users to turn OFF the PV breakers in the combiner and not to use breakers in system controller when enabling “generator” meters.

   

3. The Installer App will inform users to connect Rapid Shut Down switch only after all the breakers in the combiner are turned OFF.

   

Bug fixes

• Fixed the issue where Installer App incorrectly showing provisioning as incomplete in commissioning steps screen even when the provisioning was successful

• Fixed the issue where Installer App incorrectly blocking IQ8 PV only commissioning if the IQ8 training is not done on Android device

• Fixed the issue where Installer App allowing provisioning button to be clicked twice in iOS leading to errors

• Fixed the issue where Installer App incorrectly enabling ‘Charge from Grid’ if Functional Validation was started but not completed

• Other fixes and improvements

What’s New

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New Features

1. In-app messaging & PUSH notification enhancements during grid outage

   For homeowners with IQ System Controller, we have made the support page for best practices during outage more accessible in the pop-up that comes on status page next to grid status. To intimate you regarding the grid outage in all possible ways, we will by default send a push, text and email if you haven’t already set your preferences.

   To learn how to stay powered during grid outage,

   1. Look for your grid status in the Status page

   2. If you are Off Grid, click on the “info-icon” next to the grid status

   3. To access the support article, tap on “Learn More”

      

2. Energy Independence calculation: clarifications and explanation added

   For homeowners with consumption meters, we have added clarification that Energy Independence is different from Net Metering to avoid confusion

   To learn about Energy Independence click on the info icon next to Energy Independence value on the Status page

   

   Refer to this article, What does my ‘Energy Independence’ score mean?, to learn more about Energy Independence. To access this article from your Enphase App

   1. Click on “Menu” in the navigation bar

   2. Select “Support” and tap on “Browse all FAQs”

   3. Click on “Energy Independence score”

3. Storm Guard Enhancements

   For homeowners with batteries, Storm Guard has been upgraded to fix tracking problems that may have caused unexpected transitions from Full Backup mode to other modes, even when a storm or other emergency event is still ongoing.

What’s fixed:

1. Live Status Stability

   You might have observed that sometimes Live Status in your app is unstable. We have fixed that and improved the stability of Live Status

2. Automatic reset of Export Rate

   For homeowners with multiple gateways and with atleast one gateway having lower software version (<6.0.0) you might have noticed that your export electricity rate gets reset. We have fixed it and now your Export Rate will not be reset after you enter.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Installer toolkit /Enphase Installer app now uses new Enphase devices names as described here.

Features available to all Enphase Installer App (ITK)

1. Installer would now be able to connect to IQ Gateway AP network mode directly from Enphase Installer App without going to the phone settings and selecting Wi-Fi network

   

Features available to Enphase Storage users

1. Enphase Installer App will now show the IQ Gateway update progress in the main screen without the need for scrolling

   

2. Installer would now be shown auxiliary contact state during auxiliary contact validation to provide better assistance during commissioning

   

3. The Enphase Installer App will now provide instructions to debug when one or more storage devices are not discovered over BLE during provisioning.

   

4. You can now get real-time status of storage device software update. The Enphase Installer app will display the speed of update and accurate intermittent device status

   

5. While commissioning Enphase Storage System with IQ System Controller 2, The Installers would be notified to switch ON the rapid shutdown initiation switch if the switch was OFF during provisioning.

Bug fixes

• Fix for IQ Gateway software update failure issues

• Fix for scanned IQ Gateway not supporting Enphase storage devices error

• Fix for issue where installers were incorrectly asked to enter permit details before provisioning

• Fix for issue when devices showing status ready for validation but in FV ESS starts again

• Fix for issue where user incorrectly allowed to start functional validation when the system was Off-Grid

• Fix for issue when generator status shown as ‘NA’ in non-AP mode incorrectly

• Fix for the Enphase Installer App not notifying the user if the microinverters were not producing at the end of commissioning

• Fix for the Enphase Installer App not letting users know they do not need to be on ESS update screen for update to continue

• Fix for the Enphase Installer App incorrectly enabling the meters if the user disconnected from the IQ Gateway during meter wizard

• Fix for delayed start of IQ System Controller software update due to Envoy reboot

What’s New

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New features

1. New Warning message

   If any devices stop reporting to your system normally, you’ll now see a new warning message that indicates there’s an issue on the home screen, and in your notifications. If the issue persists, the Enphase App will alert you with an error message to contact your Installer. Also, we have updated the status to normal, warning and error

   

2. Enlighten emails are now Enphase emails

   You will now receive emails from Enphase instead of Enlighten for all communications regarding your system.

3. Explore Enphase section updated

   We have added new video content to educate you more about Enphase products and capabilities. To go into Explore Enphase section

   1. Select ‘Menu’ from the navigation bar in the app

   2. Tap on ‘Explore’

What’s Fixed

1. Autofill not working for Grid toggle verification

   For some iOS users, autofill was not working for the grid toggle verification code. This has been fixed, and the Enphase App will automatically fill in the four-digit verification code if the screen is open when the text is sent.

2. Live Status is incorrect when the grid status is unknown

   Now, any time the grid status is unknown, Live Status will display an error message to alert you that it may not be loading correctly due to communication loss with System controller

3. Live Status energy flow incorrect during a grid service event

   Now, whenever you have an active grid services event, you will now be able to view the correct energy flow for your home.

4. Load Control display issues in Live Status

   For homeowners with Load Control, we’ve improved the overall clarity, readability, and performance of the data.

5. Grid toggle available during grid outage

   Issue with grid toggle during outage has been fixed and and now when there is a grid outage an alert is displayed, and the toggle is disabled until the grid becomes available.

6. Electricity rate graph displays incorrectly

   Off-peak and peak rate graph colors are no longer loading as identical colors.

Bug fix:

• Fixed the issue of the Installer app wrongly showing the ‘Comms kit as not ready’ message before provisioning. The user will now be able to provision storage devices immediately after connecting Comms kit to IQ Gateway.

Feature available to all ITK users

• Installers commissioning a PV only system with IQ7/IQ6 or M-series microinverters will now be asked the model of cell modem connected. Since the Enphase cell modem only works with IQ Gateway software version 6.0.0 and above, the Installer app will now mandate the IQ Gateway software update for the site.

  

Feature available to all Installers in Europe

• Installers in Europe can now commission String inverters with Enphase storage systems

  
  
   

  

Features available for all users   

1. Enphase Installer App (Toolkit) will now directly take the user to ‘Envoy scanning screen’ after adding the Envoy count. Also, the Enphase Installer App will remind the users to add the missing devices.

    

    

   

2. Installers can now view Enlighten system details and check array view from main site details page by clicking ‘View System in Enlighten’ 

   

Features available for all Enphase Storage Installation users

1. Installing IQ8 Microinverters with IQ System Controller/IQ Battery will now require completion of IQ8 certification training. There is no training required for commissioning of IQ8 Grid-tied systems.

   

2. The Enphase Installer App will now remind users to turn ON the IQ Battery DC switch before starting functional validation. 

   

3. Enphase Installer App will now display warning if the Comms kit connected to Envoy is faulty. The users can retry by re-plugging in the device. If the issue persists, the Comms kit needs to be replaced.                           

   

4. It is necessary to disable manual override on IQ System Controller before provisioning. If the user accidentally left the manual override enabled when provisioning IQ System Controller, the app will automatically disable the manual override and reset the device after provisioning is complete.  

   

5. You can now replace the IQ System Controller and IQ8 Batteries in the site by going to ‘Request return and Install replacement’ section. 

   

   

   The Enphase Installer App will also now provide an option to update the Envoy software before submitting the Envoy replacement request. 

   
   
   

    

6. Improvements to ‘Sunlight Backup’ systems (systems with IQ8 and no batteries)

   1. Sunlight Backup systems will require 2 Enphase IQ Load Controllers and one aux contact configured for load shedding.

      

   2. Installers will be given additional instruction to configure NC1 and NO2 Aux contacts which include 
      1. Always connect non-heavy loads on NC1 and avoid heavy loads 
      2. Set up the NC1 in manual mode (always ON) 
      3. Always backup heavy loads on NO2, which will be switched off when solar power is less and to remind homeowners not to connect heavy loads during backup. 

7. Improvements to load control scheduled and advanced mode 
   
   a)Timings of scheduled mode can now be changed during load control. This will ensure that when the system goes off-grid, the connected loads would be switched ON only during the scheduled time

   

   
   b) The advanced mode will include the Battery and Generator based load control  

    

8. Enphase Installer App will now recommend provisioning instead of Envoy update in Envoy connectivity step if the existing software version of the connected Envoy is compatible with the system installed. 

   

Feature available for all sites in Australia

1. Only for users in Australia, the toolkit will provide an option add NMI (National meter identifier) 

   

New Features

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

1. All changes to Settings are listed in Event history

   Anytime you change a setting like a load control, your battery profile, or change your electricity rate, it will now be logged in your Event History.

   To view your logs,

   1. Tap on ‘Menu’ in the navigation bar

   2. Click on ‘System’ and then ‘Event History’

   

2. Storm Guard notification updates

   When Storm Guard is enabled and there are multiple or consecutive storm alerts in your area, your system will stay in Full Backup mode and send you a single battery profile change notification instead of multiple.

3. System specific troubleshooting steps for IQ Gateway

   If your IQ Gateway is disconnected from Wi-Fi and no longer has connectivity, the Enphase App will automatically prompt you with troubleshooting steps that are specific to your system configuration.

   

What’s Fixed

1. Grid Toggle disabled due to stuck software update

   For a small number of homeowners, the option to toggle their grid connection on and off was disabled due to a false report of a software update in progress. This has been resolved and is reporting normally.

2. Removed Savings mode

   We’ve updated the list of battery profiles to reflect what’s available for your region and have removed Savings mode for Germany and Belgium sites.

What’s New

To access new features, make sure your app is up to date in the App Store or Google Play.

New Feature

1. Connect to your system without connectivity

   Even if your cell phone doesn’t have service or Wi-Fi, you can now connect to your system via your Gateway's local Wi-Fi network to continue monitoring its performance. Your phone will automatically try to connect locally anytime you open live status and will also walk you through any necessary steps if it cannot. Click here to learn more about this feature. This feature is available only if your system has IQ Gateway (or Envoy S) and your gateway software version is greater than 6. 

   

Improvements:

1. AP Mode stability improvements

   When reconnecting your Gateway, formerly known as Envoy, to your home Wi-Fi via AP mode, we’ve improved the stability to prevent iOS devices from being disconnected.

New Features

This update introduces new features, along with some improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use. 

1. Enphase product naming updates

   We’ve recently updated the names of our current product and services lineup to better reflect our system’s user-friendly design. You’ll find the same industry-leading products under the following names on our website and in the Enphase App:

   1. Encharge is now IQ Battery

   2. Enpower is now IQ System Controller

   3. Envoy is now Gateway

   

2. Enphase font update

   We’ve updated the font on our app for readability and to more closely reflect our website.

3. Off Grid low charge notification updates

   For homeowners with batteries, we are introducing enhanced battery charge updates. Instead of receiving reserve charge level notifications while you’re disconnected from the grid, you’ll only receive updates when the charge level drops below 50% and 30%.

4. Battery charge display updates

   To help make it clearer when your system is operating off grid, the battery icon will now display yellow in the Status and Live Status pages. When your grid connection is restored, the battery icon will change back to green.

   

5. Load Control Notifications

   For homeowners with Load Control, we are introducing load status communications. You can now customize push, email, and text notifications for Load Control.

   To customize your Load Control Notification preferences

   1. Tap “Menu” in the navigation bar in the app

   2. Select “Account and then tap “My Notifications”

   3. Select “Alerts” to view load control alerts preferences

   

6. Grid Charging is now listed in Event history

   For homeowners with Batteries, we are adding Grid charging in the Event history. You can now see a log of when you've changed your preferences for battery charging from grid or solar.

   To go to Event History

   1. Tap “Menu” in the navigation bar in the app

   2. Select “System” and then tap on “Event History” to view Grid charging

7. Sunlight Backup System - Grid Control tips

   For homeowners with Sunlight Backup, we have added Grid control tips. We’ve added some more information about how grid control works, and alert you if your home is using more energy than your system is producing if you try to go Off Grid.

   To learn more about Grid Control:

   1. Tap on “Menu” in the navigation bar in the app

   2. Select Settings and then tap the “information icon “next to Grid Control to view the tool tip. The alert will automatically display if needed when you toggle grid control on or off.

   

8. Generator Notifications

   For homeowners with Generator, we are introducing generator notifications. You can now customize push, email, and text notifications.

   To customize your Generator notifications 

   1. Tap “Menu” in the navigation bar in the app

   2. Select “Account and then tap “My Notifications”

   3. Click on “Alerts” to view Generator alerts preferences

   

9. New languages supported in the Enphase app

   You can now view the app in Portuguese or Polish.

   To change the language of the app,

   1. Select ‘Menu’ from the navigation bar

   2. Select ‘Accounts’ and then tap ‘My Information’

   

What’s Fixed

1. Charge from Grid is not saving

   The issue for some homeowners with a battery with the charge from grid setting not saving when making multiple changes has been fixed.

2. Showing Battery reserve option level without a System Controller

   The issue for some homeowners with a battery that reported seeing a reserve charge level option without a System Controller has been fixed.

3. Expired referral Eligibility

   The referral eligibility period has been updated from December 31, 2021 to end December 31, 2022.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to all ITK users

1. The new commissioning workflow contains a new ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

   

2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

   

3. The PLC scan option to identify microinverters has now been moved under Envoy section under ‘Devices and array’ (Step 2)

   

4. Users can now connect to Envoy using the ‘Connect to Envoy via Wi-Fi’ option when Envoy is connected to Enlighten via Ethernet and user wants to connect to Envoy via same Ethernet network

   

5. Installer can now add description when reporting a problem in the application

   

6. iOS users will no longer receive the push notifications daily, they will only get a push notification when there is a new Envoy software available to download.

Features available to Ensemble users

1. The new commissioning workflow contains a new

   1. ‘Validation’ section (Step 6) which includes ‘Meter Validation’, ‘Ensemble Software Update’, ‘Aux contact Validation’ and ‘Functional validation’

   2. ‘post-commissioning’ section (Step 7) which includes ‘summary report’, ‘Homeowner Walk-through’ and ‘Homeowner access’ steps

      

      

2. The ITK will now take the user directly to meter configuration and post-commissioning steps after provisioning. The user does not need to go back to main site details screen everytime after completing a step.

3. Installer Toolkit will now use the same Battery storage module available in Enlighten Manager, this will be available only when the system is online. This will automatically expose charge battery sych issues homeowner face.

   This will automatically expose charge from grid, other tariff enhancements we do in the ENHO app

   

4. Mandatory training will be required for installing following system configurations:

   1. Addition of generator

   Generator

   

5. The ITK will now display images to assist installers to

   1. Turn OFF and Turn on the DC disconnect switch for Encharges

      

      

   2. To identify the comms kit required for Ensemble commissioning

      

6. The toolkit instructions will contain more details to help installers disable manual override and to power on the system

   

7. Installers will be reminded to install the second pair of consumption CTs in the meter wizard for a multiple Envoy Ensemble system with non-microgrid PV connected to main load panel or sub-panel.

   

   

8. Installer can now add Enphase IQ Load controller in the system. One IQ Load controller can be used to configure 2 Auxiliary Contacts for Load control.

   

Bug Fixes

• The PV to ESS ratio message will be shown to users installing Ensemble with M series microinverters too

• Fixed the issue where configuring pop-up was not dismissed when the AP mode connection was lost. Also changed the message in the pop-up

  

What’s New

This update introduces four new features, along with three improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

1. Load controller enhancements

   We have updated load control in the settings and to help you quickly view information about each load configured in your system, we’ve added details to your Live Status, Devices and Live Vitals pages. You can also always find load information and make adjustments from the ‘Settings’ page in the ‘Menu’.

   1. Updated load control in settings

      You can now choose from Basic, Scheduled, Advanced and Manual when selecting a mode for loads. Scheduled allows you to keep loads powered during a selected time frame. Advanced allows you to keep loads powered when the battery charge is above a reserve level.

      

      1. To view your loads in the live status page, tap ‘Live Status’ on your home screen,

      2. 

      3. To view loads under Devices

         1. Select ‘Menu’ from the navigation bar in the app

         2. Select ‘System’ and then ‘Devices’

         3. Tap ‘loads’ to view more details about loads

            

      4. To view loads under Live Vitals

         1. Select ‘Menu’ from the navigation bar in the app

         2. Select ‘System’ and then ‘Live Vitals’

            

2. Electricity rate improvements

   We’ve made a number of improvements to the electricity rate page to make understanding and viewing your rate details a little easier. Go to ‘Menu’, then tap ‘Settings’ and ‘Electricity Rate’ to get started.

   1. New Electricity Rate Quick Guide

      Use the Electricity Rate Quick Guide to learn more about why adding your electricity rate helps you maximize savings on your utility bill. We’ll also show you how to use autofill to add your rate or enter it manually.

      To access the tutorial

      1. Select ‘Menu’ from the navigation bar in the app

      2. Select ‘Settings’ and then ‘Electricity Rate’

      3. Tap on ‘Tell me about adding an electricity rate’ to get started

         

   2. Electricity rate FAQ

      View common questions and answers about adding electricity import and export rates, like how we use your rate or why your utility may not be listed.

      

   3. Itemized electricity rates are now available

      After adding your electricity rate, you can now view an itemized breakdown of your kilowatt hour cost to help you verify the consolidated number against your electric bill.
      

   4. Historic rates are now available

      When adding your electricity rate, you can now view and select a historic tariff name or code. When adding your import or export rate, tap ‘Tariff Name/Code’, and then scroll to the bottom of the list. Tap Historic Rates to search or browse the full list of rates available for your utility.
      

3. Data upload notification

   When your system reconnects to the internet after being offline for an extended period of time, it can take some time to upload and refresh your data. If this happens, we’ll display a message on your home screen to let you know your system is working on it.

   

4. Explore Enphase refresh

   We’ve updated the content in the Explore section of the Enphase app with new articles, videos, stories and more. Go to 'Menu' and tap on 'Explore'. This feature is available only for systems in North America.

What’s Fixed

1. Energy graph view is now persistent

   You might have observed that the energy graph defaulted back to just showing consumption and produced values. We have now fixed this, and once you choose which energy values to see in your graph those will remain persistent till you change again.

2. Live Status stability improvements

   You might have faced some issues connecting your Envoy to live status. With this fix, you can now view the live status with faster connection and improved performance

3. Energy graph now accounts for daylight savings

   When daylight savings occurs you might noticed a discontinuous energy graph. With this fix, you can now view a smooth energy graph when day light savings transition occurs

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

Features available to Ensemble Users

1. Installer Toolkit will now recommend grid profile suited for Ensemble system automatically when installing Ensemble storage system with Enpower.

   

2. Installers will now be able to see progress percentage for Ensemble software update when they’re waiting to start functional validation

   

3. Installers can now see Encharge update progress in ESS upgrade screen.

   
   

Bug Fixes

1. Fixed an issue where Installer Toolkit was not downloading Ensemble Envoy softwares (6.0.X and 6.1.X) for self-installers

2. Fixed some bugs where incorrect update status was mentioned for Ensemble devices

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

• Installers will be allowed to delete wrongly created/duplicate systems in the following scenarios
  • In case systems are synched to Enlighten: System stage in Enlighten < 3 and no devices are present in the system.
  • In case systems are not synched to Enlighten: Provisioning is not initiated yet.

• The installer toolkit would now be supporting Portuguese and Polish language.
• Selection of commercial and residential on activation page will now be a radio button instead of a dropdown for better clarity.

• Installer Toolkit will now remind installers commissioning a commercial system that Ensemble devices are only supported for residential systems.

• Grid profile improvements
  • Grid profile will now become Envoy specific instead of being site-specific. Installers can choose 2 separate grid profiles for different Envoys on the same site. Installers will now be prompted to select grid profile after scanning Envoy.
          
  • Installer Toolkit will only show only relevant grid profiles based on the system type.
  • Installer Toolkit will provide more information about the grid profile while selecting the grid profile and while changing the default grid profile.
    
  • Installer Toolkit will prompt the user to change to recommended grid profile if the installer is installing a system in a different state in the US.
    
  • Installers can now choose different grid profiles for different Envoy in a multi-Envoy system.
    

• Performance improvements are done on various screens to reduce the loading time.
• Installer Toolkit will now remind the installer to enable GPS and provide location permission before connecting to Envoy in AP mode.

Features available to Ensemble users

• The live status which includes load, storage, PV, and grid values will be available as part of the meter wizard.

      

• Add a check to ensure PV is never turned on while checking for polarity issues across different phases in the consumption CT wizard. This will ensure that users cannot bypass the polarity issue error encountered due to the wrong placement of CT.

• The toolkit will remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

      

   

• Production meter wizard improvements
  • The meter wizard ensures that all the branch circuits are part of CT by comparing the reading with PLC. If the meter reading is too low (lack of production), the toolkit will highlight the possible risk of skipping this vital check as comparison can be accurate only when there is sufficient production. (at least 500 W)
    
  • On rare occasions, the meter reading can be more than PLC reported value due to the passing of additional PV through the CT in a multi-Envoy setup. The toolkit will highlight the issue in a pop-up to ensure the user is aware of the possibility of additional PV.
    

• The functional validation process is now simplified with the following improvements
  • The requirement to do grid transition physically is now removed and the users are required to do fewer grid transitions.
  • The ON-grid testing steps have been removed and the user needs to spend less time validating the system.

• Consumption CT wizard will display the status of Encharges along with meter reading. The Installer Toolkit will highlight if the Encharges are not discharging when the PV is off.

• The Enpower images available in the Toolkit will contain the lugs to provide a more accurate block diagram.

 

• The manual override instructions will always be available for users to access under Enpower detailed screen.

   

• Installer Toolkit will now inform users to move closer to devices if the devices are not getting discovered during provisioning.

• Supporting BMU update in the toolkit
  • When the BMU update is in progress, the toolkit will show ‘System configuration update in progress’ to installers similar to Encharge DMIR updates.
  • The Toolkit will not allow users to start functional validation when the BMU update is in progress.

Bug Fixes

• Fixed the issue where meter checks were not done for sites in Puerto Rico.
• Fixed the issue where Installer Toolkit was providing options to update non-Ensemble Envoy with 6.0.X or higher version of the software in a multi-Envoy site.
• Fixed the issue where the Installer toolkit was allowing users to Provision Ensemble devices with non-Ensemble Envoy.
• The blue strip will now be shown instantaneously as soon as the connection to Envoy is successful.
• Manual override pop-up appearing twice.
• Fixed a bug where the EnFluri test for Germany was sometimes failing incorrectly in Android

What’s New

This update introduces three new features, along with two improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.

New features:

1. New Battery Profile Quick Guide

   For homeowners with Encharge battery, we are introducing a new Battery Profile Quick to call Guide. This quick guide suggests a profile based on the goals you choose for your energy system — savings on your electric bill, self-powering your home with clean energy or staying prepared for an outage. You can also browse through more detailed descriptions of each profile to learn more.

   To learn more about the three profiles:

   1. Select ‘Menu’ from the navigation bar in the app

   2. Select ‘Settings’ and then ‘battery’

   3. Tap ‘Help me choose a profile’ and then ‘learn more about profiles’ to get started.

   

   To find the right battery profile for you home needs:

   1. Select ‘Menu’ from the navigation bar in the app

   2. Select ‘Settings’ and then ‘battery’

   3. Tap ‘Help me choose a profile’ and then ‘Find the right profile’ to get started.

   

2. What’s New

   Quick summaries of what changed in your latest software updates are now available in the ‘What’s New’ section of the app.

   To view this information:

   1. Select ‘Menu’ from the navigation bar in the app

   2. Select App Information

   3. Select What's New to view the software updates

   

3. Explore Enphase from the app

   Customers that don’t own an Enphase product can now learn more about Enphase products and how to build their energy system.

   1. Estimate your energy requirements and order an Enphase system

   2. Learn more about Enphase products

   Download the app and create an account to get started.

Improvements:

1. Delayed or unsent production updates

   You may have noticed that updates on your energy system production status were delayed and didn’t send immediately after detecting an issue. Production updates will now automatically send once a day to ensure you always have the latest updates on your energy system.

2. Battery profile displaying incorrectly

   As Homeowners with battery, you may have noticed your battery profile displayed incorrectly in the app after asking an Installer to change it. We've improved this process moving forward so that the Enphase app always gets the latest status directly from your Envoy device.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for Ensemble Installer Toolkit users only

• The Installer Toolkit will now remind users to keep the DC switch turned OFF when adding the Encharges and will remind them to turn ON once at least one of the Encharges has been provisioned.

      

    

Bug Fixes

• Fixed the issue where the Installer Toolkit app was crashing when the site was created.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.

 

What’s new for all ITK users

• Updates to Envoy Connectivity

  • The Installer Toolkit now automatically asks you to set up Wi-Fi as soon as it’s connected to Envoy.
     

    

  • When a software update is in progress, we’ve added a screen with more information on how to tell which step the Envoy is on in the process.
     

    
     

• Homeowner Walkthrough Checklist

  • We’ve added a checklist for the first Homeowner Walkthrough. This step is completed after the Function Validation step in Ensemble systems, and the Meter Configuration step in non-Ensemble systems.
     

          
     

What’s new for Ensemble ITK users only

Provisioning improvements

• You can now switch to a correct Ensemble certified grid profile while scanning Enpower — no need to go back to Step-1. Please note, Ensemble certified grid profile selection is only available for systems with an Enpower. 

• You can no longer provide a system without Bluetooth permissions set and turned on.

• If the number of scanned devices does not match the device count, we’ll let you know which ones are missing and give you the option to add more devices.

• If the Envoy is not connected to Wi-Fi or has a poor connection, you will be reminded to check the cell modem connection before leaving the site after provisioning.

What’s fixed

• The correct Enphase support phone number is now shown for French Toolkit users.

• Envoy updates are no longer stalled from insufficient file size or system timeout.

• For Android users, you can now enable meters while connected to Envoy via Wi-Fi.

• Fixed the functional validation restart issue on Android. For Android users, the functional validation restart issue has been resolved.

• You can now refresh the network list if there are no networks available to select from the dropdown.

What’s new?

This update introduces five new features, along with two improvements, that focus on homeowners' day-to-day conveniences and improve overall ease of use.  

New Features:  

1. New system notifications

   Stay up to date and get messages in real-time if a problem is detected. Receive Information, Error and Alert notifications depending on system type, via push, text or email.     
   
   Know more 

   To view and adjust your notification preferences: 

   1. Select ‘Menu’ from the navigation bar in the app 

   2. Select Account and then My Notifications

   3. View and adjust your preferences

      

   Note: This feature will roll out in phases to all homeowners over the coming weeks.

2. Grid transition verification code, via text messages

   Homeowners with an Enphase Battery Storage System can now receive their verification code via text in addition to email to confirm they'd like their system to operate in Off Grid mode. If the mobile number isn’t updated, the app will ask for confirmation the next time the homeowner chooses to disconnect their system from the grid.     

   To use this feature:

   1. Select ‘Menu’ from the navigation bar in the app 

   2. Select Settings 

   3. Toggle between On Grid and Off Grid with Grid Control 

      

3. Improved device information

   Now, for all Enphase devices including microinverters, the current firmware version and last updated time will be displayed on the device detail page in the app.   

   To view this information:

   1. Select ‘Menu’ from the navigation bar in the app 

   2. Select System and then Devices

   3. Select Microinverters to view the device information, including firmware version and when it was last updated. 

      

4. New monthly energy report

   You can now enjoy an easier to read, more informative monthly energy report email. The new layout includes summary details and key insights into your system’s health and productivity.

   Know more

   

5. Updated account management emails  

   We’ve refreshed the design and functionality delivered via these emails, including password reset, account unlock, new email address confirmation, and consumption access requests.

Improvements: 

1. False charge below reserve notification

   Some homeowners with an Enphase Storage system may have received a false notification that its charge was below the reserve level while Storm Guard was active, even though its actual charge was close to 100% . This has since been corrected, and homeowners will now receive the accurate reserve level notifications

2. Inconsistent grid connection status on some screens  
   
   Some homeowners with an Enphase Storage system may have noticed that on the Status page of their app, their system was showing as ‘On Grid’ but ‘Unknown’ on the settings page in the Grid Control feature. We’ve resolved this to now display the correct grid connection status on all screens.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.
 

 

Features now available for all Toolkit App-users

• As a certified installer, you will now be able to:

  • Retire microinverters, AC batteries, and Q-Relays from a site in stage greater than 3 (A commissioned system)

  • Restore retired microinverters on the site

          

• There are also Envoy improvements in this release – Installers can now go to support to search for a site based on the Envoy ID. The user will be redirected to the Envoy connectivity screen for that particular site. If the user does not have access to the site, they will be prompted to request system access either via an installer or homeowner account.
   

•       
   

     

     
   

Features available to Ensemble users 

• As a certified Installer, you will now be able to see the details of tariff settings, storage configuration, and status of Ensemble software upgrades on the main site status screen.
   

  
   

• Users can now change the Envoy associated with a non-provisioned Encharge/Enpower device in a multiple-Envoy site without removing the devices.
   

  
   

• Installer Toolkit now restricts users from installing Ensemble devices on a 208V single phase retrofit site.
   

  
   

• Installers can now select loads using icons during the load control configuration. The installer toolkit will provide a predefined list of appropriate icons for selection.

  
     
   

• The meter wizard now informs the installers if the consumption CTs are not placed on the grid side of Enpower as required for the storage system to operate properly.

• When Ensemble devices are stalled in the ‘Discovered’ state during provisioning, the Installer Toolkit will retry sending the link keys to devices over BLE three times for successful provisioning.

• For a partial-backup system, consumption CT will no longer ask the user to confirm if the meter reading is similar to the utility meter.

• For a grid-tied system, the maximum number of Encharges units allowed has been set to 39.
  
  Also Note: The toolkit now supports the commissioning of PV systems in Italy. The app will download the new 5.0.X firmware for users in Italy and will recommend users update the firmware before provisioning the devices.
   

Bug Fixes

• Fixed the issue where the Reserve SOC was not changing when the battery mode is being changed from the self-consumption mode to the savings mode or vice-versa.

• Grid profiles will now be auto-downloaded provided the auto-download option is selected.

• Fixed the issue where the download button was not getting disabled after the Envoy Software was downloaded.

• Installer Toolkit will now accept special characters in the first name.

• Fixed the issue where the street numbers were not being added while entering the street address.

• ‘Enable production meter’ option was provided for installers when the production value was greater than zero.

• The meter status was incorrectly shown as enabled when the Envoy had failed to enable the meters.

• The meter status now automatically updates the post provisioning for iOS users. 

• The ESS upgrade screen will inform the user if the software update is stuck due to the Ensemble device temporarily disconnecting from Envoy. 

• Fixed the issue where the Envoy configuration popup was flashing while switching between screens when the Installer Toolkit was connected to Envoy via Wi-Fi.

• The grid toggle in the live status screen incorrectly showed the status as off-grid while the grid transition was still pending.

• Fixed the issue where Envoy software update was stuck while uploading files on iOS platform.

What’s new?

Here are four new features that place even more power in the palm of your hand.

1. Enable/Disable your battery charging from grid

   Today batteries are charged from the grid only in critical scenarios. We are now giving you an option to enable the battery charging from the grid for other scenarios as well. By default, the option will be disabled, and batteries will charge only from solar. If enabled, batteries will charge from the grid when your battery is in Full Backup mode or when battery charge is below the reserve capacity Savings or Self-Consumption modes.

   Know more

   To use this feature, do the following:

   1. On the navigation bar of the Enlighten mobile application, click Menu.

   2. Select Battery to view the Battery screen.

   3. Select Advanced Settings on the top right of the screen.

   4. Enable “Charge battery from the grid toggle”.
      
      Step 1: From the Battery screen, Tap Advanced Settings icon

      

      Step 2: Toggle the "change battery from grid" button.

      

      Step 3:  Confirm by ticking the check-box and tapping "Enable".

      

      
      Step 4: Grid charging will be enabled.

      

2. Redesigned Banner communications

   We update you on the various app updates and critical alerts through the in-app banners. Our newly designed banners will help the updates from us reaching to you in a more engaging manner.

   Banners, after dismissed, will be present in Notices until they expire.

   

3. Enphase now supports Storage only sites for backup 

   The view for Storage only Ensemble sites [Storage sites not having microinverters] has been redesigned and updated to make it useful for you

   

4. Reserve Battery charge to be preserved for the previous battery mode

   We want to make your life easy. So, when battery modes are changed from Savings or Self-Consumption to other modes, the reserve charge levels are now preserved.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the Installer Toolkit app, join discussions around ITK in our community.
 

New Features

All Users

• Grid Profile changes:

  • Installers will now not be shown grid profile page and the selection will happen in the background. If there is any error while selecting the default grid profile, the user would be notified.

  • Self-installers will now only see the grid profiles applicable to their country.

  • Grid profiles will now be categorized by the regions they’re applicable in for easier searching.
     

          
     

• Installers can now use the front-facing camera with a flashlight to scan devices.
   

     
   

• A reference tooltip would be provided to explain the installer reference field.
   

        
   

• Installers will now be able to download summary reports both in AP and non-AP mode.
   

  
   

• The Installers can now connect to their Envoy-R in Installer Toolkit 3.0. For all systems with only Envoy-R’s in the field, the toolkit will display the Envoy UI.
   

     
   

• For a multiple Envoy system, installers can now check the provisioned status of all Envoys at the same time.

     

Ensemble Users

• Users can now configure load control and PV shedding for your Ensemble systems. When load control for your appliances is enabled, the appliances will be powered on or off based on the mode. If the system is on the grid, your appliances will always be powered on irrespective of modes.
   

        

  
   

     
   

• Installers can now enable export limit/back-feed for solar. This will limit the current exported from solar.
  
        
   

• The Installer Toolkit will inform the installers to retry provisioning if any of the Ensemble devices are stuck in the ‘Waiting for Acknowledgement’ state for more than 3 minutes due to incorrect Envoy information. When this error is encountered, The status of the device will change to ‘Provisioning failed’ and the user can tap on the ‘Provision Devices’ button below to retry.
   

      

• For an Ensemble system, the user will not be allowed to skip the production meter unless the user encounters an issue with the meter reading. This will ensure that the user is notified about the meter issues and is not allowed to skip over the entire wizard.
   

        
   

• The off-grid functional testing will provide a timer to inform the installer to wait for the system to go back on-grid once the testing is complete.
   

  
   

• Now the installer can disable manual override in AP mode. Also, the live status will display the status of Manual override (Enabled or disabled) before the user chooses ‘Start functional validation’.

Bug Fixes

• The issue where using the pre-existing email used during activation was over-writing the first and the last name of the owner is now fixed.
   

  
   

• The issue of Toolkit updating storage mode if it was changed in AP mode, once it is synched with Enlighten and overriding homeowner selected value is now fixed for Ensemble Users.

• Array builder issues of not able to save the system after scanning the microinverters

• Grid profile changing to unset after provisioning is fixed on Android devices.

• The problem of the Wi-Fi selection list not being scrollable in some of the apple devices is now fixed.

• Envoy getting disconnected while in AP mode whenever a different application was opened is now fixed on iOS devices.

What's New

Energy Independence setting for Savings Mode

We are introducing a new Energy Independence setting under Savings Mode. This new option under Savings Mode further reduces reliance on the energy grid after peak hours, lowering monthly utility bills for homeowners as they transition to 100% energy independence.

When this new Savings Mode setting is turned on by the homeowner, their Enphase system will start to take full advantage of all available battery power, around the clock, 24/7. For those homeowners who prefer to reserve some battery power for emergencies, this feature can be toggled off. (It initially defaults to ‘off.’)

This feature is under the process of rollout in Q2.
 

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

New Features

All Users

• Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

• The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.
   

        
  
     
  
   

• In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

  
  
  
     
  
   

• The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
   

     
  
   

• ITK will now autofill address details based on the selected address.
  
   

     
  
   

• Envoy connectivity improvements including,

  • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

  • The update firmware button will be disabled when the Envoy is already up to date.

    
     

• The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

  
   

Ensemble Users

• Meter improvements for US Ensemble 1.0 installation:

  • Refer diagrams for each possible cause of an issue in the production and consumption meter.

    
    
     

  • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.

    
    

  • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.

    
    
     

Bugs

• Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

• The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

• The Meter wizard will highlight all the issues by showing the reading in red.
   

What’s new?

Here are four new features that place even more power in the palm of your hand.

1. Text message notifications

   Backup power is critical during an outage. Our all-new text messages alert you when the grid goes down or is back up. Now, you can swing into action as soon as the grid goes down to ensure you have backup power when you need it the most.

   To ensure you receive these text messages, register your mobile number on the Enlighten app as follows:

   1. On the navigation bar of the Enlighten mobile application, click Menu.

   2. Select Account to view the Account dialog box.

   3. Select My Information and enter your mobile phone number in the Mobile field.

   4. Click Save Changes.

   

2. Enhanced app menu

   A good mobile app is always intuitive. That's why the menu has a new tile layout that helps you find what you need quickly. You’ll notice that we've also simplified the navigation by reducing the options under each menu item. Now, you can find all Account settings under My Information, My Notification, and My Access. 

   

3. Battery prioritization

   The Savings Mode of the Enphase Storage system helps you avoid using electricity from the grid during peak hours when your electricity cost is higher. Here’s how the new enhancement to this mode can help:

   • During peak hours, your home is powered by the battery as a first choice, solar as the second choice, and the grid as the third choice. Any excess solar not used by your home gets exported to the grid.

   • During off-peak hours, your battery charges from the solar to get ready for peak hours. Your home consumption comes from excess solar.

   • Electricity gets imported from the grid when your home needs more power than solar can provide.

   In this mode, your battery reserves some energy to power your home during an outage. You can change the reserve from the battery settings page.

   Use this mode to save on your electricity bill.

   Know more

4. Redesigned email notifications

   Email alerts should be worthy of your time. That’s why our new e-mails notify you of a system error or alert, and a lot more. You get recommendations, updates on exciting discussions in the Enphase Community, metrics such as site ID, and links to support, all in one email.

   

   To ensure that you receive these emails, do the following:

   1. On the navigation bar of the Enlighten mobile application, click Menu.

   2. Select Account to view the Account screen.

   3. Select My Notifications to view the My Notifications screen.

   4. Enable Notify me about system production or service-related issues checkbox.

   5. Click Save Changes.

   

We want your feedback

We want to know what met your expectations and what missed the mark. Please spare a few minutes to take our survey.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

New Features

All Users

• Enhancements have been done to the scanning algorithm to ensure installers have a better experience while scanning devices.

• The installer will now be notified of important events or updates using a banner whenever they log in to the app. Installers can access banners from the notices section on the support screen. The banner can be customized on a user basis as well.

        
  
     
  
   

• In meter wizard and functional validation, the user is recommended to wait for 5 minutes after switching on the PV. The timer length will be now reduced to 1 minute for all systems with CA Rule 21 grid profiles.

  
  
  
     
  
   

• The installer will now have the ability to connect to a new network not identified by the envoy by entering network details manually.
   

     
  
   

• ITK will now autofill address details based on the selected address.
  
   

     
  
   

• Envoy connectivity improvements including,

  • The provisioning option will be disabled when the Envoy firmware upgrade is in progress.

  • The update firmware button will be disabled when the Envoy is already up to date.

    
     

• The homeowner will now be redirected to Enlighten app (for homeowners) if they trying to log in on the Installer Toolkit app.

  
   

Ensemble Users

• Installers will no longer be able to add Q-Relay in the Ensemble region.

• Meter improvements for US Ensemble 1.0 installation:

  • Refer diagrams for each possible cause of an issue in the production and consumption meter.

    
    
     

  • Meter location input diagram in consumption CT is enhanced to help installers identify where to place the CT for an Ensemble system.

    
    

  • List of non-communicating microinverters when cumulated PLC value is less than production meter reading.

    
    
     

Bugs

• Ensemble certificate was not found if the email address of the user used to log in was not matching the email address stored on Enlighten. We’ve now made it case insensitive.

• The toolkit will now daily sync all the commissioning Events/data to Enlighten when the app is in the background.

• The Meter wizard will highlight all the issues by showing the reading in red.
   

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

 

New Features

All Users

 

1. The installer can now connect to an Envoy using the toolkit over Wi-Fi (Installer Toolkit and Envoy should be on the same Wi-Fi network). This would reduce the dependency on ‘AP mode’ connectivity which requires the user to be in close proximity to the Envoy.
    
         
    
2. Installers can view the strength of the Cell modem and Wi-Fi in the Envoy connectivity screen.
    
       
    
3. Installers can associate phases for provisioned AC batteries before completing commissioning. 
    
          
    
4. Installers can now request a secure open connection between Envoy and Enphase support personnel. So that Customer Support can troubleshoot the issues by tunneling to the Envoy.
    
        
    
         
    
5. Installers of the parent company were not given access to the activations having branch companies as the maintainer or installer. We’ve removed that restriction now.
6. The installer will not be allowed to set Reserve SoC below 10% in any battery mode 
7. ITK will now be fully supported on the iPad 

 

Ensemble Users

• In a multiple Envoy system, you can now select an Envoy as an ‘Ensemble Envoy’ to differentiate the microinverters that are part of the microgrid. The Ensemble microinverters will be listed separately in the details screen.
   

         


          

        
 

• When PV to storage check fails for a multiple Envoy system, Toolkit will provide the necessary instructions to move the additional microinverters from Ensemble Envoy to non-Ensemble Envoy.
   
  
   
• The ‘Update all software’ button after completing provisioning is now made less prominent to encourage users to continue commissioning and automatically update the software later.
   

 

• Meter improvements
   
  1. For all users in the US doing Ensemble installation, both production and consumption meter wizards will contain in-app videos to help rewire the CTs.
      
     
      
  2. Performance improvement - The validation results in the production meter wizard is shown in real-time i.e less than 1 second
  3. Message improvement - The production meter error message will include instructions to make sure production CT only includes L1 PV generation circuits. Also, the instructions shown when consumption CT is reversed include the planning consumption tech brief link.

The results of the step 2 consumption wizard which includes polarity check are shown in real-time and users do not have to go to step 3 to see the results.
 

Bug fixes

1. In case of an envoy software download failure, the Installer toolkit will automatically retry downloading the software and will not allow provisioning in case all files are not downloaded
2. When only Enpower software is getting updated, the functional validation message will correctly display that the Ensemble software update is in progress.
3. Fixed an issue where Ensemble certification was not found for certified users while installing ensemble devices in iOS
4. Installers were not able to access the auto-tariff module in Installer Toolkit which is now fixed.

Download the latest version of the Enphase Installer Toolkit (ITK) from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

 

Ensemble Specific 

Download the latest version of the Enphase Installer App from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.
 

 

New Features

• Installer Toolkit will remind the Installers to download the latest Envoy Software through a Notification on reopening the application (when there is one). Installers will not be allowed to proceed unless they have the latest Envoy Software.

 

 

• You can now monitor the quality of Power-line communication between Envoy and the microinverters. The PLC Noise detection provides real time data of the noise detected when communicating with Envoy.

 

 

• You can now request access to a system/Envoy if you do not see the system on the home screen. Go to ‘Request system access’ under Support and enter the Envoy serial number to request access to the site. On successful submission of the request, the homeowner will receive an email to confirm and provide the access to the site. 

 

 

• The installer toolkit will provide the detailed version history of the application under settings. The details will include new features added, bug fixes, and performance improvements made available as part of different app updates

           
  Ensemble specific features

 

• Users can now use the Enlighten Tariff module in Installer Toolkit. All Enlighten tariff features like Tiered, Auto, and Time-of-use will be accessible. The current tariff editor which supports all the basic functions will still be available when offline. 
   

  

  
                  

 

NOTE: Tariff Editor Lite is only available in the AP mode.

• For a retrofit installation, Installer Toolkit will now Inform users to replace their existing non-compatible Envoy on adding Ensemble devices.            
   

   

 

• ITK will now automatically set the battery mode to recommended values for various stages of commissioning.  

a. Before initiating functional validation, the battery mode would be set to ‘Self-Consumption’.
b. After functional validation is complete or aborted, the battery mode is set to ‘Full Back-up’ mode automatically to allow Encharges to charge 100% for optimal calibration.  
c. Once the SOC level reaches 100%, the sites are set back to the previous battery mode set by the user. 
 

 

 

• ITK now provides an option to upgrade the microinverter firmware for Ensemble systems with M-series inverters. On adding the Ensemble devices, if the firmware of Microinverters is not upgraded, the Toolkit will provide an option to send the firmware upgrade request to the system (via Enlighten). 
   

         

• The Envoy connectivity with Enlighten over Wi-Fi or Ethernet has been made mandatory for Ensemble commissioning. Before provisioning the devices if the Envoy is not communicating with Enlighten via Wi-Fi or Ethernet, the installers will be asked to configure (the same). 

  

• The off-grid functional validation steps will be reduced from 9 to 6 as the Overload/ Blackstart test will no longer be supported.  
   

 

• Users will no longer see the ‘Beta’ version on launching the app

Bug Fixes 

1. Users are not allowed to access the array builder if they have recently changed their Enlighten password. The Toolkit will now log out the user and will inform to log back in.
2. The installers were incorrectly shown the warning message ‘PV size exceeds the Encharge capacity’ when systems had the maximum allowed number of microinverters. The check has been improved to make sure it strictly adheres with the Ensemble design guide and the message is shown only when the number of allowed microinverters exceeds the limit.
3. The latest Envoy software files are downloaded to the phone every time you re-login to the app. Going forward the download status of the software will be retained on logging back to the toolkit and the Envoy software files will not be downloaded. 
4. The toolkit earlier took around 4 minutes to load the Array builder. The performance of the app is now improved to load the array builder within 10 to 15 seconds.
5. The Wireless Communication Kit status in the Encharge detailed screen was shown incorrectly and is fixed to accurately display the ‘Connectivity’ status. 

Android Specific 

• In Android, on selecting ‘Install replacement’ and ‘Request return’ options for an unverified system, the user was redirected to the Enlighten manager home page incorrectly. Now the replace options will only be available for a system with a verified and communicating Envoy. 

• In Android, microinverters were getting provisioned on tapping ‘you can use WPS service to connect to your home Wi-Fi without password’ message under Wi-Fi connectivity screen. This is fixed to make sure no provisioning action is triggered on tapping the message .

iOS Specific 

• In iOS, the menu options at the bottom were hidden when user opened production/consumption meter detailed screens in non-AP mode. Now the menu options will be displayed in the detailed screen similar to android application. 
• In iOS, we have now fixed the issue where installers were blocked from provisioning Ensemble devices for systems located in Bermuda.  

Download the latest version of the Enphase Installer App from the links below

To know more or to share your feedback on the ITK app, join discussions around ITK in our community.

Version 3.0.7


New Features

1. You can now chat with our customer support team directly using the app. Go to Support -> Contact Us -> Chat with us
 

2. Installer Toolkit now provides diagnostic options to troubleshoot Envoy connection to Enlighten. This allows the user to ping any server to find out Envoy connectivity to the internet (and Enlighten).
 

3. Depending on the site type, Enphase downloads a different Envoy Software. We added quick info to provide a description for all Envoy software version used.
 

4. Installers can now add ‘Permit’, ‘Contract’ and ‘Installation’ dates for a site. The dates can be different for solar and storage installation.
 

5. If your site has large or heavy loads, the use of soft starter will be recommended by the Toolkit for an Ensemble site.
 

6. If your company is not Ensemble certified, the Installer Toolkit will provide a pop-up message instructing on the same when you add Ensemble devices count. This ensures that we provide warning to the installer before they visit site and find out they cannot commission an Ensemble system.
 

7. For an Ensemble system with M-series microinverters, if the firmware of microinverters is not updated in Enlighten, the toolkit will provide a reminder message.
 

Bug Fixes
 

1. Scroll issues on iPhone 5 and 6.

2. In Android, on completing the functional validation, the toolkit will automatically set the battery mode to ‘Full Back-up’, similar to iOS. This will make sure the user does not have to sync the system with Enlighten to update the battery mode.

3. User was blocked from replacing the old Envoy as the Toolkit was incorrectly displaying ‘Envoy not connected in AP mode’ while configuring the Wi-Fi on new Envoy.
 

4. In addition to the checkbox for the user to inform switching off the PV, we now also validate that the production meter value has gone to zero to confirm that the PV was indeed switched off.

Faster Commissioning for Ensemble Devices

1. With the new Envoy 6.0.96 software update, the software of Ensemble devices (Encharge and Enpower) can be updated post commissioning. This will significantly reduce the time needed to install the system using the toolkit. The Enpower firmware will be mandatorily updated only if the current version is less than 20.34 and the installers can skip the rest of the software update and continue with meter configuration and functional testing.