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Frequently asked questions

How to remove an IQ Battery 3/10 cover

How to install an IQ Battery 3T/10T cover

When will my Enphase Energy System go off-grid?

How can I share my system performance with others online?

What do the LEDs on my IQ Batteries indicate?

Video: How to enable a production meter using the Enphase Installer App

How to create a new system in the Enphase Installer App

How many IQ Batteries will I need for backup during a grid outage?

What is Storm Guard?

During a grid outage, will my Enphase Energy System automatically switch to backup?

Where can I find the price of an Enphase Energy System?

How to change the “Battery shutdown level” in the Enphase App

How to prepare the IQ Battery for grid outages in the “Self-Consumption” and “Savings” profiles

Commissioning a System with the Enphase Installer App

Monitoring your Enphase system without connectivity

How can I add users and provide them with access to view my system performance?

How does the Enphase Energy System work?

How to activate an Enphase system

Best practices for using your IQ Battery during a grid outage

Which system profile should I choose for my Enphase Energy System?

What are the generator modes in the Enphase App?

Video: How to scan for devices using the Enphase Installer App

Best practices for using your IQ Battery during a grid outage

Do Enphase IQ Batteries require any maintenance?

How can I minimize my dependence on the utility grid in the “Savings” profile?

How does my Enphase Energy System work?

How to enable meters or CTs using the Enphase Installer App

Video: How to provision devices using the Enphase Installer App

Services and Frequently bought products

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Installation at-home consultation

Need help with installation? Start by booking an At-home Consultation with an independent installation professional to receive a quote for your custom installation.

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Great news: Enphase’s at-home EV charger installation services are available in your area.

Unfortunately, Enphase's at-home EV charger installation services are not yet available in your area. You can click here to browse electricians with EV charger expertise.

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The At-home Consultation helps determine the full cost to install your new EV charger. The $150 fee is subtracted from your final installation price if you choose to accept the quote. After check out, Enphase will send you an email from its 365 Pronto Platform describing next steps.

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What is included in this price?

The At-home Consultation includes a report detailing your EV readiness, and a custom, no-obligation quote for your EV charger installation. This $150 fee is subtracted from your final installation price if you choose to accept the quote.

What are the next steps?

After you check out, Enphase will send you a confirmation email from the 365 Pronto Platform, and your installation professional will directly contact you to schedule a time for your At-home Consultation.

What is the 365 Pronto Platform?

Enphase's 365 Pronto Platform is software that dispatches independent professionals to perform renewable energy services, including EV charger installations.

How will I be charged for these services?

The charge for your At-home Consultation will be processed through Enphase's Store. If you choose to accept your installation quote, you will pay for the installation separately via the 365 Pronto Platform.

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