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Installer support

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Documentation Center - Landing Support Links

How can my company request access to a system

Activate a system using the Installer App

Update IQ Gateway software

Fix gateway connectivity issues

How to prepare for a grid outage

Solar troubleshooting guide

Fix a meter issue

View troubleshooting videos on YouTube

Storage troubleshooting guide

Fix a System Controller not reporting error

Learn to create and track your replacements

Replace a gateway using the Installer App

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Documentation Center - Landing Categories

EV chargers

Enphase and ClipperCreek EV chargers and accessories

Commercial

Microinverters and accessories

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Enphase Apps and product software

AC Modules

AC Modules with integrated microinverters

Microinverters

IQ8, IQ7 and legacy microinverters

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IQ Battery, IQ System Controller, and more

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IQ Combiner and IQ Gateway

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Services and Frequently bought products

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Installation at-home consultation

Need help with installation? Start by booking an At-home Consultation with an independent installation professional to receive a quote for your custom installation.

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Great news: Enphase’s at-home EV charger installation services are available in your area.

Unfortunately, Enphase's at-home EV charger installation services are not yet available in your area. You can click here to browse electricians with EV charger expertise.

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I understand that this service is fulfilled by an independent professional utilizing the Enphase O&M Marketplace’s 365 Pronto platform. I confirm that I have reviewed and accept the 365 Pronto Customer Platform Services Agreement.

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The At-home Consultation helps determine the full cost to install your new EV charger. The $150 fee is subtracted from your final installation price if you choose to accept the quote. After check out, Enphase will send you an email from its 365 Pronto Platform describing next steps.

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What is included in this price?

The At-home Consultation includes a report detailing your EV readiness, and a custom, no-obligation quote for your EV charger installation. This $150 fee is subtracted from your final installation price if you choose to accept the quote.

What are the next steps?

After you check out, Enphase will send you a confirmation email from the 365 Pronto Platform, and your installation professional will directly contact you to schedule a time for your At-home Consultation.

What is the 365 Pronto Platform?

Enphase's 365 Pronto Platform is software that dispatches independent professionals to perform renewable energy services, including EV charger installations.

How will I be charged for these services?

The charge for your At-home Consultation will be processed through Enphase's Store. If you choose to accept your installation quote, you will pay for the installation separately via the 365 Pronto Platform.

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