Labor Protection Program

Labor Protection Program

Enphase installers in the United States can now purchase Commercial Service Contracts that extend labor reimbursement for eligible Enphase products for an additional three or eight years, extending the full labor reimbursement eligibility period up to 10 years from the time of product activation.
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Commercial Services Contract

Pair the Enphase industry-leading, 25-year limited warranty for eligible Enphase products with the Labor Protection Program for ultimate peace of mind.

Enphase Installer Network (EIN) partners can buy the 3-year or 8-year LPP at a discounted price to supplement the standard 2-year Labor Reimbursement for Warranty Service, except for installers in New York and Oregon.

A certificate will be issued to the installer for each LPP purchase. The certificate will contain the LPP Commercial Service Contract terms and conditions, the invoice, the name of the installer entitled to reimbursement, the site for which the LPP has been purchased, and the dates during which the LPP is valid (site activations, LPP purchase, LPP expiration).

Enphase is offering this program as a Commercial Service Contract. This program is not a policy of insurance nor a consumer contract.

Program details

Product eligibility

Eligible products:

  • Enphase Microinverters (either stand-alone or inside an IQ Battery)

  • IQ Gateway (Envoy)

  • IQ Battery

  • IQ System Controller

  • IQ Combiner

Labor reimbursement amount

  • $200 for each truck roll to a site for performing removal and replacement of a defective eligible product

  • $25 for each defective Enphase Microinverter (either standalone or inside an IQ Battery) 

  • $25 for each defective Enphase Gateway (Envoy) product 

  • $150 for each defective IQ Battery 

  • $200 for each defective IQ System Controller 

  • $25 for each defective Enphase IQ Combiner (only the SKUs listed above)

View more information about the Labor Reimbursement for Warranty Service.

Eligibility

Installers can purchase the LPP Commercial Service Contract through the Enphase Installer Platform. This offer is made to commercial Installers only and is not available to homeowners or self-installers. Enphase will require each installer purchasing an LPP Commercial Service Contract to provide their W2/W9 form to confirm they represent a valid business entity.

Cancellation

Except as specifically described in the Commercial Service Contract terms and conditions, no cancellations of an LPP will be allowed post-purchase.

Refunds

Unless specifically described in the Commercial Service Contract terms and conditions, no refunds will be issued for any LPP Commercial Service Contract purchased, even if the installer does not submit any reimbursement claims.

View the complete terms and conditions.

Claims eligibility

  • As LPP will be tied to an installer ID, only Enphase Installer Portal users belonging to the parent/branch company of the installer will be eligible to submit claims for reimbursement under this program.

  • Parties identified by the eligible installer in the Enphase Installer Platform as a “Maintainer” can view a site’s LPP status in the Enphase Installer Portal. A “Maintainer” performing labor on behalf of an Installer may claim benefits only if the applicable installer specifically authorizes Enphase’s direct payment to the “Maintainer.”

  • Once an installer purchases an LPP Commercial Service Contract for a site, other installers can also purchase LPP for the same site if site eligibility criteria are met.